J-1 Visa IT Support Technician Jobs
IT Support Technician roles in the U.S. are accessible to international candidates through J-1 visa sponsorship under the Intern or Trainee program category, depending on whether you're currently enrolled in school or within five years of graduation. A designated sponsor organization issues your DS-2019 after your host employer agrees to structured training.
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Get Access To All JobsLocation: Ann Arbor, Michigan. Must commit to working onsite at our Ann Arbor office.
Internship Overview:
Join the IT Provisioning team and jumpstart your career by supporting the full lifecycle of IT equipment, including laptops, desktops, and mobile devices. This is a hands-on role where you will be provisioning and imaging devices, managing asset tracking, and ensuring our team members are set up for success.
Why Join the IT Provisioning Team?
- Impact: You will directly support Cambium's mission and vision by learning about all of IT and serving both internal and external customers.
- Innovation: Contribute to key initiatives focused on AI and collaboration.
- Teamwork & Growth: Work closely with team members and gain the ability to learn valuable skills in hardware troubleshooting, laptop builds, and asset management.
Internship Responsibilities:
- Receive, unbox, and inspect new IT equipment (laptops, desktops, mobile devices)
- Configure and image devices according to established guidelines
- Install and configure necessary software applications
- Prepare and ship equipment to new hires or other departments
- Update asset tracking systems with accurate and up-to-date information
- Maintain a clean and organized work environment
- Document all procedures and activities accurately
- Comply with all company policies and procedures
Key Skills for Success:
We are looking for candidates with strong communication and interpersonal skills, who can work effectively both independently and as part of a team. A strong understanding of computer hardware/software, proficiency in the Microsoft Office Suite, and excellent attention to detail are essential.
Internship Requirements:
- High school diploma or equivalent
- Minimum 2 years of experience in a related IT support role (or equivalent technical experience) or the completion of 2 years of IT-related college coursework
- Strong understanding of computer hardware and software, operating systems (Windows, macOS) experience preferred
- Ability to lift and carry equipment up to 25 lbs
To learn more about our organization and the exciting work we do, visit www.cambiumlearning.com
Remote First Work Environment
Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.
If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.
The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.
As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).
We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.
Location: Ann Arbor, Michigan. Must commit to working onsite at our Ann Arbor office.
Internship Overview:
Join the IT Provisioning team and jumpstart your career by supporting the full lifecycle of IT equipment, including laptops, desktops, and mobile devices. This is a hands-on role where you will be provisioning and imaging devices, managing asset tracking, and ensuring our team members are set up for success.
Why Join the IT Provisioning Team?
- Impact: You will directly support Cambium's mission and vision by learning about all of IT and serving both internal and external customers.
- Innovation: Contribute to key initiatives focused on AI and collaboration.
- Teamwork & Growth: Work closely with team members and gain the ability to learn valuable skills in hardware troubleshooting, laptop builds, and asset management.
Internship Responsibilities:
- Receive, unbox, and inspect new IT equipment (laptops, desktops, mobile devices)
- Configure and image devices according to established guidelines
- Install and configure necessary software applications
- Prepare and ship equipment to new hires or other departments
- Update asset tracking systems with accurate and up-to-date information
- Maintain a clean and organized work environment
- Document all procedures and activities accurately
- Comply with all company policies and procedures
Key Skills for Success:
We are looking for candidates with strong communication and interpersonal skills, who can work effectively both independently and as part of a team. A strong understanding of computer hardware/software, proficiency in the Microsoft Office Suite, and excellent attention to detail are essential.
Internship Requirements:
- High school diploma or equivalent
- Minimum 2 years of experience in a related IT support role (or equivalent technical experience) or the completion of 2 years of IT-related college coursework
- Strong understanding of computer hardware and software, operating systems (Windows, macOS) experience preferred
- Ability to lift and carry equipment up to 25 lbs
To learn more about our organization and the exciting work we do, visit www.cambiumlearning.com
Remote First Work Environment
Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.
If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.
The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.
As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).
We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.
See all 62+ IT Support Technician jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support Technician roles.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship as an IT Support Technician
Align your degree field to the role
Your DS-2019 application requires a direct connection between your academic background and the IT Support Technician position. A degree in computer science, information systems, or a related technical field strengthens that link and reduces the chance your training plan gets rejected.
Distinguish Intern from Trainee eligibility early
Intern status applies if you're currently enrolled in a degree program outside the U.S. Trainee status fits if you graduated within the past five years. Applying under the wrong category delays your DS-2019 and may require restarting the process entirely.
Search for J-1-ready employers on Migrate Mate
Not every IT department is familiar with hosting J-1 exchange visitors. Use Migrate Mate to find U.S. employers whose roles are structured for international candidates, so you're targeting hosts already open to the program before you apply.
Ask employers about their training plan process
Before accepting an offer, confirm your host employer will complete a structured training plan outlining your duties, objectives, and supervision. Sponsors like CIEE or Cultural Vistas require this document before issuing a DS-2019, and incomplete submissions cause significant delays.
Check whether the role triggers the two-year rule
IT Support Technician positions funded by a government entity or tied to skills on the State Department's Exchange Visitor Skills List may trigger a two-year home residency requirement after your J-1 ends. Verify this with your designated sponsor before signing an offer.
Confirm your SEVIS record transfers if you change sponsors
If you switch from one designated sponsor to another mid-program, your Student and Exchange Visitor Information System (SEVIS) record must transfer correctly or your status lapses. Coordinate directly with both organizations in writing before your current DS-2019 expires.
IT Support Technician jobs are hiring across the US. Find yours.
Find IT Support Technician JobsIT Support Technician J-1 Visa: Frequently Asked Questions
Which J-1 program category fits an IT Support Technician role?
Most IT Support Technician candidates qualify under the Intern or Trainee category. Intern applies if you're currently enrolled in a post-secondary program outside the U.S. Trainee applies if you graduated within the last five years and have relevant work experience. The distinction matters because each category has different maximum program lengths and training plan requirements set by the State Department.
Who actually sponsors my J-1 visa for an IT Support Technician job?
Your visa sponsor is a U.S. Department of State-designated organization, not your employer. Designated sponsors such as CIEE, Cultural Vistas, or AIPT issue your DS-2019 form, monitor your compliance, and sign off on your training plan. Your host employer provides the position and supervises your work, but they are not the legal sponsor and cannot issue a DS-2019 independently.
How do I find U.S. employers that will host a J-1 IT Support Technician?
Most general job boards don't filter by J-1 host eligibility, which wastes time when employers aren't familiar with the program. Migrate Mate lets you search for U.S. roles and employers specifically aligned with international candidates, so you can focus outreach on organizations already open to hosting J-1 exchange visitors in technical support positions.
Can an IT Support Technician role trigger the two-year home residency requirement?
Yes, it's possible. The two-year home residency requirement applies if your J-1 is funded by your home country or the U.S. government, or if your skills appear on the State Department's Exchange Visitor Skills List. IT and computing fields are included on that list for several countries. Your designated sponsor can confirm whether the requirement applies to your specific situation before you commit to an offer.
What does the training plan need to cover for an IT Support Technician J-1 position?
The training plan, typically a Form DS-7002 submitted through your designated sponsor, must detail the specific technical skills you'll develop, the phases of your training, your supervision structure, and how the experience connects to your field of study or prior work. For IT Support Technician roles, this usually means documenting exposure to help desk systems, troubleshooting protocols, network tools, and any vendor-specific platforms the host employer uses.
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