Member Advocate Jobs
Member Advocate jobs are open across health insurance, credit unions, and nonprofit associations, with specializations in benefits navigation, claims resolution, and member retention, from entry-level to senior advocate and team lead roles. Find a role that fits below and apply directly.
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About Tessl
AI is transforming how software is built, and at Tessl, we're building the infrastructure for what comes next.
We're developing a platform that enables engineering teams to build and run AI-powered software factories, where coding agents take on real development work, from picking up engineering tickets to implementing changes and creating pull requests.
By combining structured context, reusable agent skills, automated workflows and evaluations, we're making AI-powered development more reliable, repeatable and scalable, while keeping humans in control. We're tackling some of the biggest challenges in autonomous software development, from code quality and security to helping organisations confidently adopt AI agents at scale.
Founded by Guy Podjarny, previously founder of Snyk, Tessl is a fast-growing Series A startup backed by over $100 million in funding from investors including Index Ventures, Accel, GV and Boldstart.
Joining Tessl means helping define an entirely new category of technology, solving ambitious technical challenges and shaping the future of software development.
OVERVIEW OF ROLE
We're looking for a Developer Advocate to be Tessl's presence in the Bay Area AI community. Someone already deep in the local scene, building with AI every day, showing up at the meetups and hackathons, and pushing what's possible with agentic coding alongside the people defining it.
This is a builder's role first. You'll be a power user of our product, creating integrations, tools and projects that show what AI native development really looks like, then taking that into the community to hack, demo and present. Your main focus will be the Bay Area, but you'll also travel to give customer and conference sessions across the US.
Because the rest of the team is in London, this role suits someone who thrives with the autonomy to set their direction and the self-motivation to act on it without much steering.
KEY RESPONSIBILITIES
Build with Tessl: Go beyond writing about the product, build with it. Create apps, integrations and creative projects using Tessl that inspire and enable the developer community to do the same.
Own the Bay Area: Be Tessl's visible presence in the local AI scene. Show up at the meetups and hackathons that matter, hack alongside people, demo what you've built and present what's possible with agentic coding.
Content creation: Write articles, tutorials and guides, and produce videos that give developers practical, actionable insight into AI native development with Tessl.
Speak across the US: Travel to give customer and conference sessions around the country while keeping your main focus in the Bay.
Ecosystem exploration: Constantly explore the AI developer tooling landscape, identifying integration opportunities and ways to connect Tessl with the broader ecosystem.
Show up where developers are: Run webinars, appear on podcasts and make yourself at home in other people's communities, from Discord servers and Slack groups to subreddits and newsletters.
WHAT YOU'LL NEED
Already in the Bay Area scene: You're a regular at the meetups and hackathons that matter, a recognised face in the local AI developer community, and an active voice online where the discussion is happening.
Living on the edge of agentic coding: You live and breathe cutting-edge agentic development. You're using the newest tools the week they land and you have a point of view on them.
A builder's mindset: You'd rather ship something than describe it. A slick integration, a creative app, an experiment no one's tried yet, you get excited about making things.
Scrappy and self-directed: You set your own direction and get on with it. With the majority of the team in London, you're comfortable operating with less day-to-day steering.
Comfortable on the road: You have the experience to travel and present customer and conference sessions across the US.
Strong communicator: You can write and speak clearly and engagingly about technical AI topics.
Development skills: You're comfortable enough with code to build and hack on things yourself. You don't need to be a full-time engineer, but you ship.
NICE TO HAVE
Experience with open-source communities and contributor ecosystems
An existing network in the Bay Area AI developer tooling space
Comfort operating in a fast-moving, early-stage startup environment
Everyone is welcome at Tessl
We're committed to building an inclusive environment where people from different backgrounds, experiences and perspectives can thrive.
We particularly welcome applications from people who are underrepresented in technology. If you're excited about the opportunity but don't meet every requirement, we'd still encourage you to apply.
If you need any adjustments or additional support during the recruitment process, please let us know. We're happy to work with you to make the process accessible and comfortable.
Come build with us
We're moving fast, experimenting boldly and figuring things out as we go. There's plenty to build, lots to learn and real opportunities to make your mark.
If you're excited by big ideas, enjoy getting stuck in and want to be part of something from the ground up, we'd love to hear from you!
Member Advocate Jobs by Experience Level
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Find Member Advocate JobsMember Advocate Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in member advocate jobs.
- One to three years of customer service, member relations, or benefits support experience
- Strong verbal and written communication skills for member-facing interactions
- Experience with CRM platforms or case management systems
- Ability to explain complex benefits, policies, or account information clearly
- High school diploma required, associate or bachelor's degree preferred by many employers
- Familiarity with HIPAA compliance or financial services regulations depending on the industry
Tips for Your Member Advocate Job Search
Tailor your resume to member outcomes
Member advocate resumes land better when they quantify resolution rates, member satisfaction scores, or case volume handled. Generic customer service language gets filtered out fast, so replace it with language specific to member-facing work, benefits guidance, or account retention.
Highlight benefits and claims knowledge
Employers in health plans and credit unions screen specifically for experience explaining benefits, processing claims, or walking members through appeals. Name the plan types, products, or systems you have worked with so hiring managers can match your background to their workflow.
Apply early to roles that fit
Migrate Mate lists member advocate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target organizations by membership model
Credit unions, managed care organizations, professional associations, and insurance carriers all hire member advocates but expect different things. Align your application materials to the specific membership model so your experience reads as directly relevant, not just transferable.
Prepare for scenario-based interview questions
Member advocate interviews almost always include a scenario where a member is frustrated, confused, or escalating a complaint. Practice walking through your de-escalation approach, how you verify member information, and how you document the resolution, step by step.
Follow up after submitting your application
Many member advocate roles are filled quickly because hiring managers prefer candidates who show initiative. A short, professional follow-up message a week after applying signals genuine interest and keeps your name visible while the team is still reviewing applications.
Member Advocate Jobs: Frequently Asked Questions
Which companies are hiring the most member advocates?
WEOKIE Federal Credit Union, Qualstar Credit Union, and Integrity Health are hiring the most member advocates right now, with openings concentrated in Oklahoma, Washington, and New Jersey, based on current listings on Migrate Mate as of November 2026. Health insurance carriers and credit unions consistently account for the largest share of open roles.
How many member advocate jobs are remote?
About 100% of member advocate openings are fully remote or hybrid as of November 2026, reflecting broad adoption of distributed service teams across the industry. Roles focused on inbound member support, benefits navigation, and claims assistance tend to have the highest share of remote availability compared to in-person membership services positions.
How do you become a member advocate?
Start by building experience in a customer-facing or member-facing role, such as a call center, benefits coordinator position, or account services job. Develop familiarity with CRM tools and practice explaining policies or benefits clearly under pressure. Many employers provide product-specific training after hire, so demonstrating strong communication and problem-solving skills in your application and interview matters more than industry-specific credentials at the entry level.
Can you get a member advocate job with little or no experience?
Yes, many member advocate roles are explicitly open to candidates with limited professional experience if you can demonstrate strong communication skills and a service-oriented approach. Volunteer work, retail or food service experience, and any role where you resolved complaints or explained information to others all count. Emphasize your ability to stay calm with frustrated members and your comfort learning new systems quickly.
What does the member advocate interview process look like?
Most member advocate interview processes include an initial phone or video screen focused on your communication style and service background, followed by one or two interviews with the hiring manager and sometimes a team lead. Expect at least one scenario-based question where you walk through how you would handle a frustrated or confused member. Some employers also ask you to complete a short role-play or written exercise to assess how clearly you explain benefits or policies.
Where can I find and apply to member advocate jobs?
You can find and apply to member advocate jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing without being redirected to another platform.
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