Healthcare Analyst Jobs in Virginia
Healthcare Analyst jobs in Virginia are in strong demand, concentrated in health systems, federal health contractors, insurance networks, and state government agencies, with openings at every level from entry-level data coordinator through senior population health strategist. The busiest hiring markets are Northern Virginia, Richmond, and Norfolk, anchored by large employers including Inova Health System, Sentara Healthcare, and Optum, which maintains a significant Virginia presence through its government services division. The most sought-after specialties in Virginia are clinical data analytics, value-based care reporting, and health IT compliance. Find a role that fits below and apply directly.
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Showing 5 of 6+ Healthcare Analyst jobs
Overview
*Candidates must be located in or near the Chesapeake, Virginia area*
*This position is onsite at the Chesapeake Regional Hospital locations*
Shift: Friday - Tuesday 7am - 3:30pm EST
As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution.
Your Impact
The essential functions of this position include:
- Provide consistently excellent customer service to our customers
- Work in a team-centric environment and participate positively with the team
- Respond to customer inquiries in person, electronically and via phone as needed
- Effectively communicate with the customer throughout the lifecycle of each service event
- Troubleshoot, problem solve, coordinate, and resolve customer issues and technical problems
- Assist with emergency, high-priority Service Recovery and escalation resolutions
- Document, track, and monitor problems to ensure timely resolutions
- Update and maintain relevant issue/ticketing tracking systems appropriately
- Provide support for team members, as needed
- Being a strong individual contributor
- Willingness to work the assigned shift: (Friday - Tuesday 7am-3:30pm)
Qualifications
Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.
- Handle confidential matters and information professionally
- Conduct business in a professional, competent, and ethical manner
- Adherent to corporate policies and procedures
- Strong verbal communication skills
- Strong written communication skills
- Service Desk/Help Desk ticketing system experience
- Must be motivated towards constantly improving their technical skills
- Knowledgeable in use of MS Office Suite/O365
- Experience with troubleshooting Citrix a strong plus
- High School diploma or GED required
- One or more of the following: CompTIA A+, CompTIA Network+, CompTIA Security +, Help Desk Institute, Degree in Information Technology is preferred
- 1-3 years of customer-facing Service Desk, Help Desk or Support Center experience is required
- Working knowledge of fundamental operations of relevant software, hardware, and other equipment
- Knowledge of remote desktop triage and service
- Knowledge of physical hardware troubleshooting and basic repairs is preferred
- Knowledge of troubleshooting in a Citrix environment is a plus
- Knowledge of relevant call tracking applications; Service Now experience a plus
Physical Requirements
Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly require using the wrists, hands and / or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly, or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery. Ability to tolerate prolonged sitting and sedentary work if required. Ability to walk extensively to support various locations. Physical ability to move, push or lift 10 – 30 pounds of force occasionally.
Position Specifics
The initial base salary range for this position is expected to be between $16.83 and $24.04 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
#LI-MY
#IND1
Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
- Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
- Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
Overview
*Candidates must be located in or near the Chesapeake, Virginia area*
*This position is onsite at the Chesapeake Regional Hospital locations*
Shift: Friday - Tuesday 7am - 3:30pm EST
As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution.
Your Impact
The essential functions of this position include:
- Provide consistently excellent customer service to our customers
- Work in a team-centric environment and participate positively with the team
- Respond to customer inquiries in person, electronically and via phone as needed
- Effectively communicate with the customer throughout the lifecycle of each service event
- Troubleshoot, problem solve, coordinate, and resolve customer issues and technical problems
- Assist with emergency, high-priority Service Recovery and escalation resolutions
- Document, track, and monitor problems to ensure timely resolutions
- Update and maintain relevant issue/ticketing tracking systems appropriately
- Provide support for team members, as needed
- Being a strong individual contributor
- Willingness to work the assigned shift: (Friday - Tuesday 7am-3:30pm)
Qualifications
Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.
- Handle confidential matters and information professionally
- Conduct business in a professional, competent, and ethical manner
- Adherent to corporate policies and procedures
- Strong verbal communication skills
- Strong written communication skills
- Service Desk/Help Desk ticketing system experience
- Must be motivated towards constantly improving their technical skills
- Knowledgeable in use of MS Office Suite/O365
- Experience with troubleshooting Citrix a strong plus
- High School diploma or GED required
- One or more of the following: CompTIA A+, CompTIA Network+, CompTIA Security +, Help Desk Institute, Degree in Information Technology is preferred
- 1-3 years of customer-facing Service Desk, Help Desk or Support Center experience is required
- Working knowledge of fundamental operations of relevant software, hardware, and other equipment
- Knowledge of remote desktop triage and service
- Knowledge of physical hardware troubleshooting and basic repairs is preferred
- Knowledge of troubleshooting in a Citrix environment is a plus
- Knowledge of relevant call tracking applications; Service Now experience a plus
Physical Requirements
Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly require using the wrists, hands and / or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly, or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery. Ability to tolerate prolonged sitting and sedentary work if required. Ability to walk extensively to support various locations. Physical ability to move, push or lift 10 – 30 pounds of force occasionally.
Position Specifics
The initial base salary range for this position is expected to be between $16.83 and $24.04 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
#LI-MY
#IND1
Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
- Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
- Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
See All 6 Healthcare Analyst Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Healthcare Analyst JobsHealthcare Analyst Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Healthcare Analyst Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
What Virginia Employers Look For
The qualifications that appear most often in healthcare analyst jobs across Virginia.
- Bachelor's degree in health informatics, public health, or a related clinical or quantitative field
- Proficiency in SQL, Excel, and healthcare data visualization tools such as Tableau or Power BI
- Experience working with electronic health record systems, particularly Epic or Cerner
- Knowledge of healthcare data standards including ICD-10, CPT, HL7, and HIPAA compliance requirements
- Familiarity with Virginia Medicaid or DMAS data reporting requirements preferred by state and government contractors
- Strong written communication skills for translating complex data findings into clinical or operational recommendations
Healthcare Analyst Jobs in Virginia: Frequently Asked Questions
How do you become a healthcare analyst in Virginia?
Most healthcare analyst roles in Virginia require at minimum a bachelor's degree in health informatics, public health, business administration, or a related field. Virginia does not issue a state-specific license for healthcare analysts, but employers broadly expect proficiency with EHR platforms, data tools, and healthcare coding standards. Earning a Registered Health Information Administrator credential through AHIMA strengthens applications significantly and is widely recognized by Virginia health systems and government contractors.
Which companies hire healthcare analysts in Virginia?
Employers hiring healthcare analysts in Virginia right now include Amazon, ePlus, and Duty First Consulting, based on current listings on Migrate Mate as of November 2026. Virginia's concentration of federal health agencies and large integrated health systems means demand is particularly consistent among government contractors and nonprofit hospital networks headquartered in the state.
Which Virginia cities have the most healthcare analyst jobs?
Arlington, Vienna, and Chesapeake have the most healthcare analyst openings in Virginia. Northern Virginia drives volume through its dense cluster of federal health contractors and insurance companies, Richmond draws demand from state government agencies and Sentara's administrative hub, and Norfolk reflects Sentara's clinical operations and the region's large military healthcare infrastructure.
Are there remote healthcare analyst jobs in Virginia?
Yes, and more than most healthcare roles, since the work is desk-based and data-driven rather than hands-on. About 0% of healthcare analyst openings tied to Virginia are remote or hybrid as of November 2026, reflecting broad employer comfort with distributed analytics teams. Roles focused on data reporting, claims analysis, and population health modeling tend to offer the most remote flexibility.
How can I get hired as a healthcare analyst in Virginia with little or no experience?
The most realistic entry path is applying to health data coordinator or reporting analyst roles at Virginia's large health systems, which regularly bring on candidates from adjacent positions in medical coding, billing, or health information management. Inova and Sentara both run structured development programs for early-career candidates in their analytics and informatics departments. Building proficiency in Epic or Cerner and earning an AHIMA credential gives candidates without direct analytics experience a credible edge in Virginia's competitive applicant pool.
Where can I find and apply to healthcare analyst jobs in Virginia?
You can find and apply to healthcare analyst jobs in Virginia on Migrate Mate, which lists current Virginia openings across health systems, government contractors, and insurance networks. Find roles that fit your experience and apply directly to the employers posting them.
See All 6 Healthcare Analyst Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Healthcare Analyst Jobs