Operational Support Specialist Jobs
Operational Support Specialist jobs are open across healthcare, logistics, financial services, government, and technology, from entry-level coordinator roles to senior and lead positions, with specializations in process coordination, ticketing systems, and cross-functional team support. Scan the live roles below and apply to whichever ones fit.
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Farmers– where ambition meets opportunity.
Farmers is known for more than its unforgettable jingle – it’s a team with a passion for purpose and making a real difference in people’s lives. Farmers employees deliver peace of mind when it matters most. The organization’s results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on the team. Farmers employees tackle challenges head-on, learn from every experience and measure their impact on the customers who trust them.
Join us and help power the success of Farmers. As a team member, you’ll collaborate with Farmers’ award-winning workforce, benefit from a culture of innovation and support and contribute to their mission of delivering protection and peace of mind to millions of U.S. customers.
Ready to make your mark? Discover Farmers’ vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate.
Job Summary
Essential Job Functions
Physical Actions
Physical Environment
Education Requirements
Experience Requirements
Special Skill Requirement
Additional Qualification
Benefits
This position offers a competitive compensation and benefits package designed to support your wellbeing, growth, and work–life balance. While specific benefits may vary by country and employee level, offerings generally include competitive salary opportunities, performance-based bonuses, comprehensive benefits, and ongoing training and development resources.
Important Hiring Conditions and Disclosures
By applying for this position, candidates acknowledge and agree that:
- Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
- Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
- Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.
Failure to comply with these conditions may impact the hiring decision or employment continuation.
About Farmers Insurance
"Farmers Insurance®" and "Farmers®" are tradenames for a group of insurers providing insurance for automobiles, homes and small businesses and a wide range of other insurance and financial services products. Farmers Insurance Exchange, the largest of the three primary insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2025 Fortune 500 list.
Operational Support Specialist Jobs by Experience Level
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Who's Hiring



Top Industries Hiring
- Education
- Food & Beverage
- Staffing & Recruiting
What Employers Look For
The qualifications that appear most often in operational support specialist jobs.
- Proficiency in service desk or ticketing platforms such as ServiceNow or Zendesk
- Strong written and verbal communication skills for cross-functional coordination
- Experience with data entry, reporting, and maintaining accurate operational records
- Ability to manage multiple concurrent tasks and prioritize in a fast-paced environment
- Familiarity with Microsoft Office Suite or Google Workspace productivity tools
- Associate or bachelor's degree in business administration, operations management, or a related field
Tips for Your Operational Support Specialist Job Search
Tailor your resume to ticketing systems
Operational support roles almost always screen for experience with specific platforms like ATS or service desk tools. Name the exact systems you've used in your work history section so your resume clears automated filters before a human ever reads it.
Quantify your process improvement contributions
Generic phrases like 'supported operations' won't stand out. Describe what broke, what you fixed, and what changed afterward. Reviewers hiring for this role want evidence you can spot inefficiencies and act on them without being asked.
Apply early to roles that fit
Migrate Mate lists operational support specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter postings by functional area
Operational support covers wildly different day-to-day work depending on the department. Use keyword filters like 'logistics operations,' 'IT support,' or 'clinical operations' alongside the job title so you're seeing roles that actually match your background, not just the same title in a different function.
Prepare a scenario answer about escalation
Interviewers for this role almost always ask how you've handled a situation where a process failed or a request couldn't be resolved at your level. Prepare a specific example that walks through your triage steps, who you looped in, and what the outcome was.
Negotiate scope before negotiating pay
Once you have an offer, clarify what tools, systems, and teams you'll own before discussing compensation. Operational support titles carry very different workloads across employers, and knowing the actual scope lets you negotiate from an informed position rather than guessing.
Operational Support Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most operational support specialists?
The most active employers for operational support specialists right now are SIXT, Brown University Health, and Google, and the most openings are in Texas, Rhode Island, and Oklahoma, based on current listings on Migrate Mate as of November 2026. Healthcare systems, government contractors, and logistics companies tend to post the highest volume of these roles consistently throughout the year.
How many operational support specialist jobs are remote?
About 31% of operational support specialist openings are fully remote or hybrid as of November 2026, with availability varying by industry and function. Sub-areas with the most remote options include IT operations support, back-office administrative coordination, and customer-facing support functions that rely primarily on digital communication tools rather than on-site equipment or facilities.
How do you become an operational support specialist?
Start by building experience in administrative coordination, customer service, or a support function within your target industry. Develop proficiency in service desk platforms, project tracking tools, and data reporting. Certifications in IT service management or business operations can strengthen your profile. Apply to entry-level operational roles, then move into specialist positions as you demonstrate the ability to manage processes and handle escalations independently.
Can you get hired as an operational support specialist with little or no experience?
Yes, many employers hire candidates with limited direct experience if they can demonstrate transferable skills from administrative, customer service, or logistics roles. Highlight any exposure to ticketing systems, scheduling tools, or process documentation, even from internships or part-time work. Roles at staffing agencies, healthcare systems, or government contractors often include structured onboarding that accommodates candidates early in their careers.
What does the operational support specialist interview process look like?
Most employers start with a phone or video screen focused on your experience with operational tools and your approach to managing competing priorities. A second round typically involves a hiring manager or small panel asking behavioral questions about process breakdowns, stakeholder communication, and cross-team coordination. Some employers add a practical exercise, such as drafting a process note or working through a mock escalation scenario, before extending an offer.
Where can I find and apply to operational support specialist jobs?
You can find and apply to operational support specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background and functional area, then apply directly to each listing that fits. The platform pulls openings from a wide range of industries, so you can compare roles across healthcare, technology, logistics, and government without switching between multiple sources.
See All 42 Operational Support Specialist Jobs
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