Knowledge Specialist Jobs
Knowledge Specialist jobs are open from entry-level to senior across healthcare, technology, financial services, and professional services, with common specializations in knowledge management, learning and development, and content operations. Scan the live roles below and apply to whichever ones fit.
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About TP
Benefits of working with TP include
Career Growth and Culture
Equal Opportunity Employer
Responsibilities:
- Demonstrate a solid understanding of company policy, culture and values in order to make recommendations about the resolution of employment related issues; while supporting vital positive interactions between managers and employees.
- Resolve all cases as assigned within appropriate SLA’s while providing the best possible experience to the employee.
- Conduct basic investigations and assist in those more complex regarding matters such as allegations of harassment, discrimination, accommodation, and retaliation.
- Promote knowledge and understanding of Company policy and relevant employment laws through coaching, and training as required to the Operations Team, or as needed among other departments within the organization.
- Create and maintain excellent documentation regarding all cases and investigations you support and where applicable assist in creation of disciplinary actions, or other documentation related to employee performance concerns.
- Assist with other Employee Relations project work and consultations related to the employee experience as needed.
- Bachelor’s degree in Business or HR Related preferred.
- 2+ years of experience working in Human Resources with an emphasis on Employee Relations preferred with exposure and work in employee investigations.
- Experience leading multiple, concurrent, employee relations activities with a focus on providing clear guidance and timely and consistent execution.
- Effective in detailing and documenting case notes, investigation summaries, and correspondence with employees and partners.
- Ability to work both autonomously and as a team, while developing strong professional relationships with peers, managers, executives, and cross-functional teams across diverse organizations.
- Excellent communication skills – both verbal and written.
- Solid understanding and capability to communicate about Federal, state and local regulations; ADA, FMLA and Leave of Absence procedures.
- Ability to do business with an absolute commitment to the TP USA Values.
Required Skills
BEST Skills
Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
Be Part of Our TP Family
About TP
Benefits of working with TP include
Career Growth and Culture
Equal Opportunity Employer
Responsibilities:
- Demonstrate a solid understanding of company policy, culture and values in order to make recommendations about the resolution of employment related issues; while supporting vital positive interactions between managers and employees.
- Resolve all cases as assigned within appropriate SLA’s while providing the best possible experience to the employee.
- Conduct basic investigations and assist in those more complex regarding matters such as allegations of harassment, discrimination, accommodation, and retaliation.
- Promote knowledge and understanding of Company policy and relevant employment laws through coaching, and training as required to the Operations Team, or as needed among other departments within the organization.
- Create and maintain excellent documentation regarding all cases and investigations you support and where applicable assist in creation of disciplinary actions, or other documentation related to employee performance concerns.
- Assist with other Employee Relations project work and consultations related to the employee experience as needed.
- Bachelor’s degree in Business or HR Related preferred.
- 2+ years of experience working in Human Resources with an emphasis on Employee Relations preferred with exposure and work in employee investigations.
- Experience leading multiple, concurrent, employee relations activities with a focus on providing clear guidance and timely and consistent execution.
- Effective in detailing and documenting case notes, investigation summaries, and correspondence with employees and partners.
- Ability to work both autonomously and as a team, while developing strong professional relationships with peers, managers, executives, and cross-functional teams across diverse organizations.
- Excellent communication skills – both verbal and written.
- Solid understanding and capability to communicate about Federal, state and local regulations; ADA, FMLA and Leave of Absence procedures.
- Ability to do business with an absolute commitment to the TP USA Values.
Required Skills
BEST Skills
Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
Be Part of Our TP Family
Knowledge Specialist Jobs by Experience Level
See All 26 Knowledge Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Knowledge Specialist JobsKnowledge Specialist Job Market
Who's Hiring
Top Industries Hiring
- Accounting & Auditing
What Employers Look For
The qualifications that appear most often in knowledge specialist jobs.
- Bachelor's degree in information science, library science, communications, or a related field
- Experience building or maintaining a knowledge base, wiki, or content management system
- Strong written communication skills for creating clear, structured documentation
- Familiarity with taxonomy design, metadata standards, or information architecture principles
- Ability to collaborate with subject-matter experts to capture and codify institutional knowledge
- Experience measuring content effectiveness through search analytics, usage data, or ticket deflection metrics
Tips for Your Knowledge Specialist Job Search
Tailor your resume to taxonomy work
Knowledge specialist job descriptions often call out taxonomy design, ontology maintenance, or controlled vocabulary experience. Pull those exact phrases from each posting and mirror them in your resume's skills and experience sections so your application clears automated screening.
Highlight the systems you've administered
Employers filter hard on familiarity with specific knowledge bases, wikis, and content management platforms. Name every tool you've worked in, including version or tier if relevant, rather than listing them under a generic 'technical skills' header.
Apply early to roles that fit
Migrate Mate lists knowledge specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show measurable impact on findability
Hiring managers want proof your knowledge work reduced search time, cut support tickets, or shortened onboarding. Quantify outcomes wherever you can, even rough figures like reduced escalations or faster documentation retrieval, to make your contributions concrete and comparable.
Prepare a portfolio of knowledge artifacts
Bring examples of knowledge maps, process guides, FAQ structures, or taxonomy schemas you've built or improved. Even sanitized screenshots or anonymized outlines demonstrate your methodology and writing clarity far more effectively than a resume bullet alone.
Ask about governance and change-management scope
In interviews, ask how the organization handles knowledge-base ownership, content decay, and cross-team contribution. Your answer to follow-up questions will signal whether you understand the operational side of knowledge work, not just the content production side.
Knowledge Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most knowledge specialists?
The most active employers for knowledge specialists right now are Packsize, LiKEN Knowledge, and Design Interactive, and the most openings are in Arizona, Kentucky, and Florida, based on current listings on Migrate Mate as of November 2026. Healthcare systems, large technology firms, and financial services companies tend to post the highest volumes year-round.
How many knowledge specialist jobs are remote?
About 86% of knowledge specialist openings are fully remote or hybrid as of November 2026, reflecting the documentation-heavy, asynchronous nature of most knowledge work. Sub-specializations in content operations, learning and development, and internal communications tend to have the highest share of remote-eligible postings.
How do you become a knowledge specialist?
Start with a degree in information science, library science, communications, or a related discipline, then build hands-on experience managing documentation, wikis, or knowledge bases in any organizational context. Develop fluency in taxonomy design and content governance, earn a knowledge management certification such as the KMI credential if your target industry values it, and build a portfolio of knowledge artifacts you've created or restructured before applying.
Can you get hired as a knowledge specialist with little experience?
Yes, entry-level knowledge specialist roles exist, particularly in support operations, IT help desks, and corporate training teams where employers value strong writing and organizational skills over years of experience. Building a sample knowledge base for a personal or volunteer project, contributing to open documentation efforts, and demonstrating familiarity with at least one content management platform will strengthen an early-career application considerably.
What does the knowledge specialist interview process look like?
Most knowledge specialist interviews include a screening call with a recruiter, followed by a panel or hiring-manager interview focused on your approach to information architecture and cross-functional collaboration. Many employers add a practical exercise, such as restructuring a messy FAQ, auditing a sample knowledge base, or drafting a process article from raw notes, to assess your writing clarity and analytical judgment before making an offer.
Where can I find and apply to knowledge specialist jobs?
You can find and apply to knowledge specialist jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the available roles, find the listings that match your background and preferences, and apply directly to each one that fits.
See All 26 Knowledge Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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