J-1 Visa Customer Success Professional Jobs
Customer Success Professional roles in the United States are accessible to exchange visitors through J-1 visa Trainee or Intern program categories, depending on your career stage. Securing sponsorship requires a designated sponsor organization to issue your DS-2019 before you can join a U.S. host employer. No lottery or annual cap applies to J-1 placements.
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Get Access To All JobsJob no: 562242
Work type: Student Assistant
Location: Maritime Academy, Cal Poly - Solano Campus (Vallejo)
Categories: Temporary, Part Time, Theatre Arts, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
Note: This position is open only to current Cal Poly Maritime Academy–Solano Campus students
Working Title: Black Student Success Initiative Intern (BSSI Intern)
Classification Title: Student Assistant
Department Name: Culture and Institutional Excellence
Time Base: Part-time
Hours to be Worked: Up to 20 hours per week
Supervisor's Name: Meagan Nance
Pay Plan: Hourly
Bargaining Unit: CSUEU, Unit 15 Student Assistants
Employment Type: Temporary
Pay Rate:
- Hourly Rate: $20.00
Application Deadline: Open until filled.
Job Summary:
Culture and Institutional Excellence offers undergraduate and graduate students an opportunity to advance university programs and initiatives while building professional skills. The student intern will complete projects aligned with office priorities and, when possible, their educational interests and career goals.
Interns contribute their skills, experiences, and perspectives to efforts that foster an inclusive campus climate. They collaborate with campus and community partners, support events and programs, and provide essential day-to-day operational assistance.
About Cal Poly:
Cal Poly is a nationally ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 22,000 top-tier students come to San Luis Obispo and Cal Poly Maritime Academy in Solano County to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities, maritime and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world.
About Cal Poly Maritime Academy:
Cal Poly Maritime Academy, located in Vallejo, California, is the only degree-granting maritime academy on the West Coast and a nationally recognized public maritime university on the Solano Campus of California Polytechnic State University. It prepares students for leadership roles in maritime operations, engineering, logistics, business, global supply chains and national security. Through Cal Poly's Learn by Doing philosophy, students train hands-on in classrooms and labs and aboard the Training Ship Golden Bear.
Working Within the California State University System
As part of the California State University, the nation's largest public four-year university system, Cal Poly employees contribute to a broader mission of advancing knowledge, creating opportunity and serving the people of California.
Job Duties:
Community Development and Programming
- Assist with the planning, development, logistics, staffing, and assessment of events, programs, services, social activities, trainings, and other office initiatives.
- Help cultivate an inclusive environment in which students, faculty, and staff feel welcomed and encouraged to engage and contribute.
- Execute assigned programs and projects throughout the academic year, using available budgets and implementation resources responsibly.
- Track project progress and provide updates during staff meetings and individual check-ins.
Campus and Community Engagement
- Develop collaborative relationships and serve as a liaison to campus and community partners, committees, student centers, clubs, organizations, and departments.
- Represent Culture and Institutional Excellence as a student ambassador at campus and community events while upholding office values and professional standards.
- Connect community members with appropriate resources and seek guidance when a need falls outside the position’s scope.
Office and Team Support
- Attend required weekly intern meetings, individual check-ins, fall orientation, a midyear retreat, and educational or professional development workshops.
- Provide reliable day-to-day support for office operations and shared facilities.
- Communicate proactively about assignments, scheduling conflicts, shifting priorities, and support needs.
- Perform other duties as assigned.
Required Qualifications:
- Enrolled as a Cal Poly student during the 2026–2027 academic year.
- In good academic and judicial standing before and throughout employment.
- Maintains a minimum cumulative GPA of 2.5.
- Able to maintain a flexible schedule that may include evenings and weekends.
- Demonstrates reliability, sound judgment, professionalism, and willingness to learn.
- Able to collaborate respectfully with people whose identities, experiences, and perspectives differ from their own.
- Able to manage multiple responsibilities, plan, meet deadlines, and adapt to changing priorities.
Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly Maritime Academy provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Maritime Academy complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly Maritime Academy is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Maritime Academy, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire.
Integration:
Effective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo. All employment positions previously associated with California State University Maritime Academy have transitioned to California Polytechnic State University, San Luis Obispo.
Employment continues to be governed by California State University policies and applicable collective bargaining agreements. As we integrate our human resources and administrative systems, some materials may still display legacy Cal Maritime branding and templates.
Application Procedure: Click "" to complete the Cal Poly Maritime Academy Online Employment Application and attach the following documents: cover letter and resume.
Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed.
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Advertised: Sep 16 2026 Pacific Daylight Time
Job no: 562242
Work type: Student Assistant
Location: Maritime Academy, Cal Poly - Solano Campus (Vallejo)
Categories: Temporary, Part Time, Theatre Arts, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
Note: This position is open only to current Cal Poly Maritime Academy–Solano Campus students
Working Title: Black Student Success Initiative Intern (BSSI Intern)
Classification Title: Student Assistant
Department Name: Culture and Institutional Excellence
Time Base: Part-time
Hours to be Worked: Up to 20 hours per week
Supervisor's Name: Meagan Nance
Pay Plan: Hourly
Bargaining Unit: CSUEU, Unit 15 Student Assistants
Employment Type: Temporary
Pay Rate:
- Hourly Rate: $20.00
Application Deadline: Open until filled.
Job Summary:
Culture and Institutional Excellence offers undergraduate and graduate students an opportunity to advance university programs and initiatives while building professional skills. The student intern will complete projects aligned with office priorities and, when possible, their educational interests and career goals.
Interns contribute their skills, experiences, and perspectives to efforts that foster an inclusive campus climate. They collaborate with campus and community partners, support events and programs, and provide essential day-to-day operational assistance.
About Cal Poly:
Cal Poly is a nationally ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 22,000 top-tier students come to San Luis Obispo and Cal Poly Maritime Academy in Solano County to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities, maritime and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world.
About Cal Poly Maritime Academy:
Cal Poly Maritime Academy, located in Vallejo, California, is the only degree-granting maritime academy on the West Coast and a nationally recognized public maritime university on the Solano Campus of California Polytechnic State University. It prepares students for leadership roles in maritime operations, engineering, logistics, business, global supply chains and national security. Through Cal Poly's Learn by Doing philosophy, students train hands-on in classrooms and labs and aboard the Training Ship Golden Bear.
Working Within the California State University System
As part of the California State University, the nation's largest public four-year university system, Cal Poly employees contribute to a broader mission of advancing knowledge, creating opportunity and serving the people of California.
Job Duties:
Community Development and Programming
- Assist with the planning, development, logistics, staffing, and assessment of events, programs, services, social activities, trainings, and other office initiatives.
- Help cultivate an inclusive environment in which students, faculty, and staff feel welcomed and encouraged to engage and contribute.
- Execute assigned programs and projects throughout the academic year, using available budgets and implementation resources responsibly.
- Track project progress and provide updates during staff meetings and individual check-ins.
Campus and Community Engagement
- Develop collaborative relationships and serve as a liaison to campus and community partners, committees, student centers, clubs, organizations, and departments.
- Represent Culture and Institutional Excellence as a student ambassador at campus and community events while upholding office values and professional standards.
- Connect community members with appropriate resources and seek guidance when a need falls outside the position’s scope.
Office and Team Support
- Attend required weekly intern meetings, individual check-ins, fall orientation, a midyear retreat, and educational or professional development workshops.
- Provide reliable day-to-day support for office operations and shared facilities.
- Communicate proactively about assignments, scheduling conflicts, shifting priorities, and support needs.
- Perform other duties as assigned.
Required Qualifications:
- Enrolled as a Cal Poly student during the 2026–2027 academic year.
- In good academic and judicial standing before and throughout employment.
- Maintains a minimum cumulative GPA of 2.5.
- Able to maintain a flexible schedule that may include evenings and weekends.
- Demonstrates reliability, sound judgment, professionalism, and willingness to learn.
- Able to collaborate respectfully with people whose identities, experiences, and perspectives differ from their own.
- Able to manage multiple responsibilities, plan, meet deadlines, and adapt to changing priorities.
Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly Maritime Academy provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Maritime Academy complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly Maritime Academy is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Maritime Academy, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire.
Integration:
Effective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo. All employment positions previously associated with California State University Maritime Academy have transitioned to California Polytechnic State University, San Luis Obispo.
Employment continues to be governed by California State University policies and applicable collective bargaining agreements. As we integrate our human resources and administrative systems, some materials may still display legacy Cal Maritime branding and templates.
Application Procedure: Click "" to complete the Cal Poly Maritime Academy Online Employment Application and attach the following documents: cover letter and resume.
Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed.
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Advertised: Sep 16 2026 Pacific Daylight Time
See all J-1 Visa Customer Success Professional Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa Customer Success Professional Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship in Customer Success Professional
Document your customer-facing experience clearly
Compile performance metrics, client retention outcomes, and CRM proficiency records before applying. Sponsor organizations evaluate your training plan against your prior background, so a vague resume creates delays in DS-2019 issuance for Trainee category applicants.
Distinguish Intern from Trainee eligibility early
If you're currently enrolled in a degree program or graduated within the last 12 months, the J-1 Intern category applies. If you have at least one year of post-degree professional experience, the Trainee category is correct. Applying under the wrong category forces a restart.
Target host employers with structured onboarding programs
Sponsor organizations require a detailed Training/Internship Placement Plan (Form DS-7002) from your host employer. Customer success teams with documented onboarding tracks, defined skill benchmarks, and a named supervisor are far easier to place than informal arrangements.
Search Migrate Mate to find J-1-aligned roles
Use Migrate Mate to identify U.S. companies actively hosting exchange visitors in customer success functions. Filtering by visa type surfaces employers already familiar with the DS-2019 process, which shortens the time between offer and sponsor approval.
Confirm the 2-year home residency requirement before accepting
Certain J-1 participants, particularly those funded by their home government or whose country appears on the Exchange Visitor Skills List, must return home for two years after their program ends. Verify your obligation with your designated sponsor before signing any offer letter.
Negotiate the training plan scope before your sponsor submits
The DS-7002 training plan locks in your authorized activities at the host employer. Customer success roles spanning account management, technical onboarding, and renewal negotiations need each function explicitly listed, otherwise your sponsor may restrict your day-to-day work scope.
Customer Success Professional J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Customer Success Professional role?
The J-1 Trainee category fits most Customer Success Professional placements where you hold a degree and at least one year of relevant professional experience. If you're a current student or a recent graduate within 12 months of completing your degree, the Intern category applies instead. Your designated sponsor confirms the correct category based on your specific background before issuing the DS-2019.
Who actually sponsors the J-1 visa for this role, the employer or a separate organization?
A U.S. Department of State-designated sponsor organization, such as Cultural Vistas, CIEE, or AIPT, issues your DS-2019 and acts as the official visa sponsor. The company hiring you is the host employer, not the sponsor. The host employer cannot sponsor your J-1 directly. Both parties must agree to the training plan before the sponsor submits your program documentation to the State Department.
How do I find U.S. employers open to hosting a J-1 exchange visitor in a customer success role?
Use Migrate Mate to search for customer success positions at companies with a record of hosting international professionals. Many employers are open to J-1 arrangements but don't advertise it explicitly. Searching by visa type on Migrate Mate surfaces roles at companies already familiar with the DS-2019 process and the host employer obligations it requires.
What does the DS-7002 training plan require for a customer success placement?
The DS-7002 is a formal Training and Internship Placement Plan that your host employer and designated sponsor complete together. For a customer success role, it must specify each phase of your training, the skills you'll develop, supervision details, and weekly schedules. Vague plans describing only general account management duties are frequently rejected, so each function, including onboarding, retention strategy, and CRM tools, should appear by name.
Can I extend my J-1 placement if the host employer wants to keep me on longer?
Extensions are possible but not automatic. Your designated sponsor must approve any extension, the host employer must justify the continued training need, and the cumulative program length cannot exceed the maximum allowed for your category. Trainee programs cap at 18 months for most fields. You must request the extension before your current DS-2019 expiration date, not after.