H-1B Visa Patient Service Coordinator Jobs
Patient Service Coordinator roles sit at the intersection of healthcare administration and patient-facing support, making them H-1B visa-eligible when the position requires a bachelor's degree in healthcare management, public health, or a related field. Large hospital systems and multi-site healthcare networks file LCAs regularly for this occupation code.
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Get Access To All JobsLocation Detail: 704 Hebron Ave Glastonbury (10232)
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Description
Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
- Delivers exceptional customer service with the HHC brand experience.
- Welcomes patients in person or on the telephone and takes detailed messages as needed.
- Reconciles co-pays and walk-in payments at the end of each day.
- Performs daily confirmations calls.
- Registers arriving patients, includes insurance verifications, patient demographic updates, and video visits.
- Uses Epic, patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
- Manages high call volumes. Follows Standard Work to ensure efficient patient experience.
- Corresponds with clinical operations and/or providers as necessary. Transfers calls as appropriate to clinical team members, including complaints and escalations.
- Schedules patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.).
- Schedules follow-up appointments and associated testing, documents these appointments and ensures the necessary referral authorization is obtained.
- Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Qualifications
- High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred.
- 1 Year customer service experience in a fast-paced medical office.
- Epic experience preferred.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Location Detail: 704 Hebron Ave Glastonbury (10232)
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Description
Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
- Delivers exceptional customer service with the HHC brand experience.
- Welcomes patients in person or on the telephone and takes detailed messages as needed.
- Reconciles co-pays and walk-in payments at the end of each day.
- Performs daily confirmations calls.
- Registers arriving patients, includes insurance verifications, patient demographic updates, and video visits.
- Uses Epic, patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
- Manages high call volumes. Follows Standard Work to ensure efficient patient experience.
- Corresponds with clinical operations and/or providers as necessary. Transfers calls as appropriate to clinical team members, including complaints and escalations.
- Schedules patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.).
- Schedules follow-up appointments and associated testing, documents these appointments and ensures the necessary referral authorization is obtained.
- Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Qualifications
- High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred.
- 1 Year customer service experience in a fast-paced medical office.
- Epic experience preferred.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
See all 2,198+ H-1B Visa Patient Service Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Patient Service Coordinator Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Patient Service Coordinator
Verify your degree meets specialty occupation
USCIS requires that your bachelor's degree field directly relates to the Patient Service Coordinator role. A degree in healthcare administration, public health, or business with a healthcare concentration strengthens your specialty occupation argument more than an unrelated field.
Search employer LCA filings by occupation
Use Migrate Mate to filter employers who have filed LCAs for Patient Service Coordinator roles. This cuts through guesswork and shows you which healthcare networks and hospital systems have active H-1B filing history for this specific occupation.
Target multi-site health systems over small clinics
Hospital systems operating across multiple states typically have in-house immigration counsel and established H-1B sponsorship workflows. Smaller single-location practices rarely have the infrastructure to manage I-129 filings and LCA compliance for the first time.
Confirm the prevailing wage tier before accepting an offer
Look up the DOL wage level for your exact SOC code and work location using the OFLC Wage Search before negotiating. Your employer's LCA must certify a wage at or above the prevailing wage, and a Level I offer may limit future H-1B extensions if your experience warrants Level II.
Ask HR whether the employer is E-Verify enrolled
H-1B workers must be authorized through E-Verify at employers who are federal contractors or operate in mandatory E-Verify states. Confirming enrollment before your start date prevents I-9 delays that could disrupt your status activation.
Time your job search around the H-1B cap cycle
Cap-subject H-1B petitions must be filed by early April for an October 1 start date. If you're on OPT, align your Patient Service Coordinator job search to secure an offer by February so your employer has time to prepare the LCA and I-129 before the filing window opens.
H-1B Visa Patient Service Coordinator: Frequently Asked Questions
Does a Patient Service Coordinator role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the role and its minimum education requirements. USCIS evaluates whether a bachelor's degree in a specific field is normally the minimum entry requirement for the position. Roles at large healthcare organizations that require a degree in healthcare administration, public health, or business administration typically meet the specialty occupation threshold. Roles where any bachelor's degree is accepted are harder to support.
Which employers typically sponsor H-1B visas for Patient Service Coordinator positions?
Large hospital systems, academic medical centers, and multi-site healthcare networks are the most consistent H-1B sponsors for this role. They have established HR and legal infrastructure to manage LCA filings and I-129 petitions. You can browse employers with verified H-1B filing history for this occupation on Migrate Mate, which surfaces DOL LCA data by role and employer.
How does the H-1B cap lottery affect my job search as a Patient Service Coordinator?
Most Patient Service Coordinator roles at private hospitals are cap-subject, meaning your petition enters the annual lottery with a 65,000 general cap and 20,000 additional slots for U.S. master's degree holders. If your employer is a nonprofit research institution or university hospital system, it may be cap-exempt, allowing year-round filing. Confirm cap status with HR during the offer stage.
What SOC code applies to Patient Service Coordinator roles and how does it affect my prevailing wage?
Most Patient Service Coordinator positions are classified under SOC 43-6013 (Medical Secretaries and Administrative Assistants) or sometimes 11-9111 (Medical and Health Services Managers) depending on supervisory duties. The SOC code your employer uses in the LCA directly determines your prevailing wage floor. Use the OFLC Wage Search with your specific SOC code and work county to verify the wage level before finalizing your offer.
Can I transfer my H-1B to a new Patient Service Coordinator role if I change employers?
Yes. Under H-1B portability, you can start working for a new employer as soon as they file a new I-129 petition on your behalf, provided you're in a period of authorized stay and the new role is in the same or a closely related specialty occupation. Your new employer must file a new LCA and I-129, but you don't need to wait for USCIS approval before starting work.