Regional Support Manager Jobs

Associates Degree or Higher Required - YES For Early Success Cooperative is a mission-driven, community-rooted organization dedicated to advancing high-quality early learning programs throughout Washington State. We proudly serve urban and rural communities by uplifting small BIPOC-operated Family Child Care Homes and Small early learning centers. Through equity-focused practices and a liberatory approach to leadership, we support providers, families, and children in building strong foundations for lifelong success.

Learn more about our work: yesforearlysuccess.org

About the Role

We are seeking a dynamic, passionate leader to serve as a Regional Director/Family Resource Specialist (FRS)—a hybrid role split between 25% Regional Director duties and 75% Family Support services. This full-time position is designed to provide mentorship to early learning providers, ensure quality compliance, and directly support families enrolled in ECEAP (Early Childhood Education and Assistance Program).

You will serve the communities of Pasco through Yakima with a flexible remote schedule, but with regular local travel for family visits, program support, and regional events. A reliable vehicle and valid insurance are required.

Key Responsibilities

Regional Leadership (25%)

• Be the Family Support Specialists in your region.
• Lead quarterly in-person Regional Parent Policy Council meetings and monthly virtual Statewide Executive Policy Council meetings.
• Represent YES in community partnerships, advocating for culturally responsive family engagement and access to services.
• Participate in weekly team huddles, one-on-one check-ins, and accountability meetings.
• Collaborate on statewide strategic planning and staff team-building sessions.

Family Support Specialist (75%)

• Conduct family home visits and build supportive relationships based on trust, strengths, and cultural responsiveness.
• Guide families in setting personal goals, accessing resources, and participating in their child’s early learning journey.
• Accurately document interactions, assessments, and referrals in ELMS.
• Assist in ECEAP enrollment and verify family eligibility in coordination with provider sites.

Typical Duties and Responsibilities

Coaching, Monitoring, and Quality Assurance

• Provide on-site coaching, mentoring, and technical assistance to contracted ECE programs.
• Conduct monthly monitoring visits to ensure alignment with ECEAP Performance Standards, including health, safety, curriculum, and administrative compliance.
• Support continuous program improvement and curriculum implementation in partnership with providers.
• Maintain strong technical proficiency in ELMS, Teaching Strategies GOLD (TSGold), and Google Drive.

Family Engagement & Community Coordination

• Coordinate regional family engagement events and collaborate with site leads to ensure inclusive participation.
• Lead summer recruitment and outreach, prioritizing BIPOC and underserved communities for ECEAP enrollment.
• Partner with community-based organizations and internal YES support teams (e.g., nutrition, health, DLL, behavioral health) to deliver wrap-around services to children and families.

Professional Development

• Organize monthly provider training and peer networking sessions, offering support in areas like assessments, documentation, family engagement, and culturally responsive care.
• Support providers in maintaining required records, such as attendance, screenings, meals, and child progress.

Summer Initiatives

During the summer months, you will:

• Continue goal-building and check-ins with families.
• Lead outreach and enrollment for the upcoming ECEAP program year.
• Engage in community networking and partner expansion.
• Participate in special projects outlined in the DCYF Statement of Work (e.g., data evaluation, pilot strategies, regional planning).

Qualifications & Requirements

Education
Must meet the 2026–2027 ECEAP Family Support Staff education requirements:

• An associate or higher degree with the equivalent of 30 college quarter credits in adult education, human development, human services, family support, social work, early childhood education, child development, psychology, or another field directly related to their job responsibilities. These 30 credits may be included in the degree or in addition to the degree; or
• A credential from a DCYF approved comprehensive and competency-based Family/Social Service training program that increases knowledge and skills in providing direct services to families.
• A Washington State ECE Home Visitor Certificate.
• A Home Visitor Child Development Associate (CDA) Credential from the Council of Professional Recognition.Equivalent experience demonstrating capability to meet the role’s responsibilities.

Location
Must reside in or near Pierce County.

Transportation
Reliable personal transportation and valid auto insurance required. Mileage reimbursement provided per agency policy.

Skills & Attributes

• Strong written and verbal communication skills
• Organized, self-directed, and capable of managing multiple deliverables
• Experienced in coaching or mentoring educators
• Proficient in ELMS, Teaching Strategies GOLD (TSGold), Google Drive
• Demonstrated cultural humility, experience working with BIPOC communities, and commitment to inclusive practices

Compensation & Schedule

Pay Range: $24.00 – $31.00/hour (DOE)
Schedule: Full-time (40 hours/week), flexible hybrid schedule
Location: Hybrid remote with regular regional travel (home visits, community meetings, provider support, etc.)
Benefits: Health insurance, Dental Insurance, Vision Insurance, paid time off, and professional development opportunities (details shared at time of offer)

Join Our Team

At YES For Early Success, we’re not just offering a job—we’re inviting you into a movement to uplift families, support providers, and transform communities through powerful early learning. Let’s build a better future together.

Pay: $24.00 - $31.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• Associate (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Location:

• Tacoma, WA 98402 (Preferred)

Ability to Commute:

• Tacoma, WA 98402 (Required)

Willingness to travel:

• 50% (Required)

Work Location: Hybrid remote in Tacoma, WA 98402