J-1 Visa IT Support Technician Jobs
IT Support Technician roles in the U.S. are accessible to international candidates through J-1 visa sponsorship under the Intern or Trainee program category, depending on whether you're currently enrolled in school or within five years of graduation. A designated sponsor organization issues your DS-2019 after your host employer agrees to structured training.
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Recruitment/Posting Title Research Associate - IT Infrastructure Lead
Department Quantitative Biomedicine Inst
Salary Details A minimum of $120,000
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits
- Life insurance coverage
- Employee discounts programs
For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Posting Summary
We are seeking a highly technical and experienced individual for the position of IT Infrastructure Lead manager to lead our team of systems administrators and DevOps engineers while actively supporting the design, implementation, and operation of our infrastructure and services. A successful candidate in this role will be responsible for developing and implementing an IT strategy that aligns with our organization’s mission, overseeing the day-to-day aspects of IT operations, and ensuring the security and stability of our critical systems. They will also collaborate with a team of scientific application developers, software developers, and trainers to support the development and continued operation of key web services for a global scientific community. The candidate will work at the RCSB Protein Data Bank, Institute for Quantitative Biomedicine at Rutgers, The State University of New Jersey, located in Piscataway, NJ.
Responsibilities:
- Lead the DevOps team and manage daily operations of our IT infrastructure and services following institutional standards, including but not limited to our infrastructure, DevOps Continuous Integration/Continuous Deployment (CI/CD) pipelines, networks, security, applications, and hardware.
- Provide support with debugging and troubleshooting complex production issues across application, infrastructure, and data layers; lead incident response, root cause analysis, and long-term remediation efforts.
- Develop and implement a long-term multi-year IT infrastructure strategy, including identifying, anticipating, and prioritizing infrastructure needs for the organization.
- Manage budgeting and vendor relationships with hardware and service providers.
- Develop and maintain code for automation and infrastructure, including provisioning, deployment, monitoring, and operational workflows (infrastructure as code).
- Establish project plans and track progress of work to monitor risks and deliverables.
- Serve as one of the technical subject matter experts within the organization, providing guidance and answering technical questions to internal and external stakeholders and partners.
- Collaborate closely with software and scientific application developers to ensure systems are observable, operable, and performant in production, and contribute to application code when needed to diagnose or resolve issues.
The candidate should be comfortable working in a fast-changing environment, be able to think creatively, demonstrate a deep understanding of a modern IT infrastructure, and maintain a willingness to learn new skills and technologies.
Position Status Full Time
Posting Number 26FA0497
Posting Open Date 05/19/2026
Qualifications
Minimum Education and Experience
A degree in Information Technology, Computer Science, or a related discipline and a minimum of 5 years equivalent work experience in Information Technology or related field.
Any educational background or experience in bioinformatics or biochemistry will be considered a plus.
Required Knowledge, Skills, and Abilities
- Minimum of 5 years experience in IT
- Strong analytical and problem-solving skills, with the ability to address and resolve unprecedented technical issues.
- Strong understanding of IT infrastructures across the entire stack, including hardware and network components, security, and cloud technologies required.
- In-depth experience with Kubernetes and Docker. Strong experience working with at least one of NodeJS, Java, or Python. Experience with more than one will be considered a plus.
- Excellent leadership, communication, and interpersonal skills, with the ability to interact and work with stakeholders across various levels and technical backgrounds.
- Experience developing and maintaining modern DevOps Continuous Integration/Continuous Deployment (CI/CD) pipelines required. Any previous experience working with GitHub Actions will be considered a plus.
- Experience administering a Linux operating system server environment required.
- Experience working in data centers maintaining service uptime, including hardware installation and equipment moves, hardware networking, power consumption management, and interaction with data center personnel.
- Experience with email services setup and administration, platform migration and general management of multi-email systems.
Preferred Qualifications
- Hands-on experience working with MongoDB and Elasticsearch clusters
- Experience with tooling and automation for commercial cloud environments (AWS, GCP)
Physical Demands and Work Environment
Individual will work onsite at RCSB PDB located at Rutgers University – New Brunswick.
Standing, sitting, walking, talking or hearing.
Visual acuity to perform activities such as: viewing a computer terminal, reading, analyzing written information/data, etc.
Ability to perform physical labor without restrictions, including lifting equipment up to fifty (50) pounds.
Office environment.
Moderate Noise.
Overview
About the RCSB PDB:
RCSB PDB (RCSB Protein Data Bank) is a world-renowned, scientific organization focused on serving the technical, educational and programmatic needs of over 1 million users in scientific, research, and academic communities worldwide. The RCSB PDB scientific application development team creates state-of-the-art web applications, data exploration tools and 3D molecular visualizations.
The team consists of a group of highly-skilled bio-curators, scientists, software developers, designers, and educators, working in a lively and fast-paced environment located at Rutgers, UCSD, and UCSF.
The successful candidate will be able to take full advantage of the benefits of working at an academic institution, including New Jersey state benefits and a faculty-level salary.
Statement
This position is expected to be hands-on, directly addressing organizational needs as they evolve and being the lead on fixing problems that arise in day to day operations. This is in addition to managing our IT infrastructure team. The combination of direct contributions and managerial skills will be the key to success.
Location Details
Institute for Quantitative Biomedicine
174 Frelinghuysen Rd
Piscataway, NJ 08854
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- List of Professional References (contact Info)
- Resume/CV
Optional Documents
- Cover Letter/Letter of Application
- Curriculum Vitae
- Other Documents (4)
Position Details
Recruitment/Posting Title Research Associate - IT Infrastructure Lead
Department Quantitative Biomedicine Inst
Salary Details A minimum of $120,000
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits
- Life insurance coverage
- Employee discounts programs
For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Posting Summary
We are seeking a highly technical and experienced individual for the position of IT Infrastructure Lead manager to lead our team of systems administrators and DevOps engineers while actively supporting the design, implementation, and operation of our infrastructure and services. A successful candidate in this role will be responsible for developing and implementing an IT strategy that aligns with our organization’s mission, overseeing the day-to-day aspects of IT operations, and ensuring the security and stability of our critical systems. They will also collaborate with a team of scientific application developers, software developers, and trainers to support the development and continued operation of key web services for a global scientific community. The candidate will work at the RCSB Protein Data Bank, Institute for Quantitative Biomedicine at Rutgers, The State University of New Jersey, located in Piscataway, NJ.
Responsibilities:
- Lead the DevOps team and manage daily operations of our IT infrastructure and services following institutional standards, including but not limited to our infrastructure, DevOps Continuous Integration/Continuous Deployment (CI/CD) pipelines, networks, security, applications, and hardware.
- Provide support with debugging and troubleshooting complex production issues across application, infrastructure, and data layers; lead incident response, root cause analysis, and long-term remediation efforts.
- Develop and implement a long-term multi-year IT infrastructure strategy, including identifying, anticipating, and prioritizing infrastructure needs for the organization.
- Manage budgeting and vendor relationships with hardware and service providers.
- Develop and maintain code for automation and infrastructure, including provisioning, deployment, monitoring, and operational workflows (infrastructure as code).
- Establish project plans and track progress of work to monitor risks and deliverables.
- Serve as one of the technical subject matter experts within the organization, providing guidance and answering technical questions to internal and external stakeholders and partners.
- Collaborate closely with software and scientific application developers to ensure systems are observable, operable, and performant in production, and contribute to application code when needed to diagnose or resolve issues.
The candidate should be comfortable working in a fast-changing environment, be able to think creatively, demonstrate a deep understanding of a modern IT infrastructure, and maintain a willingness to learn new skills and technologies.
Position Status Full Time
Posting Number 26FA0497
Posting Open Date 05/19/2026
Qualifications
Minimum Education and Experience
A degree in Information Technology, Computer Science, or a related discipline and a minimum of 5 years equivalent work experience in Information Technology or related field.
Any educational background or experience in bioinformatics or biochemistry will be considered a plus.
Required Knowledge, Skills, and Abilities
- Minimum of 5 years experience in IT
- Strong analytical and problem-solving skills, with the ability to address and resolve unprecedented technical issues.
- Strong understanding of IT infrastructures across the entire stack, including hardware and network components, security, and cloud technologies required.
- In-depth experience with Kubernetes and Docker. Strong experience working with at least one of NodeJS, Java, or Python. Experience with more than one will be considered a plus.
- Excellent leadership, communication, and interpersonal skills, with the ability to interact and work with stakeholders across various levels and technical backgrounds.
- Experience developing and maintaining modern DevOps Continuous Integration/Continuous Deployment (CI/CD) pipelines required. Any previous experience working with GitHub Actions will be considered a plus.
- Experience administering a Linux operating system server environment required.
- Experience working in data centers maintaining service uptime, including hardware installation and equipment moves, hardware networking, power consumption management, and interaction with data center personnel.
- Experience with email services setup and administration, platform migration and general management of multi-email systems.
Preferred Qualifications
- Hands-on experience working with MongoDB and Elasticsearch clusters
- Experience with tooling and automation for commercial cloud environments (AWS, GCP)
Physical Demands and Work Environment
Individual will work onsite at RCSB PDB located at Rutgers University – New Brunswick.
Standing, sitting, walking, talking or hearing.
Visual acuity to perform activities such as: viewing a computer terminal, reading, analyzing written information/data, etc.
Ability to perform physical labor without restrictions, including lifting equipment up to fifty (50) pounds.
Office environment.
Moderate Noise.
Overview
About the RCSB PDB:
RCSB PDB (RCSB Protein Data Bank) is a world-renowned, scientific organization focused on serving the technical, educational and programmatic needs of over 1 million users in scientific, research, and academic communities worldwide. The RCSB PDB scientific application development team creates state-of-the-art web applications, data exploration tools and 3D molecular visualizations.
The team consists of a group of highly-skilled bio-curators, scientists, software developers, designers, and educators, working in a lively and fast-paced environment located at Rutgers, UCSD, and UCSF.
The successful candidate will be able to take full advantage of the benefits of working at an academic institution, including New Jersey state benefits and a faculty-level salary.
Statement
This position is expected to be hands-on, directly addressing organizational needs as they evolve and being the lead on fixing problems that arise in day to day operations. This is in addition to managing our IT infrastructure team. The combination of direct contributions and managerial skills will be the key to success.
Location Details
Institute for Quantitative Biomedicine
174 Frelinghuysen Rd
Piscataway, NJ 08854
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- List of Professional References (contact Info)
- Resume/CV
Optional Documents
- Cover Letter/Letter of Application
- Curriculum Vitae
- Other Documents (4)
See all J-1 Visa IT Support Technician Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa IT Support Technician Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship as an IT Support Technician
Align your degree field to the role
Your DS-2019 application requires a direct connection between your academic background and the IT Support Technician position. A degree in computer science, information systems, or a related technical field strengthens that link and reduces the chance your training plan gets rejected.
Distinguish Intern from Trainee eligibility early
Intern status applies if you're currently enrolled in a degree program outside the U.S. Trainee status fits if you graduated within the past five years. Applying under the wrong category delays your DS-2019 and may require restarting the process entirely.
Search for J-1-ready employers on Migrate Mate
Not every IT department is familiar with hosting J-1 visa exchange visitors. Use Migrate Mate to find U.S. employers whose roles are structured for international candidates, so you're targeting hosts already open to the program before you apply.
Ask employers about their training plan process
Before accepting an offer, confirm your host employer will complete a structured training plan outlining your duties, objectives, and supervision. Sponsors like CIEE or Cultural Vistas require this document before issuing a DS-2019, and incomplete submissions cause significant delays.
Check whether the role triggers the two-year rule
IT Support Technician positions funded by a government entity or tied to skills on the State Department's Exchange Visitor Skills List may trigger a two-year home residency requirement after your J-1 ends. Verify this with your designated sponsor before signing an offer.
Confirm your SEVIS record transfers if you change sponsors
If you switch from one designated sponsor to another mid-program, your Student and Exchange Visitor Information System (SEVIS) record must transfer correctly or your status lapses. Coordinate directly with both organizations in writing before your current DS-2019 expires.
IT Support Technician J-1 Visa: Frequently Asked Questions
Which J-1 program category fits an IT Support Technician role?
Most IT Support Technician candidates qualify under the Intern or Trainee category. Intern applies if you're currently enrolled in a post-secondary program outside the U.S. Trainee applies if you graduated within the last five years and have relevant work experience. The distinction matters because each category has different maximum program lengths and training plan requirements set by the State Department.
Who actually sponsors my J-1 visa for an IT Support Technician job?
Your visa sponsor is a U.S. Department of State-designated organization, not your employer. Designated sponsors such as CIEE, Cultural Vistas, or AIPT issue your DS-2019 form, monitor your compliance, and sign off on your training plan. Your host employer provides the position and supervises your work, but they are not the legal sponsor and cannot issue a DS-2019 independently.
How do I find U.S. employers that will host a J-1 IT Support Technician?
Most general job boards don't filter by J-1 host eligibility, which wastes time when employers aren't familiar with the program. Migrate Mate lets you search for U.S. roles and employers specifically aligned with international candidates, so you can focus outreach on organizations already open to hosting J-1 exchange visitors in technical support positions.
Can an IT Support Technician role trigger the two-year home residency requirement?
Yes, it's possible. The two-year home residency requirement applies if your J-1 is funded by your home country or the U.S. government, or if your skills appear on the State Department's Exchange Visitor Skills List. IT and computing fields are included on that list for several countries. Your designated sponsor can confirm whether the requirement applies to your specific situation before you commit to an offer.
What does the training plan need to cover for an IT Support Technician J-1 position?
The training plan, typically a Form DS-7002 submitted through your designated sponsor, must detail the specific technical skills you'll develop, the phases of your training, your supervision structure, and how the experience connects to your field of study or prior work. For IT Support Technician roles, this usually means documenting exposure to help desk systems, troubleshooting protocols, network tools, and any vendor-specific platforms the host employer uses.