Insurance Jobs in Birmingham, AL
Insurance jobs in Birmingham, Alabama are concentrated in the Southside medical corridor, downtown's financial district, and the Hoover suburb fringe, where carriers, agencies, and healthcare systems keep steady headcounts across underwriting, claims, and commercial lines. Employers actively posting roles include AMBA, Kemper, and PMA USA. Scan the live roles below and apply to whichever ones fit.
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Protective Life is looking for a Business Systems Analyst in its Birmingham, AL corporate headquarters. The position provides an opportunity to work in an agile team environment under the general direction of more experienced Business Analysts. Generally, relies on limited experience and judgment to plan and accomplish goals and perform a variety of assignments requiring a certain degree of independence. The position will be responsible for analyzing ELI applications and their usage, providing functional design mockups and user stories for modifications and enhancements, identifying acceptance criteria, completing system and regression testing, supporting project implementations, and providing ongoing support to users through maintenance and troubleshooting.
Key Responsibilities:
- Analysis and Solutioning
- Identifies business opportunities or solutions to complex business problems and helps determine the optimum project investment path for the enterprise including implementation of new business and technical system solutions
- Understands the pros and cons and the corresponding impact of proposed solutions/changes for complex projects to the business systems
- Consults with the business area on system-related issues and makes recommendations for better utilizing the available technology
- User Story Development/Acceptance Criteria
- Using a structured approach, works with key stakeholders to identify the business and technical system solutions that meet their needs and develops a comprehensive set of user stories with requirements and acceptance criteria necessary to create the desired sustainable “to be” business environment
- Builds mockups of proposed changes that can be used by development staff to complete front end User Interface changes
- Ensures that user stories are complete, consistent, concise, and unambiguous
- Ensures that acceptance criteria are all encompassing including negative test cases, edge scenarios, and accounts for all integrations
- Documents added functionality and new enhancements using workflow diagrams and process write ups to allow for simplified reference and more comprehensive understanding and specifications for complex system modifications as appropriate
- Works with developers, product owners, managers and potentially those from other teams that have a stake or dependency in standard agile amigos sessions to review user stories and acceptance criteria to make sure they are complete and accurate
- Efficiently creates system regression test plans that correlate to the acceptance criteria of the stories being deployed to confirm that no system will be impacted outside of what has been planned with the new or enhanced development release
- Production Support:
- Diagnoses and manages complex software defects and system anomalies to a successful resolution
- Works with software developers to resolve complex problems and provides detailed diagnostic information
- Consults with end-users concerning corrective actions as needed in a calm and professional manner
- Level 3 support for customer and agent issues that require quick troubleshooting
- Identifies bottlenecks and proposes solutions to allow for increased functionality on administrative sites that can be used by front end contact center representatives
- Training:
- Prepares end-user procedures and workflow story boards, and provides end-user training for complex new or changed system functionality as needed
- Project Management:
- Utilizes appropriate project tracking methodologies and database(s) to manage multiple projects through the project life cycle
- Documents moderately complex project phases, provide regular status updates, and assists with creating effective release/implementation plans
Preferred/Desirable Skills
- 1-2 years of applicable work and/or technical experience
- Bachelor’s degree in MIS or other related computer field will substitute for 3 years of work and/or technical experience
- Looking for a leader who is not afraid to take the initiative
- Excellent interpersonal, verbal, and written communication skills
- Excellent presentation skills as well as general negotiation and meeting facilitation skills.
- Working knowledge of storyboarding, functional specifications, use cases, activity diagrams, workflow diagrams, etc. is required
- Basic understanding in the areas of application programming, database and system design is required.
- Experience as an Analyst involving web based applications and services
- Knowledge of SQL, HTML, XML
- Ability to manage multiple, changing priorities, resolve conflicts and be able to work well under pressure
- Ability to work independently with team members (technical and non-technical) and customers to ensure needs and expectations are met in a timely and cost efficient manner
- Possess a desire to learn new systems and process within Protective
Accommodations for Applicants with a Disability:
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Protective Life is looking for a Business Systems Analyst in its Birmingham, AL corporate headquarters. The position provides an opportunity to work in an agile team environment under the general direction of more experienced Business Analysts. Generally, relies on limited experience and judgment to plan and accomplish goals and perform a variety of assignments requiring a certain degree of independence. The position will be responsible for analyzing ELI applications and their usage, providing functional design mockups and user stories for modifications and enhancements, identifying acceptance criteria, completing system and regression testing, supporting project implementations, and providing ongoing support to users through maintenance and troubleshooting.
Key Responsibilities:
- Analysis and Solutioning
- Identifies business opportunities or solutions to complex business problems and helps determine the optimum project investment path for the enterprise including implementation of new business and technical system solutions
- Understands the pros and cons and the corresponding impact of proposed solutions/changes for complex projects to the business systems
- Consults with the business area on system-related issues and makes recommendations for better utilizing the available technology
- User Story Development/Acceptance Criteria
- Using a structured approach, works with key stakeholders to identify the business and technical system solutions that meet their needs and develops a comprehensive set of user stories with requirements and acceptance criteria necessary to create the desired sustainable “to be” business environment
- Builds mockups of proposed changes that can be used by development staff to complete front end User Interface changes
- Ensures that user stories are complete, consistent, concise, and unambiguous
- Ensures that acceptance criteria are all encompassing including negative test cases, edge scenarios, and accounts for all integrations
- Documents added functionality and new enhancements using workflow diagrams and process write ups to allow for simplified reference and more comprehensive understanding and specifications for complex system modifications as appropriate
- Works with developers, product owners, managers and potentially those from other teams that have a stake or dependency in standard agile amigos sessions to review user stories and acceptance criteria to make sure they are complete and accurate
- Efficiently creates system regression test plans that correlate to the acceptance criteria of the stories being deployed to confirm that no system will be impacted outside of what has been planned with the new or enhanced development release
- Production Support:
- Diagnoses and manages complex software defects and system anomalies to a successful resolution
- Works with software developers to resolve complex problems and provides detailed diagnostic information
- Consults with end-users concerning corrective actions as needed in a calm and professional manner
- Level 3 support for customer and agent issues that require quick troubleshooting
- Identifies bottlenecks and proposes solutions to allow for increased functionality on administrative sites that can be used by front end contact center representatives
- Training:
- Prepares end-user procedures and workflow story boards, and provides end-user training for complex new or changed system functionality as needed
- Project Management:
- Utilizes appropriate project tracking methodologies and database(s) to manage multiple projects through the project life cycle
- Documents moderately complex project phases, provide regular status updates, and assists with creating effective release/implementation plans
Preferred/Desirable Skills
- 1-2 years of applicable work and/or technical experience
- Bachelor’s degree in MIS or other related computer field will substitute for 3 years of work and/or technical experience
- Looking for a leader who is not afraid to take the initiative
- Excellent interpersonal, verbal, and written communication skills
- Excellent presentation skills as well as general negotiation and meeting facilitation skills.
- Working knowledge of storyboarding, functional specifications, use cases, activity diagrams, workflow diagrams, etc. is required
- Basic understanding in the areas of application programming, database and system design is required.
- Experience as an Analyst involving web based applications and services
- Knowledge of SQL, HTML, XML
- Ability to manage multiple, changing priorities, resolve conflicts and be able to work well under pressure
- Ability to work independently with team members (technical and non-technical) and customers to ensure needs and expectations are met in a timely and cost efficient manner
- Possess a desire to learn new systems and process within Protective
Accommodations for Applicants with a Disability:
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Top Industries Hiring
- Banking & Financial Services
Insurance Jobs in Birmingham: Frequently Asked Questions
How do I get a insurance job in Birmingham?
The strongest hiring pockets in Birmingham are its healthcare networks, regional banks, and independent agencies clustered in Southside and downtown. Candidates who hold an active P&C or life and health license move fastest through screening, but unlicensed applicants land customer service and support roles first and earn licensure on the job. Familiarity with Birmingham's heavy self-insured employer base and workers' comp market is a genuine differentiator here.
Which companies hire insurances in Birmingham?
Birmingham insurance roles are posted by AMBA, Kemper, and PMA USA and others right now, based on current listings on Migrate Mate as of August 2026. The local market blends large regional carriers, hospital systems with in-house risk teams, and a dense network of independent agencies serving Birmingham's mid-market commercial sector.
Are there remote insurance jobs in Birmingham?
Yes, though remote availability depends heavily on function: field adjusters and in-person agents are almost always on-site, while underwriting, claims review, and policy support roles translate well to remote work. About 86% of insurance openings tied to Birmingham are remote or hybrid as of August 2026, reflecting broader carrier adoption of distributed teams. Analytical and back-office roles within Birmingham's larger carriers and TPAs tend to post the most flexible arrangements.
How can I get a insurance job in Birmingham with little or no experience?
The most realistic entry path in Birmingham is a customer service or service representative role at one of the city's independent agencies or regional carrier offices, where employers routinely sponsor state licensure for new hires. Banking and healthcare institutions in Southside and downtown also bring in unlicensed candidates for claims intake and billing support, which builds transferable insurance knowledge quickly. A pre-study for the Alabama P&C exam before interviewing signals seriousness and shortens the path to a full producer role.
Which industries hire the most insurances in Birmingham?
Most insurance openings in Birmingham sit in Banking & Financial Services, per current listings on Migrate Mate as of August 2026. Birmingham's position as a regional healthcare hub and its concentration of mid-market manufacturing and construction firms create persistent demand for both personal lines and commercial specialty coverage roles.
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