J-1 Visa Customer Service Management Jobs
Customer Service Management roles in the United States are available to international professionals through the J-1 visa Trainee and Intern program categories, which provide structured work-based sponsorship in business operations and service leadership. A U.S. Department of State-designated sponsor organization issues your DS-2019 and oversees your training plan throughout the placement.
Find J-1 Visa Customer Service Management JobsOverview
Showing 5 of 97+ Customer Service Management jobs
See all 97+ Customer Service Management Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management roles.
Get Access To All JobsJob Profile
Administrative Support Assistant 2
Non-Exempt
Job Family
Administrative Support
Time Type
Part time
Apply before 11: 59 PM Arizona time the day before the posted End Date.
Minimum Qualifications
High School Diploma and two-years (2) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary
Provides routine administrative support to a department or group of professionals in support of department goals.
Job Description
Position Salary Range: $20.75 per hour
Career Services (CS) at Arizona State University seeks a motivated Management Intern (MI) for Data & Analytics. The MI will maintain dashboards and create reports focusing on student career outcomes and engagement data, helping our unit make data-driven decisions. The ideal candidate is analytical, detail-oriented, and eager to use modern tech tools to streamline routine workflows.
DAYS AND SCHEDULE:
Work location is primarily at the Tempe campus; however, the incumbent may be required to travel to off-campus events and other ASU campuses to perform work, driving their own vehicle. This is a 20-hour per week position and may include some nights and weekends, with flexible days and hours based on programming and communication timelines.
This Internship program is a short term-position of a 12-month experience or less. An additional one-year extension may be offered contingent upon an annual review.
What’s In It For You
Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:
- Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
- Low-cost health, dental, vision, and life insurance benefits.
- Retirement program designed to promote long-term savings and provide income upon retirement.
- Paid time for volunteer and professional development.
- 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
- Wellness program for preventative health education and screenings.
- Disability and leave program for income protection.
- Employee assistance for free and confidential behavioral health services.
- ASU Discounts to sports/events along with discounts with ASU partnerships.
Essential Duties
Serves in an intern capacity for Career Services with responsibilities that may include:
- Dashboards & Reporting: Maintain and build interactive reports using Tableau and Alteryx to track career outcomes and engagement metrics.
- Data Management: Write SQL queries to extract and analyze data, ensuring high accuracy and integrity.
- Workflow Automation: Use Python scripting and AI tools to automate routine, repetitive tasks and improve operational efficiency.
- ASU Collaboration: Partner on cross-functional projects with other ASU units and engage with the wider ASU data community.
- Turning data into clear, actionable insights through strong analytical skills.
Supervision & Mentorship
The Career Data Management Intern will report directly to a Career Services staff member and work closely with colleagues supporting data analytics, reporting, and operational efficiency initiatives. The intern will receive:
- Weekly one-on-one supervision meetings focused on project updates, workload prioritization, professional development, and ongoing feedback.
- Structured goal-setting at the beginning of each semester to align internship projects with learning objectives, departmental priorities, and the intern’s academic and career interests.
- Ongoing mentorship and coaching in data management strategies, SQL/Python programming, Tableau/Alteryx reporting, data-informed decision-making, and collaboration within a higher education setting.
- Progressive responsibility and autonomy, with opportunities to take ownership of data-facing projects, automations, or reporting components as skills and confidence develop.
- Supervision will emphasize reflective learning, inclusive engagement practices, and skill-building relevant to careers in data analytics, business intelligence, higher education, and related fields.
Professional Development & Learning Outcomes
Through this internship, the Career Data Management Intern will gain hands-on experience in:
- Data Architecture & Analytics: Designing, maintaining, and supporting data-focused career readiness dashboards and interactive reports using modern tech tools.
- Technical Pipeline Management: Writing SQL queries, extracting datasets, and managing data integrity to help the unit make data-driven decisions.
- Workflow Automation: Applying Python scripting and AI tools to streamline routine, repetitive operational workflows and improve efficiency.
- Metrics & Engagement Tracking: Tracking and analyzing student career outcomes and engagement metrics, synthesizing those insights to inform strategic outreach and service improvements.
- Project & Time Management: Managing project timelines, dataset updates, and cross-functional workflow tools to support consistent and accurate institutional reporting.
- Stakeholder Collaboration: Partnering with cross-functional campus partners and engaging with the wider ASU data community to ensure aligned data standards and coordinated outreach.
The intern will develop highly transferable skills in programming, business intelligence reporting, data interpretation, project management, and stakeholder collaboration. These competencies will prepare them for future roles in data analytics, business intelligence, higher education administration, student affairs, operational management, and related tech or data-focused professions.
Desired Qualifications
- Enrollment as a graduate student in a closely related field (e.g., data analytics, business intelligence, information technology, computer science, management, higher education, or a related quantitative discipline).
- Knowledge of data modeling, dashboarding, or business intelligence strategies.
- Proficiency in SQL and Python; hands-on experience with Tableau and Alteryx is highly desirable.
- Basic knowledge of project management and workflow automation principles.
- Experience organizing datasets, managing timelines, and establishing prior data workflows.
- Experience turning complex raw data into clear, actionable, and public-facing insights.
- Ability to establish and maintain effective working relationships with diverse stakeholders and technical teams.
- Strong analytical, written, and verbal communication skills.
Working Environment
- Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
- Frequent communication to exchange accurate information.
- Collaborative, team-oriented environment requiring professional interaction with diverse campus teams and the wider ASU data community.
Department Statement
Career Services provides comprehensive programs, services, and resources across all four Phoenix-area locations, as well as ASU Online. The staff works collaboratively with Career Services leadership and colleagues at each location and as part of the Educational Outreach and Student Services (EOSS) Vice Presidential area. EOSS supports the ASU student community through services, involvement opportunities, and a rich Sun Devil experience to help students achieve their personal, academic, and career goals. Members of the ASU community aspire to live the Sun Devil Way, creating and sustaining a community that exemplifies achievement, engagement, and responsibility. ASU offers a tuition discount for the employee, their spouse, and dependents, along with a competitive benefits package including paid vacation and holidays, health insurance, and more.
Driving Requirement
Driving is not required for this position.
Location:
Campus: Tempe
Funding
No Federal Funding
Instructions To Apply
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on.
To be considered, your application must include all of the following attachments:
- Cover letter
- Resume or CV
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important:
Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance
For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit.
Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement
A fingerprint check is not required for this position.
Job Profile
Administrative Support Assistant 2
Non-Exempt
Job Family
Administrative Support
Time Type
Part time
Apply before 11: 59 PM Arizona time the day before the posted End Date.
Minimum Qualifications
High School Diploma and two-years (2) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary
Provides routine administrative support to a department or group of professionals in support of department goals.
Job Description
Position Salary Range: $20.75 per hour
Career Services (CS) at Arizona State University seeks a motivated Management Intern (MI) for Data & Analytics. The MI will maintain dashboards and create reports focusing on student career outcomes and engagement data, helping our unit make data-driven decisions. The ideal candidate is analytical, detail-oriented, and eager to use modern tech tools to streamline routine workflows.
DAYS AND SCHEDULE:
Work location is primarily at the Tempe campus; however, the incumbent may be required to travel to off-campus events and other ASU campuses to perform work, driving their own vehicle. This is a 20-hour per week position and may include some nights and weekends, with flexible days and hours based on programming and communication timelines.
This Internship program is a short term-position of a 12-month experience or less. An additional one-year extension may be offered contingent upon an annual review.
What’s In It For You
Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:
- Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
- Low-cost health, dental, vision, and life insurance benefits.
- Retirement program designed to promote long-term savings and provide income upon retirement.
- Paid time for volunteer and professional development.
- 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
- Wellness program for preventative health education and screenings.
- Disability and leave program for income protection.
- Employee assistance for free and confidential behavioral health services.
- ASU Discounts to sports/events along with discounts with ASU partnerships.
Essential Duties
Serves in an intern capacity for Career Services with responsibilities that may include:
- Dashboards & Reporting: Maintain and build interactive reports using Tableau and Alteryx to track career outcomes and engagement metrics.
- Data Management: Write SQL queries to extract and analyze data, ensuring high accuracy and integrity.
- Workflow Automation: Use Python scripting and AI tools to automate routine, repetitive tasks and improve operational efficiency.
- ASU Collaboration: Partner on cross-functional projects with other ASU units and engage with the wider ASU data community.
- Turning data into clear, actionable insights through strong analytical skills.
Supervision & Mentorship
The Career Data Management Intern will report directly to a Career Services staff member and work closely with colleagues supporting data analytics, reporting, and operational efficiency initiatives. The intern will receive:
- Weekly one-on-one supervision meetings focused on project updates, workload prioritization, professional development, and ongoing feedback.
- Structured goal-setting at the beginning of each semester to align internship projects with learning objectives, departmental priorities, and the intern’s academic and career interests.
- Ongoing mentorship and coaching in data management strategies, SQL/Python programming, Tableau/Alteryx reporting, data-informed decision-making, and collaboration within a higher education setting.
- Progressive responsibility and autonomy, with opportunities to take ownership of data-facing projects, automations, or reporting components as skills and confidence develop.
- Supervision will emphasize reflective learning, inclusive engagement practices, and skill-building relevant to careers in data analytics, business intelligence, higher education, and related fields.
Professional Development & Learning Outcomes
Through this internship, the Career Data Management Intern will gain hands-on experience in:
- Data Architecture & Analytics: Designing, maintaining, and supporting data-focused career readiness dashboards and interactive reports using modern tech tools.
- Technical Pipeline Management: Writing SQL queries, extracting datasets, and managing data integrity to help the unit make data-driven decisions.
- Workflow Automation: Applying Python scripting and AI tools to streamline routine, repetitive operational workflows and improve efficiency.
- Metrics & Engagement Tracking: Tracking and analyzing student career outcomes and engagement metrics, synthesizing those insights to inform strategic outreach and service improvements.
- Project & Time Management: Managing project timelines, dataset updates, and cross-functional workflow tools to support consistent and accurate institutional reporting.
- Stakeholder Collaboration: Partnering with cross-functional campus partners and engaging with the wider ASU data community to ensure aligned data standards and coordinated outreach.
The intern will develop highly transferable skills in programming, business intelligence reporting, data interpretation, project management, and stakeholder collaboration. These competencies will prepare them for future roles in data analytics, business intelligence, higher education administration, student affairs, operational management, and related tech or data-focused professions.
Desired Qualifications
- Enrollment as a graduate student in a closely related field (e.g., data analytics, business intelligence, information technology, computer science, management, higher education, or a related quantitative discipline).
- Knowledge of data modeling, dashboarding, or business intelligence strategies.
- Proficiency in SQL and Python; hands-on experience with Tableau and Alteryx is highly desirable.
- Basic knowledge of project management and workflow automation principles.
- Experience organizing datasets, managing timelines, and establishing prior data workflows.
- Experience turning complex raw data into clear, actionable, and public-facing insights.
- Ability to establish and maintain effective working relationships with diverse stakeholders and technical teams.
- Strong analytical, written, and verbal communication skills.
Working Environment
- Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
- Frequent communication to exchange accurate information.
- Collaborative, team-oriented environment requiring professional interaction with diverse campus teams and the wider ASU data community.
Department Statement
Career Services provides comprehensive programs, services, and resources across all four Phoenix-area locations, as well as ASU Online. The staff works collaboratively with Career Services leadership and colleagues at each location and as part of the Educational Outreach and Student Services (EOSS) Vice Presidential area. EOSS supports the ASU student community through services, involvement opportunities, and a rich Sun Devil experience to help students achieve their personal, academic, and career goals. Members of the ASU community aspire to live the Sun Devil Way, creating and sustaining a community that exemplifies achievement, engagement, and responsibility. ASU offers a tuition discount for the employee, their spouse, and dependents, along with a competitive benefits package including paid vacation and holidays, health insurance, and more.
Driving Requirement
Driving is not required for this position.
Location:
Campus: Tempe
Funding
No Federal Funding
Instructions To Apply
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on.
To be considered, your application must include all of the following attachments:
- Cover letter
- Resume or CV
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important:
Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance
For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit.
Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement
A fingerprint check is not required for this position.
See all 97+ J-1 Visa Customer Service Management Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa Customer Service Management Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship in Customer Service Management
Build a training plan before applying
J-1 Trainee applications require a detailed Training/Internship Placement Plan (DS-7002) outlining your learning objectives by phase. Draft yours around customer service operations, team leadership, and complaint resolution before you approach any host employer.
Verify your category eligibility early
The Intern category requires current enrollment or graduation within 12 months. The Trainee category covers professionals with a relevant degree plus one year of experience, or five years of work history without a degree. Confirm which applies to your situation before submitting documents to a designated sponsor.
Target employers with host organization history
Use Migrate Mate to find U.S. employers in hospitality, retail operations, and contact center management who have previously hosted J-1 exchange visitors, so you're approaching companies already familiar with the DS-2019 process and training plan requirements.
Frame your role using O*NET classifications
Designated sponsors and host employers often reference O*NET occupation codes when validating that a Customer Service Management role qualifies as a specialty training field. Pull the relevant code and use its task language in your DS-7002 to strengthen your application.
Clarify the 2-year home residency rule upfront
Some J-1 participants in business and management fields are subject to a 2-year home-country residency requirement before changing to most other U.S. visa categories. Ask your designated sponsor whether your specific training program and nationality trigger this requirement before accepting an offer.
Confirm wage compliance with your host employer
Host employers must pay J-1 trainees the same wage paid to comparable U.S. workers in the same role. Run the relevant title through the OFLC Wage Search to confirm the prevailing rate for your work location and use that figure when negotiating your training agreement.
Customer Service Management J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Customer Service Management role?
Current students or recent graduates typically use the J-1 Intern category, which covers placements completed within 12 months of graduation. Working professionals with a degree in business or a related field plus at least one year of relevant experience use the J-1 Trainee category. Trainee programs can run up to 18 months and are the more common path for mid-career customer service professionals seeking management-level host placements in the United States.
Who actually sponsors my J-1 visa for a Customer Service Management placement?
Your visa sponsor is a U.S. Department of State-designated sponsor organization, such as Cultural Vistas, CIEE, or AIPT, not your host employer. The designated sponsor issues your DS-2019, reviews and co-signs your DS-7002 training plan, and monitors your program compliance throughout. The company where you work is your host organization. They provide the training environment and pay your wages, but they don't hold sponsorship authority under the Exchange Visitor Program.
How do I find U.S. employers willing to host a J-1 Customer Service Management trainee?
Search Migrate Mate to identify U.S. employers in retail, hospitality, and operations management who list J-1-compatible roles. Focus on mid-size and enterprise companies in service-intensive industries, as they're more likely to have existing relationships with designated sponsors and internal HR capacity to manage the training plan documentation and DS-2019 coordination the program requires.
Does the J-1 Trainee category cover team leadership and supervisory responsibilities?
Yes, provided those responsibilities are framed as structured learning objectives in your DS-7002. Customer Service Management trainees can include modules on staff scheduling, performance coaching, escalation handling, and operational reporting. The key distinction is that your training plan must demonstrate skill development at each phase, not just task execution. Designated sponsors will review whether the supervisory components reflect genuine learning progression rather than routine employment duties.
Can the 2-year home residency requirement affect my plans after a J-1 Customer Service Management placement?
Yes, and it's one of the most consequential details to clarify before you accept an offer. If your home country is listed on the Exchange Visitor Skills List or if your program is government-funded, you may be required to return home for two years before applying for an H-1B visa, L-1 visa, or immigrant visa. Ask your designated sponsor to assess your specific situation during the intake process, not after your DS-2019 is issued.