Entry Level IT Support Lead Jobs
New grad it support lead jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings are on-site roles across Technology & Software, Education, and Manufacturing, with employers like Amazon, OpenAI, and Ivy Tech Community College hiring at this level now.
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THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Primary Duties 1. Works with vendors and supervisors and may order hardware including laptops, desktops, MDTs, VDI environments, printers, mobile mounting equipment, modems, antennas, and network equipment for employees in a geographical region or corporate locations. 2. Supports the use and rollout of computer images and configurations to maximize productivity and reliability. 3. Pulls reports and assembles documentation to provide support for hardware and software upgrades and enhancements. 4. Provides first level trouble shooting and incident resolution. Escalates as necessary. 5. May establish and or maintain wireless communications for field users including WMR, Handheld devices and Modems. 6. Supports the use of software management tools to update and deliver software applications to field computer. 7. Supports upcoming technology changes and strategies. 8. Coordinates and assists with maintaining an inventory of company IT assets. 9. May support telecom equipment including, phone systems and patch panel facilities in field offices and corporate offices. 10. Supports the implementation of corporate hardware and software computer systems. 11. Keeps abreast of technology changes and makes recommendations on technical changes, training and, adoption rates to improve operating efficiencies. 12. Provides training to field and corporate offices on desktops, laptops, Tablets, and basic software functionality. MINIMUM REQUIREMENTS & SKILLS Education/Experience Level: 1. Bachelor's degree in IT; or 2. A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and two years related experience. 3. Valid driver's license. Communication Skills: Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide explanations and/or information on technical concepts to individuals with experience or knowledge of the technical area. Number Skills: Requires the ability to perform analyses involving ratios, percentages and comparisons. Computer Skills: Requires knowledge of various software applications to create documents, reports and/or graphics. Physical Demands: Ability to lift and carry 60 pounds from the ground to 34 inches. (Ex: lifting and carrying servers and equipment). Ability to lift 20 pounds from the ground to 72 inches. (Ex: lifting monitors and equipment to storage). Ability to lift 25 pounds from the ground to 57 inches. (Ex: lifting batteries and equipment). Ability to ascend/descend 3 rungs on a ladder. Ability to bend, stoop, squat, kneel, and/or crouch. Work Conditions: Works in an indoor environment. Travel is required. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting objects up to 100 pounds (e.g. moving telephone and workstation equipment). Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits.
Atmos Energy offers benefit eligibility on the first day of employment and they include:
Company-Provided Benefits
- Holidays and Paid Time Off
- Parental Leave
- Retirement Savings Plan (Matching and Fixed Annual Company Contribution)
- Annual Bonus Opportunity
- Employee Assistance Program
- Short-Term and Long-Term Disability Plans
- Basic Life Insurance
- Health Savings Account (HSA) Company Contribution with HDHP
- Employee Assistance Program
- Wellness Programs
- LifeLock Identity Theft Protection
- Paid Training
- Linked-In Learning
Voluntary Benefits
- Retirement Savings Plan
- Medical Insurance and Prescription Drug Coverage
- Dental Insurance
- Vision Insurance
- Employee/Dependent Life Insurance
- Employee/Dependent Accidental Death & Dismemberment Insurance
Top Employer Recognitions
America’s Best Employers – Forbes Magazine
The 100 Most Trustworthy Companies in America - Forbes Magazine
Top Places to Work - Dallas Morning News
Best Places to Work - Mississippi Business Journal
Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD)
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Find JobsEntry Level IT Support Lead Job Market
Who's Hiring
- Amazon11

- OpenAI3

- Ivy Tech Community College3

- Altruist2

- iFlow2

Top Industries Hiring
- Technology & Software13
- Education9
- Manufacturing5
- Consulting & Professional Services4
- Science & Research3
Entry Level IT Support Lead Jobs: Frequently Asked Questions
How do I get an entry level it support lead job?
Start by building hands-on experience through internships, helpdesk roles, or home lab projects that demonstrate troubleshooting skills. Certifications like CompTIA A+, Network+, or Google IT Support carry real weight at this stage. Employers hiring entry level it support leads typically look for candidates who can communicate clearly with non-technical users and show some experience coordinating or mentoring peers, even informally.
Which companies hire entry level it support leads?
Companies hiring entry level it support leads right now include Amazon, OpenAI, and Ivy Tech Community College, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from managed service providers, healthcare organizations, and mid-size enterprises that are growing their internal IT teams and willing to develop junior talent.
Are there remote entry level it support lead jobs?
Yes, though most entry level it support lead roles are on-site given the hands-on nature of the work. About 8% of entry level it support lead openings are remote or hybrid as of November 2026, so options do exist for candidates who need flexibility, particularly in companies with distributed teams or cloud-first environments.
Are these new grad it support lead jobs?
Yes, many of these listings are new grad and junior roles that welcome recent graduates and candidates with little or no professional experience. A new-grad-friendly posting typically says it welcomes zero to two years of experience, accepts internships or academic projects as a substitute for full-time work, or values certifications and a strong portfolio alongside a degree.
Which industries hire the most entry level it support leads?
Entry Level it support lead roles concentrate in Technology & Software, Education, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors tend to have large end-user populations and growing IT infrastructure needs, which creates consistent demand for entry level candidates who can support day-to-day operations and grow into more senior positions.