J-1 Visa Customer Program Manager Jobs
Customer Program Manager roles in the U.S. typically qualify for J-1 visa sponsorship under the Trainee or Specialist category, depending on your experience level and program design. A designated sponsor organization issues your DS-2019 and oversees your training plan, while the hiring company serves as your host employer.
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Get Access To All JobsINTRODUCTION
The Higher Education Design Lab invites applications for a Program Manager / Associate Research Scholar at the NYU Marron Institute starting in November 2026. The Program Manager / Associate Research Scholar position is focused on research evaluation, project management, stakeholder engagement, and communications.
ABOUT THE HIGHER EDUCATION DESIGN LAB
Launched in January 2026, the Higher Education Design Lab (HEDL) is a landmark research partnership between New York University and the State University of New York to evaluate and accelerate innovations in higher education that shape student outcomes. HEDL is a research and evaluation platform focused on measurement, evidence, and learning that is grounded in self-reflection and open inquiry, designed to inform decisions, and build towards long-term sector-wide learning. The HEDL is committed to evaluating what works – for whom, in what context, and why – and translating evidence into actionable insight for institutional leaders with the aim of strengthening student readiness for leadership in a rapidly changing world.
ROLE AND RESPONSIBILITIES
The Program Manager / Associate Research Scholar can expect to focus on the following:
Evaluation, Research, and Data Management
- Conduct and continually refresh relevant environmental scans and literature reviews, synthesize research, and summarize learning.
- Draft, update and support implementation of evaluation frameworks for pre-evaluation activities, evaluation design and execution.
- Interface with evaluation pilots, advisors, and HEDL leadership regarding quantitative and qualitative data collection and analysis.
- Manage and analyze large data sets in service of evaluation pilots.
Project Management and Stakeholder Engagement
- Assist with facilitating communication and coordination among HEDL leaders and interest holders including relevant faculty, institutes, and external partners. Help develop, manage, and participate in meetings, peer-to-peer learning engagements, and special convenings, both virtual and in-person.
- Develop internal and external facing project deliverables including briefs, progress reports, strategic executive memos, and presentations.
Collaboration, Communication, and Development
- Provide project planning and project management support.
- Serve as a point of contact across teams and stakeholders, supporting efficient internal and external communications.
- Support development through grant writing and creation of collateral materials.
MINIMUM REQUIRED QUALIFICATIONS
- Bachelor’s degree and 2+ years work experience in education, applied statistics, social sciences or a related field.
- Project and performance management experience overseeing complex projects.
- Experience monitoring and evaluating intervention programs, especially related to education.
- Experience managing and analyzing large datasets, and partnering to merge quantitative with qualitative findings.
- Experience using programming (e.g., R) and data visualization tools (e.g., Tableau) to transform complex data into navigable dashboards, research briefs, decks and reports.
- Demonstrated ability to be flexible and responsive to change and to problem solve.
- Highly organized and detail oriented while not losing sight of the big picture.
- Able to thrive in a fast-paced work environment.
- Curiosity and willingness to learn new skills.
PREFERRED QUALIFICATIONS
- Advanced degree and/or additional experience working in related fields.
- Interest in the role higher education plays in shaping future leaders and communities.
- Familiarity with cloud-based productivity tools like Google Docs and Google Drive.
COMPENSATION
In compliance with NYC’s Pay Transparency Act, the compensation for this position is $80,000 - $90,000 USD. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
To apply, please submit the following:
- CV and cover letter
- Contact information for three (3) professional references
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply for vacant positions at all levels.
SUSTAINABILITY STATEMENT
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability
INTRODUCTION
The Higher Education Design Lab invites applications for a Program Manager / Associate Research Scholar at the NYU Marron Institute starting in November 2026. The Program Manager / Associate Research Scholar position is focused on research evaluation, project management, stakeholder engagement, and communications.
ABOUT THE HIGHER EDUCATION DESIGN LAB
Launched in January 2026, the Higher Education Design Lab (HEDL) is a landmark research partnership between New York University and the State University of New York to evaluate and accelerate innovations in higher education that shape student outcomes. HEDL is a research and evaluation platform focused on measurement, evidence, and learning that is grounded in self-reflection and open inquiry, designed to inform decisions, and build towards long-term sector-wide learning. The HEDL is committed to evaluating what works – for whom, in what context, and why – and translating evidence into actionable insight for institutional leaders with the aim of strengthening student readiness for leadership in a rapidly changing world.
ROLE AND RESPONSIBILITIES
The Program Manager / Associate Research Scholar can expect to focus on the following:
Evaluation, Research, and Data Management
- Conduct and continually refresh relevant environmental scans and literature reviews, synthesize research, and summarize learning.
- Draft, update and support implementation of evaluation frameworks for pre-evaluation activities, evaluation design and execution.
- Interface with evaluation pilots, advisors, and HEDL leadership regarding quantitative and qualitative data collection and analysis.
- Manage and analyze large data sets in service of evaluation pilots.
Project Management and Stakeholder Engagement
- Assist with facilitating communication and coordination among HEDL leaders and interest holders including relevant faculty, institutes, and external partners. Help develop, manage, and participate in meetings, peer-to-peer learning engagements, and special convenings, both virtual and in-person.
- Develop internal and external facing project deliverables including briefs, progress reports, strategic executive memos, and presentations.
Collaboration, Communication, and Development
- Provide project planning and project management support.
- Serve as a point of contact across teams and stakeholders, supporting efficient internal and external communications.
- Support development through grant writing and creation of collateral materials.
MINIMUM REQUIRED QUALIFICATIONS
- Bachelor’s degree and 2+ years work experience in education, applied statistics, social sciences or a related field.
- Project and performance management experience overseeing complex projects.
- Experience monitoring and evaluating intervention programs, especially related to education.
- Experience managing and analyzing large datasets, and partnering to merge quantitative with qualitative findings.
- Experience using programming (e.g., R) and data visualization tools (e.g., Tableau) to transform complex data into navigable dashboards, research briefs, decks and reports.
- Demonstrated ability to be flexible and responsive to change and to problem solve.
- Highly organized and detail oriented while not losing sight of the big picture.
- Able to thrive in a fast-paced work environment.
- Curiosity and willingness to learn new skills.
PREFERRED QUALIFICATIONS
- Advanced degree and/or additional experience working in related fields.
- Interest in the role higher education plays in shaping future leaders and communities.
- Familiarity with cloud-based productivity tools like Google Docs and Google Drive.
COMPENSATION
In compliance with NYC’s Pay Transparency Act, the compensation for this position is $80,000 - $90,000 USD. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
To apply, please submit the following:
- CV and cover letter
- Contact information for three (3) professional references
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply for vacant positions at all levels.
SUSTAINABILITY STATEMENT
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship as a Customer Program Manager
Frame your training plan around client lifecycle management
Designated sponsors require a structured training plan before issuing your DS-2019. Map your objectives to concrete skills like customer onboarding, escalation protocols, and renewal forecasting so the plan reflects what the host employer will actually supervise.
Verify whether your role triggers the home residency requirement
Some Customer Program Manager placements involve government funding or skills on the J-1 exchange list, which triggers a two-year home residency requirement. Confirm this with your designated sponsor before accepting an offer, since it affects future visa transitions.
Target companies with existing international training infrastructure
Host employers unfamiliar with J-1 hosting obligations often stall or withdraw offers. Focus your search on companies that already employ international professionals in client-facing roles, as they're more likely to have HR processes that accommodate designated sponsor requirements.
Search Migrate Mate to find employers open to J-1 hosting
Use Migrate Mate to identify U.S. companies advertising Customer Program Manager roles with international sponsorship. Filtering by sponsorship history helps you avoid employers who haven't hosted exchange visitors before and are unlikely to engage a designated sponsor.
Align your experience level with the correct J-1 category
Current students pursuing practical experience apply under the Intern category, while professionals with a degree and at least one year of related work experience qualify under Trainee. Applying under the wrong category is a common reason designated sponsors reject applications.
Prepare documentation that connects your degree to program management
Designated sponsors evaluate whether your academic background justifies placement in a Customer Program Manager role. Gather transcripts, employer letters, and a brief competency summary linking your credentials to account management, cross-functional coordination, or customer success functions.
Customer Program Manager J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Customer Program Manager role?
It depends on your status and experience. Current students or recent graduates seeking practical exposure typically qualify under the Intern category. Professionals who hold a degree and have at least one year of relevant work experience in client management, account operations, or program coordination qualify under the Trainee category. Specialists with recognized expertise may qualify under the Specialist category in some cases.
Who actually sponsors my J-1 visa if a company hires me as a Customer Program Manager?
The hiring company is your host employer, not your visa sponsor. Your J-1 visa sponsor is a U.S. Department of State-designated organization such as CIEE, Cultural Vistas, or AIPT. That organization issues your DS-2019 form, approves your training plan, and monitors your program compliance. The host employer works alongside the designated sponsor but does not issue the visa directly.
How do I find Customer Program Manager positions where the employer is willing to host a J-1 exchange visitor?
Search Migrate Mate to identify U.S. companies posting Customer Program Manager roles with international sponsorship openings. Many host employers are open to J-1 hosting but don't advertise it explicitly, so filtering by sponsorship history and reaching out directly to describe the J-1 hosting process can be effective once you've identified a good target.
Does a Customer Program Manager role on a J-1 visa come with a two-year home residency requirement?
It depends on the funding source and your home country's skills list. If the exchange program is government-funded or your occupation appears on the J-1 skills list maintained by your home country, you may be subject to the two-year home residency requirement before changing to certain other visa statuses. Confirm this with your designated sponsor before signing an offer, since it affects future H-1B visa or green card timelines.
What does the training plan for a Customer Program Manager J-1 placement need to include?
Your designated sponsor requires a detailed training plan before issuing the DS-2019. For a Customer Program Manager role, the plan should outline specific competencies the host will teach, such as customer onboarding workflows, escalation management, account review cycles, and cross-functional coordination. Generic descriptions of job duties are typically insufficient. The host employer must agree to supervise and evaluate you against the plan's stated objectives.