IT Service Management Jobs in Louisiana
IT Service Management jobs in Louisiana are concentrated in Baton Rouge, New Orleans, and Shreveport, where organizations like Ochsner Health, Entergy, and the State of Louisiana rely on ITSM professionals to keep complex infrastructure running. Demand is strongest in the public sector, healthcare IT, and energy, with specialties in ITIL process design, service desk operations, and incident and change management drawing the most consistent openings. The market supports everything from entry-level service desk analysts to senior ITSM architects and IT directors. Scan the live roles below and apply to whichever ones fit.
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Job Description
DUTIES:
Performing and reporting on assigned outsourced and/or Information Technology audits including the following areas: Risk Assessment, Internal Controls over key business risks, IT Governance, Information Security, Systems Development Life Cycle (SDLC) and Change Management, Data Center Operations, Operating Systems/ Application Systems and Disaster Recovery/ Business Continuity Planning; Documenting procedures performed, findings and/or other issues, and drafting/compiling work papers, report and client correspondence exhibiting effective writing skills; Developing efficient AWS data pipelines, executing complex SQL queries, and creating Spark jobs for IoT processing; Streamlining application control testing workflows for a client's SOX Compliance audit using SQL and Alteryx-based automation; Conducting regular audits on AWS cloud, ensuring 100% compliance with industry standards and preventing unauthorized access to research applications and data; Communicating results to appropriate management, including the preparation of audit reports that communicate audit results to management in a clear, concise, and substantive manner; Preparing and completing assigned tasks in an efficient manner and within allotted timeframes; Building and maintaining trusted relationships with diverse group of clients, team members, managers, and subject matter experts; Identifying opportunities and recommends methods to improve service, work processes and financial performance (e.g., procedure optimization) and assisting in the implementation of quality improvement initiatives; Collaborating and presenting reports to clients’ senior leadership to perform data mining and identify KPIs to ensure alignment with goals; and Assisting co-workers in the completion of tasks and assignments to ensure continuity of service and actively supporting teamwork throughout the organization.
Minimum Requirements:
Bachelor’s Degree in Computer Science or a related specialty field; Three (3) years of Professional experience in data analysis applied to network security, cybersecurity risk management, and compliance auditing within cloud and enterprise environments; Experience with the following: • Development Tools: Visual Studio, MS Report Builder, Git, Linux, AWS, Tableau, Power BI, Alteryx, Google Data Studio, Google Colab, Jupyter, ArcGIS Online;• Programming Languages: Python, SQL, C, C#, VB, Java, JavaScript; • Web Technology: HTML5, PHP 5.5, JavaScript, CSS3, XML; and • Security, Audit & Enterprise Systems: CCH Engagement, JIRA, Confluence, PowerShell, M-Files.
SALARY: $111,000 per year
Preferred Location:
Job Description
DUTIES:
Performing and reporting on assigned outsourced and/or Information Technology audits including the following areas: Risk Assessment, Internal Controls over key business risks, IT Governance, Information Security, Systems Development Life Cycle (SDLC) and Change Management, Data Center Operations, Operating Systems/ Application Systems and Disaster Recovery/ Business Continuity Planning; Documenting procedures performed, findings and/or other issues, and drafting/compiling work papers, report and client correspondence exhibiting effective writing skills; Developing efficient AWS data pipelines, executing complex SQL queries, and creating Spark jobs for IoT processing; Streamlining application control testing workflows for a client's SOX Compliance audit using SQL and Alteryx-based automation; Conducting regular audits on AWS cloud, ensuring 100% compliance with industry standards and preventing unauthorized access to research applications and data; Communicating results to appropriate management, including the preparation of audit reports that communicate audit results to management in a clear, concise, and substantive manner; Preparing and completing assigned tasks in an efficient manner and within allotted timeframes; Building and maintaining trusted relationships with diverse group of clients, team members, managers, and subject matter experts; Identifying opportunities and recommends methods to improve service, work processes and financial performance (e.g., procedure optimization) and assisting in the implementation of quality improvement initiatives; Collaborating and presenting reports to clients’ senior leadership to perform data mining and identify KPIs to ensure alignment with goals; and Assisting co-workers in the completion of tasks and assignments to ensure continuity of service and actively supporting teamwork throughout the organization.
Minimum Requirements:
Bachelor’s Degree in Computer Science or a related specialty field; Three (3) years of Professional experience in data analysis applied to network security, cybersecurity risk management, and compliance auditing within cloud and enterprise environments; Experience with the following: • Development Tools: Visual Studio, MS Report Builder, Git, Linux, AWS, Tableau, Power BI, Alteryx, Google Data Studio, Google Colab, Jupyter, ArcGIS Online;• Programming Languages: Python, SQL, C, C#, VB, Java, JavaScript; • Web Technology: HTML5, PHP 5.5, JavaScript, CSS3, XML; and • Security, Audit & Enterprise Systems: CCH Engagement, JIRA, Confluence, PowerShell, M-Files.
SALARY: $111,000 per year
Preferred Location:
See All 31 IT Service Management Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find IT Service Management JobsIT Service Management Jobs by City in Louisiana
Where Louisiana roles are concentrated, by current openings.
IT Service Management Job Market in Louisiana
A snapshot from current Louisiana openings, updated as new roles post.
Who's Hiring
- ENFRA2
- Entergy2
- Tulane University2
- LSU Health Sciences Center - New Orleans2
- AOP1A
Top Industries Hiring
- Education4
- Consulting & Professional Services2
- Retail1
- Luxury Goods1
- Hospitality & Tourism1
What Louisiana Employers Look For
The qualifications that appear most often in IT service management jobs across Louisiana.
- ITIL 4 Foundation certification or higher required by most Louisiana employers
- Experience with service management platforms such as ServiceNow or Remedy
- Bachelor's degree in information technology, computer science, or a related field
- Proven ability to manage incident, problem, and change management processes
- Strong communication skills for working with cross-functional teams and end users
- Familiarity with IT governance frameworks such as COBIT or ISO 20000
IT Service Management Jobs in Louisiana: Frequently Asked Questions
How do you become a it service management in Louisiana?
Most Louisiana employers hire IT service management professionals who hold a bachelor's degree in information technology, computer science, or a related field alongside an ITIL 4 Foundation certification, which is the industry standard credential for the discipline. Louisiana has no state-issued license specific to this role. Candidates who add hands-on experience with a major service management platform like ServiceNow and a working knowledge of frameworks such as COBIT are consistently more competitive in the Louisiana market.
How much do IT service managements make in Louisiana?
IT service managements in Louisiana earn a median of about $127,500 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $80,390 for the lowest 10% to over $200,870 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it service managements in Louisiana?
Louisiana it service management roles are posted by ENFRA, Entergy, and Tulane University and others right now, based on current listings on Migrate Mate as of July 2026. Louisiana's public sector agencies, large healthcare systems, and utility companies are among the most reliable ongoing sources of ITSM openings in the state.
Which Louisiana cities have the most it service management jobs?
New Orleans, Metairie, and Baton Rouge have the highest concentration of IT service management openings in Louisiana. Baton Rouge leads because of state government agencies and the petrochemical industry corridor, while New Orleans draws demand from healthcare systems and hospitality-tech operations, and Shreveport contributes through regional healthcare networks and manufacturing operations that rely on managed IT services.
Are there remote it service management jobs in Louisiana?
Yes, and more than most fields, since much of IT service management work involves coordinating processes, managing tickets, and communicating across teams rather than on-site hands-on work. About 69% of it service management openings tied to Louisiana are remote or hybrid as of July 2026, reflecting the role's desk-based nature. Service delivery management and process improvement roles tend to be the most remote-accessible, while on-site presence is more common for roles requiring direct infrastructure oversight.
How can I get hired as a it service management in Louisiana with little or no experience?
The most realistic entry path is landing a service desk analyst or IT support specialist role at a large Louisiana employer such as a state agency, Ochsner Health, or a regional managed service provider, then building toward ITSM responsibilities from within. Earning the ITIL 4 Foundation certification before applying gives candidates without experience a concrete credential to point to. Many Louisiana university IT departments and state agencies also hire help desk staff who move into formal ITSM roles once they have demonstrated process knowledge and platform experience.
Where can I find and apply to it service management jobs in Louisiana?
You can find and apply to IT service management jobs in Louisiana on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the available roles, identify the ones that match your experience and specialties, and apply directly to the positions that fit.
See All 31 IT Service Management Jobs in Louisiana
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