Injury Claims Specialist Jobs
Injury Claims Specialist jobs are open across insurance carriers, third-party administrators, and healthcare systems, from entry-level adjusters to senior examiners, with specializations in auto liability, workers' compensation, and bodily injury. Find a role that fits below and apply directly.
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Showing 5 of 39+ Injury Claims Specialist jobs
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster specialist, you'll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you'll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.
This is a hybrid role. You'll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you're welcome to work in the office more than four days per month.
Duties & responsibilities
- Determines coverage and liability
- Negotiate with claimants or their attorneys
- Settle claims and set reserves
- Estimates cost of treatment or compensation for those injured in accidents
- Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
- Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police
Must-have qualifications
- Four years of relevant work experience with one year in claims handling
- {OR} Associate's degree and three years relevant work experience with one year in claims handling
- {OR} Bachelor's degree and one year in claims handling
- This position requires a valid driver's license and auto insurance.
Preferred skills
- Auto and/or commercial insurance experience
- Experience handling Injury claims
Compensation
- Salary is commensurate with experience and based on geographical location. Salary range for Indiana and downstate Illinois offices: $63,100 - $81,600/year. Salary range for Chicago-area offices: $69,400 - $89,800/year.
- Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
We'll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
Disclaimer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster specialist, you'll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you'll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.
This is a hybrid role. You'll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you're welcome to work in the office more than four days per month.
Duties & responsibilities
- Determines coverage and liability
- Negotiate with claimants or their attorneys
- Settle claims and set reserves
- Estimates cost of treatment or compensation for those injured in accidents
- Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
- Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police
Must-have qualifications
- Four years of relevant work experience with one year in claims handling
- {OR} Associate's degree and three years relevant work experience with one year in claims handling
- {OR} Bachelor's degree and one year in claims handling
- This position requires a valid driver's license and auto insurance.
Preferred skills
- Auto and/or commercial insurance experience
- Experience handling Injury claims
Compensation
- Salary is commensurate with experience and based on geographical location. Salary range for Indiana and downstate Illinois offices: $63,100 - $81,600/year. Salary range for Chicago-area offices: $69,400 - $89,800/year.
- Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
We'll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
Disclaimer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Injury Claims Specialist Jobs by Experience Level
See All 39 Injury Claims Specialist Jobs
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Find Injury Claims Specialist JobsInjury Claims Specialist Job Market
Who's Hiring
- Progressive11
- Auto-Owners Insurance4
- Liberty Mutual Insurance4
- The Hartford3
- GAINSCO2
What Employers Look For
The qualifications that appear most often in injury claims specialist jobs.
- 1-3 years of property and casualty claims adjusting or investigation experience
- Active adjuster license in the hiring state or willingness to obtain one within 90 days
- Proficiency with claims management systems such as Guidewire, Xactimate, or similar platforms
- Strong knowledge of bodily injury evaluation, medical terminology, and liability principles
- Bachelor's degree in business, insurance, risk management, or a related field
- Completion of or enrollment in an AIC, CPCU, or comparable insurance designation program
Tips for Your Injury Claims Specialist Job Search
Tailor your resume to claim types
Hiring managers scan for the specific claim lines you've handled. Call out whether your experience is in auto liability, workers' comp, or general liability, and list the states you're licensed in prominently near the top of your resume.
Highlight your adjuster license status
Many postings require an active adjuster license in one or more states before an offer is extended. List every state license you hold, its expiration date, and whether you hold a designated home-state or non-resident license.
Show negotiation outcomes not just duties
Descriptions like 'settled claims within authority' are weak. Replace them with outcome language: file closure rates, average days to resolution, or the volume of files you managed simultaneously to give reviewers a concrete picture of your capacity.
Apply early to roles that fit
Migrate Mate lists injury claims specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a file-review interview exercise
Many carriers give candidates a sample claim file and ask them to identify coverage issues, reserve adequacy, and next steps. Practice walking through a demand package out loud, covering liability, damages, and subrogation potential in a logical order.
Negotiate your authority level not just salary
Settlement authority limits directly affect your day-to-day autonomy. Ask what the standard reserve and settlement authority is for the role before accepting an offer, since a low ceiling means every file above a threshold routes to a supervisor for approval.
Injury Claims Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most injury claims specialists?
The companies hiring the most injury claims specialists right now include Progressive, Auto-Owners Insurance, and Liberty Mutual Insurance, with the largest share of openings in Georgia, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Regional carriers and third-party administrators often post the highest volume of openings outside major metro areas.
How many injury claims specialist jobs are remote?
About 93% of injury claims specialist openings are fully remote or hybrid as of November 2026, reflecting a broader shift in how carriers staff their claims operations. Desk adjuster roles handling phone and digital negotiations tend to be the most remote-eligible, while field adjuster and in-person investigation roles remain predominantly on-site.
How do you become an injury claims specialist?
Start by earning a bachelor's degree in business, risk management, or a related field, then obtain a property and casualty adjuster license in your state, which typically requires passing a written exam. Entry points include trainee adjuster programs at large carriers, which rotate you through claim lines before specializing. Building experience in auto liability or workers' compensation first makes the transition into bodily injury claims more straightforward.
Can you get hired as an injury claims specialist with little experience?
Yes, many carriers run structured trainee programs specifically designed for candidates without prior adjusting experience. Highlighting customer service, paralegal, or medical billing backgrounds helps, since those roles develop skills in documentation, negotiation, and medical terminology. Obtaining your adjuster license before applying signals commitment and removes a common early barrier to getting an interview.
What does the injury claims specialist interview process look like?
Most employers run two to three rounds, starting with a recruiter screen focused on licensing status and claim-line experience, followed by a panel interview with a claims manager covering scenario-based questions on coverage analysis, liability decisions, and difficult claimant interactions. Some carriers include a written exercise where you evaluate a sample demand letter or draft a coverage position, so practicing those skills before your interview gives you a clear edge.
Where can I find and apply to injury claims specialist jobs?
You can find and apply to injury claims specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your claim-line experience and licensing status, then apply directly to each listing from the same place.
See All 39 Injury Claims Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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