J-1 Visa Customer Success Professional Jobs
Customer Success Professional roles in the United States are accessible to exchange visitors through J-1 visa Trainee or Intern program categories, depending on your career stage. Securing sponsorship requires a designated sponsor organization to issue your DS-2019 before you can join a U.S. host employer. No lottery or annual cap applies to J-1 placements.
Find J-1 Visa Customer Success Professional JobsOverview
Showing 5 of 9+ Customer Success Professional jobs
See all Customer Success Professional Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Professional roles.
Get Access To All JobsJob Title: UU Student - Other
Working Title: U Career Success Step Up Intern
Career Progression Track: SJ
FLSA Code: Nonexempt
Type: Non Benefited Staff / Student
Temporary?: Yes
Standard Hours per Week: 19
Full Time or Part Time?: Part Time
Shift: Day
Work Schedule Summary
- Schedule to be determined by the organization for the internship
- Eligible to be paid up to 19 hours/week, depending on incumbent’s other U of U positions (if any).
Is this a work study job?: Yes
VP Area: President
Department: 00304 - U Career Success
Location: Campus
City: Salt Lake City, UT
Type of Recruitment: External Posting
Pay Rate Range: 13.00
Close Date: 08/23/2026
Job Summary
The Step Up program provides supplementary funds for undergraduate students enrolled at the University of Utah who are completing unpaid internships, either on-campus or with off-campus organizations. In addition to satisfactorily completing the requirements of the internship, Step Up interns will create documentation about their internships to be shared with U of U students through social channels, websites, newsletters, and other media. Options may include video, podcasts, and/or blogs describing the experiential benefits of interning.
Students are responsible for locating and being selected for their internships before acceptance for Step Up. For help applying for internships, make an appointment with your career coach at https://careers.utah.edu/meet-your-coaches/. Internships must be within the state of Utah, and work must be performed in person.
Responsibilities
General Responsibilities
- Be accepted to an unpaid in-person internship in the State of Utah.
- Satisfactorily complete the requirements of the internship.
- Participate in the Step Up Canvas course and complete a final project.
- Sign a media release.
- Provide a brief bio and photo.
- Final project options: A blog entry of 500+ words with accompanying photos describing the internship and the value it has contributed to your career exploration; a “Hey U” podcast interview in Garff 1300; other options you propose which are approved in advance by Step Up leaders.
- Discuss your final project with your career coach and submit your written proposal on Canvas by September 29, 2025.
- Submit your final project by November 14, 2025.
Minimum Qualifications
- Must be current U of U student.
- Must not work outside of the State of Utah (including remotely).
- This internship is work-study eligible. However, it is open to all students, regardless of work-study status.
- Step-Up Internship funding is available to international students working in unpaid on-campus internships only.
Undergrad only
Preferences
Preference is given to students with internships within non-profit and social impact focused organizations.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Job Title: UU Student - Other
Working Title: U Career Success Step Up Intern
Career Progression Track: SJ
FLSA Code: Nonexempt
Type: Non Benefited Staff / Student
Temporary?: Yes
Standard Hours per Week: 19
Full Time or Part Time?: Part Time
Shift: Day
Work Schedule Summary
- Schedule to be determined by the organization for the internship
- Eligible to be paid up to 19 hours/week, depending on incumbent’s other U of U positions (if any).
Is this a work study job?: Yes
VP Area: President
Department: 00304 - U Career Success
Location: Campus
City: Salt Lake City, UT
Type of Recruitment: External Posting
Pay Rate Range: 13.00
Close Date: 08/23/2026
Job Summary
The Step Up program provides supplementary funds for undergraduate students enrolled at the University of Utah who are completing unpaid internships, either on-campus or with off-campus organizations. In addition to satisfactorily completing the requirements of the internship, Step Up interns will create documentation about their internships to be shared with U of U students through social channels, websites, newsletters, and other media. Options may include video, podcasts, and/or blogs describing the experiential benefits of interning.
Students are responsible for locating and being selected for their internships before acceptance for Step Up. For help applying for internships, make an appointment with your career coach at https://careers.utah.edu/meet-your-coaches/. Internships must be within the state of Utah, and work must be performed in person.
Responsibilities
General Responsibilities
- Be accepted to an unpaid in-person internship in the State of Utah.
- Satisfactorily complete the requirements of the internship.
- Participate in the Step Up Canvas course and complete a final project.
- Sign a media release.
- Provide a brief bio and photo.
- Final project options: A blog entry of 500+ words with accompanying photos describing the internship and the value it has contributed to your career exploration; a “Hey U” podcast interview in Garff 1300; other options you propose which are approved in advance by Step Up leaders.
- Discuss your final project with your career coach and submit your written proposal on Canvas by September 29, 2025.
- Submit your final project by November 14, 2025.
Minimum Qualifications
- Must be current U of U student.
- Must not work outside of the State of Utah (including remotely).
- This internship is work-study eligible. However, it is open to all students, regardless of work-study status.
- Step-Up Internship funding is available to international students working in unpaid on-campus internships only.
Undergrad only
Preferences
Preference is given to students with internships within non-profit and social impact focused organizations.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
See all J-1 Visa Customer Success Professional Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa Customer Success Professional Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship in Customer Success Professional
Document your customer-facing experience clearly
Compile performance metrics, client retention outcomes, and CRM proficiency records before applying. Sponsor organizations evaluate your training plan against your prior background, so a vague resume creates delays in DS-2019 issuance for Trainee category applicants.
Distinguish Intern from Trainee eligibility early
If you're currently enrolled in a degree program or graduated within the last 12 months, the J-1 Intern category applies. If you have at least one year of post-degree professional experience, the Trainee category is correct. Applying under the wrong category forces a restart.
Target host employers with structured onboarding programs
Sponsor organizations require a detailed Training/Internship Placement Plan (Form DS-7002) from your host employer. Customer success teams with documented onboarding tracks, defined skill benchmarks, and a named supervisor are far easier to place than informal arrangements.
Search Migrate Mate to find J-1-aligned roles
Use Migrate Mate to identify U.S. companies actively hosting exchange visitors in customer success functions. Filtering by visa type surfaces employers already familiar with the DS-2019 process, which shortens the time between offer and sponsor approval.
Confirm the 2-year home residency requirement before accepting
Certain J-1 participants, particularly those funded by their home government or whose country appears on the Exchange Visitor Skills List, must return home for two years after their program ends. Verify your obligation with your designated sponsor before signing any offer letter.
Negotiate the training plan scope before your sponsor submits
The DS-7002 training plan locks in your authorized activities at the host employer. Customer success roles spanning account management, technical onboarding, and renewal negotiations need each function explicitly listed, otherwise your sponsor may restrict your day-to-day work scope.
Customer Success Professional J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Customer Success Professional role?
The J-1 Trainee category fits most Customer Success Professional placements where you hold a degree and at least one year of relevant professional experience. If you're a current student or a recent graduate within 12 months of completing your degree, the Intern category applies instead. Your designated sponsor confirms the correct category based on your specific background before issuing the DS-2019.
Who actually sponsors the J-1 visa for this role, the employer or a separate organization?
A U.S. Department of State-designated sponsor organization, such as Cultural Vistas, CIEE, or AIPT, issues your DS-2019 and acts as the official visa sponsor. The company hiring you is the host employer, not the sponsor. The host employer cannot sponsor your J-1 directly. Both parties must agree to the training plan before the sponsor submits your program documentation to the State Department.
How do I find U.S. employers open to hosting a J-1 exchange visitor in a customer success role?
Use Migrate Mate to search for customer success positions at companies with a record of hosting international professionals. Many employers are open to J-1 arrangements but don't advertise it explicitly. Searching by visa type on Migrate Mate surfaces roles at companies already familiar with the DS-2019 process and the host employer obligations it requires.
What does the DS-7002 training plan require for a customer success placement?
The DS-7002 is a formal Training and Internship Placement Plan that your host employer and designated sponsor complete together. For a customer success role, it must specify each phase of your training, the skills you'll develop, supervision details, and weekly schedules. Vague plans describing only general account management duties are frequently rejected, so each function, including onboarding, retention strategy, and CRM tools, should appear by name.
Can I extend my J-1 placement if the host employer wants to keep me on longer?
Extensions are possible but not automatic. Your designated sponsor must approve any extension, the host employer must justify the continued training need, and the cumulative program length cannot exceed the maximum allowed for your category. Trainee programs cap at 18 months for most fields. You must request the extension before your current DS-2019 expiration date, not after.