Senior Level Lead Field Service Engineer Jobs

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

The Field Director, MSL (FD) plans, directs, coordinates and supports the activities of the Medical Science Liaisons (MSLs) within a designated geographic region to achieve scientific and business objectives within a therapeutic area of U.S. Medical Affairs. This includes, but is not limited to, coaching and mentoring for a designated number of medical level professionals (MSLs) in a therapeutic region. The FD reports to a therapeutic Field Medical Lead and works cross-functionally within U.S. Medical Affairs to identify, develop, implement, and monitor MSL strategies and tactics. Duties include strategic planning, financial management, personnel management, performance management process, regional awareness and expertise, data analysis, generation of metrics, material management, professional development, training, support, and execution of organizational goals and objectives.

Territory includes: AK, HI, WA, OR, CA, NV, MT, ID, UT, AZ, WY, CO, NM, OK, and North TX

Position must be based from within the territory, ideally near an airport, and with the ability to travel roughly 40% of the time.

Responsibilities:

• People Leadership and Development: Recruitment and retention of key talent for AbbVie. Builds an organization reflecting a diverse and inclusive workforce through identification of team capability gaps and independent strengths. Establishes a productive work environment by creating trust and respect within the group and establishes self as a business partner. Consistently model “One-AbbVie” and AbbVie Ways of Working Leadership behaviors.
• People Leadership and Development: Provide coaching, mentoring and guidance that is consistent and timely to MSLs regarding their individual performance and progress, including annual performance reviews, growth and succession planning, and real time field reports based upon regular field travel combined with data analysis. Addresses performance issues decisively and appropriately in accordance with AbbVie’s guidelines and Performance Excellence process.
• People Leadership and Development: Ultimate responsibility for scientific knowledge of self/team and oversight of MSL territory plans. Maintains clinical knowledge of designated therapeutic area and broad market knowledge of the region, including current treatment strategies, current and pending competitors, new therapeutic developments, payor dynamics, and other market issues/trends as it pertains to specific medical business interests.
• Regional Execution of Field-Medical Strategy: Maintain deep understanding of therapeutic strategy and interpretation of analytics to inform and maximize MSL Core Capabilities. Accountable for the direction and execution of MSL’s regional goals/objectives and territory plans. Evaluate appropriate tools and analytics to ensure optimal trial performance through investigator engagement and excellence in collaboration and coordination with clinical operations within the geographic region.
• Regional Execution of Field-Medical Strategy: Maximizes In-Field Team Effectiveness. Ensure that MSL team members maintain adequate communications and interaction with the field sales organization, when appropriate and according to compliance and regulatory guidelines. Ensure cross-functional ways of working with field-medical partners in Clinical Development, Clinical Operations, Medical Value and Access, Site Management and Monitoring teams.
• Regional Execution of Field-Medical Strategy: Assists leadership with business/clinical strategy and tactical plan development, tactical plan implementation, impact goal achievement, and quantification of results at the field level. Accountable for and have decision-making responsibility for deploying regional resources to support franchise and business initiatives and ensure attainment of medical objectives.
• Team Development and Field Execution: Ensures MSLs have the necessary tools, training, and materials to perform effectively. Responsible for identifying and partnering on potential projects that would enhance organizational impact and/or lead to successful execution of therapeutic Medical Objectives.
• Maintain Core Consistency of MSL Ways We Work: Works with other MSL Field Directors regarding standardization and consistency of MSL role. Identifies opportunities for cross-functional integration of MSL roles and activities at the field level. Communicates regional activities and results to Field Medical Lead and other cross-functional leadership.
• Ensure Internal Feed-back Loop: Translation of Field-Medical execution and initiatives to enhance cross functional collaboration with aligned stakeholders. Synthesize DPOs and provide field insights, along with FML, to relevant internal stakeholders.
• Responsible for team compliance with applicable Corporate and Divisional Policies and procedures: Ensures MSL team members update and maintain all required databases with current and complete information. Ensures appropriate documentation of EE/HCP Customer interactions and responses to unsolicited requests. Ensures team member adherence to regulatory and compliance guidelines in all aspects of scientific dissemination of information. Manages activities within assigned budget.

• Open to remote candidates in the territory near an international airport.
• Advanced scientific degree required (PharmD, PhD, MD, or equivalent experience).
• Strong understanding of Rheumatology disease area, clinical evidence, and the role of Field Medical within Medical Affairs.
• Experience in Field Medical, Medical Affairs, scientific or healthcare roles within the pharmaceutical or life sciences industry.
• Demonstrated experience leading, coaching, and developing field-based scientific professionals.
• Experience successfully translating medical strategy into field execution and performance expectations.
• Experience interpreting and leveraging field-identified insights to inform medical or evidence planning.
• Experience collaborating effectively with cross-functional partners within Medical Affairs and the In-Field Team (IFT).
• Ability to travel an estimated 40% of the time.

Competencies

• Leads Field Medical Teams by applying strong scientific knowledge and sound judgment to guide high-quality scientific engagement.
• Coaches and develops scientific capability by providing clear direction, feedback, and role modeling of scientific excellence.
• Translates medical and therapeutic area strategy into actionable regional priorities and execution standards.
• Uses field healthcare professional perspectives, Scientific Intelligence and performance data to inform decision making and continuous improvement of field execution.
• Builds an environment of accountability, trust, and collaboration that supports consistent, compliant scientific engagement.
• Applies strong people leadership skills to motivate, engage, and retain high-performing field medical talent.
• Collaborates with Medical Affairs and Health Impact (MHI) leaders and cross-functional partners to align regional field activity with broader medical objectives.
• Communicates clearly and effectively to connect strategy, expectations, and performance outcomes for Field Medical Teams.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html