Network Operations Center Analyst Jobs
Network Operations Center Analyst jobs are open across telecommunications, managed services, healthcare IT, and financial services, from entry-level to senior and lead roles, with specializations in network monitoring, incident response, and infrastructure support. Find a role that fits below and apply directly.
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OzarksGo, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.
Ozarks provides to its employees: 100% paid medical/dental coverage for you and your dependents, and a 401(k) plan with employer match. We also provide paid time off, 9 paid holidays, disability benefits, life insurance and tuition reimbursement.
**Job offers are contingent on passing a background check, proof of eligibility to work in the U.S., and passing a drug test. Ozarks does not accept medical marijuana cards because all our positions are considered safety sensitive.**
JOB QUALIFICATIONS:
EDUCATION:
High school diploma required. Bachelor's degree in engineering or computer science preferred. Juniper JNCIA, JNCIS-SP or Cisco CCNA certification a plus.
EXPERIENCE:
Two years' experience working in either a NOC, Data Center, or Technical Customer Service environment.
JOB KNOWLEDGE & SKILLS:
Must be able to write reports, business correspondence, and policy/procedure manuals, and effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Must be able to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
MAJOR JOB TASKS:
- Working in a 24/7/365 environment to monitor and respond to enterprise-wide technical operational issues.
- Monitor, manage and maintain all edge network devices, performance and quality across networks. Perform MOPs
- Document and distribute all major incident review reports in the agreed format.
- Develop strong relationships with the customer and all other supporting departments.
- Create trouble tickets and assign to the correct internal workgroups for all customer and network troubles.
- Update assigned tickets, escalating to various carriers and personnel as required until completion.
- Coordinate network activities related to cutovers and upgrade to ensure that schedules are appropriately planned to avoid customer service outages.
- Investigate and troubleshoot issues with networking systems, video and application infrastructure and data center/hut facilities (HVAC, fire suppression, power systems and door security)
- Communicate issues in real time to stakeholders effectively, clearly, over multiple channels (phone, IM, etc.)
- Assist to maintain documentation of configuration and troubleshooting procedures to facilitate other team members and departments
- Support Engineering groups on system deployments and performance optimizations
- Close daily interaction between all other OzarksGo groups (CSRs, Engineering, OSP, etc.)
- Answer Key Account customer support calls
- Support CSR/TSR team escalations
- Develop, maintain, and utilize Python to automate or assist in accomplishing business objectives.
- Complete any IT/Security training as assigned.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities.
The NOC Analyst I shall be required to perform any other duties assigned in order to fulfill the objectives of OzarksGo.
EXTERNAL RELATIONSHIPS:
- Frequent contacts with general Key Accounts or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation.
OTHER REQUIREMENTS:
- Proven experience in a 24/7/365 environment with strong problem solving and critical thinking skills
- Strong troubleshooting skills through execution and documenting of resolution
- Familiar with how network, OS, storage, and applications interact in a large-scale environment
- Strong documentation skills and ability to communicate clearly and concisely with leadership staff, service partners and vendors
- Excellent organization skills, communications skills, and time management skills
- Must be able to use all traditional office productivity tools (MS Office, Outlook, Windows/Mac, etc.)
- Ability to understand complex issues
- Strong attention to detail
- Professional attitude
- Intermediate: Database
- Basic: Word Processing/Typing
- Must be able to operate all equipment normally found in an office environment. Must have valid driver's license without violation, which would prohibit insurability.
- Normal office conditions, some irregular hours may be required. Continuously exposed to one or two elements such as noise, intermittent standing, walking: and occasional pushing, carrying, or lifting.
PHYSICAL REQUIREMENTS:
- While performing the functions of this job, the employee is regularly required to sit, talk, or hear; frequently required to use hands to finger, handle, or feel; and occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus.
- The physical activities and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
SUPERVISES:
- None
OzarksGo, LLC, is an EOE/AA/W/M/VETERAN/Disability employer
OzarksGo, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.
Ozarks provides to its employees: 100% paid medical/dental coverage for you and your dependents, and a 401(k) plan with employer match. We also provide paid time off, 9 paid holidays, disability benefits, life insurance and tuition reimbursement.
**Job offers are contingent on passing a background check, proof of eligibility to work in the U.S., and passing a drug test. Ozarks does not accept medical marijuana cards because all our positions are considered safety sensitive.**
JOB QUALIFICATIONS:
EDUCATION:
High school diploma required. Bachelor's degree in engineering or computer science preferred. Juniper JNCIA, JNCIS-SP or Cisco CCNA certification a plus.
EXPERIENCE:
Two years' experience working in either a NOC, Data Center, or Technical Customer Service environment.
JOB KNOWLEDGE & SKILLS:
Must be able to write reports, business correspondence, and policy/procedure manuals, and effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Must be able to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
MAJOR JOB TASKS:
- Working in a 24/7/365 environment to monitor and respond to enterprise-wide technical operational issues.
- Monitor, manage and maintain all edge network devices, performance and quality across networks. Perform MOPs
- Document and distribute all major incident review reports in the agreed format.
- Develop strong relationships with the customer and all other supporting departments.
- Create trouble tickets and assign to the correct internal workgroups for all customer and network troubles.
- Update assigned tickets, escalating to various carriers and personnel as required until completion.
- Coordinate network activities related to cutovers and upgrade to ensure that schedules are appropriately planned to avoid customer service outages.
- Investigate and troubleshoot issues with networking systems, video and application infrastructure and data center/hut facilities (HVAC, fire suppression, power systems and door security)
- Communicate issues in real time to stakeholders effectively, clearly, over multiple channels (phone, IM, etc.)
- Assist to maintain documentation of configuration and troubleshooting procedures to facilitate other team members and departments
- Support Engineering groups on system deployments and performance optimizations
- Close daily interaction between all other OzarksGo groups (CSRs, Engineering, OSP, etc.)
- Answer Key Account customer support calls
- Support CSR/TSR team escalations
- Develop, maintain, and utilize Python to automate or assist in accomplishing business objectives.
- Complete any IT/Security training as assigned.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities.
The NOC Analyst I shall be required to perform any other duties assigned in order to fulfill the objectives of OzarksGo.
EXTERNAL RELATIONSHIPS:
- Frequent contacts with general Key Accounts or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation.
OTHER REQUIREMENTS:
- Proven experience in a 24/7/365 environment with strong problem solving and critical thinking skills
- Strong troubleshooting skills through execution and documenting of resolution
- Familiar with how network, OS, storage, and applications interact in a large-scale environment
- Strong documentation skills and ability to communicate clearly and concisely with leadership staff, service partners and vendors
- Excellent organization skills, communications skills, and time management skills
- Must be able to use all traditional office productivity tools (MS Office, Outlook, Windows/Mac, etc.)
- Ability to understand complex issues
- Strong attention to detail
- Professional attitude
- Intermediate: Database
- Basic: Word Processing/Typing
- Must be able to operate all equipment normally found in an office environment. Must have valid driver's license without violation, which would prohibit insurability.
- Normal office conditions, some irregular hours may be required. Continuously exposed to one or two elements such as noise, intermittent standing, walking: and occasional pushing, carrying, or lifting.
PHYSICAL REQUIREMENTS:
- While performing the functions of this job, the employee is regularly required to sit, talk, or hear; frequently required to use hands to finger, handle, or feel; and occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus.
- The physical activities and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
SUPERVISES:
- None
OzarksGo, LLC, is an EOE/AA/W/M/VETERAN/Disability employer
Network Operations Center Analyst Jobs by Experience Level
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Find JobsNetwork Operations Center Analyst Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in network operations center analyst jobs.
- Experience monitoring network infrastructure using tools such as SolarWinds, Nagios, or similar platforms
- Proficiency with ticketing systems and incident documentation processes
- CompTIA Network+ or CCNA certification, or equivalent demonstrated knowledge
- Ability to work rotating shifts including nights, weekends, and holidays
- Understanding of TCP/IP, routing protocols, and OSI model fundamentals
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your Network Operations Center Analyst Job Search
Tailor your resume to NOC workflows
Hiring managers scan for hands-on experience with ticketing systems, alert triage, and escalation procedures. Call out specific tools you've used for network monitoring and log every shift-based or on-call role you've held, since NOC work is often 24/7 and that context matters.
Certify before you apply
CompTIA Network+ and CCNA are the two certifications that appear most consistently in network operations center analyst postings. If you're missing one, list it as in-progress with an expected completion date so recruiters don't pass you over before you're finished.
Apply early to roles that fit
Migrate Mate lists network operations center analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by shift requirements upfront
Many NOC roles require overnight, weekend, or rotating shifts, and some job seekers miss this until a late interview stage. Reading shift expectations in the posting before you apply saves time for both sides and shows you're serious about the operational reality of the role.
Prepare for scenario-based interviews
Expect interviewers to walk you through a simulated outage or alert storm and ask how you'd triage, escalate, and document it. Practice narrating your decision-making out loud using real incidents from past roles, since panel interviews often favor candidates who can articulate process under pressure.
Negotiate shift differentials, not just base pay
If a role involves nights or weekends, shift differentials are a real and negotiable part of your total compensation. Ask about them specifically during the offer stage rather than assuming the posted range already accounts for them, because it often doesn't.
Network Operations Center Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most network operations center analysts?
Booz Allen Hamilton, 3M, and GVTC are hiring the most network operations center analysts right now, with openings concentrated in Virginia, Texas, and Missouri, based on current listings on Migrate Mate as of November 2026. Telecommunications carriers and managed service providers consistently account for a large share of active postings.
How many network operations center analyst jobs are remote?
About 33% of network operations center analyst openings are fully remote or hybrid as of November 2026, though the role is more on-site than many IT positions due to the need for physical infrastructure access and shift coordination. Tier 2 and senior analyst roles handling escalations and documentation tend to have the most remote flexibility.
How do you become a network operations center analyst?
Start by building foundational networking knowledge through coursework or self-study covering TCP/IP, routing, and switching. Earn an entry-level certification such as CompTIA Network+ to validate that knowledge for employers. From there, target junior NOC roles or helpdesk positions that expose you to alert monitoring and incident ticketing, since most analysts move up from hands-on support work rather than directly from school.
Can you get a network operations center analyst job with no experience?
Yes, entry-level NOC analyst roles exist specifically for candidates with certifications but limited work history. Employers filling overnight and weekend shifts are often more open to newer graduates who hold a Network+ or CCNA and can demonstrate knowledge of monitoring tools. A homelab project, a completed internship, or a help desk role showing you've handled real tickets will strengthen an otherwise thin resume significantly.
What does the network operations center analyst interview process look like?
Most hiring processes for NOC analyst roles include an initial phone or video screen focused on your networking fundamentals and tool experience, followed by a technical interview or scenario round where you walk through how you'd handle an alert, outage, or escalation. Some employers add a brief written or hands-on assessment. Final rounds typically involve a conversation with the team lead about shift fit and on-call expectations before an offer is extended.
Where can I find and apply to network operations center analyst jobs?
You can find and apply to network operations center analyst jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits.
See All 14 Network Operations Center Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
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