H-1B Visa Operations Manager Jobs
Operations Manager roles qualify for H-1B visa sponsorship under the specialty occupation standard when the position requires a bachelor's degree in business, industrial engineering, supply chain, or a directly related field. Large manufacturers, logistics firms, and healthcare networks sponsor consistently. The annual cap applies, so timing your job search around the April lottery window matters.
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INTRODUCTION
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
ROLE AND RESPONSIBILITIES
We're looking for an analytical, systems-minded, and highly organized Sales Operations Manager, Sales Tooling & Process to join our Revenue Operations team. Our mission is to empower Fin's go-to-market teams with the tools, processes, and insights they need to drive predictable growth and deliver exceptional customer experiences.
In this role, you'll own the sales tooling ecosystem, operational workflows, and routing infrastructure that enable efficient prospecting, seamless deal execution, and scalable growth. As the operational partner to Sales leadership, you'll manage critical sales systems, optimize processes, and drive improvements that reduce manual work and increase productivity across the organization.
You'll work closely with Business Systems, Enablement, Customer Success, and Revenue Operations to build the operational foundation that allows Fin to scale efficiently, keeping our sales infrastructure reliable, adaptable, and aligned with evolving business priorities.
What will I be doing?
- Strategic Collaboration & Stakeholder Management: Act as a trusted operational partner to Sales leadership, proactively identifying opportunities to improve efficiency, scalability, and execution across the GTM organization.
- Sales Tooling Management & Optimization: Own the administration and optimization of key sales technologies, ensuring systems are aligned to business priorities, seller workflows, and prospecting motions.
- Process Design & Operational Excellence: Build and maintain scalable workflows, automations, and operational processes that improve productivity, data quality, and consistency across the Sales organization.
- Routing Ownership: Manage account and opportunity routing logic across platforms such as LeanData and Chili Piper, ensuring routing frameworks support territory strategy and business objectives.
- Strategic Project Leadership: Lead cross-functional initiatives including sales technology implementations, process improvements, workflow enhancements, and operational scaling projects.
- Forge Strong Partnerships: Collaborate closely with Revenue Operations, Business Systems, Enablement, Customer Success, and other GTM stakeholders to drive alignment and successful execution.
- Innovate with AI & Drive Operational Excellence: Identify opportunities to leverage AI, automate manual work, and improve operational efficiency while maintaining high standards for documentation, governance, and process quality.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent experience.
- 5+ years of experience in Sales Operations, Revenue Operations, GTM Systems, or a related function, preferably within a high-growth SaaS environment.
- Deep experience administering and optimizing sales technologies such as Outreach, Gong, ZoomInfo, Sales Navigator, Chili Piper, LeanData, 6sense, or similar platforms.
- Strong understanding of sales process design, routing logic, workflow automation, and system governance.
- Experience managing cross-functional operational projects from requirements gathering through implementation.
- Strong analytical and problem-solving capabilities with exceptional attention to detail.
- Excellent stakeholder management and communication skills, with the ability to influence across multiple functions.
- Experience creating and maintaining operational documentation and scalable process frameworks.
- Ability to balance tactical execution with process improvement and long-term scalability.
PREFERRED QUALIFICATIONS
- Experience with Salesforce administration, reporting, and workflow management.
- Experience implementing automation and AI-driven productivity initiatives.
- Familiarity with GTM systems architecture and integrations.
- Experience supporting global Sales organizations, especially Sales Development teams.
- Experience evaluating, selecting, and implementing new GTM technologies.
BENEFITS
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews
- Flexible paid time off policy
- Paid Parental Leave Program
- 401(k) plan and match
- Fun events for Finrades, friends, and family
The base salary range for candidates within the San Francisco Bay Area is 128,700 - $153,750. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
LI-Hybrid
POLICIES
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an Operations Manager
Verify your role meets specialty occupation
Operations Manager titles vary widely. Pull the O*NET profile for your specific function and confirm the position requires a field-specific degree, not just any bachelor's. Generalist management roles with no degree-field requirement draw the most H-1B RFEs.
Target employers with LCA filing history
Search Migrate Mate to filter Operations Manager roles by employers with verified DOL Labor Condition Application filings. Employers already in the LCA system have cleared prevailing-wage certification before and are faster to sponsor new hires.
Check prevailing wage before salary negotiations
Use the OFLC Wage Search to look up the Level I through Level IV wage for your SOC code and metro area before accepting an offer. Your employer must pay at or above the prevailing wage on the LCA, so knowing the floor protects you in negotiations.
Prioritize cap-exempt employers during the lottery
Universities, nonprofit research organizations, and government entities are cap-exempt. An Operations Manager role at a university facilities department or a hospital affiliated with a medical school can bypass the April lottery entirely and file any time.
Document business process ownership in your petition
USCIS scrutinizes Operations Manager petitions for evidence of specialty occupation. Your employer's I-129 support letter should detail the degree fields required for your specific duties, not just list your title. Generic job descriptions are a leading cause of RFEs in this SOC category.
Use premium processing if your start date is tight
USCIS offers premium processing for I-129 petitions, which guarantees a 15-business-day adjudication decision. If you're transitioning from OPT or a cap-gap period, the faster timeline reduces the gap between your current authorization end date and H-1B approval.
H-1B Visa Operations Manager: Frequently Asked Questions
Does an Operations Manager role qualify as a specialty occupation for H-1B purposes?
It depends on how the position is defined. USCIS requires that the role normally requires a bachelor's degree or higher in a specific field, not just any degree. An Operations Manager overseeing supply chain systems, industrial engineering, or healthcare operations with a field-specific degree requirement generally qualifies. Broad generalist roles without a defined degree field are more likely to receive an RFE.
Which employers sponsor H-1B visas for Operations Manager positions?
Manufacturing companies, logistics and third-party logistics firms, healthcare systems, and large retailers sponsor Operations Manager roles most consistently. These industries have recurring needs for specialized operations talent and are familiar with the LCA and I-129 process. You can browse employers with verified H-1B filing history for this role on Migrate Mate.
What happens to my H-1B status if I get promoted from Operations Manager to a Director role?
A significant change in job duties, title, or work location requires your employer to file an amended I-129 petition with USCIS before the change takes effect. Moving from Operations Manager to Director typically involves a material change in duties and wage level, which triggers the amendment requirement. Your employer should file before the promotion date to keep your status current.
Can an Operations Manager role at a nonprofit bypass the H-1B cap?
Yes, if the employer qualifies as a cap-exempt institution. Nonprofits affiliated with universities or government research organizations are cap-exempt under the INA. An Operations Manager position at a qualifying institution can be filed with USCIS at any time of year without waiting for the April lottery, including mid-year transfers from a cap-subject employer.
How does a multi-site Operations Manager role affect the H-1B petition?
If your role requires you to work at multiple locations, your employer must include all worksites on the LCA and, in most cases, post the LCA notice at each location. USCIS and DOL both scrutinize multi-site petitions for compliance. Short-term placements at client sites under a year may follow different rules, so your employer should confirm the worksite structure with their immigration counsel before filing.