Information Technology Support Coordinator Jobs
Information Technology Support Coordinator jobs are open across healthcare, education, finance, and corporate IT departments, from entry-level to senior coordinator roles, with specializations in help desk operations, systems administration support, and IT service management. Find a role that fits below and apply directly.
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Showing 5 of 65+ Information Technology Support Coordinator jobs
Purpose of Position
To provide computer, networking and cloud-application support and troubleshooting in a multi-site networked computer environment. The Information Technology Support Specialist (ITSS) helps ensure the continued health, security, and operation of all I.T. systems and processes in coordination with KICA’s I.T. Administrator.
Responsibilities and Duties
- Responds to user requests for technical support and determines the nature and extent of support needed. Provides onsite support for KICA employees software and hardware issues. The ITSS is the main point of contact and actively troubleshoots the issue for the employee to resolution.
- Assists in the installation, configuration, maintenance, inventory, and troubleshooting of I.T. equipment throughout the KICA organization; and assist in the upgrade of same as needed.
- Assists in the training of users in basic and advanced use of software programs utilized by KICA at all locations (Salesforce, ABDI, Microsoft Products, Adobe, etc.).
- Provides new users with complete and adequate workstations based on position needs. If new equipment is required, work with the Director of Operations and I.T. Administrator to determine needs and gain purchasing approval based on budgetary restrictions.
- Acts as liaison with KICA’s I.T. Administrator on a regular basis and as needed to discuss strategic planning, project implementation and administrative tasks.
- Maintain a working knowledge of Windows and Mac-based operating systems, Android and Apple iOS smartphones, and commonly used hardware and software including modern cloud applications.
- Provide recommendations and assist with procurement of departmental application software and hardware, including but not limited to computers, printers, scanners, cell phones, desk phones, Wi-Fi, AV equipment, etc.
- Assist the Director of Operations and KICA’s I.T. Administrator with developing the departmental budget based on company needs.
- Requires the ability to independently perform all the duties of the position efficiently and effectively and meet deadlines.
- Must have strong communication and training skills and be able to communicate technical information to non-technical users in a cooperative and personable manner. Requires effective communication and coordination with KICA’s I.T. Administrator.
- Follow all company policies and procedures to the Kiawah Standards.
- Work efficiently to reduce costs.
- Other duties as assigned.
Qualifications and Abilities
- An associate degree in a computer and networking-related academic track plus two (2) years of applicable work experience is required. Additional work experience may be considered in lieu of a degree.
- Preferred certifications: A+; Network+; Security+; Cisco Entry or Associate-level certification; AWS Cloud Practitioner.
- Requires professional experience with personal computer (PC) equipment, Android, and iOS smartphones. Must understand installation, configuration and troubleshooting processes for software, hardware, and accessory equipment.
- Must be able to track and document all user-related issues using a ticketing system or similar mechanism, to ensure timely and proper resolution and history of issues.
- Must have strong communication and training skills and be able to communicate technical information to non-technical users in a personable manner, as well as applicable knowledge and insight to KICA’s I.T. Administrator.
Physical Requirements:
- Prolonged periods standing, walking, stretching, bending, kneeling, pulling and sitting at a desk.
- Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds.
- Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
Other requirements:
- Pass a pre-employment drug screen, criminal background check, and driving record check.
- Reliable transportation for commute and location support on Kiawah Island.
- Maintain a valid South Carolina Driver’s License
Kiawah Island Community Association is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
What We Offer Our Employees
- Competitive pay + robust benefits while working in one of the most beautiful island communities on the east coast
- Commute incentive pay
- 2 great health benefit plans to choose from, plus dental, vision, accident, critical illness, and supplemental life insurance coverages available
- Life insurance, short-term, long-term disability, and employee assistance program provided at no cost to employee
- HSA employer contribution
- Paid holidays and accrued time-off
- 401k contribution match, immediate vesting after 1 year
- Wellness benefits pay for fitness reimbursement, smartwatch contribution, and more!
Purpose of Position
To provide computer, networking and cloud-application support and troubleshooting in a multi-site networked computer environment. The Information Technology Support Specialist (ITSS) helps ensure the continued health, security, and operation of all I.T. systems and processes in coordination with KICA’s I.T. Administrator.
Responsibilities and Duties
- Responds to user requests for technical support and determines the nature and extent of support needed. Provides onsite support for KICA employees software and hardware issues. The ITSS is the main point of contact and actively troubleshoots the issue for the employee to resolution.
- Assists in the installation, configuration, maintenance, inventory, and troubleshooting of I.T. equipment throughout the KICA organization; and assist in the upgrade of same as needed.
- Assists in the training of users in basic and advanced use of software programs utilized by KICA at all locations (Salesforce, ABDI, Microsoft Products, Adobe, etc.).
- Provides new users with complete and adequate workstations based on position needs. If new equipment is required, work with the Director of Operations and I.T. Administrator to determine needs and gain purchasing approval based on budgetary restrictions.
- Acts as liaison with KICA’s I.T. Administrator on a regular basis and as needed to discuss strategic planning, project implementation and administrative tasks.
- Maintain a working knowledge of Windows and Mac-based operating systems, Android and Apple iOS smartphones, and commonly used hardware and software including modern cloud applications.
- Provide recommendations and assist with procurement of departmental application software and hardware, including but not limited to computers, printers, scanners, cell phones, desk phones, Wi-Fi, AV equipment, etc.
- Assist the Director of Operations and KICA’s I.T. Administrator with developing the departmental budget based on company needs.
- Requires the ability to independently perform all the duties of the position efficiently and effectively and meet deadlines.
- Must have strong communication and training skills and be able to communicate technical information to non-technical users in a cooperative and personable manner. Requires effective communication and coordination with KICA’s I.T. Administrator.
- Follow all company policies and procedures to the Kiawah Standards.
- Work efficiently to reduce costs.
- Other duties as assigned.
Qualifications and Abilities
- An associate degree in a computer and networking-related academic track plus two (2) years of applicable work experience is required. Additional work experience may be considered in lieu of a degree.
- Preferred certifications: A+; Network+; Security+; Cisco Entry or Associate-level certification; AWS Cloud Practitioner.
- Requires professional experience with personal computer (PC) equipment, Android, and iOS smartphones. Must understand installation, configuration and troubleshooting processes for software, hardware, and accessory equipment.
- Must be able to track and document all user-related issues using a ticketing system or similar mechanism, to ensure timely and proper resolution and history of issues.
- Must have strong communication and training skills and be able to communicate technical information to non-technical users in a personable manner, as well as applicable knowledge and insight to KICA’s I.T. Administrator.
Physical Requirements:
- Prolonged periods standing, walking, stretching, bending, kneeling, pulling and sitting at a desk.
- Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds.
- Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
Other requirements:
- Pass a pre-employment drug screen, criminal background check, and driving record check.
- Reliable transportation for commute and location support on Kiawah Island.
- Maintain a valid South Carolina Driver’s License
Kiawah Island Community Association is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
What We Offer Our Employees
- Competitive pay + robust benefits while working in one of the most beautiful island communities on the east coast
- Commute incentive pay
- 2 great health benefit plans to choose from, plus dental, vision, accident, critical illness, and supplemental life insurance coverages available
- Life insurance, short-term, long-term disability, and employee assistance program provided at no cost to employee
- HSA employer contribution
- Paid holidays and accrued time-off
- 401k contribution match, immediate vesting after 1 year
- Wellness benefits pay for fitness reimbursement, smartwatch contribution, and more!
Information Technology Support Coordinator Jobs by Experience Level
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Find JobsInformation Technology Support Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in information technology support coordinator jobs.
- 1-3 years of IT support or help desk experience in a professional environment
- Proficiency with an ITSM ticketing platform such as ServiceNow or Jira Service Management
- CompTIA A+ or ITIL Foundation certification preferred or required
- Strong written and verbal communication skills for end-user and vendor coordination
- Experience with Windows and macOS environments and basic network troubleshooting
- Ability to prioritize and manage multiple open tickets or projects simultaneously
Tips for Your Information Technology Support Coordinator Job Search
Tailor your resume to ITSM tools
Hiring managers for information technology support coordinator roles scan for specific platforms like ServiceNow, Jira Service Management, or Zendesk. Name the tools you've used and describe how you used them, not just that you know them.
Highlight your ticket resolution metrics
Generic IT support experience blends together on a resume. Quantify your impact by calling out average ticket volume managed, resolution times improved, or escalation rates reduced on your watch. Numbers make your coordination experience concrete.
Target postings that match your certification level
Many information technology support coordinator listings specify CompTIA A+, ITIL Foundation, or HDI certifications. Applying to roles that align with your current credentials saves time and puts you in front of hiring managers who won't screen you out immediately.
Apply early to roles that fit
Migrate Mate lists information technology support coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for information technology support coordinator positions often test how you handle competing priorities, like a downed system alongside a backlog of open tickets. Practice walking through your triage logic step by step before your interview.
Negotiate scope before you negotiate salary
Before accepting an offer, clarify whether the role owns vendor coordination, asset management, or onboarding support, since these vary widely across employers. Understanding scope upfront helps you evaluate the offer accurately and ask informed questions about growth.
Information Technology Support Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most information technology support coordinators?
The companies hiring the most information technology support coordinators right now include General Dynamics Information Technology, WINSTEAD PC, and Motorola Solutions, with the largest share of openings in California, Texas, and Maryland, based on current listings on Migrate Mate as of November 2026. Healthcare systems, universities, and large enterprise IT departments consistently post the highest volume of these roles.
How many information technology support coordinator jobs are remote?
About 33% of information technology support coordinator openings are fully remote or hybrid as of November 2026, though on-site roles remain common where hardware support and in-person IT coordination are required. Sub-areas like IT service desk management, vendor ticketing oversight, and documentation coordination tend to offer the most remote or hybrid flexibility.
How do you become an information technology support coordinator?
Start by building hands-on experience through a help desk, desktop support, or IT technician role. Earn a foundational certification like CompTIA A+ or ITIL Foundation to demonstrate service management knowledge. From there, develop coordination skills by owning ticket queues, vendor communications, or IT onboarding workflows before applying to coordinator-level postings.
Can you get hired as an information technology support coordinator with little experience?
Yes, some information technology support coordinator roles are designed for candidates coming from entry-level IT support positions. Employers in mid-size companies and education often hire candidates who demonstrate strong organizational skills, familiarity with a ticketing system, and a CompTIA A+ certification, even without years of formal coordinator experience. Focusing your applications on these employer types improves your odds.
What does the information technology support coordinator interview process look like?
Most information technology support coordinator interview processes include an initial recruiter screen, a technical or scenario-based interview with an IT manager, and sometimes a final round with a department head or operations lead. Expect questions about how you prioritize competing support requests, how you document resolutions, and how you communicate outages or delays to non-technical stakeholders.
Where can I find and apply to information technology support coordinator jobs?
You can find and apply to information technology support coordinator jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and location, then apply directly to each listing from the job page.
See All 65 Information Technology Support Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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