IT Service Management Jobs in Washington, DC
IT Service Management jobs in Washington, District of Columbia concentrate in the Capitol Hill corridor, NoMa, and the Foggy Bottom district, driven by federal agencies, defense contractors, and the dense network of consulting firms that serve them. Employers actively hiring right now include Hui Huliau, Aalis Management Consulting, and Guidehouse. Find a role that fits below and apply directly.
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Job Family:
Management Consulting
Travel Required:
Clearance Required:
What You Will Do:
- Provide a broad range of technical services in support of DOT’s Information Technology (IT) portfolio, Capital Planning and Investment Control (CPIC) and investment management processes and functions, to include:
- DOT-Wide IT Portfolio Management Support
- Budget Formulation Support
- Budget Execution Support
- Business Process Reengineering
You will also perform research on government-wide and DOT IT policy; validate IT budget formulation and execution IT data.
Track progress on workflows
Develop meeting minutes and track actions.
Perform document control
Support reporting of IT formulation and execution data
Be responsive and proactive in responding to client needs.
What You Will Need:
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST".
Based on our contractual obligations, candidate must be located within the United States and US Citizen.
Bachelor’s degree from an accredited college/university.
One (1) to Three (3) years of experience.
Work on-site at DOT HQ in Washington DC.
Understanding of how to prioritize tasks
Background in financial management with the ability perform detailed analysis on IT budget formulation and execution data.
Attention to detail, work in a matrixed team.
What Would Be Nice To Have:
Experience with OMB IT portfolio management and CPIC data, processes, and reporting.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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IT Service Management Jobs in Washington: Frequently Asked Questions
How do I get a it service management job in Washington?
Focus your search on the federal contracting ecosystem, which dominates Washington hiring for it service management roles. Agencies, system integrators, and management consulting firms clustered in NoMa, the Navy Yard area, and downtown all hire consistently. Holding an active security clearance is a significant differentiator here, as is familiarity with ITIL frameworks and federal IT governance standards like FedRAMP. Candidates who can bridge technical service operations with federal compliance requirements move fastest in this market.
Which companies hire it service managements in Washington?
Washington it service management roles are posted by Hui Huliau, Aalis Management Consulting, and Guidehouse and others right now, based on current listings on Migrate Mate as of September 2026. Washington's employer mix skews heavily toward federal agencies, large systems integrators, and the consulting firms that support government IT modernization initiatives.
Are there remote it service management jobs in Washington?
Yes, though availability depends on the role: positions tied to classified systems or on-site federal facilities require in-person presence, while service desk oversight, change management, and vendor coordination work is often hybrid or fully remote. About 50% of it service management openings tied to Washington are remote or hybrid as of September 2026, reflecting a market where agencies and contractors have expanded flexible arrangements post-pandemic. Strategic and analytical functions within ITSM are the most consistently remote-eligible here.
How can I get a it service management job in Washington with little or no experience?
The most realistic entry path in Washington is through help desk or IT support roles at federal contractors or mid-size consulting firms, many of which use those positions as a pipeline into formal service management functions. Employers in the Navy Yard and Rosslyn corridors regularly hire for Tier 1 and Tier 2 support roles that build direct ITSM exposure. Earning an ITIL Foundation certification before applying signals framework fluency that Washington's government-adjacent employers value even at entry level, and it distinguishes candidates with no prior ITSM title.
Related Jobs in District of Columbia
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