Mid Level Information Technology Support Assistant Jobs

Mid level information technology support assistant jobs go to professionals ready to own support workflows end to end, mentor junior technicians, and resolve escalated issues with minimal oversight. Roles cover on-site, remote, and hybrid settings across Healthcare & Medical Services, Education, and Technology & Software, with employers like Indiana University Health, Rexel, and Walmart hiring at this level now.

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Overview

Open roles84
Top stateNew York
Top employerIndiana University Health
Top cityNew York, NY
Work type65% On-site
Top industryHealthcare

Showing 5 of 84+ Mid Level Information Technology Support Assistant jobs

Manager Information Security
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New 4h ago
Manager Information Security
DXC Technology
Washington, Washington DC
Cybersecurity
Cloud & DevOps
Technical Product & Program Management
Security Engineering
DevOps
Technical Program Management
$132k - $246k/yr
On-Site
Bachelor's
10,000+

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Research Information and Analytics Specialist
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New 4h ago
Research Information and Analytics Specialist
Montclair State University
Montclair, New Jersey
Administrative & Office Support
Business Analysis
Project Management
$97k - $115k/yr
Bachelor's degree in information technology
1,001-5,000

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Information Technology Auditor
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New 11h ago
Information Technology Auditor
KPG99 INC
Richmond, Virginia
Finance
Accounting
Compliance & Legal
Audit
Compliance & Risk
On-Site
Bachelor's

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Information Technology Project Manager
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New 11h ago
Information Technology Project Manager
KPG99 INC
Poughkeepsie, New York
Project & Program Management
Project Management
Program Management
Hybrid
Bachelor's

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Information Security Analyst
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New 19h ago
Information Security Analyst
Boeing
Bingen, Washington
Cybersecurity
Compliance & Legal
IT Support & Systems Administration
Compliance & Risk
Security Engineering
IT Support
Hybrid
Bachelor's
10,000+

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Mid Level Information Technology Support Assistant Job Market

Who's Hiring

Indiana University Health5 open roles
Rexel3 open roles
Walmart3 open roles

Top Industries Hiring

  • Healthcare & Medical Services23
  • Education11
  • Technology & Software9
  • Distribution & Wholesale5
  • Retail3

Mid Level Information Technology Support Assistant Jobs: Frequently Asked Questions

How do I get a mid level information technology support assistant job?

Position your experience around ownership, not just task completion. Highlight moments where you resolved complex issues independently, documented processes, or trained colleagues. Tailor your application to show breadth across hardware, software, and networking support. Employers at this level want candidates who can operate with minimal supervision, so lead with specific problems you solved and the measurable outcomes you delivered.

Which companies hire mid level information technology support assistants?

Companies hiring mid level information technology support assistants right now include Indiana University Health, Rexel, and Walmart, based on current listings on Migrate Mate as of November 2026. Mid level openings tend to cluster at organizations large enough to have tiered support structures, including enterprises, healthcare systems, and managed service providers that need experienced technicians to anchor their helpdesk teams.

Are there remote mid level information technology support assistant jobs?

Yes, though availability varies by employer and role type. About 35% of mid level information technology support assistant openings are remote or hybrid as of November 2026, with fully on-site roles most common where hands-on hardware access or secure facility requirements apply. Remote and hybrid positions are most prevalent in software-heavy support environments.

How do I move up to a mid level information technology support assistant role?

Moving into a mid level information technology support assistant role requires building depth beyond basic helpdesk tasks. Focus on owning ticket queues independently, gaining hands-on experience with system administration or network fundamentals, and earning a relevant certification such as CompTIA A+ or Network+. Employers look for a pattern of increasing responsibility and the ability to handle escalations without constant guidance.

Which industries hire the most mid level information technology support assistants?

Mid Level information technology support assistant roles concentrate in Healthcare & Medical Services, Education, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent demand because they operate large employee bases, complex infrastructure, or regulated environments where reliable, experienced IT support is essential to daily operations.