Operations Analyst Jobs in Charlotte, NC
Operations Analyst jobs in Charlotte, North Carolina are in active demand, concentrated in Uptown, South End, and Ballantyne across financial services, logistics, healthcare, and technology. Employers hiring right now include Citi, PSA Airlines, and Pacific Life. See the openings below and apply to the ones that match your experience.
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Showing 5 of 30+ Operations Analyst jobs
Ready to Drive the Future?
As part of the global Bertrandt Group, our team of innovators tackles cutting-edge projects across ADAS, Autonomous Driving, Electric Mobility, and Manufacturing Support, transforming complex issues into sustainable, connected solutions.
Position Summary
The Commercial Operations Systems Analyst supports the identification, evaluation, and onboarding of technology solutions that enable Sales and Commercial Operations capabilities. This role bridges business requirements and IT architecture by translating sales, customer, and operational needs into scalable system capabilities across order management, CRM, customer data, and retail operations.
The ideal candidate will work closely with Commercial Operations, IT, Enterprise Architecture, Data Management, and other stakeholders to evaluate and implement technology solutions that drive business performance and enhance customer experience.
Key Responsibilities
- Translate Commercial Operations requirements into system capabilities across order management, CRM, customer data, and retail operations.
- Identify functional gaps within the commercial systems landscape, including Sales Order Management, CRM platforms, and customer data integration.
- Collaborate with Commercial Operations and IT stakeholders to align technology solutions with revenue-generating business processes.
- Conduct market research, RFIs, and vendor assessments for CRM, order management, logistics (TMS), and customer experience platforms.
- Partner with Enterprise Architecture and Data teams to ensure alignment with system architecture, integration patterns, and customer data strategy.
- Facilitate stakeholder alignment and decision-making across cross-functional teams.
- Support onboarding of new systems and integrations to ensure operational readiness and successful deployment.
- Contribute to the continuous improvement of commercial technology capabilities supporting sales, customer experience, and operational efficiency.
Required Qualifications
- Proven track record of successfully delivering IT projects within complex, matrixed business environments.
- Strong understanding of automotive industry trends, technologies, and challenges.
- Experience supporting commercial technology ecosystems, including CRM, order management, customer data, or related business applications.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and interpersonal skills with the ability to influence and collaborate across multiple levels of an organization.
- Demonstrated ability to build strong stakeholder relationships.
- Knowledge of industry-standard IT tools, technologies, and best practices.
- Experience evaluating software vendors and technology solutions is highly desirable.
Preferred Qualifications
- Experience with:
- CRM platforms
- Sales Order Management systems
- Customer data platforms and integrations
- Logistics and Transportation Management Systems (TMS)
- Retail operations technologies
- Customer experience solutions
- Familiarity with enterprise architecture concepts and system integration methodologies.
- Experience supporting customer data initiatives such as master data management or customer record consolidation projects.
Why Join Bertrandt?
At Bertrandt, you'll be part of a global engineering and technology organization supporting groundbreaking mobility solutions. You'll collaborate with talented professionals, influence critical business systems, and contribute to innovative initiatives that help shape the future of automotive retail and commercial operations.
EEO Statement
Bertrandt US is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination or harassment of any kind. We consider all qualified candidates without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.
Ready to Drive the Future?
As part of the global Bertrandt Group, our team of innovators tackles cutting-edge projects across ADAS, Autonomous Driving, Electric Mobility, and Manufacturing Support, transforming complex issues into sustainable, connected solutions.
Position Summary
The Commercial Operations Systems Analyst supports the identification, evaluation, and onboarding of technology solutions that enable Sales and Commercial Operations capabilities. This role bridges business requirements and IT architecture by translating sales, customer, and operational needs into scalable system capabilities across order management, CRM, customer data, and retail operations.
The ideal candidate will work closely with Commercial Operations, IT, Enterprise Architecture, Data Management, and other stakeholders to evaluate and implement technology solutions that drive business performance and enhance customer experience.
Key Responsibilities
- Translate Commercial Operations requirements into system capabilities across order management, CRM, customer data, and retail operations.
- Identify functional gaps within the commercial systems landscape, including Sales Order Management, CRM platforms, and customer data integration.
- Collaborate with Commercial Operations and IT stakeholders to align technology solutions with revenue-generating business processes.
- Conduct market research, RFIs, and vendor assessments for CRM, order management, logistics (TMS), and customer experience platforms.
- Partner with Enterprise Architecture and Data teams to ensure alignment with system architecture, integration patterns, and customer data strategy.
- Facilitate stakeholder alignment and decision-making across cross-functional teams.
- Support onboarding of new systems and integrations to ensure operational readiness and successful deployment.
- Contribute to the continuous improvement of commercial technology capabilities supporting sales, customer experience, and operational efficiency.
Required Qualifications
- Proven track record of successfully delivering IT projects within complex, matrixed business environments.
- Strong understanding of automotive industry trends, technologies, and challenges.
- Experience supporting commercial technology ecosystems, including CRM, order management, customer data, or related business applications.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and interpersonal skills with the ability to influence and collaborate across multiple levels of an organization.
- Demonstrated ability to build strong stakeholder relationships.
- Knowledge of industry-standard IT tools, technologies, and best practices.
- Experience evaluating software vendors and technology solutions is highly desirable.
Preferred Qualifications
- Experience with:
- CRM platforms
- Sales Order Management systems
- Customer data platforms and integrations
- Logistics and Transportation Management Systems (TMS)
- Retail operations technologies
- Customer experience solutions
- Familiarity with enterprise architecture concepts and system integration methodologies.
- Experience supporting customer data initiatives such as master data management or customer record consolidation projects.
Why Join Bertrandt?
At Bertrandt, you'll be part of a global engineering and technology organization supporting groundbreaking mobility solutions. You'll collaborate with talented professionals, influence critical business systems, and contribute to innovative initiatives that help shape the future of automotive retail and commercial operations.
EEO Statement
Bertrandt US is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination or harassment of any kind. We consider all qualified candidates without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.
See All 30 Operations Analyst Jobs in Charlotte
Find roles in Charlotte that match your experience and apply in just a few clicks.
Find Operations Analyst JobsOperations Analyst Job Market in Charlotte
Who's Hiring
Top Industries Hiring
- Technology & Software
- Banking & Financial Services
- Investment & Asset Management
- Insurance
- Telecommunications
Operations Analyst Jobs in Charlotte: Frequently Asked Questions
How do I get a operations analyst job in Charlotte?
Your strongest path is targeting Charlotte's financial services and healthcare sectors, which generate the most consistent demand for operations analysts locally. Uptown and Ballantyne are the densest hiring corridors. Candidates who combine SQL or Excel proficiency with process improvement exposure, such as Lean or Six Sigma basics, stand out here. Networking through the Charlotte chapter of professional operations and supply chain organizations also gives you a real edge over remote applicants.
Which companies hire operations analysts in Charlotte?
Charlotte operations analyst roles are posted by Citi, PSA Airlines, and Pacific Life and others right now, based on current listings on Migrate Mate as of July 2026. Charlotte's mix of large bank headquarters, regional healthcare systems, and growing logistics firms means hiring is spread across both corporate back-office teams and leaner operations departments at mid-size companies.
Are there remote operations analyst jobs in Charlotte?
Yes, though availability depends on the role type. Desk-based and data-focused operations analyst work tends to be remote-friendly, while roles tied to supply chain, facilities, or on-site process management are typically in person. About 40% of operations analyst openings tied to Charlotte are remote or hybrid as of July 2026, with financial services and technology firms in South End and Uptown most likely to offer flexible arrangements.
How can I get a operations analyst job in Charlotte with little or no experience?
The most realistic entry point in Charlotte is targeting coordinator or junior analyst roles within the city's large banking and healthcare employers, who frequently run structured analyst development programs. Lateral moves from administrative, customer operations, or data entry roles inside those organizations are a common local pathway. Building familiarity with tools like Tableau, Excel, or basic SQL, and pursuing a process improvement certification, meaningfully strengthens applications for entry-level positions with Charlotte's corporate employers.
Which industries hire the most operations analysts in Charlotte?
Charlotte operations analyst roles concentrate in Technology & Software, Banking & Financial Services, and Investment & Asset Management, based on current listings on Migrate Mate as of July 2026. Charlotte's status as a major U.S. banking hub, combined with its growing healthcare and logistics infrastructure, makes those sectors the primary engines of local operations analyst demand.
Related Jobs in North Carolina
See All 30 Operations Analyst Jobs in Charlotte
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