H-1B Visa Operations Excellence Manager Jobs
Operations Excellence Manager roles qualify for H-1B visa sponsorship as specialty occupations requiring a bachelor's degree in industrial engineering, operations management, or a related field. Employers in manufacturing, logistics, and consulting file LCAs with the DOL before sponsoring, and the 85,000-slot annual cap makes timing your job search around the April lottery window critical.
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At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.
Head of Transformation Enablement / Relationship Excellence
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
The RE Transformation Manager will lead high-impact transformation initiatives across Relationship Excellence and horizontal workflows, including Technology and RE Operations. This role is responsible for shaping and executing the RE Transformation roadmap, building scalable Voice of the Employee capabilities, strengthening governance and prioritization, and delivering measurable improvements in efficiency, predictability, organizational health, and client service. The successful candidate will combine strategic leadership, disciplined execution, and strong stakeholder influence to advance AI-enabled and process-led transformation across the organization.
Primary Responsibilities
Strategic Leadership and Governance
Transformation Strategy and Execution
- Own end-to-end execution of the RE Transformation roadmap, spanning VoE outreach, workflow tooling adoption, process modernization, knowledge management, and change enablement.
- Translate transformation vision into actionable programs, milestones, delivery plans, and measurable business outcomes.
- Strengthen intake, backlog management, prioritization, and capacity-planning frameworks to improve delivery transparency and planning accuracy.
- Oversee multiple global initiatives and ensure consistent execution, adoption, and benefits tracking across regions and stakeholder groups.
- Partner with RM, Sales, Business Transformation, AI Labs, and Systems leadership to integrate transformation priorities into the broader product and technology delivery lifecycle.
AI and Digital Enablement
- Lead the identification, prioritization, and execution of AI-enabled transformation opportunities that support measurable business impact.
- Oversee AI use cases from proof of concept through scaled adoption, including usage monitoring, Salesforce integration, impact analysis, and access provisioning.
- Partner with Technology teams to ensure AI and workflow solutions are secure, scalable, and aligned with enterprise standards.
- Drive and measure adherence to core tooling, including Salesforce and JIRA, to improve planning accuracy, transparency, and adoption.
- Use data, analytics, and user feedback to evaluate adoption, surface improvement opportunities, and refine the transformation portfolio.
Portfolio Management and Change Leadership
- Establish demand-capacity alignment, VoE feedback mechanisms, and KPI frameworks that support data-driven decision-making.
- Lead change management efforts to support adoption of new tools, processes, and operating models.
- Build transformation capability across teams by coaching leaders on design thinking, agile delivery, automation opportunities, and continuous improvement practices.
- Foster a culture of experimentation, learning, and accountability that delivers sustained efficiency, predictability, and scalability.
Key Skills and Qualifications
- Bachelor’s degree required.
- 10+ years of demonstrated experience leading transformation, business improvement, operating model, or change programs; experience in financial services transformation is preferred.
- Experience with change management, design thinking, agile delivery, automation, AI concept modeling, and digital enablement preferred.
- Strong leadership, influencing, negotiation, and stakeholder-management skills, with the ability to drive alignment across senior leaders and cross-functional teams.
- Strong analytical capability, including data collection, impact assessment, KPI development, and insight-driven decision-making.
- Excellent planning, organization, critical thinking, and problem-solving skills, with exceptional attention to detail.
- Ability to communicate clearly and persuasively in person and in writing with all levels of management.
- Experience prioritizing and executing work in a dynamic environment that requires teamwork, adaptability, and sound judgment.
- Experience with technology including AI, workflow tools, data visualization tools, Salesforce and Microsoft Office.
Salary Range
$200K - $260K + Annual Target Bonus
BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
See all 691+ H-1B Visa Operations Excellence Manager Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Operations Excellence Manager
Frame your credentials around specialty occupation
Your degree must align directly with the Operations Excellence Manager role, not just management broadly. A background in industrial engineering, supply chain, or operations research makes the specialty occupation case cleaner when USCIS reviews your petition.
Use O*NET to validate your SOC code
Operations Excellence Manager roles map to SOC codes under management occupations. Pull your job's O*NET profile to confirm the degree requirements listed there, since USCIS adjudicators use the same data when evaluating whether your role qualifies as a specialty occupation.
Target employers with active LCA filing history
Manufacturers, third-party logistics firms, and management consultancies file LCAs regularly for operations roles. Search Migrate Mate to filter for employers who have sponsored H-1B visas in your occupation, so you're not educating a first-time sponsor mid-offer.
Negotiate your offer before the LCA is filed
Once your employer files the LCA with DOL, the offered wage is locked against the prevailing wage for your location and job level. Verify the wage floor for your metro area using the OFLC Wage Search before accepting an offer, so you negotiate from the correct baseline.
Account for the cap-gap if you're transitioning from OPT
If USCIS selects your H-1B registration in April but your OPT expires before October 1, the cap-gap provision extends your work authorization automatically. Confirm your employer files the I-129 petition promptly after selection so the cap-gap protection activates without a gap.
Identify cap-exempt employers for faster sponsorship
Universities, nonprofit research organizations, and government research institutions are exempt from the 85,000-slot cap. Operations Excellence Manager roles exist at these entities, and cap-exempt employers can file year-round with no lottery exposure, which significantly shortens your path to H-1B status.
H-1B Visa Operations Excellence Manager: Frequently Asked Questions
Does an Operations Excellence Manager role qualify as a specialty occupation for H-1B purposes?
Yes, provided the position requires a bachelor's degree or higher in a specific field like industrial engineering, operations management, or supply chain management. The key is that the degree must be a baseline requirement for the role, not just a preference. Employers who list 'bachelor's preferred' rather than 'required' in the job description can create complications during USCIS adjudication.
Which industries most commonly sponsor H-1B visas for Operations Excellence Manager positions?
Manufacturing, third-party logistics, management consulting, and healthcare operations are the sectors with the most consistent H-1B sponsorship history for this role type. Large manufacturers and Lean or Six Sigma-focused consultancies tend to have established immigration processes and dedicated HR support for sponsorship. You can browse employers with verified H-1B filing history for operations roles on Migrate Mate.
How does the prevailing wage requirement affect an Operations Excellence Manager offer?
Your employer must pay you at least the prevailing wage for your job's SOC code in the metro area where you'll work. That wage is determined using DOL wage data and certified in the LCA before your I-129 petition is filed. If you're in a high-cost metro like San Francisco or New York, the prevailing wage floor will be higher than in smaller markets, which affects how employers budget for your role.
Can an Operations Excellence Manager role be sponsored by a cap-exempt employer?
It depends on the employer's classification, not the job title. Universities, nonprofit research institutions, and government research organizations are cap-exempt. If an operations excellence role exists at one of these entities, the employer can file an H-1B petition at any time without lottery exposure. These positions are less common but do exist, particularly in healthcare systems affiliated with academic medical centers.
What happens to my H-1B status if my Operations Excellence Manager role is reclassified or my employer restructures?
A material change in your job duties, location, or employer entity can require an amended I-129 petition. If your role shifts significantly away from the specialty occupation description in your original petition, USCIS can treat the change as a new employment condition. You have a 60-day grace period after losing H-1B employment to find a new sponsor, file for a change of status, or depart the country.