J-1 Visa Lead Management Jobs
Lead Management roles in the U.S. attract exchange visitors through the J-1 Trainee and Intern program categories, both requiring a designated sponsor organization to issue your DS-2019. Finding a host employer willing to structure a formal training plan is the key step toward sponsorship.
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INTRODUCTION
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
POSITION OVERVIEW
The CoOp/CEMA Team Lead is responsible for providing guidance and expertise to a team of Specialists and Administrators focused on CoOp and CEMA loans. This role handles loan-level escalations and inquiries to ensure timely resolution of exceptions and missing trailing documents. The CoOp/CEMA Team Lead monitors daily reports and investor requirements to maintain accurate documentation, ensure follow-up, and support clear communication with departments and investors. This role participates in daily production, as needed. The CoOp/CEMA Team Lead collaborates closely with CCM team members, title companies, and attorneys’ offices to ensure accurate documentation is prepared and delivered to investors.
JOB RESPONSIBILITIES:
- Monitor and direct all incoming daily mail, including email, to be processed for intake, scanning, and shipping by the CoOp/CEMA Team.
- Assist the CoOp/CEMA Team with follow-ups to settlement companies and attorneys’ offices to obtain aged, missing documents outstanding for delivery to investors, as needed or when escalated by the team.
- Pull reports from the LOS system to identify documents currently outstanding with investors.
- Oversee day-to-day management of the assigned CoOp/CEMA Team, including employee development, performance coaching, and approving timesheets and time-off requests.
- Serve as the first-level escalation point for the CoOp/CEMA Team to address general questions and conduct additional file reviews to assist with loan-level decisions on various topics.
- Assist with onboarding and training of new hires and support upskilling of existing employees across a variety of topics, as needed.
- Provide updates on the status of assigned loans to the Manager and Executive Leadership.
- Ensure the CoOp/CEMA Team meets monthly production goals.
- Ensure investor guidelines are followed to avoid incurring late delivery fees.
- Assist CoOp/CEMA Team tasks and responsibilities, as necessary.
BASIC QUALIFICATIONS
- High School Diploma or equivalent.
- Experience with title work, preferred.
- Knowledge of Ellie Mae Encompass 360 loan origination software.
- Knowledge of mortgage loan documentation, preferred.
- Excellent customer service and communication skills.
- Detail oriented with advanced organizational skills.
- Requires standing for extended periods and lifting up to 25 lbs.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success!
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship in Lead Management
Frame your training plan around measurable outcomes
Designated sponsors approve DS-2019 forms based on structured training objectives, not job descriptions. Document specific competencies you'll develop in lead management, such as pipeline analysis, CRM workflow design, or team coaching, so your training plan satisfies sponsor review.
Verify host employers have J-1 hosting history
Not every company that posts management roles has hosted a J-1 exchange visitor before. Search Migrate Mate to filter for U.S. employers with active J-1 program experience in business and management fields before you apply.
Match your application to the right J-1 category
Current students pursuing lead management internships qualify under the Intern category. Early-career professionals with a relevant degree and at least one year of experience qualify under the Trainee category. Applying under the wrong category is the most common reason designated sponsors reject DS-2019 requests.
Confirm the host employer will sign a training agreement
Before accepting an offer, ask whether the employer will complete a formal Training or Internship Placement Plan. Without a signed plan, your designated sponsor cannot issue the DS-2019, regardless of how strong the role looks on paper.
Check whether your role triggers the two-year rule
Some J-1 participants are subject to a two-year home residency requirement based on their home country or funding source. A designated sponsor will flag this on your DS-2019, but confirming it before you accept an offer lets you plan your longer-term U.S. career path accurately.
Align your degree field with the lead management function
Designated sponsors require your academic or professional background to relate directly to the training. A business, marketing, or organizational management degree maps cleanly. A degree in an unrelated field requires a stronger written justification to satisfy sponsor compliance standards.
Lead Management jobs are hiring across the US. Find yours.
Find Lead Management JobsLead Management J-1 Visa: Frequently Asked Questions
Which J-1 program category covers lead management roles?
Lead management roles typically fall under the Trainee category for professionals who have a relevant degree plus at least one year of work experience, or the Intern category for current students or recent graduates within 12 months of graduation. The Trainee category is more common for mid-level management training placements because it allows for a longer program duration of up to 18 months.
Who actually sponsors the J-1 visa for a lead management position?
The visa sponsor is a U.S. Department of State-designated organization such as Cultural Vistas, CIEE, or AIPT. These organizations issue the DS-2019 form, monitor your program, and sign your training plan. Your hiring company is the host employer, not the visa sponsor. Confusing the two roles can stall your application if you approach the wrong party for visa paperwork.
How can I find U.S. employers that host J-1 exchange visitors in management roles?
Use Migrate Mate to search for U.S. employers with demonstrated J-1 program experience in business and management fields. Standard job boards don't filter by hosting history, so you can spend weeks targeting companies that have never structured a J-1 training placement. Focusing on employers already familiar with the DS-2019 and training plan requirements shortens the path to an offer significantly.
What does the training plan requirement mean for lead management applicants?
Your designated sponsor requires a detailed Training or Internship Placement Plan before issuing a DS-2019. For lead management, this means outlining specific skills you'll develop, such as sales pipeline oversight, team performance coaching, or CRM platform training, broken into phases with measurable goals. Generic plans describing general office duties are routinely rejected. The host employer must sign this document, so confirming their willingness early in the hiring process is essential.
Does the J-1 visa have a cap or lottery that could affect my lead management job search timing?
No. The J-1 visa has no annual cap and no lottery, unlike the H-1B. You can begin the application process at any point in the year, which makes program start timing flexible. The main timeline constraint is processing at your designated sponsor organization, which typically takes two to four weeks after the host employer confirms your training plan and the sponsor accepts your application.
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