H-1B Visa Operations Specialist Jobs
Operations Specialist roles qualify for H-1B visa sponsorship when the position requires at least a bachelor's degree in business administration, supply chain, industrial engineering, or a directly related field. Employers file a Labor Condition Application with DOL before sponsoring, and the annual H-1B cap means timing your job search around the April lottery window matters.
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INTRODUCTION
Close the coverage gap. Every hearing, every day.
When a law firm needs an attorney in a courtroom on short notice, Docketly delivers, and you're the person who makes that happen. As an Operations Associate on our Coverage team, you own a live book of court hearings and work the phones, texts, and email to lock in attorney coverage before the clock runs out. The job is part dispatcher, part closer, part account manager: fast, measurable, and never boring.
This isn't a role where you wait for work to come to you. You'll negotiate fees in real time, make confident calls under pressure, and keep hearings on track and clients in the loop, all while protecting the numbers that keep the business healthy.
ABOUT Docketly
Docketly, a sister company to ABC Legal Services, is a fast-growing legal-tech company based in Longmont, Colorado. For the creditors' rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By pairing our proprietary software with a nationwide network of attorneys, we've redefined what's possible in legal support services, and we're growing fast.
- Secure coverage on a deadline. Own a portfolio of open court hearings and work them daily by phone, text, and email to get the right attorney committed before the hearing date.
- Negotiate fees in real time. Hold your position on price, handle counteroffers, and extend above-standard offers when a market is tight, always protecting margin while getting to yes.
- Triage a fast-moving pipeline. Prioritize competing hearings, make sound judgment calls quickly, and explain your reasoning clearly to your team.
- Manage the curveballs. Handle last-minute changes, cancellations, and urgent coverage gaps with a solutions-first mindset.
- Onboard and support attorneys. Walk new attorneys through how Docketly works, answer their questions, and be their go-to contact so they keep saying yes.
- Keep clients in the loop. Update law firms on hearing status to build trust and head off surprises.
- Keep your data clean. Log activity, confirm assignments, and keep your pipeline accurate. Your numbers tell your story.
- Make the system better. Spot recurring coverage gaps and bring ideas to daily huddles and team meetings.
WHAT SUCCESS LOOKS LIKE
You'll be measured on clear, daily metrics: how fast hearings get covered, how few get dropped, how efficiently you work your book, and how well we hold to cost targets. If you like a scoreboard and a number to beat, you'll feel at home. If you'd rather not be measured, this isn't the role.
A DAY IN THIS ROLE
No two days are identical, but the rhythm is steady. You start the morning on your highest-priority open hearings, calling, texting, and emailing attorneys to lock in coverage before court. Midday, you triage new and at-risk hearings, negotiate fees when a market is tight, and keep law-firm clients updated on status. Throughout the day you onboard new attorneys, resolve scheduling and conflict issues as they surface, and keep your records clean. You close out by setting up tomorrow's coverage and handing off anything still in motion. It's on-site in Longmont, Monday through Friday, alongside a coverage-operations team that solves problems together.
WHAT WE'RE LOOKING FOR
Required
- 1+ year in a role requiring high-volume phone outreach or direct negotiation. Examples: inside sales, SDR/BDR, account management, collections, dispatch, scheduling, or high-touch customer service.
- Comfortable and efficient on the phone, with strong verbal and written communication.
- Genuinely organized. You manage many open items at once without letting anything slip.
- Calm and decisive under deadline pressure; you make the call and keep moving.
- Tech-comfortable and quick to learn new platforms.
- High school diploma or equivalent.
Preferred (nice to have, not required)
- Experience in staffing, dispatch, gig-platform operations, or a high-volume call-center/outbound environment.
- A track record of hitting or exceeding KPIs in a metrics-driven role.
- Familiarity with CRM or scheduling tools.
- Exposure to legal, court, or collections operations.
- Comfortable on Mac OS and Google Workspace.
CORE SKILLS
- Scheduling and calendar coordination
- High-volume phone, text, and email communication
- Negotiation and objection handling
- Customer service and relationship management
- Pipeline / case management and prioritization
- Data entry and CRM / ticketing systems
- Attention to detail and multitasking under deadlines
- Problem-solving and conflict resolution
YOU'LL THRIVE HERE IF YOU'VE WORKED IN…
Inside sales, SDR/BDR, account management, collections, high-volume call centers or outbound sales, staffing, dispatch, or gig-platform operations. Anywhere speed, persistence, and relationship-building were the job, and you picked up the phone, hit a quota, and solved problems under pressure.
COMPENSATION & BENEFITS
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Pay: $20–$22 per hour (this is the full hourly range; there is no sales commission). Your starting rate depends on experience.
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Growth, not commission: We promote from within. Strong Operations Associates move up a defined ladder toward senior specialist and supervisor roles as they build their track record.
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Benefits:
- Health, Dental, and Vision Insurance
- 401(k) with Company Matching
- Paid Time Off
- 7 Paid Company Holidays
- 4 Floating Holidays per Year
- Life Insurance and AD&D Insurance
- Long-Term Disability
- Health Care Reimbursement Flexible Spending Account (FSA)
- Dependent Care Flexible Spending Account
- Employee Assistance Program (EAP)
- Pet Insurance
SCHEDULE & LOCATION
- Schedule: Monday–Friday, 8:00 AM–5:00 PM (Mountain Time)
- Location: Remote (Wisconsin)
- Job type: Full-time
WHY Docketly
You'll join a collaborative, supportive team that runs on input and ideas. Daily huddles and team meetings are where we share challenges, brainstorm solutions, and improve how we work. The pace is fast and the standards are high. So is the opportunity to grow with a company that's scaling.
Docketly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need a reasonable accommodation to participate in the application or interview process, let us know.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Operations Specialist
Verify your degree supports specialty occupation
USCIS scrutinizes Operations Specialist petitions because the role spans multiple fields. Pull the O*NET profile for your specific SOC code and confirm it lists a bachelor's in a directly related field as the standard requirement, not just preferred.
Target employers with active LCA filing history
Search Migrate Mate to filter Operations Specialist roles by employers who have certified LCAs for this occupation. Past DOL filings signal that the employer understands the H-1B process and won't back out when legal fees arrive.
Prioritize cap-exempt employers for faster timelines
Universities, nonprofit research institutions, and government-affiliated entities are cap-exempt, meaning they can file your H-1B petition any time of year. Operations roles at hospitals, university systems, and research labs frequently qualify under this exemption.
Benchmark your wage against OFLC prevailing levels
Before your offer letter is finalized, run the OFLC Wage Search for your job title, SOC code, and work location. If the offered wage falls below Level I or II, the LCA will fail DOL certification and sponsorship stalls before it starts.
Request a written sponsorship commitment before accepting
Ask the employer to confirm in writing that they will file by a specific date and cover petition fees. Operations hires frequently stall when internal budget approvals lag behind the H-1B registration window in March.
Prepare a duties narrative that meets specialty occupation standards
Work with your employer's counsel to document that the Operations Specialist role requires theoretical and practical application of a specific field of study. Generic job descriptions referencing broad business skills are the leading cause of RFEs for this occupation.
H-1B Visa Operations Specialist: Frequently Asked Questions
Does an Operations Specialist role qualify as a specialty occupation for H-1B purposes?
It depends on how the role is defined. USCIS evaluates whether the specific position normally requires a bachelor's degree in a directly related field, not just any bachelor's degree. Operations Specialist roles tied to supply chain management, industrial engineering, or business analytics qualify more consistently than generalist operations roles. Your employer's job description and the degree field on your diploma both factor into the adjudication.
Which industries sponsor H-1B visas most often for Operations Specialist positions?
Technology companies, logistics and supply chain firms, healthcare systems, and financial services organizations file LCAs for Operations Specialist roles with the most regularity. These industries have established immigration programs and are accustomed to sponsoring roles that involve process optimization, vendor management, and cross-functional coordination. You can browse verified sponsoring employers by industry on Migrate Mate.
Can I switch employers on H-1B status if I'm already working as an Operations Specialist?
Yes. Under H-1B portability rules, you can start working for a new employer as soon as the new I-129 petition is filed, not after approval, as long as you've been in valid H-1B status for at least 180 days. The new employer must file a transfer petition before your current status expires, and the duties must still meet specialty occupation requirements.
What documentation should I gather before an employer files my H-1B petition for an Operations Specialist role?
You'll need certified educational transcripts, a credential evaluation if your degree is from outside the U.S., copies of any professional certifications relevant to the role, and a detailed letter from the employer explaining why the position requires your specific degree field. If your degree is in a field adjacent to operations, a professional evaluation mapping coursework to job duties significantly strengthens the petition.
How does the H-1B lottery affect my timeline for starting an Operations Specialist job?
Cap-subject H-1B petitions are selected in a lottery each April, with an employment start date of October 1 at the earliest. If you're on OPT or a cap-exempt status, your employer can time the filing to bridge your authorization. For employers subject to the cap, you and the hiring team should align the offer timeline so the petition is ready to file during the March registration window.