J-1 Visa Technical Director Jobs
Technical Director roles in the United States are accessible to international professionals through the J-1 visa, most commonly under the Trainee or Specialist program category. A designated sponsor organization issues your DS-2019 and provides sponsorship, while your U.S. employer serves as the host site. No lottery, no annual cap.
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Get Access To All JobsJob Summary:
As an EAM Technical Support Intern, you will play a key role in supporting both internal and external customers while learning the foundations of software troubleshooting, cloud technologies, and customer service excellence. This hands-on role offers a front-row seat to how enterprise software operates in real-world environments, making it a strong starting point for a future career in technology.
Job Description:
Company Overview
AssetWorks is redefining what modern technical support looks like in the Enterprise Asset Management (EAM) space. Through our intelligent swarming methodology, we’ve moved beyond traditional tiered support models to create a collaborative, knowledge driven environment where problems are solved collectively and learning happens continuously.
As an intern, you’ll join a team that values curiosity, teamwork, and innovation—an ideal place to grow your technical skills and gain real-world experience in the software industry.
Key Responsibilities
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Act as the first point of contact for customer support, handling phone calls, emails, and tickets with professionalism and empathy.
-
Learn and apply troubleshooting techniques for software, database, and system-related issues under the guidance of experienced support engineers.
-
Document, track, and follow up on customer inquiries to ensure timely and accurate resolution.
-
Participate in structured training sessions to build familiarity with our technology stack, including MS Azure, MS SQL Server, Oracle databases, and related tools.
-
Collaborate with team members to improve customer satisfaction and contribute to continuous improvement initiatives.
-
Use communication and support platforms such as Microsoft Teams, WebEx, Zendesk, email, and phone systems to engage with customers and colleagues.
-
Contribute to internal knowledge-sharing efforts by documenting solutions and insights from resolved cases.
-
Attend regular team meetings, workshops, and learning sessions to strengthen both technical and professional skills.
Requirements
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Currently enrolled in or recently graduated from a degree program in Computer Science, Information Technology, or a related field.
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Strong interest in technology, software systems, and customer support.
-
Basic understanding of IT concepts, with a willingness to learn technologies such as MS Azure, MS SQL Server, and Oracle.
-
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently.
-
Quick learner with strong analytical and problem-solving abilities.
-
Detail oriented, organized, and committed to delivering high quality support.
-
Collaborative mindset and ability to work effectively in a team-oriented environment.
-
Eastern Timezone
Opportunity
This internship provides a meaningful introduction to the tech industry, offering hands-on experience in software troubleshooting, customer communication, and enterprise support operations. You’ll work alongside seasoned professionals, gain exposure to modern cloud and database technologies, and develop the foundational skills needed for a successful career in technical support, software engineering, or IT operations.
Worker Type:
Student (Fixed Term) (Trainee)
Number of Openings Available:
1
Job Summary:
As an EAM Technical Support Intern, you will play a key role in supporting both internal and external customers while learning the foundations of software troubleshooting, cloud technologies, and customer service excellence. This hands-on role offers a front-row seat to how enterprise software operates in real-world environments, making it a strong starting point for a future career in technology.
Job Description:
Company Overview
AssetWorks is redefining what modern technical support looks like in the Enterprise Asset Management (EAM) space. Through our intelligent swarming methodology, we’ve moved beyond traditional tiered support models to create a collaborative, knowledge driven environment where problems are solved collectively and learning happens continuously.
As an intern, you’ll join a team that values curiosity, teamwork, and innovation—an ideal place to grow your technical skills and gain real-world experience in the software industry.
Key Responsibilities
-
Act as the first point of contact for customer support, handling phone calls, emails, and tickets with professionalism and empathy.
-
Learn and apply troubleshooting techniques for software, database, and system-related issues under the guidance of experienced support engineers.
-
Document, track, and follow up on customer inquiries to ensure timely and accurate resolution.
-
Participate in structured training sessions to build familiarity with our technology stack, including MS Azure, MS SQL Server, Oracle databases, and related tools.
-
Collaborate with team members to improve customer satisfaction and contribute to continuous improvement initiatives.
-
Use communication and support platforms such as Microsoft Teams, WebEx, Zendesk, email, and phone systems to engage with customers and colleagues.
-
Contribute to internal knowledge-sharing efforts by documenting solutions and insights from resolved cases.
-
Attend regular team meetings, workshops, and learning sessions to strengthen both technical and professional skills.
Requirements
-
Currently enrolled in or recently graduated from a degree program in Computer Science, Information Technology, or a related field.
-
Strong interest in technology, software systems, and customer support.
-
Basic understanding of IT concepts, with a willingness to learn technologies such as MS Azure, MS SQL Server, and Oracle.
-
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently.
-
Quick learner with strong analytical and problem-solving abilities.
-
Detail oriented, organized, and committed to delivering high quality support.
-
Collaborative mindset and ability to work effectively in a team-oriented environment.
-
Eastern Timezone
Opportunity
This internship provides a meaningful introduction to the tech industry, offering hands-on experience in software troubleshooting, customer communication, and enterprise support operations. You’ll work alongside seasoned professionals, gain exposure to modern cloud and database technologies, and develop the foundational skills needed for a successful career in technical support, software engineering, or IT operations.
Worker Type:
Student (Fixed Term) (Trainee)
Number of Openings Available:
1
See all J-1 Visa Technical Director Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa Technical Director Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship in Technical Director
Align your portfolio to specialty occupation standards
Technical Director roles must demonstrate a direct link between your degree field and your creative or production responsibilities. Document project scope, team size, and technical systems you've led so your training plan reflects genuine specialty-level work.
Confirm your J-1 category before applying
If you're within five years of graduation and lack prior U.S. work experience, the Trainee category applies. Professionals with established careers and no recent degree typically qualify as Specialists. Applying under the wrong category causes DS-2019 delays.
Search for J-1-eligible Technical Director roles on Migrate Mate
Use Migrate Mate to filter for U.S. employers actively hosting international professionals in production, creative, or technology leadership roles, so you target organizations already familiar with J-1 visa host requirements and training plan obligations.
Request a signed training plan before accepting an offer
Your designated sponsor requires a completed DS-7002 Training or Internship Placement Plan before issuing the DS-2019. Confirm your host employer will complete this document, and negotiate its terms during the offer stage rather than after signing.
Check the two-year home residency requirement early
Technical Directors from countries listed on the Exchange Visitor Skills List, or whose J-1 is government-funded, may face a two-year home residency requirement. This affects future H-1B visa or green card eligibility, so verify your status before committing to a host employer.
Verify the host employer meets DOL wage obligations
Your designated sponsor will check that your offered compensation meets program minimums. Cross-reference the role against the OFLC Wage Search for your specific SOC code and metropolitan area before the training plan is submitted to avoid last-minute renegotiation.
Technical Director J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Technical Director role?
Most Technical Directors qualify under the Trainee or Specialist category. Trainee applies if you're within five years of graduation or early in your professional career. Specialist applies to established professionals with recognized expertise in production, creative direction, or technology systems. A State Department-designated sponsor evaluates your background and assigns the appropriate category before issuing your DS-2019.
Who sponsors a J-1 visa for a Technical Director, the employer or a separate organization?
A U.S. Department of State-designated sponsor organization, such as Cultural Vistas or CIEE, issues your DS-2019 and serves as your visa sponsor. Your U.S. employer is the host site, not the visa sponsor. The host provides your training environment and signs the DS-7002 training plan, but the designated sponsor holds legal responsibility for your exchange visitor status.
How do I find U.S. employers willing to host a J-1 Technical Director?
Search on Migrate Mate to identify U.S. employers in media, entertainment, technology, and live events that have hosted international professionals in senior production or creative roles. Targeting organizations already experienced with J-1 host obligations speeds up the training plan process and reduces the risk of an employer withdrawing after an offer because of unfamiliarity with the program.
Does the two-year home residency requirement apply to Technical Directors on J-1 visas?
It depends on your country of origin and funding source. Technical Directors from nations on the Exchange Visitor Skills List, or whose J-1 is funded by a home or U.S. government agency, are subject to the two-year foreign residency requirement before changing to H-1B or permanent resident status. Check your DS-2019 and consult your designated sponsor to confirm whether this requirement applies to your specific situation.
What does the DS-7002 training plan cover for a Technical Director position?
The DS-7002 outlines your specific learning objectives, the skills or techniques you'll develop, and the phase-by-phase schedule of your training. For a Technical Director, this typically includes production system management, cross-department coordination, and technical workflow oversight. Your designated sponsor reviews and approves the plan before issuing the DS-2019, so it must reflect genuine skill development rather than routine employment duties.