Information Technology Support Coordinator Jobs
Information Technology Support Coordinator jobs are open across healthcare, education, finance, and corporate IT departments, from entry-level to senior coordinator roles, with specializations in help desk operations, systems administration support, and IT service management. Find a role that fits below and apply directly.
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Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Overview/Job Summary
The Field Area Lead is responsible for being the primary contact supporting multiple automotive dealership and
other local Field support staff (Level One or Level Two). This role requires the ability to work independently without
daily supervision, interact effectively with operational management, manage people and systems, identify and
correct problems, and exercise responsibility for discretionary spending while answering to a manager who may
be remote.
Duties/Responsibilities
Manages multiple dealership and Field Support Level One and Level Two individuals
Interacts effectively with management of the operations at dealerships
Manages people and systems
Identifies problems and independently works to resolve them
Sees a problem and takes action to correct it
Responsible for discretionary spending as needed to support operations
Works without daily supervision, answering to a remote manager
Demonstrates proficient communication skills with all levels of the organization
Provides guidance and support to Field Support Level One and Level Two team members
Ability to complete multiple simultaneous projects and support tasks in a timely manner
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Overview/Job Summary
The Field Area Lead is responsible for being the primary contact supporting multiple automotive dealership and
other local Field support staff (Level One or Level Two). This role requires the ability to work independently without
daily supervision, interact effectively with operational management, manage people and systems, identify and
correct problems, and exercise responsibility for discretionary spending while answering to a manager who may
be remote.
Duties/Responsibilities
Manages multiple dealership and Field Support Level One and Level Two individuals
Interacts effectively with management of the operations at dealerships
Manages people and systems
Identifies problems and independently works to resolve them
Sees a problem and takes action to correct it
Responsible for discretionary spending as needed to support operations
Works without daily supervision, answering to a remote manager
Demonstrates proficient communication skills with all levels of the organization
Provides guidance and support to Field Support Level One and Level Two team members
Ability to complete multiple simultaneous projects and support tasks in a timely manner
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
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Find JobsInformation Technology Support Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in information technology support coordinator jobs.
- 1-3 years of IT support or help desk experience in a professional environment
- Proficiency with an ITSM ticketing platform such as ServiceNow or Jira Service Management
- CompTIA A+ or ITIL Foundation certification preferred or required
- Strong written and verbal communication skills for end-user and vendor coordination
- Experience with Windows and macOS environments and basic network troubleshooting
- Ability to prioritize and manage multiple open tickets or projects simultaneously
Tips for Your Information Technology Support Coordinator Job Search
Tailor your resume to ITSM tools
Hiring managers for information technology support coordinator roles scan for specific platforms like ServiceNow, Jira Service Management, or Zendesk. Name the tools you've used and describe how you used them, not just that you know them.
Highlight your ticket resolution metrics
Generic IT support experience blends together on a resume. Quantify your impact by calling out average ticket volume managed, resolution times improved, or escalation rates reduced on your watch. Numbers make your coordination experience concrete.
Target postings that match your certification level
Many information technology support coordinator listings specify CompTIA A+, ITIL Foundation, or HDI certifications. Applying to roles that align with your current credentials saves time and puts you in front of hiring managers who won't screen you out immediately.
Apply early to roles that fit
Migrate Mate lists information technology support coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for information technology support coordinator positions often test how you handle competing priorities, like a downed system alongside a backlog of open tickets. Practice walking through your triage logic step by step before your interview.
Negotiate scope before you negotiate salary
Before accepting an offer, clarify whether the role owns vendor coordination, asset management, or onboarding support, since these vary widely across employers. Understanding scope upfront helps you evaluate the offer accurately and ask informed questions about growth.
Information Technology Support Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most information technology support coordinators?
The companies hiring the most information technology support coordinators right now include General Dynamics Information Technology, WINSTEAD PC, and Motorola Solutions, with the largest share of openings in California, Texas, and Maryland, based on current listings on Migrate Mate as of November 2026. Healthcare systems, universities, and large enterprise IT departments consistently post the highest volume of these roles.
How many information technology support coordinator jobs are remote?
About 33% of information technology support coordinator openings are fully remote or hybrid as of November 2026, though on-site roles remain common where hardware support and in-person IT coordination are required. Sub-areas like IT service desk management, vendor ticketing oversight, and documentation coordination tend to offer the most remote or hybrid flexibility.
How do you become an information technology support coordinator?
Start by building hands-on experience through a help desk, desktop support, or IT technician role. Earn a foundational certification like CompTIA A+ or ITIL Foundation to demonstrate service management knowledge. From there, develop coordination skills by owning ticket queues, vendor communications, or IT onboarding workflows before applying to coordinator-level postings.
Can you get hired as an information technology support coordinator with little experience?
Yes, some information technology support coordinator roles are designed for candidates coming from entry-level IT support positions. Employers in mid-size companies and education often hire candidates who demonstrate strong organizational skills, familiarity with a ticketing system, and a CompTIA A+ certification, even without years of formal coordinator experience. Focusing your applications on these employer types improves your odds.
What does the information technology support coordinator interview process look like?
Most information technology support coordinator interview processes include an initial recruiter screen, a technical or scenario-based interview with an IT manager, and sometimes a final round with a department head or operations lead. Expect questions about how you prioritize competing support requests, how you document resolutions, and how you communicate outages or delays to non-technical stakeholders.
Where can I find and apply to information technology support coordinator jobs?
You can find and apply to information technology support coordinator jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and location, then apply directly to each listing from the job page.
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