Operations Analyst Jobs in Pittsburgh, PA

If you have experience with facilities administration, come join our Corporate Real Estate Services team! This position will allow you to work with many departments within the Bank. You will provide operational services for all Dollar Bank real estate properties, and you will have the opportunity to use your budgeting skills for all real estate properties. Be a part of a team that contributes to transforming our workspace into a highly performing workplace environment.

Qualifications:

• High School Diploma/GED required. Associate’s Degree preferred.
• Minimum 3 years property management experience required.
• Proficient in Microsoft Office including Word and Excel (Candidate will be tested for Microsoft Excel).
• Demonstrated ability to work independently and to interact with team in a fast paced environment.
• Detailed oriented skills.
• Strong organization and prioritization skills.
• Excellent oral and written communication skills.
• Valid Pennsylvania Driver’s license required.

Principal Activities and Duties:

Administrative

• Provide administrative support to the VP, Corporate Real Estate Services, Facilities Officers, and Construction Manager.
• Administration of the vendor certificates of insurance database YARDI including requesting updates from service providers.
• Work with Facilities Officers to handle property management operations related activities including issuing purchase orders, managing bid requests, and processing of all department invoices.
• Coordinate special events in support of corporate initiatives.
• Provide facility specific support to the project management team as required.
• Act as main departmental interface with third party CRES operating system provider YARDI.
• Act as interface with visitors and outside vendors.
• Assist facilities officers with uploading all pertinent vendor related information such as: Vendor Contracts, Vendor Contact Info. Vendor Certificates of insurance (COI), Approved Vendor Equipment proposal Etc. into YARDI vendor management tracking.
• Coordinate outside vendor facility access in Bank’s vendor access systems Hello Visitor.
• Provide direction to vendors and facilities staff as required to ensure excellent execution of facilities related work.
• Manage the interior sign program for the branches including nameplates, regulatory notices, directional signs and etc.
• Acts as department liaison for computer database network requirements.
• Daily administration of the internal work order system YARDI.
• Coordinate and schedule outside service providers including electronic service call alerts to branches/departments and confirming that work has been completed and update corresponding YARDI work orders.
• Assist Facilities Officers with uploading of all equipment information into YARDI such as: Signed proposals, Equipment identifying inf (I.E Model serial number etc.), Warranty Information.
• Coordination of the company key and lock systems including regular audits of keys outstanding to service providers, Security Department notifications for lost keys and emergency re-keying of facilities when keys are lost or stolen.

Budget

• Process maintenance and capital improvement/construction invoices to include coding, data entering, scanning/electronic filing, and obtaining appropriate management approvals.
• Assist with the preparation of departmental operating and occupancy budgets.
• Create consolidated budget reports for management review and approval.
• Work with the VP of CRES and Facilities Officers to compare/analyze actual to budgeted results on an ongoing basis and report on significant variances.
• Prepare all capital/construction budget reconciliations and research budget variances.
• Ensure prompt and accurate invoice processing for all departmental invoices within the Banks invoice processing platform.
• Work with VP of CRES, Facilities Officers, and vendors to promptly research all invoice/billing errors and ensure accurate resolutions to all errors.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.