H-1B Visa Operations Coordinator Jobs
Operations Coordinator roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in business administration, supply chain management, or a related field. Many mid-size and enterprise employers file H-1B petitions for these roles, particularly in logistics, healthcare operations, and tech. The annual H-1B cap opens each April for October 1 start dates.
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Get Access To All JobsIt’s a great time to join the City of Boulder!
Application Deadline:
October 2, 2026
Compensation Details:
Hiring Range: 23.58 - 34.19
This is a full-time hourly position.
Scheduled Weekly Hours:
40
Benefit Eligibility Group:
BMEA (20+ Hours)
Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.
Job Description Summary:
OVERVIEW OF ROLE (HUB)
Under general supervision, provides patient and empathetic customer care in the form of triage and navigation, intake, routine and guided service resolution, financial transactions, appointment support, and assistance with customer-facing technology across in-person, telephone, and digital channels. This professional customer care role makes customers feel seen and heard regarding general and specific departmental matters.
HUB
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides welcoming, professional customer service to phone and walk-in customers by identifying needs, asking clarifying questions, answering routine questions, and directing complex inquiries to appropriate staff. Coordinates interactions with customers and staff. Resolves problems, answers technical program questions, and provides general information.
- Utilizes department resources, including the website, training materials, code references, and subject matter experts, to provide accurate information and resolve customer questions related to Planning and Development Services (P&DS) operations, permits, and services.
- Supports customers with the city’s land management and permitting Customer Self-Service (CSS) portal, including registration, navigation, locating permits, understanding permit status, and accessing permit and inspection comments.
- Assigns, responds to, routes, and archives inquiries and tickets, including contractor questions, ensuring requests are directed to the appropriate staff and addressed in a timely manner.
- Provides contractor and permit support by entering and updating contractor information and licenses in the city’s land management and permitting software and assisting with permit operations as requested.
- Collaborates with the Service Operations team and department staff to maintain service standards, improve workflows, and ensure customers are served efficiently and effectively.
- Performs administrative and operational support duties, including processing mail and payments, completing daily meter releases to Xcel, maintaining office equipment, ordering office supplies, responding to service requests, and maintaining customer-facing resource areas.
- Prepares, edits, formats, copies, and prints documents and brief written materials; maintains organized records for reporting, performance measures, and related departmental activities.
- Collects and organizes information from internal and external sources, including surveying other municipalities and compiling comparative data to support trends, summaries, and operational analysis.
- Monitors issues requiring special attention, follows up with appropriate staff to ensure timely resolution, and escalates as needed.
- Knows and complies with City and department policies, safety requirements, and professional standards.
- Monitors departmental goals and prepares status reports and updates.
- Acts as departmental contact to other departments for coordination and resolution of administrative issues.
- Prepares written reports, materials, and correspondence, including the development and maintenance of spreadsheets and databases for tracking projects, programs, etc.
- Trains in new technologies in areas of responsibility.
- Investigates and suggests opportunities to enhance knowledge and expertise.
- Models effective and efficient communication and customer service with the public and city staff by following the P&DS Customer Interaction and Communication Guidelines and the citywide Customer Experience Principles.
MINIMUM QUALIFICATIONS
- Ability to demonstrate good math skills.
- Ability to demonstrate good organizational skills.
- Ability to develop and maintain accurate filing systems.
- Ability to handle multiple work assignments and meet deadlines.
- Ability to maintain current knowledge of systems and strategies to ensure proficiency in evolving business processes and technology.
- Ability to navigate processes patiently, gather and analyze data before acting, and be sensitive to due process.
- Ability to provide excellent customer service in person, in writing, and over the telephone with a high level of professionalism. Must be courteous, patient and personable when working with others.
- Ability to work in an office, individually and on a team.
- Ability to work independently, to prioritize and resolve problems and to complete tasks while working under pressure in a fast-paced environment.
- Ability to work with confidential customer information.
- Ability, interest, and desire to communicate courteously and effectively with the public and city staff.
- Knowledge of and proficient in Microsoft Office products. Experience with database and spreadsheet software.
- Skill in and accurate typing speed of 50-60 wpm.
- Skill in data entry, proofreading and editing, including excellent grammar, punctuation, and spelling.
- Skill in managing time effectively to prioritize high-impact tasks, balancing a broad range of activities, and delivering results efficiently.
- Must successfully pass a background check before first day of work and maintain acceptable screening.
PREFERRED QUALIFICATIONS
- Ability to demonstrate previous government experience.
- Ability to speak Spanish in a professional capacity for communication objectives.
- Knowledge of and experience using Adobe products, scheduling software, and/or Tyler Technology products.
- Knowledge of and experience with municipal government building permitting functions, codes and processes.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
- Associate’s degree in related field; or equivalent of four (4) years related experience may substitute for the education requirement only.
One (1) year related experience.
SUPERVISION
Supervision Received: Service Operations Supervisor
Supervision Exercised: None
WORKING CONDITIONS AND REQUIREMENTS
Physical and Mental Effort: Sufficient clarity of speech and hearing or other communication capabilities that permits effective communication on the telephone and in person. Sufficient vision or other powers of observation that permits the review, evaluation, and preparation of a variety of written documents and materials. Sufficient manual dexterity that permits the operation of computers and other office equipment. Sufficient personal mobility and physical reflexes, which permits work in an office setting. Work may include extended periods of time viewing a monitor and operating a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment: Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises. Hybrid work environment, part-time on-site in city facilities, part-time from home, if desired. Full on-site work is also available.
Machines and Equipment Used: Standard office equipment including computers, telephones, calculators and multi-function printers.
As part of the City of Boulder’s commitment to a future with equitable access to health, prosperity, and fulfillment that is not limited by a person’s race, ethnicity, age, gender, ability, religion, sexuality, or socioeconomic status, it is the city’s policy to provide equal employment opportunity (EEO) for all individuals. The city does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law or policy.
It’s a great time to join the City of Boulder!
Application Deadline:
October 2, 2026
Compensation Details:
Hiring Range: 23.58 - 34.19
This is a full-time hourly position.
Scheduled Weekly Hours:
40
Benefit Eligibility Group:
BMEA (20+ Hours)
Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.
Job Description Summary:
OVERVIEW OF ROLE (HUB)
Under general supervision, provides patient and empathetic customer care in the form of triage and navigation, intake, routine and guided service resolution, financial transactions, appointment support, and assistance with customer-facing technology across in-person, telephone, and digital channels. This professional customer care role makes customers feel seen and heard regarding general and specific departmental matters.
HUB
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides welcoming, professional customer service to phone and walk-in customers by identifying needs, asking clarifying questions, answering routine questions, and directing complex inquiries to appropriate staff. Coordinates interactions with customers and staff. Resolves problems, answers technical program questions, and provides general information.
- Utilizes department resources, including the website, training materials, code references, and subject matter experts, to provide accurate information and resolve customer questions related to Planning and Development Services (P&DS) operations, permits, and services.
- Supports customers with the city’s land management and permitting Customer Self-Service (CSS) portal, including registration, navigation, locating permits, understanding permit status, and accessing permit and inspection comments.
- Assigns, responds to, routes, and archives inquiries and tickets, including contractor questions, ensuring requests are directed to the appropriate staff and addressed in a timely manner.
- Provides contractor and permit support by entering and updating contractor information and licenses in the city’s land management and permitting software and assisting with permit operations as requested.
- Collaborates with the Service Operations team and department staff to maintain service standards, improve workflows, and ensure customers are served efficiently and effectively.
- Performs administrative and operational support duties, including processing mail and payments, completing daily meter releases to Xcel, maintaining office equipment, ordering office supplies, responding to service requests, and maintaining customer-facing resource areas.
- Prepares, edits, formats, copies, and prints documents and brief written materials; maintains organized records for reporting, performance measures, and related departmental activities.
- Collects and organizes information from internal and external sources, including surveying other municipalities and compiling comparative data to support trends, summaries, and operational analysis.
- Monitors issues requiring special attention, follows up with appropriate staff to ensure timely resolution, and escalates as needed.
- Knows and complies with City and department policies, safety requirements, and professional standards.
- Monitors departmental goals and prepares status reports and updates.
- Acts as departmental contact to other departments for coordination and resolution of administrative issues.
- Prepares written reports, materials, and correspondence, including the development and maintenance of spreadsheets and databases for tracking projects, programs, etc.
- Trains in new technologies in areas of responsibility.
- Investigates and suggests opportunities to enhance knowledge and expertise.
- Models effective and efficient communication and customer service with the public and city staff by following the P&DS Customer Interaction and Communication Guidelines and the citywide Customer Experience Principles.
MINIMUM QUALIFICATIONS
- Ability to demonstrate good math skills.
- Ability to demonstrate good organizational skills.
- Ability to develop and maintain accurate filing systems.
- Ability to handle multiple work assignments and meet deadlines.
- Ability to maintain current knowledge of systems and strategies to ensure proficiency in evolving business processes and technology.
- Ability to navigate processes patiently, gather and analyze data before acting, and be sensitive to due process.
- Ability to provide excellent customer service in person, in writing, and over the telephone with a high level of professionalism. Must be courteous, patient and personable when working with others.
- Ability to work in an office, individually and on a team.
- Ability to work independently, to prioritize and resolve problems and to complete tasks while working under pressure in a fast-paced environment.
- Ability to work with confidential customer information.
- Ability, interest, and desire to communicate courteously and effectively with the public and city staff.
- Knowledge of and proficient in Microsoft Office products. Experience with database and spreadsheet software.
- Skill in and accurate typing speed of 50-60 wpm.
- Skill in data entry, proofreading and editing, including excellent grammar, punctuation, and spelling.
- Skill in managing time effectively to prioritize high-impact tasks, balancing a broad range of activities, and delivering results efficiently.
- Must successfully pass a background check before first day of work and maintain acceptable screening.
PREFERRED QUALIFICATIONS
- Ability to demonstrate previous government experience.
- Ability to speak Spanish in a professional capacity for communication objectives.
- Knowledge of and experience using Adobe products, scheduling software, and/or Tyler Technology products.
- Knowledge of and experience with municipal government building permitting functions, codes and processes.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
- Associate’s degree in related field; or equivalent of four (4) years related experience may substitute for the education requirement only.
One (1) year related experience.
SUPERVISION
Supervision Received: Service Operations Supervisor
Supervision Exercised: None
WORKING CONDITIONS AND REQUIREMENTS
Physical and Mental Effort: Sufficient clarity of speech and hearing or other communication capabilities that permits effective communication on the telephone and in person. Sufficient vision or other powers of observation that permits the review, evaluation, and preparation of a variety of written documents and materials. Sufficient manual dexterity that permits the operation of computers and other office equipment. Sufficient personal mobility and physical reflexes, which permits work in an office setting. Work may include extended periods of time viewing a monitor and operating a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment: Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises. Hybrid work environment, part-time on-site in city facilities, part-time from home, if desired. Full on-site work is also available.
Machines and Equipment Used: Standard office equipment including computers, telephones, calculators and multi-function printers.
As part of the City of Boulder’s commitment to a future with equitable access to health, prosperity, and fulfillment that is not limited by a person’s race, ethnicity, age, gender, ability, religion, sexuality, or socioeconomic status, it is the city’s policy to provide equal employment opportunity (EEO) for all individuals. The city does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law or policy.
See all 8,891+ H-1B Visa Operations Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Operations Coordinator Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Operations Coordinator
Verify your degree supports specialty occupation
USCIS requires Operations Coordinator roles to demonstrate a direct connection between the job duties and your specific degree field. A general business degree often works, but a mismatch between your major and the operational focus of the role can trigger an RFE.
Pull the O*NET profile before applying
O*NET lists the education and skill requirements USCIS references when evaluating specialty occupation status. Reviewing the Operations Coordinator profile lets you align your resume language with the criteria adjudicators actually use.
Target employers with active LCA filing history
Use Migrate Mate to filter Operations Coordinator roles by employers who have filed Labor Condition Applications for this occupation. Prior LCA activity signals an employer already understands the H-1B process and has a sponsorship infrastructure in place.
Confirm prevailing wage tier before negotiating
Look up the wage level for Operations Coordinator under your target employer's metro area using the OFLC Wage Search before any offer discussion. Your offered salary must meet at least the Level I prevailing wage, and most employers file at Level II or higher.
Ask directly about cap-exempt employer status
Universities, nonprofit research organizations, and certain government-affiliated entities are cap-exempt, meaning they can file your H-1B petition outside the annual lottery window. Operations roles at hospitals, universities, and research institutions are worth prioritizing for this reason.
Time your job search around the H-1B registration window
USCIS opens H-1B registration each March for an October 1 start date. Securing an offer by February gives your employer enough lead time to register you, prepare the I-129, and file by the April deadline if selected.
H-1B Visa Operations Coordinator: Frequently Asked Questions
Does an Operations Coordinator role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the role. USCIS scrutinizes Operations Coordinator petitions more closely than engineering or software roles because the title can encompass both degree-requiring and non-degree work. The petition is stronger when the job description specifies analytical, process-design, or systems-management duties that require a bachelor's degree in a directly related field like supply chain, business administration, or industrial engineering.
How do I find employers who sponsor H-1B visas for Operations Coordinator positions?
Migrate Mate filters Operations Coordinator jobs by employers with verified H-1B Labor Condition Application filing history, so you're not guessing which companies sponsor. Look for employers in logistics, healthcare systems, manufacturing, and enterprise tech, where operations functions are complex enough to consistently support specialty occupation arguments.
What happens to my H-1B status if I'm promoted from Operations Coordinator to Operations Manager?
A title change that comes with a material shift in duties, salary level, or reporting structure typically requires an amended H-1B petition before the change takes effect. Your employer files an amended I-129 with USCIS documenting the updated role. You can legally start the new position once the amendment is filed, not necessarily approved, under the portability rules introduced by AC21.
Can an Operations Coordinator role support an employer-sponsored green card?
Yes, but the path depends on how the role is classified. Most Operations Coordinator positions qualify under the EB-2 or EB-3 employment-based preference categories, which require the employer to complete PERM labor certification first. The PERM process tests the labor market to confirm no qualified U.S. workers are available for the role before DOL certifies the application.
What should I do if my employer receives an RFE on my H-1B petition for this role?
An RFE for an Operations Coordinator petition usually challenges specialty occupation status or the degree-to-job connection. Your employer's immigration attorney needs to respond with supporting evidence: a detailed job duties breakdown, your academic transcripts, any relevant industry certifications, and documentation showing the role requires at least a bachelor's degree in a specific field. Response quality matters significantly here.