Intake Officer Jobs
Intake Officer jobs are open across healthcare, social services, corrections, and legal aid organizations, with specializations in clinical intake, case screening, and admissions coordination, from entry-level to senior and supervisory roles. Scan the live roles below and apply to whichever ones fit.
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Security Officer Enhanced Part Time Front Desk Intake
Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.
As a Security Officer Enhanced Part Time Front Desk Intake in Chicago, IL, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.
Pay Rate: $19.75 / Hour
Job Schedule:
How This Role Works:
- Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
- Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It’s all up to you.
This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.
Responsibilities:
- Provide exceptional front desk customer service to tenants, visitors, and clients at a commercial real estate location while carrying out site-specific security-related procedures and policies.
- Greet visitors, manage access protocols, verify identification and appointments, issue visitor credentials, and maintain accurate entry records.
- Answer and route phone calls, provide directions and general building information, and communicate professionally with tenants, visitors, management, and Allied Universal leadership.
- Monitor lobby activity, access control systems, cameras, alarms, and other security-related equipment, reporting unusual activity or maintenance concerns according to site procedures.
- Respond to incidents, alarms, and emergency situations in a calm, problem-solving manner, following established procedures and contacting appropriate personnel and/or emergency services when needed.
Minimum Requirements:
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
- Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
- Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
- Benefits: Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance; seven holidays annually paid at time and a half, if worked; 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
- Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1746536
Intake Officer Jobs by Experience Level
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Find Intake Officer JobsWhat Employers Look For
The qualifications that appear most often in intake officer jobs.
- Experience conducting client assessments or screenings in a healthcare, corrections, or social services setting
- Proficiency with case management or electronic health record software
- Knowledge of HIPAA regulations and confidential data handling procedures
- Bachelor's degree in social work, psychology, criminal justice, or a related field
- Strong verbal communication skills for working with distressed or high-risk populations
- Familiarity with community referral networks and social service resources
Tips for Your Intake Officer Job Search
Tailor your resume to intake settings
Intake officer roles vary sharply between a county jail, a behavioral health clinic, and a legal nonprofit. Customize your resume so the specific population you've served, such as justice-involved individuals or crisis clients, matches the employer's client base.
Highlight compliance and documentation skills
Employers screen for candidates who can maintain accurate intake records under pressure. Call out any experience with case management software, HIPAA-compliant documentation, or mandatory reporting to show you can handle the administrative side from day one.
Apply early to roles that fit
Migrate Mate lists intake officer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare scenario answers for high-conflict situations
Interviewers for intake officer positions almost always ask behavioral questions about managing a distressed or uncooperative client. Prepare two or three specific examples where you de-escalated tension during an initial assessment, using concrete outcomes.
Certify in a relevant screening tool before applying
Many agencies require familiarity with standardized screening instruments like the Columbia Suicide Severity Rating Scale or risk-needs assessments. Completing a free or low-cost certification before you apply can move your resume past the first cut.
Follow up referencing your intake experience specifically
A generic thank-you note rarely moves the needle. After an interview, send a brief follow-up that ties one of your intake experiences directly to a challenge the hiring manager mentioned, such as high client volume or documentation backlogs.
Intake Officer Jobs: Frequently Asked Questions
How do you become an intake officer?
Start by earning a bachelor's degree in social work, criminal justice, psychology, or a closely related field. Gain direct experience with client populations through internships, case aide positions, or crisis line work. Build familiarity with intake documentation systems and screening tools, then target entry-level intake or admissions roles at clinics, courts, or nonprofits to build a track of relevant experience.
Can you get hired as an intake officer with little experience?
Yes, entry-level intake officer roles exist, particularly at nonprofit agencies, community health centers, and detention facilities that value transferable skills over direct experience. Volunteer work at crisis hotlines, peer support certification, or any customer-facing role that required accurate record-keeping can substitute for formal intake experience when your resume frames those skills clearly.
What does the intake officer interview process look like?
Most intake officer interviews involve a phone screen with HR, followed by one or two in-person or video rounds with a supervisor and sometimes a clinical lead. Expect structured behavioral questions about handling difficult client interactions, maintaining documentation accuracy under pressure, and prioritizing a heavy caseload. Some employers include a brief written scenario or role-play exercise.
Where can I find and apply to intake officer jobs?
You can find and apply to intake officer jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your background, whether in healthcare, corrections, social services, or legal aid, and apply directly to each listing that fits.
See All 5 Intake Officer Jobs
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