Operational Excellence Lead Jobs
Operational Excellence Lead jobs are open across manufacturing, healthcare, financial services, logistics, and technology, from mid-level process improvement roles to senior and director-level positions, with specializations in Lean, Six Sigma, and continuous improvement. Find a role that fits below and apply directly.
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Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
As Operational Excellence Director you will lead Facilities Management operations and strategic account management for a significant Soft service portfolio. You will lead senior managers to drive execution against set strategies and business objectives. You will manage ABM strategic performance at ABM serviced account locations across multiple locations.
Key Responsibilities:
- Manages and drives Operational Excellence for the organization’s services and maintains relationships to retain and expand existing strategic accounts.
- Responsible for process review, simplification and implementation to the operational team.
- Collaborate on strategies to reduce operational costs and then drives that strategy to the field delivery team.
- Leads on system and Team Connect development strategy, Amazon systems - WeCan.
- Responsible for creating reports, customer cleaning logs, trackers and converting data to trends and intelligence for the account team to make decisions on.
- Identifies innovation opportunities and co-ordinate trial and rollout programs.
- Supports with special customer projects, trials and requests.
- Responsible for significant key partner relationship management and development.
- Supports Client-facing Business Reviews with peers on account leadership team.
- Typically acts as a point of contact or gatekeeper between strategic account and field operations.
- May select, develop and evaluate personnel to ensure the efficient operation of the function/unit.
- Leads business data analytics, AI strategy and tech innovations and enhancement
Qualities:
- Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
- Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action.
- Communicating effectively with a wide range of individuals in written, oral and interpersonal form, including management and other internal and external business contacts.
- Ability to persuade, market and sell new ideas based on culture, audience, and business needs.
- Staying organized and paying attention to detail in a fast-paced environment.
- Connecting with employees, stakeholders, and community partners at all levels, and building strong relationships.
Objectives & Key Results:
Service Delivery
- Contribute to client-facing Weekly, Monthly and Quarterly Business Reviews with peers on account leadership team
- Foster strong client relationships in procurement
- Financial Management
- Deliver 2% year-over-year account efficiency savings
- People management:
- Up to five (5) first line reports at head of projects/lead analyst level
- 2 indirect reports at analyst level
- Identify and develop future leaders in preparation for significant year-over-year portfolio growth
Minimum Requirements
- Bachelor’s degree in Business or a related field, or ten years related experience.
- HS diploma, GED, or equivalent required.
- Minimum of five (5) years leadership experience in project and/or service management in Facilities Management.
- Senior level management experience and/or experience running large geographic / multi-client market areas.
- Proven experience managing Projects and Service personnel.
- Experience in complex projects involving multiple subcontractors with multiple month schedules.
- Experience in managing a Service business.
- Experience working with and understanding profit and loss financial statements, project costing, and contract profitability.
- Ability to write reports, business correspondence, and procedure manuals, effectively present information, and respond to questions from top management, customers, and service personnel.
- Proficiency in office equipment and Microsoft Office tools including Word, Excel, Outlook, PowerPoint, and specialized tools like Microsoft Project — with both basic and advanced skills
- Ability to travel up to 40% within assigned market
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
As Operational Excellence Director you will lead Facilities Management operations and strategic account management for a significant Soft service portfolio. You will lead senior managers to drive execution against set strategies and business objectives. You will manage ABM strategic performance at ABM serviced account locations across multiple locations.
Key Responsibilities:
- Manages and drives Operational Excellence for the organization’s services and maintains relationships to retain and expand existing strategic accounts.
- Responsible for process review, simplification and implementation to the operational team.
- Collaborate on strategies to reduce operational costs and then drives that strategy to the field delivery team.
- Leads on system and Team Connect development strategy, Amazon systems - WeCan.
- Responsible for creating reports, customer cleaning logs, trackers and converting data to trends and intelligence for the account team to make decisions on.
- Identifies innovation opportunities and co-ordinate trial and rollout programs.
- Supports with special customer projects, trials and requests.
- Responsible for significant key partner relationship management and development.
- Supports Client-facing Business Reviews with peers on account leadership team.
- Typically acts as a point of contact or gatekeeper between strategic account and field operations.
- May select, develop and evaluate personnel to ensure the efficient operation of the function/unit.
- Leads business data analytics, AI strategy and tech innovations and enhancement
Qualities:
- Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
- Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action.
- Communicating effectively with a wide range of individuals in written, oral and interpersonal form, including management and other internal and external business contacts.
- Ability to persuade, market and sell new ideas based on culture, audience, and business needs.
- Staying organized and paying attention to detail in a fast-paced environment.
- Connecting with employees, stakeholders, and community partners at all levels, and building strong relationships.
Objectives & Key Results:
Service Delivery
- Contribute to client-facing Weekly, Monthly and Quarterly Business Reviews with peers on account leadership team
- Foster strong client relationships in procurement
- Financial Management
- Deliver 2% year-over-year account efficiency savings
- People management:
- Up to five (5) first line reports at head of projects/lead analyst level
- 2 indirect reports at analyst level
- Identify and develop future leaders in preparation for significant year-over-year portfolio growth
Minimum Requirements
- Bachelor’s degree in Business or a related field, or ten years related experience.
- HS diploma, GED, or equivalent required.
- Minimum of five (5) years leadership experience in project and/or service management in Facilities Management.
- Senior level management experience and/or experience running large geographic / multi-client market areas.
- Proven experience managing Projects and Service personnel.
- Experience in complex projects involving multiple subcontractors with multiple month schedules.
- Experience in managing a Service business.
- Experience working with and understanding profit and loss financial statements, project costing, and contract profitability.
- Ability to write reports, business correspondence, and procedure manuals, effectively present information, and respond to questions from top management, customers, and service personnel.
- Proficiency in office equipment and Microsoft Office tools including Word, Excel, Outlook, PowerPoint, and specialized tools like Microsoft Project — with both basic and advanced skills
- Ability to travel up to 40% within assigned market
Operational Excellence Lead Jobs by Experience Level
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Find JobsOperational Excellence Lead Job Market
Who's Hiring
- Augmentis218A
- Divert9
- Trivium Packaging6
- Guardian Industries6
- Penske Truck Leasing6
Top Industries Hiring
- Manufacturing
- Healthcare & Medical Services
- Insurance
- Biotechnology & Pharmaceuticals
- Retail
What Employers Look For
The qualifications that appear most often in operational excellence lead jobs.
- Lean Six Sigma Green Belt or Black Belt certification required or strongly preferred
- Experience leading cross-functional process improvement or DMAIC projects
- Proficiency with process mapping tools such as value stream mapping and SIPOC analysis
- Demonstrated ability to manage change and drive adoption across business units
- Bachelor's degree in engineering, business, operations management, or a related field
- Familiarity with continuous improvement frameworks including Kaizen, 5S, and PDCA
Tips for Your Operational Excellence Lead Job Search
Quantify process improvement outcomes on your resume
Hiring managers for operational excellence leads want to see measurable results, not just methodology. Replace phrases like 'led Kaizen events' with the cycle time reduced, cost saved, or defect rate cut. Numbers tied to business outcomes clear the screening stage faster.
List your Lean and Six Sigma certifications prominently
Many applicant tracking systems filter for Lean, Six Sigma Green Belt, Black Belt, or DMAIC keywords before a human ever reads your resume. Place certifications in a dedicated section near the top, not buried in a paragraph at the bottom of your work history.
Target postings by industry to match your improvement toolkit
Operational excellence roles in healthcare prioritize patient flow and regulatory compliance, while manufacturing roles weight OEE and downtime reduction. Reading the industry signals in a job posting helps you frame your resume around the metrics that matter most to that employer.
Apply early to roles that fit
Migrate Mate lists operational excellence lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a structured problem-solving story for interviews
Interviewers for operational excellence leads almost always ask you to walk through a real improvement project. Prepare two or three examples using a structured format: the problem baseline, the tools you applied, stakeholders you managed, and the verified outcome. Vague stories without data lose out to specific ones.
Negotiate scope and authority, not just compensation
When you receive an offer, clarify what budget authority, change management mandate, and cross-functional access the role carries. An operational excellence lead without organizational backing to implement changes is set up to fail, so confirming that scope before you accept matters as much as the title.
Operational Excellence Lead Jobs: Frequently Asked Questions
Which companies are hiring the most operational excellence leads?
The companies hiring the most operational excellence leads right now include Augmentis, Divert, and Trivium Packaging, with the largest share of openings in Texas, California, and Michigan, based on current listings on Migrate Mate as of November 2026. Healthcare systems, large manufacturers, and financial services firms consistently post the highest volumes of these roles.
How many operational excellence lead jobs are remote?
About 68% of operational excellence lead openings are fully remote or hybrid as of November 2026, though the share varies significantly by industry. Roles focused on enterprise process design, program management, or quality systems tend to allow more remote flexibility, while plant-floor or hands-on manufacturing improvement roles are predominantly on-site.
How do you become an operational excellence lead?
Start by building hands-on experience in process improvement roles such as process analyst, quality engineer, or operations coordinator. Earn a Lean Six Sigma Green Belt certification, then pursue Black Belt as you take on larger projects. Demonstrating that you can lead cross-functional teams through a full DMAIC cycle, with documented business results, is what moves candidates from individual contributor roles into lead-level positions.
Can you get hired as an operational excellence lead without direct experience?
Moving into an operational excellence lead role without direct experience is possible if you can show transferable project leadership and measurable process results from adjacent roles. Candidates from supply chain, quality assurance, industrial engineering, or operations management backgrounds often make the transition successfully by earning a Lean or Six Sigma certification and framing past work around waste reduction, cycle time, or error rate improvements.
What does the operational excellence lead interview process look like?
Most employers run a phone or video screen focused on your improvement methodology and certification background, followed by a panel interview with operations and HR stakeholders. Expect at least one behavioral round using structured project walkthroughs where you describe a real improvement initiative from problem identification through implementation and results. Some employers add a case study or presentation where you assess a hypothetical process and recommend a solution.
Where can I find and apply to operational excellence lead jobs?
You can find and apply to operational excellence lead jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and target industry, and apply directly to each listing that fits.
See All 497+ Operational Excellence Lead Jobs
Find roles that match your experience and apply in just a few clicks.
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