Operational Excellence Leader Jobs
Operational Excellence Leader jobs are open across manufacturing, healthcare, financial services, and logistics, from senior manager to director and VP, with specializations in Lean, Six Sigma, and continuous improvement. See the openings below and apply to the ones that match your experience.
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Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
As Operational Excellence Director you will lead Facilities Management operations and strategic account management for a significant Soft service portfolio. You will lead senior managers to drive execution against set strategies and business objectives. You will manage ABM strategic performance at ABM serviced account locations across multiple locations.
Key Responsibilities:
- Manages and drives Operational Excellence for the organization’s services and maintains relationships to retain and expand existing strategic accounts.
- Responsible for process review, simplification and implementation to the operational team.
- Collaborate on strategies to reduce operational costs and then drives that strategy to the field delivery team.
- Leads on system and Team Connect development strategy, Amazon systems - WeCan.
- Responsible for creating reports, customer cleaning logs, trackers and converting data to trends and intelligence for the account team to make decisions on.
- Identifies innovation opportunities and co-ordinate trial and rollout programs.
- Supports with special customer projects, trials and requests.
- Responsible for significant key partner relationship management and development.
- Supports Client-facing Business Reviews with peers on account leadership team.
- Typically acts as a point of contact or gatekeeper between strategic account and field operations.
- May select, develop and evaluate personnel to ensure the efficient operation of the function/unit.
- Leads business data analytics, AI strategy and tech innovations and enhancement
Qualities:
- Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
- Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action.
- Communicating effectively with a wide range of individuals in written, oral and interpersonal form, including management and other internal and external business contacts.
- Ability to persuade, market and sell new ideas based on culture, audience, and business needs.
- Staying organized and paying attention to detail in a fast-paced environment.
- Connecting with employees, stakeholders, and community partners at all levels, and building strong relationships.
Objectives & Key Results:
Service Delivery
- Contribute to client-facing Weekly, Monthly and Quarterly Business Reviews with peers on account leadership team
- Foster strong client relationships in procurement
- Financial Management
- Deliver 2% year-over-year account efficiency savings
- People management:
- Up to five (5) first line reports at head of projects/lead analyst level
- 2 indirect reports at analyst level
- Identify and develop future leaders in preparation for significant year-over-year portfolio growth
Minimum Requirements
- Bachelor’s degree in Business or a related field, or ten years related experience.
- HS diploma, GED, or equivalent required.
- Minimum of five (5) years leadership experience in project and/or service management in Facilities Management.
- Senior level management experience and/or experience running large geographic / multi-client market areas.
- Proven experience managing Projects and Service personnel.
- Experience in complex projects involving multiple subcontractors with multiple month schedules.
- Experience in managing a Service business.
- Experience working with and understanding profit and loss financial statements, project costing, and contract profitability.
- Ability to write reports, business correspondence, and procedure manuals, effectively present information, and respond to questions from top management, customers, and service personnel.
- Proficiency in office equipment and Microsoft Office tools including Word, Excel, Outlook, PowerPoint, and specialized tools like Microsoft Project — with both basic and advanced skills
- Ability to travel up to 40% within assigned market
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
As Operational Excellence Director you will lead Facilities Management operations and strategic account management for a significant Soft service portfolio. You will lead senior managers to drive execution against set strategies and business objectives. You will manage ABM strategic performance at ABM serviced account locations across multiple locations.
Key Responsibilities:
- Manages and drives Operational Excellence for the organization’s services and maintains relationships to retain and expand existing strategic accounts.
- Responsible for process review, simplification and implementation to the operational team.
- Collaborate on strategies to reduce operational costs and then drives that strategy to the field delivery team.
- Leads on system and Team Connect development strategy, Amazon systems - WeCan.
- Responsible for creating reports, customer cleaning logs, trackers and converting data to trends and intelligence for the account team to make decisions on.
- Identifies innovation opportunities and co-ordinate trial and rollout programs.
- Supports with special customer projects, trials and requests.
- Responsible for significant key partner relationship management and development.
- Supports Client-facing Business Reviews with peers on account leadership team.
- Typically acts as a point of contact or gatekeeper between strategic account and field operations.
- May select, develop and evaluate personnel to ensure the efficient operation of the function/unit.
- Leads business data analytics, AI strategy and tech innovations and enhancement
Qualities:
- Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
- Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action.
- Communicating effectively with a wide range of individuals in written, oral and interpersonal form, including management and other internal and external business contacts.
- Ability to persuade, market and sell new ideas based on culture, audience, and business needs.
- Staying organized and paying attention to detail in a fast-paced environment.
- Connecting with employees, stakeholders, and community partners at all levels, and building strong relationships.
Objectives & Key Results:
Service Delivery
- Contribute to client-facing Weekly, Monthly and Quarterly Business Reviews with peers on account leadership team
- Foster strong client relationships in procurement
- Financial Management
- Deliver 2% year-over-year account efficiency savings
- People management:
- Up to five (5) first line reports at head of projects/lead analyst level
- 2 indirect reports at analyst level
- Identify and develop future leaders in preparation for significant year-over-year portfolio growth
Minimum Requirements
- Bachelor’s degree in Business or a related field, or ten years related experience.
- HS diploma, GED, or equivalent required.
- Minimum of five (5) years leadership experience in project and/or service management in Facilities Management.
- Senior level management experience and/or experience running large geographic / multi-client market areas.
- Proven experience managing Projects and Service personnel.
- Experience in complex projects involving multiple subcontractors with multiple month schedules.
- Experience in managing a Service business.
- Experience working with and understanding profit and loss financial statements, project costing, and contract profitability.
- Ability to write reports, business correspondence, and procedure manuals, effectively present information, and respond to questions from top management, customers, and service personnel.
- Proficiency in office equipment and Microsoft Office tools including Word, Excel, Outlook, PowerPoint, and specialized tools like Microsoft Project — with both basic and advanced skills
- Ability to travel up to 40% within assigned market
Operational Excellence Leader Jobs by Experience Level
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Find JobsOperational Excellence Leader Job Market
Who's Hiring
- Augmentis218A
- Divert9
- Trivium Packaging6
- Guardian Industries6
- Penske Truck Leasing6
Top Industries Hiring
- Manufacturing
- Healthcare & Medical Services
- Insurance
- Biotechnology & Pharmaceuticals
- Retail
What Employers Look For
The qualifications that appear most often in operational excellence leader jobs.
- Bachelor's degree in engineering, operations management, or a related field
- Lean Six Sigma Black Belt or Green Belt certification
- Five or more years leading continuous improvement initiatives across cross-functional teams
- Proficiency in process mapping tools such as value stream mapping and SIPOC
- Experience using statistical analysis software like Minitab for data-driven decision making
- Demonstrated ability to manage change and train teams on new operational processes
Tips for Your Operational Excellence Leader Job Search
Quantify improvement outcomes on your resume
Hiring managers for operational excellence leader roles expect hard numbers tied to your work. Translate every project into cycle time reduced, cost saved, or defect rate cut. Generic phrases like 'improved efficiency' won't move your application past the initial screen.
List your Lean and Six Sigma credentials prominently
Certifications like Lean Black Belt, Six Sigma Green Belt, or Master Black Belt often appear as minimum requirements. Put them in a dedicated credentials section near the top of your resume so recruiters find them before they reach your experience.
Target postings that name your methodology
Operational excellence roles vary widely by methodology. A job built around DMAIC is a different day-to-day than one focused on value stream mapping or Kaizen events. Filter openings by the specific framework you've led so your application speaks directly to what the team already does.
Apply early to roles that fit
Migrate Mate lists operational excellence leader openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a case study for your process interview
Most operational excellence leader interviews include a problem-solving round where you walk through a real improvement project end to end. Have one documented case ready that covers the baseline state, your root cause analysis, the solution you implemented, and the measured result.
Negotiate scope before you negotiate compensation
Before accepting an offer, clarify which functions you own, whether you have P&L influence, and how process change authority flows. Operational excellence roles vary dramatically in actual decision-making power, and misaligned expectations on scope are the most common reason new leaders leave within a year.
Operational Excellence Leader Jobs: Frequently Asked Questions
Which companies are hiring the most operational excellence leaders?
The companies hiring the most operational excellence leaders right now include Augmentis, Divert, and Trivium Packaging, with the largest share of openings in Texas, California, and Michigan, based on current listings on Migrate Mate as of November 2026. Healthcare systems, large manufacturers, and financial services firms tend to post the highest volume of these roles consistently.
How many operational excellence leader jobs are remote?
About 69% of operational excellence leader openings are fully remote or hybrid as of November 2026, though the share varies by function. Roles focused on enterprise process strategy or program governance are more likely to be remote than positions that require hands-on presence on a plant floor or in a clinical setting.
How do you become an operational excellence leader?
Start by earning a degree in engineering, business, or operations, then pursue a Lean or Six Sigma certification. Build your foundation by leading improvement projects as a team member before taking on a lead role. Develop cross-functional influence skills early, since operational excellence leaders drive change through people they don't directly manage.
Can you get hired as an operational excellence leader with limited experience?
Yes, if you frame project-level improvement work precisely. Hiring managers often consider candidates from adjacent roles like process analyst, industrial engineer, or quality coordinator who can demonstrate they led a Kaizen event, reduced a bottleneck, or trained a team on a new standard. Getting a Green Belt certification before applying strengthens a thinner resume significantly.
What does the operational excellence leader interview process look like?
Most processes run three to four rounds. An initial call screens for methodology fit and leadership scope. A technical round asks you to walk through a real improvement project using a structured problem-solving framework. A final round typically involves senior stakeholders who assess your ability to influence without authority and communicate results to executive audiences.
Where can I find and apply to operational excellence leader jobs?
You can find and apply to operational excellence leader jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your methodology, industry, and seniority level, then apply directly to each listing that fits your background.
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