Senior Level Member Services Associate Jobs
Senior level member services associate jobs place experienced professionals in charge of service delivery strategy, member escalation resolution, and the teams or workflows that drive outcomes across a full department. Openings are concentrated in Insurance, Technology & Software, and Electronics & Hardware, with 46% remote or hybrid availability, and employers like State Farm, Perplexity, and Rambus hiring at this level now.
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Showing 5 of 37+ Senior Level Member Services Associate jobs
Overview:
Rambus, a premier chip and silicon IP provider, is seeking to hire an exceptional Lead Member of Technical Staff (LMTS) – Logic Design to join our Silicon IP (SIP) team in Hillsboro, Oregon. Candidates will be joining some of the brightest inventors and engineers in the world to develop products that make data faster and safer.
In this role, the candidate will be reporting to the Director of Engineering as an individual contributor. As a LMTS Logic Design Engineer, you will play a pivotal role in the micro-architecture and design of our next-generation high performance and cutting-edge memory controllers for data centers and AI applications. This is a fast-growing market with high demand from tier-1 customers which gives ample opportunity for innovation and differentiation. If you like challenges and want to make a technical difference in the memory landscape during these exciting times in the semiconductor industry, this is the right opportunity for you.
Rambus offers a flexible work environment, embracing a hybrid approach for most office-based roles. Employees are encouraged to spend an average of at least three days per week onsite, allowing for two days of remote work.
Responsibilities:
- Own micro-architecture definition and RTL design for critical blocks such as schedulers, command pipelines, coherency/ordering logic and system interfaces
- Analyze performance, power, and area (PPA) trade-offs and drive design decisions based on quantitative data
- Collaborate closely with verification team to shape test plans and improve verification coverage
- Work with physical design team to understand and resolve timing, power, and congestion challenges
- Work with verification team on regression failure debug and root cause, and provide RTL fix if necessary
- Provide technical support to FAE team on pre-sales customer engagements
- Provide technical support to AE team on post-sales customer deliveries
QUALIFICATIONS
- Strong System Verilog/Verilog RTL design expertise
- Questa/Incisive/VCS simulator experience
- Python/Perl/TCL scripting experience
- Ability to learn quickly and work independently
- Solid communication and project management skills
- 8+ years of logic design experience (ASIC/FPGA) with BSEE, or
- 6+ years of logic design experience (ASIC/FPGA) with MSEE
DEFNITE PLUS:
- ASIC synthesis, timing constraint, CDC/RDC experience
- UVM Verification experience
- Memory (HBM, LPDDR) expertise
- AMBA AXI or CHI design experience
ABOUT RAMBUS
Rambus is a global company that makes industry-leading memory interface chips and Silicon IP to advance data center connectivity and solve the bottleneck between memory and processing. With over 30 years of semiconductor experience, we are a leading provider of high-performance products and innovations that maximize bandwidth, capacity and security for AI and other data-intensive workloads. Our world-class team is the foundation of our company, and our innovative spirit drives us to develop the cutting-edge products and technologies essential for tomorrow’s systems.
Rambus offers a competitive compensation package, including base salary, bonus, equity and employee benefits.
Rambus is committed to cultivating a culture where we actively seek to understand, respect, and celebrate the complex and rich identities of ourselves and others. Our Diversity, Equity, and Inclusion initiatives are geared towards valuing the differences in backgrounds, experiences, and thoughts at Rambus to help enhance collaboration, teamwork, engagement, and innovation. At Rambus, we believe that we can be our best when every member of our organization feels respected, included, and heard.
Rambus is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.
Rambus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our job application procedures. If you require assistance or accommodation due to a disability, please feel free to inform us in your application.
Rambus does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
LI-HYBRID
LI-RF1
Overview:
Rambus, a premier chip and silicon IP provider, is seeking to hire an exceptional Lead Member of Technical Staff (LMTS) – Logic Design to join our Silicon IP (SIP) team in Hillsboro, Oregon. Candidates will be joining some of the brightest inventors and engineers in the world to develop products that make data faster and safer.
In this role, the candidate will be reporting to the Director of Engineering as an individual contributor. As a LMTS Logic Design Engineer, you will play a pivotal role in the micro-architecture and design of our next-generation high performance and cutting-edge memory controllers for data centers and AI applications. This is a fast-growing market with high demand from tier-1 customers which gives ample opportunity for innovation and differentiation. If you like challenges and want to make a technical difference in the memory landscape during these exciting times in the semiconductor industry, this is the right opportunity for you.
Rambus offers a flexible work environment, embracing a hybrid approach for most office-based roles. Employees are encouraged to spend an average of at least three days per week onsite, allowing for two days of remote work.
Responsibilities:
- Own micro-architecture definition and RTL design for critical blocks such as schedulers, command pipelines, coherency/ordering logic and system interfaces
- Analyze performance, power, and area (PPA) trade-offs and drive design decisions based on quantitative data
- Collaborate closely with verification team to shape test plans and improve verification coverage
- Work with physical design team to understand and resolve timing, power, and congestion challenges
- Work with verification team on regression failure debug and root cause, and provide RTL fix if necessary
- Provide technical support to FAE team on pre-sales customer engagements
- Provide technical support to AE team on post-sales customer deliveries
QUALIFICATIONS
- Strong System Verilog/Verilog RTL design expertise
- Questa/Incisive/VCS simulator experience
- Python/Perl/TCL scripting experience
- Ability to learn quickly and work independently
- Solid communication and project management skills
- 8+ years of logic design experience (ASIC/FPGA) with BSEE, or
- 6+ years of logic design experience (ASIC/FPGA) with MSEE
DEFNITE PLUS:
- ASIC synthesis, timing constraint, CDC/RDC experience
- UVM Verification experience
- Memory (HBM, LPDDR) expertise
- AMBA AXI or CHI design experience
ABOUT RAMBUS
Rambus is a global company that makes industry-leading memory interface chips and Silicon IP to advance data center connectivity and solve the bottleneck between memory and processing. With over 30 years of semiconductor experience, we are a leading provider of high-performance products and innovations that maximize bandwidth, capacity and security for AI and other data-intensive workloads. Our world-class team is the foundation of our company, and our innovative spirit drives us to develop the cutting-edge products and technologies essential for tomorrow’s systems.
Rambus offers a competitive compensation package, including base salary, bonus, equity and employee benefits.
Rambus is committed to cultivating a culture where we actively seek to understand, respect, and celebrate the complex and rich identities of ourselves and others. Our Diversity, Equity, and Inclusion initiatives are geared towards valuing the differences in backgrounds, experiences, and thoughts at Rambus to help enhance collaboration, teamwork, engagement, and innovation. At Rambus, we believe that we can be our best when every member of our organization feels respected, included, and heard.
Rambus is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.
Rambus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our job application procedures. If you require assistance or accommodation due to a disability, please feel free to inform us in your application.
Rambus does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
LI-HYBRID
LI-RF1
See All 37 Senior Level Member Services Associate Jobs
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Find JobsSenior Level Member Services Associate Job Market
Who's Hiring
- State Farm21
- Perplexity3
- Rambus2
- Dolby Laboratories2
- Centene1
Top Industries Hiring
- Insurance23
- Technology & Software9
- Electronics & Hardware3
- Media & Entertainment2
- Retail1
Senior Level Member Services Associate Jobs: Frequently Asked Questions
How do I get a senior level member services associate job?
Employers hiring at this level look for candidates who have owned end-to-end service programs, led process improvements, and mentored junior associates. What gives you an edge is demonstrating measurable outcomes, such as reduced escalation rates or improved member retention, alongside cross-functional project leadership. Tailor your resume to show scope and ownership, not just task completion.
Which companies hire senior level member services associates?
Companies hiring senior level member services associates right now include State Farm, Perplexity, and Rambus, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to concentrate among health plans, financial services firms, and large membership-based organizations that maintain dedicated service operations teams.
Are there remote senior level member services associate jobs?
Yes, though availability varies by employer and function. About 46% of senior level member services associate openings are remote or hybrid as of November 2026, reflecting strong demand for experienced professionals who can lead service teams without requiring on-site presence. Roles with direct team supervision are more likely to require hybrid or on-site arrangements.
What makes a member services associate role senior level?
Senior level roles are defined by ownership of outcomes rather than execution of tasks. You are expected to set service standards, resolve complex or escalated member issues independently, contribute to policy and process design, and guide less experienced associates. The scope extends beyond individual casework to include program-level accountability and cross-functional collaboration with operations, compliance, or product teams.
Which industries hire the most senior level member services associates?
Senior Level member services associate roles concentrate in Insurance, Technology & Software, and Electronics & Hardware, based on current listings on Migrate Mate as of November 2026. These sectors drive demand because they serve large, recurring member populations where service continuity, compliance requirements, and relationship management all require experienced leadership at the associate level.