Mid Level Implementation Lead Jobs
Mid level implementation lead jobs go to professionals ready to own projects end to end, guide junior team members, and drive key decisions with limited day-to-day oversight. Roles run across Accounting & Auditing, Technology & Software, and Manufacturing, with a mix of on-site, hybrid, and remote settings, and employers like Baker Tilly Canada, TABS, and Ingenico hiring at this level now.
Find JobsOverview
Open roles7
Top stateGeorgia
Top employerBaker Tilly Canada
Top cityAtlanta, GA
Work type75% Remote
Top industryAccounting
Showing 5 of 7+ Mid Level Implementation Lead jobs
Hardware Services Implementation Lead
We won't show you this job again
Added 1d ago
Ingenico
Hardware Services Implementation Lead
Alpharetta, Georgia
Added 1d ago
Team Lead, Implementation & Support
We won't show you this job again
Added 1mo ago
DoubleVerify
Team Lead, Implementation & Support
New York, New York
Added 1mo ago
Team Lead SAP Project Implementation - PTP
We won't show you this job again
Added 2mo ago
Generac Power Systems
Team Lead SAP Project Implementation - PTP
Waukesha, Wisconsin
Added 2mo ago
Engagement Lead - Tekion Implementation (Experienced Manager)
We won't show you this job again
Added 2mo ago
Baker Tilly Canada
Engagement Lead - Tekion Implementation (Experienced Manager)
Atlanta, Georgia
Added 2mo ago
Engagement Lead - Tekion Implementation
We won't show you this job again
Added 2mo ago
Baker Tilly Canada
Engagement Lead - Tekion Implementation
Madison, Wisconsin
Added 2mo ago
Added 1d ago
Hardware Services Implementation Lead
Ingenico·Alpharetta, Georgia
Job functions:
5+ yrs exp.
Bachelor's degree in engineering
Full Time
1,001-5,000 employees
Job Description
Date: Aug 12, 2026
Company:Location:
Alpharetta, US, GA 30005
#job-location.job-location-inline { display: inline; }
WELCOME TO INGENICO
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
The Hardware Services Implementation Lead supports the deployment and optimization of Ingenico's hardware service offerings, including installation, maintenance, repair, and field service operations. The role coordinates implementation activities, maintains operational processes and documentation, and supports performance reporting to ensure consistent service delivery. Working closely with operations, IT, commercial teams, and service partners, the position helps drive successful service launches and continuous improvement initiatives while ensuring compliance with service standards and customer requirements.
WHAT YOU’LL DO
Coordinate implementation activities and project deliverables of hardware service programs, including deployment, field service, repair, and maintenance.
Translate service offerings into documented operational processes, workflows, and procedures that support consistent service delivery.
Coordinate cross-functional teams, vendors, and service partners to ensure successful project execution, service readiness, and customer satisfaction.
Meet implementation timelines, risks, dependencies, budgets, and deliverables while ensuring compliance with service levels, quality standards, and contractual requirements.
Support KPI and dashboard architecture, service performance monitoring, revenue business intelligence reporting, and operational data analysis.
Identify performance improvement opportunities and support the implementation of approved solutions.
Partner with commercial, operations, IT, and customer stakeholders to support service design, implementation, and system enhancements.
Support audit, compliance, and quality assurance activities.
Coordinate service transformation initiatives, including the deployment of services outside the U.S.
Ensure appropriate training, documentation, and operational playbooks are accurate to support successful adoption by internal teams and external service partners.
ABOUT YOUR SKILLS
POS Expertise: Proven experience with Point-of-Sale (POS) systems, including service operations, implementation, deployment, maintenance, and optimization of POS hardware and related solutions.
Professional Experience: 5+ years of experience in operations, service implementation, POS, or related roles, with a strong track record of improving service delivery and operational performance.
Education: Bachelor’s degree in engineering or a related field.
Proven ability to lead service operations and implementation initiatives, including deployment of new service offerings, hardware solutions, and operational capabilities.
Strong knowledge of dispatch, installation, maintenance, repair, logistics, and customer support processes.
Experienced in managing cross-functional teams and third-party service providers to achieve operational and customer service objectives.
Skilled in KPI management, SLA compliance, capacity planning, dashboard development, analytics, and performance reporting.
Demonstrated success in root-cause analysis and continuous improvement, identifying opportunities to improve efficiency, service quality, and customer outcomes.
Proficient in optimizing service management systems, operational tools, and workflows to enhance efficiency and service delivery.
Experienced in influencing stakeholders and driving adoption of new technologies, tools, and process improvements.
Strong understanding of quality, regulatory, and operational compliance, including audit and escalation management.
Effective collaborator across Engineering, Sales, Logistics, Procurement, Finance, and Customer Support functions.
Experienced in managing multi-phase implementations, adapting to evolving technologies, and leveraging data and analytics to drive operational excellence.
NICE TO HAVE
Spanish proficiency is highly desirable
Six Sigma experience a plus.
AAP/EEO Statement:
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-RBC
Company:Location:
Alpharetta, US, GA 30005
#job-location.job-location-inline { display: inline; }
WELCOME TO INGENICO
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
The Hardware Services Implementation Lead supports the deployment and optimization of Ingenico's hardware service offerings, including installation, maintenance, repair, and field service operations. The role coordinates implementation activities, maintains operational processes and documentation, and supports performance reporting to ensure consistent service delivery. Working closely with operations, IT, commercial teams, and service partners, the position helps drive successful service launches and continuous improvement initiatives while ensuring compliance with service standards and customer requirements.
WHAT YOU’LL DO
Coordinate implementation activities and project deliverables of hardware service programs, including deployment, field service, repair, and maintenance.
Translate service offerings into documented operational processes, workflows, and procedures that support consistent service delivery.
Coordinate cross-functional teams, vendors, and service partners to ensure successful project execution, service readiness, and customer satisfaction.
Meet implementation timelines, risks, dependencies, budgets, and deliverables while ensuring compliance with service levels, quality standards, and contractual requirements.
Support KPI and dashboard architecture, service performance monitoring, revenue business intelligence reporting, and operational data analysis.
Identify performance improvement opportunities and support the implementation of approved solutions.
Partner with commercial, operations, IT, and customer stakeholders to support service design, implementation, and system enhancements.
Support audit, compliance, and quality assurance activities.
Coordinate service transformation initiatives, including the deployment of services outside the U.S.
Ensure appropriate training, documentation, and operational playbooks are accurate to support successful adoption by internal teams and external service partners.
ABOUT YOUR SKILLS
POS Expertise: Proven experience with Point-of-Sale (POS) systems, including service operations, implementation, deployment, maintenance, and optimization of POS hardware and related solutions.
Professional Experience: 5+ years of experience in operations, service implementation, POS, or related roles, with a strong track record of improving service delivery and operational performance.
Education: Bachelor’s degree in engineering or a related field.
Proven ability to lead service operations and implementation initiatives, including deployment of new service offerings, hardware solutions, and operational capabilities.
Strong knowledge of dispatch, installation, maintenance, repair, logistics, and customer support processes.
Experienced in managing cross-functional teams and third-party service providers to achieve operational and customer service objectives.
Skilled in KPI management, SLA compliance, capacity planning, dashboard development, analytics, and performance reporting.
Demonstrated success in root-cause analysis and continuous improvement, identifying opportunities to improve efficiency, service quality, and customer outcomes.
Proficient in optimizing service management systems, operational tools, and workflows to enhance efficiency and service delivery.
Experienced in influencing stakeholders and driving adoption of new technologies, tools, and process improvements.
Strong understanding of quality, regulatory, and operational compliance, including audit and escalation management.
Effective collaborator across Engineering, Sales, Logistics, Procurement, Finance, and Customer Support functions.
Experienced in managing multi-phase implementations, adapting to evolving technologies, and leveraging data and analytics to drive operational excellence.
NICE TO HAVE
Spanish proficiency is highly desirable
Six Sigma experience a plus.
AAP/EEO Statement:
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-RBC
Ingenico
Hardware Services Implementation Lead
Alpharetta, Georgia
Added 1d ago1,001-5,000 employees
Job functions:
5+ yrs exp.
Bachelor's degree in engineering
Full Time
Job Description
Date: Aug 12, 2026
Company:Location:
Alpharetta, US, GA 30005
#job-location.job-location-inline { display: inline; }
WELCOME TO INGENICO
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
The Hardware Services Implementation Lead supports the deployment and optimization of Ingenico's hardware service offerings, including installation, maintenance, repair, and field service operations. The role coordinates implementation activities, maintains operational processes and documentation, and supports performance reporting to ensure consistent service delivery. Working closely with operations, IT, commercial teams, and service partners, the position helps drive successful service launches and continuous improvement initiatives while ensuring compliance with service standards and customer requirements.
WHAT YOU’LL DO
Coordinate implementation activities and project deliverables of hardware service programs, including deployment, field service, repair, and maintenance.
Translate service offerings into documented operational processes, workflows, and procedures that support consistent service delivery.
Coordinate cross-functional teams, vendors, and service partners to ensure successful project execution, service readiness, and customer satisfaction.
Meet implementation timelines, risks, dependencies, budgets, and deliverables while ensuring compliance with service levels, quality standards, and contractual requirements.
Support KPI and dashboard architecture, service performance monitoring, revenue business intelligence reporting, and operational data analysis.
Identify performance improvement opportunities and support the implementation of approved solutions.
Partner with commercial, operations, IT, and customer stakeholders to support service design, implementation, and system enhancements.
Support audit, compliance, and quality assurance activities.
Coordinate service transformation initiatives, including the deployment of services outside the U.S.
Ensure appropriate training, documentation, and operational playbooks are accurate to support successful adoption by internal teams and external service partners.
ABOUT YOUR SKILLS
POS Expertise: Proven experience with Point-of-Sale (POS) systems, including service operations, implementation, deployment, maintenance, and optimization of POS hardware and related solutions.
Professional Experience: 5+ years of experience in operations, service implementation, POS, or related roles, with a strong track record of improving service delivery and operational performance.
Education: Bachelor’s degree in engineering or a related field.
Proven ability to lead service operations and implementation initiatives, including deployment of new service offerings, hardware solutions, and operational capabilities.
Strong knowledge of dispatch, installation, maintenance, repair, logistics, and customer support processes.
Experienced in managing cross-functional teams and third-party service providers to achieve operational and customer service objectives.
Skilled in KPI management, SLA compliance, capacity planning, dashboard development, analytics, and performance reporting.
Demonstrated success in root-cause analysis and continuous improvement, identifying opportunities to improve efficiency, service quality, and customer outcomes.
Proficient in optimizing service management systems, operational tools, and workflows to enhance efficiency and service delivery.
Experienced in influencing stakeholders and driving adoption of new technologies, tools, and process improvements.
Strong understanding of quality, regulatory, and operational compliance, including audit and escalation management.
Effective collaborator across Engineering, Sales, Logistics, Procurement, Finance, and Customer Support functions.
Experienced in managing multi-phase implementations, adapting to evolving technologies, and leveraging data and analytics to drive operational excellence.
NICE TO HAVE
Spanish proficiency is highly desirable
Six Sigma experience a plus.
AAP/EEO Statement:
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-RBC
Company:Location:
Alpharetta, US, GA 30005
#job-location.job-location-inline { display: inline; }
WELCOME TO INGENICO
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
The Hardware Services Implementation Lead supports the deployment and optimization of Ingenico's hardware service offerings, including installation, maintenance, repair, and field service operations. The role coordinates implementation activities, maintains operational processes and documentation, and supports performance reporting to ensure consistent service delivery. Working closely with operations, IT, commercial teams, and service partners, the position helps drive successful service launches and continuous improvement initiatives while ensuring compliance with service standards and customer requirements.
WHAT YOU’LL DO
Coordinate implementation activities and project deliverables of hardware service programs, including deployment, field service, repair, and maintenance.
Translate service offerings into documented operational processes, workflows, and procedures that support consistent service delivery.
Coordinate cross-functional teams, vendors, and service partners to ensure successful project execution, service readiness, and customer satisfaction.
Meet implementation timelines, risks, dependencies, budgets, and deliverables while ensuring compliance with service levels, quality standards, and contractual requirements.
Support KPI and dashboard architecture, service performance monitoring, revenue business intelligence reporting, and operational data analysis.
Identify performance improvement opportunities and support the implementation of approved solutions.
Partner with commercial, operations, IT, and customer stakeholders to support service design, implementation, and system enhancements.
Support audit, compliance, and quality assurance activities.
Coordinate service transformation initiatives, including the deployment of services outside the U.S.
Ensure appropriate training, documentation, and operational playbooks are accurate to support successful adoption by internal teams and external service partners.
ABOUT YOUR SKILLS
POS Expertise: Proven experience with Point-of-Sale (POS) systems, including service operations, implementation, deployment, maintenance, and optimization of POS hardware and related solutions.
Professional Experience: 5+ years of experience in operations, service implementation, POS, or related roles, with a strong track record of improving service delivery and operational performance.
Education: Bachelor’s degree in engineering or a related field.
Proven ability to lead service operations and implementation initiatives, including deployment of new service offerings, hardware solutions, and operational capabilities.
Strong knowledge of dispatch, installation, maintenance, repair, logistics, and customer support processes.
Experienced in managing cross-functional teams and third-party service providers to achieve operational and customer service objectives.
Skilled in KPI management, SLA compliance, capacity planning, dashboard development, analytics, and performance reporting.
Demonstrated success in root-cause analysis and continuous improvement, identifying opportunities to improve efficiency, service quality, and customer outcomes.
Proficient in optimizing service management systems, operational tools, and workflows to enhance efficiency and service delivery.
Experienced in influencing stakeholders and driving adoption of new technologies, tools, and process improvements.
Strong understanding of quality, regulatory, and operational compliance, including audit and escalation management.
Effective collaborator across Engineering, Sales, Logistics, Procurement, Finance, and Customer Support functions.
Experienced in managing multi-phase implementations, adapting to evolving technologies, and leveraging data and analytics to drive operational excellence.
NICE TO HAVE
Spanish proficiency is highly desirable
Six Sigma experience a plus.
AAP/EEO Statement:
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-RBC
See All 7 Mid Level Implementation Lead Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsMid Level Implementation Lead Job Market
Who's Hiring
Top Industries Hiring
- Accounting & Auditing
- Technology & Software
- Manufacturing
Mid Level Implementation Lead Jobs: Frequently Asked Questions
How do I get a mid level implementation lead job?
Position yourself around the projects you have owned, not just contributed to. Highlight moments where you drove a go-live, resolved a scope conflict, or coordinated across teams with minimal supervision. Tailor your resume to show breadth of delivery experience and any cross-functional work. Employers at this level want evidence of accountability and independent judgment, so lead with outcomes and the complexity you managed.
Which companies hire mid level implementation leads?
Companies hiring mid level implementation leads right now include Baker Tilly Canada, TABS, and Ingenico, based on current listings on Migrate Mate as of August 2026. At this level, hiring comes from a mix of enterprise software vendors, consulting firms, and mid-to-large enterprises rolling out or scaling platforms across their operations.
Are there remote mid level implementation lead jobs?
Yes, though availability varies by industry and employer. About 75% of mid level implementation lead openings are remote or hybrid as of August 2026, making flexible arrangements a realistic option for many candidates. Client-facing roles tend to lean hybrid or on-site, while internal-facing or SaaS implementation roles more commonly offer fully remote arrangements.
How do I move up to a mid level implementation lead role?
Growth into mid level comes from deliberately taking on more ownership over time. Early in your career, focus on deepening your platform or domain knowledge, volunteering to lead project workstreams, and building a record of on-time, on-scope delivery. Earning responsibility for stakeholder communication and cross-team coordination, rather than just executing tasks, is what distinguishes a mid level candidate from a junior one.
Which industries hire the most mid level implementation leads?
Mid Level implementation lead roles concentrate in Accounting & Auditing, Technology & Software, and Manufacturing, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring because they manage complex, multi-stakeholder technology rollouts at scale, creating sustained demand for professionals who can own the delivery process from kickoff through stabilization.