IT Service Management Jobs in Washington, DC
IT Service Management jobs in Washington, District of Columbia concentrate in the Capitol Hill corridor, NoMa, and the Foggy Bottom district, driven by federal agencies, defense contractors, and the dense network of consulting firms that serve them. Employers actively hiring right now include Diverse Agile Solutions, AHU Technologies, and Booz Allen Hamilton. Find a role that fits below and apply directly.
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HarmonyTech is seeking a IT Systems Engineer to support implementation, troubleshooting and maintenance of IT systems. Experience supporting Windows Servers is preferred. The system Engineer will be responsible for supporting IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client problems.
Position is available in Washington DC, requires public trust clearance, and US citizenship.
Required Skills:
- At least 4 years of experience in system administration roles for enterprise software applications
- Experienced with SSO implementation
- Administration of Microsoft Windows Server
- Strong ability to write and manage PowerShell scripts
- Knowledge of SolarWinds & other performance monitoring tools
- Experience working on Agile teams
Desired Skills:
- Experience working with SQL Server Database
- Experience implementing DevOps is highly desired
- Federal Government consulting experience
- Federal Government Public Trust clearance
- System Engineer certification
- Strong analytical skills
- Bachelor's degree in engineering, computer science, or related field
If you are interested and feel that you would excel in the position, we invite you to apply. During this phase of our recruiting effort, we will not be able to accept telephone calls. Only those candidates meeting the requirements will be contacted. No recruiters please.
About HarmonyTech
We have been delivering information technology services and solutions across the Federal government and commercial clients for over a decade. Our employees are the most important assets of our company because they delivery value and care for our clients. We are a company of passionate technologist constantly evolving in our understanding and application of technology to best fulfill our client’s mission needs. We operate under a flat and efficient organizational structure to ensure our hand-picked consultants have the flexibility to take risks and be innovative. We typically work in small, agile teams as we design and develop solutions to address our client’s business challenges. Our success is measured with every satisfied customer and employee.
Why you want to join us
- You have a passion for solving our customers complex business problems
- Awesome learning and professional development opportunities
- A culture built on teamwork and excellence
Benefits
HarmonyTech offers a highly competitive salary and benefits package including:
- Medical/Dental/Vision Insurance (company contributes 80% of the entire premium)
- Short/Long Term Disability Coverage
- Life and AD&D Insurance
- 401(k) Retirement Plan with Company Match
- Tuition Reimbursement
- Employee Referral Bonus
- Paid Federal Holidays
- Accrued Paid Time Off
- Click the benefits package link above to check out the benefits we offer
Legal
HarmonyTech believes in a policy of equal employment and opportunity for all people based on merit. We are an Equal Opportunity Employer (EEO) and Drug Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or any other category protected by applicable federal, state or local laws.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Additionally, they do not establish a contract for employment and are subject to change at the discretion of HarmonyTech.
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HarmonyTech is seeking a IT Systems Engineer to support implementation, troubleshooting and maintenance of IT systems. Experience supporting Windows Servers is preferred. The system Engineer will be responsible for supporting IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client problems.
Position is available in Washington DC, requires public trust clearance, and US citizenship.
Required Skills:
- At least 4 years of experience in system administration roles for enterprise software applications
- Experienced with SSO implementation
- Administration of Microsoft Windows Server
- Strong ability to write and manage PowerShell scripts
- Knowledge of SolarWinds & other performance monitoring tools
- Experience working on Agile teams
Desired Skills:
- Experience working with SQL Server Database
- Experience implementing DevOps is highly desired
- Federal Government consulting experience
- Federal Government Public Trust clearance
- System Engineer certification
- Strong analytical skills
- Bachelor's degree in engineering, computer science, or related field
If you are interested and feel that you would excel in the position, we invite you to apply. During this phase of our recruiting effort, we will not be able to accept telephone calls. Only those candidates meeting the requirements will be contacted. No recruiters please.
About HarmonyTech
We have been delivering information technology services and solutions across the Federal government and commercial clients for over a decade. Our employees are the most important assets of our company because they delivery value and care for our clients. We are a company of passionate technologist constantly evolving in our understanding and application of technology to best fulfill our client’s mission needs. We operate under a flat and efficient organizational structure to ensure our hand-picked consultants have the flexibility to take risks and be innovative. We typically work in small, agile teams as we design and develop solutions to address our client’s business challenges. Our success is measured with every satisfied customer and employee.
Why you want to join us
- You have a passion for solving our customers complex business problems
- Awesome learning and professional development opportunities
- A culture built on teamwork and excellence
Benefits
HarmonyTech offers a highly competitive salary and benefits package including:
- Medical/Dental/Vision Insurance (company contributes 80% of the entire premium)
- Short/Long Term Disability Coverage
- Life and AD&D Insurance
- 401(k) Retirement Plan with Company Match
- Tuition Reimbursement
- Employee Referral Bonus
- Paid Federal Holidays
- Accrued Paid Time Off
- Click the benefits package link above to check out the benefits we offer
Legal
HarmonyTech believes in a policy of equal employment and opportunity for all people based on merit. We are an Equal Opportunity Employer (EEO) and Drug Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or any other category protected by applicable federal, state or local laws.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Additionally, they do not establish a contract for employment and are subject to change at the discretion of HarmonyTech.
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See All 102+ IT Service Management Jobs in Washington
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Find IT Service Management JobsIT Service Management Job Market in Washington
Who's Hiring
- Diverse Agile Solutions5D
- AHU Technologies4
- Booz Allen Hamilton4
- United States Agency for Global Media (USAGM)4U
- PBG3
Top Industries Hiring
- Technology & Software5
- Consulting & Professional Services5
- Education1
- Aerospace & Defense1
- Artificial Intelligence1
IT Service Management Jobs in Washington: Frequently Asked Questions
How do I get a it service management job in Washington?
Focus your search on the federal contracting ecosystem, which dominates Washington hiring for it service management roles. Agencies, system integrators, and management consulting firms clustered in NoMa, the Navy Yard area, and downtown all hire consistently. Holding an active security clearance is a significant differentiator here, as is familiarity with ITIL frameworks and federal IT governance standards like FedRAMP. Candidates who can bridge technical service operations with federal compliance requirements move fastest in this market.
Which companies hire it service managements in Washington?
Washington it service management roles are posted by Diverse Agile Solutions, AHU Technologies, and Booz Allen Hamilton and others right now, based on current listings on Migrate Mate as of July 2026. Washington's employer mix skews heavily toward federal agencies, large systems integrators, and the consulting firms that support government IT modernization initiatives.
Are there remote it service management jobs in Washington?
Yes, though availability depends on the role: positions tied to classified systems or on-site federal facilities require in-person presence, while service desk oversight, change management, and vendor coordination work is often hybrid or fully remote. About 48% of it service management openings tied to Washington are remote or hybrid as of July 2026, reflecting a market where agencies and contractors have expanded flexible arrangements post-pandemic. Strategic and analytical functions within ITSM are the most consistently remote-eligible here.
How can I get a it service management job in Washington with little or no experience?
The most realistic entry path in Washington is through help desk or IT support roles at federal contractors or mid-size consulting firms, many of which use those positions as a pipeline into formal service management functions. Employers in the Navy Yard and Rosslyn corridors regularly hire for Tier 1 and Tier 2 support roles that build direct ITSM exposure. Earning an ITIL Foundation certification before applying signals framework fluency that Washington's government-adjacent employers value even at entry level, and it distinguishes candidates with no prior ITSM title.
Which industries hire the most it service managements in Washington?
Washington it service management roles concentrate in Technology & Software, Consulting & Professional Services, and Education, based on current listings on Migrate Mate as of July 2026. Washington's outsized federal presence means government IT modernization contracts and the consulting firms that execute them consistently generate the highest volume of local demand for this role.
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