IT Support Associate Internships
It support associate internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working IT practitioners, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with Sierra Nevada Corporation, Saab, and Leidos among the employers posting roles now.
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Description
Are you a college student looking to jumpstart your career in Information Technology and cybersecurity while supporting critical defense missions?
Our IT Services team supports the Department of the Air Force (DAF), which include the United States Air Force and United States Space Force personnel along with geographically separated units across the National Capital Region (NCR). As a Helpdesk IT Support Intern, you will work side-by-side with experienced enterprise technicians at our Walk-Up Help Desk. You will gain direct, hands-on experience troubleshooting computer systems, setting up hardware, configuring mobile devices, and delivering first-class customer support to personnel in a professional government environment.
This internship is designed to bridge the gap between classroom theory and enterprise IT operations, giving you real-world technical skills in enterprise networking, system administration, and Defense IT practices.
Primary Responsibilities
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Hands-On Desktop & Hardware Support:
- Shadow and assist technicians with setting up, unboxing, testing, and deploying laptops, desktops, monitors, docking stations, and peripherals.
- Help perform basic diagnostic checks and physical hardware swaps for walk-up customers.
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Customer Service & Walk-Up Desk Operations:
- Act as a welcoming first point of contact for users arriving at the walk-up support center.
- Learn to log, document, categorize, and track customer support requests using enterprise ticketing software (such as Remedy or ServiceNow).
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Software & Account Basics:
- Assist users with standard desktop applications, including Microsoft 365 (Word, Excel, Outlook, Teams), web browsers, and enterprise tools.
- Observe and assist senior technicians with basic Active Directory tasks (such as password resets and account unlock procedures).
- Learn how smart card authentication (Common Access Card / CAC) and digital certificates work in a secure government network.
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Mobile Device Setup & Logistics:
- Support the team with basic provisioning, unboxing, and inventory tracking of enterprise mobile devices (iOS/Android).
- Assist in walking users through basic device enrollment and troubleshooting steps.
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Inventory & Asset Management:
- Assist in logging incoming hardware, updating asset tracking spreadsheets/databases, and prepping retired equipment for proper disposal or reissue.
Basic Qualifications
- Currently enrolled in an accredited college or university pursuing an Associate or Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Computer Engineering, or a related field (Rising Sophomores, Juniors, or Seniors considered).
- U.S. Citizenship is required.
- Must have the ability to obtain and maintain a Department of Defense (DoD) Secret security clearance (or possess an active clearance). Leidos will guide you through this process.
- Familiarity with Windows 10/11 operating systems and Microsoft Office applications.
- Basic understanding of computer hardware c,
- omponents (RAM, hard drives, monitors, cables, ports).
- Strong communication and customer service orientation; comfortable speaking with customers and explaining basic technical steps in everyday terms.
- High level of dependability, integrity, and eagerness to learn new technologies.
Preferred Qualifications
- Prior experience in customer-facing roles (e.g., campus tech support, retail, campus help desk, or tutoring).
- Basic coursework completed in networking (TCP/IP, cabling, LAN concepts) or operating systems.
- Experience with or curiosity about mobile device configuration (Apple iOS / Android).
Work location and schedule
- National Capital Region (Pentagon / Joint Base Andrews / Joint Base Anacostia-Bolling)
- FT or PT, core business hours 8am-4pm, 10-12 week internship, target start early June 2027
- Limited public transportation options
What This Internship Offers You
- Direct Mentorship: Daily guidance from senior systems administrators and network engineers.
- Resume-Building Experience: Real-world enterprise exposure supporting high-profile DoD environments.
- Security Clearance Sponsorship: Opportunity to obtain and utilize a federal security clearance, opening doors for long-term career growth in government contracting and defense tech.
- Skill Development: Practical familiarity with DoD 8140 compliance, enterprise ticketing, and modern device management.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 32,000 employees support vital missions for government and commercial customers. For more information, visit www.Leidos.com and https://careers.leidos.com/pages/afncr-its.
#AFNCR-LEIDOS
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:
November 9, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $48,100.00 - $86,950.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
IT Support Associate Internship Market
Who's Hiring



Tips for Your IT Support Associate Internship Search
Apply in the fall for summer cohorts
Large employers, enterprise IT departments, managed service providers, and technology companies, recruit summer IT support associate interns the preceding fall. Smaller companies and co-op programs post closer to start dates, so search continuously rather than waiting for a single season.
Build a home lab and document everything
Without a long work history, your projects are your proof. Set up a home lab, configure a ticketing system, or rebuild a network segment, then write up what you did, what broke, and how you fixed it. A published write-up or GitHub repository gives IT support associate hiring teams something concrete to evaluate.
Work your campus network and apply directly at the same time
Campus career fairs surface structured IT internship programs tied to your university, and recruiters there often move faster for students they meet in person. Career center staff and professors frequently know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside campus activity widens the pool you reach.
Practice troubleshooting walkthroughs out loud before interviews
IT support associate intern screens often include a live troubleshooting scenario or help-desk roleplay. Practice talking through your diagnostic process, what you check first, why, and what you rule out, because interviewers weigh how you think through a problem as much as whether you land on the right answer.
Target structured IT rotational and university programs early
Larger employers in technology and enterprise services run cohort-based IT internship programs designed to train people new to the field. These programs recruit early, fill fast, and often include structured mentorship and team rotations. Identify the ones that fit your timeline and apply in the first wave of their recruiting cycle.
Set your work-type filter before you start
On-site roles are 56% of the IT support associate internships listed here. Decide what you can commit to, on-site, hybrid, or remote, before you start searching. Filtering by location and work type upfront means you spend time on roles you can actually accept, not sorting through postings after the fact. Migrate Mate's work-type filter applies that cut in one step.
IT Support Associate Internships: Frequently Asked Questions
How do I get an it support associate internship?
Lead with coursework, personal projects, and a portfolio rather than work history, hiring teams expect limited experience at the intern level. For IT support associate candidates, a documented troubleshooting project, a home-lab write-up, or a ticketing-system simulation gives recruiters something concrete to assess. Pair direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can an it support associate internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. For IT support associate interns, what drives it most is performance on real tickets and projects, available headcount on the team, and return-offer timing during the internship. The best approach is to do the work as if the role is already yours while keeping other options open.
When should I apply for it support associate internships?
Earlier than most expect. Large employers, technology companies, managed service providers, and enterprise IT departments, recruit summer interns the preceding fall, often closing cohorts before spring semester begins. Smaller companies and co-op programs post closer to their actual start dates, so openings appear year-round and a continuous search pays off.
Are it support associate internships paid?
Most professional IT support associate internships in the U.S. are paid. Compensation varies by company size, industry, and location. Where an employer discloses pay, the listing shows it, that transparency is increasingly common, especially at larger companies and those operating in states with pay-disclosure requirements.
What should an it support associate internship resume include?
Lead with projects, not work history. Two or three complete, documented projects showing the tools you used and where to see the work, for IT support associate candidates, that means linked ticketing-system setups, home-lab configurations, or network troubleshooting write-ups. Add relevant coursework in networking, operating systems, or cybersecurity fundamentals. Keep the whole document to one page.
Are there remote it support associate internships?
Yes. Remote and hybrid roles make up 44% of the IT support associate internship listings here, with the rest on-site. Remote cohorts fill fast because they draw applicants from outside a single metro, so apply early and filter by work type to see them before they close.
Can international students get it support associate internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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