Entry Level Operations Center Manager Jobs
New grad operations center manager jobs open the door for recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on coursework in logistics or operations can matter more than a lengthy resume. Most openings are on-site roles across Technology & Software, Retail, and E-Commerce & Online Marketplaces, with employers like Amazon, Apple, and Optum hiring at this level now.
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Showing 5 of 43+ Entry Level Operations Center Manager jobs
Overview
Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.
As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.
Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.
Come change the game with us. Apply today!
Foot Locker’s Physical Security Operations Center (SOC) serves as the 24/7 communication, alarm monitoring, and situational awareness hub supporting Foot Locker’s Physical Security and Loss Prevention operations.
Please note: This is a Physical Security Operations Center position and is not a cybersecurity/IT Security role.
The Security Operations Center Analyst reports to the Sr. Manager of Security and interacts with Security, Loss Prevention, store teams, business partners, law enforcement, and other stakeholders throughout the organization.
The Analyst’s primary responsibilities include intrusion alarm monitoring and response, video verification, law enforcement notification, alarm system administration, video surveillance support, access control administration, incident escalation, and security system support.
WORK LOCATION & SCHEDULE
Location: New York City, on-site
Full-Time: Monday–Friday, 12:00 a.m.–8:00 a.m.
The Security Operations Centre operates 24 hours a day, 7 days a week, 365 days a year. Candidates must be able to reliably work their assigned schedule and have reasonable flexibility to support other shifts, weekends, and holidays when operationally necessary.
Responsibilities
Operational Coverage & Shift Handoff
Because the SOC is a continuous 24/7 operation, maintaining uninterrupted operational coverage is essential.
- Shift Handoff: Analysts are expected to complete a face-to-face handoff with the incoming analyst before concluding their shift. The handoff should include active incidents, outstanding issues, system conditions, service matters, and other information necessary to maintain continuity of operations.
- Meal and Rest Periods: SOC coverage must be maintained at all times. Meal and rest periods are coordinated based on operational requirements and staffing coverage. The standard schedule includes two 15-minute rest periods and one 30-minute unpaid meal period, administered in accordance with applicable company policy and legal requirements.
- Schedule Flexibility: Due to the 24/7 nature of the operation, occasional schedule flexibility may be required to support staffing needs, including coverage for absences, approved time off, weekends, holidays, or other operational requirements.
Key Responsibilities
- Monitor intrusion alarm systems and promptly investigate alarm activations.
- Utilize video surveillance systems to verify alarms, assess conditions, and support appropriate response.
- Notify law enforcement, emergency responders, Security leadership, store personnel, and other stakeholders when appropriate.
- Administer alarm access codes and assist store teams with code changes, remote arming, and related alarm-system support.
- Identify recurring and false alarm conditions, document findings, and initiate corrective action or service requests as appropriate.
- Establish and monitor Special Attention locations involving heightened security concerns, including damaged doors, broken gates, boarded windows, or other vulnerabilities requiring increased monitoring.
- Conduct incident-based video review and preserve, export, and distribute video evidence to authorized stakeholders in accordance with established procedures.
- Review intrusion alarm activity and reports and coordinate with stores to identify system or operational issues.
- Coordinate service requests for CCTV, intrusion alarm, access control, and EAS systems.
- Support access-control administration, including credential management and authorized visitor entries.
- Monitor physical security systems and escalate outages, failures, or significant security conditions.
- Provide timely escalation during major incidents and prepare clear, concise communications for Security leadership and business partners.
- Accurately document security events, actions taken, notifications, and incident outcomes.
- Maintain operational reports and metrics relating to alarm activity, incidents, security systems, and SOC operations.
- Communicate effectively through email, telephone, security platforms, and approved business applications.
- Work independently and exercise sound judgment during periods of limited direct supervision.
- Follow established SOC procedures, escalation protocols, confidentiality requirements, and security standards.
QUALIFICATIONS
Preferred Experience
- Previous Security Operations Center, command center, alarm monitoring, dispatch, Loss Prevention, or similar physical-security experience preferred.
- Alarm monitoring and incident response experience preferred.
- Experience operating or administering physical security technologies, including CCTV/video management, intrusion alarm, and access-control systems.
- Experience with Genetec Security Center and C•CURE 9000 is a plus.
- Experience coordinating security equipment service, troubleshooting, or vendor support is a plus.
Knowledge, Skills & Abilities
- Strong technical aptitude and the ability to operate multiple security and communication systems simultaneously.
- Ability to effectively monitor security cameras, intrusion alarms, access-control systems, telephones, and emergency communication platforms.
- Working knowledge of common Information Technology terminology and concepts.
- Strong written and verbal communication skills.
- Ability to clearly document incidents and communicate critical information during urgent or rapidly developing situations.
- Strong attention to detail with the ability to prioritize multiple events, alarms, and requests.
- Ability to maintain confidentiality when handling sensitive security, investigative, employee, and business information.
- Ability to remain calm, professional, and organized during emergencies and high-volume periods.
- Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
- Ability to work independently with limited direct supervision.
- Strong reliability, punctuality, and dependability are essential due to the continuous 24/7 nature of the operation.
- Must be flexible and able to adapt to changing priorities and operational conditions.
ATTENDANCE & SCHEDULE EXPECTATIONS
Consistent and reliable attendance is an essential requirement of this position due to the continuous operational responsibilities of the SOC.
Employees are expected to report to work on time, remain on duty through the required shift handoff, and maintain operational coverage consistent with established SOC procedures.
The position may occasionally require flexibility to support staffing needs, approved absences, holidays, weekends, or other operational requirements.
At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
- Cameras must be on for all virtual interviews.
- AI tools are strictly prohibited during interviews or assessments.
We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.
BENEFITS
Compensation
Salary Range: $23 per hour
This range represents the anticipated minimum and maximum base compensation for the position. Actual compensation will be determined based on relevant experience, education, knowledge, skills, internal equity, and applicable market considerations.
Benefits
Eligible employees may have access to benefits including:
- Medical, dental, and vision coverage
- 401(k) and Roth 401(k) retirement plans
- Paid Time Off (PTO)
- Paid parental leave
- Employee discount
- Flexible Spending Account (FSA)
- Life insurance
- Tuition reimbursement for eligible courses
- Live Well, Work Well health initiatives
- Employee Assistance Program (EAP)
- Professional development assistance
Overview
Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.
As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.
Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.
Come change the game with us. Apply today!
Foot Locker’s Physical Security Operations Center (SOC) serves as the 24/7 communication, alarm monitoring, and situational awareness hub supporting Foot Locker’s Physical Security and Loss Prevention operations.
Please note: This is a Physical Security Operations Center position and is not a cybersecurity/IT Security role.
The Security Operations Center Analyst reports to the Sr. Manager of Security and interacts with Security, Loss Prevention, store teams, business partners, law enforcement, and other stakeholders throughout the organization.
The Analyst’s primary responsibilities include intrusion alarm monitoring and response, video verification, law enforcement notification, alarm system administration, video surveillance support, access control administration, incident escalation, and security system support.
WORK LOCATION & SCHEDULE
Location: New York City, on-site
Full-Time: Monday–Friday, 12:00 a.m.–8:00 a.m.
The Security Operations Centre operates 24 hours a day, 7 days a week, 365 days a year. Candidates must be able to reliably work their assigned schedule and have reasonable flexibility to support other shifts, weekends, and holidays when operationally necessary.
Responsibilities
Operational Coverage & Shift Handoff
Because the SOC is a continuous 24/7 operation, maintaining uninterrupted operational coverage is essential.
- Shift Handoff: Analysts are expected to complete a face-to-face handoff with the incoming analyst before concluding their shift. The handoff should include active incidents, outstanding issues, system conditions, service matters, and other information necessary to maintain continuity of operations.
- Meal and Rest Periods: SOC coverage must be maintained at all times. Meal and rest periods are coordinated based on operational requirements and staffing coverage. The standard schedule includes two 15-minute rest periods and one 30-minute unpaid meal period, administered in accordance with applicable company policy and legal requirements.
- Schedule Flexibility: Due to the 24/7 nature of the operation, occasional schedule flexibility may be required to support staffing needs, including coverage for absences, approved time off, weekends, holidays, or other operational requirements.
Key Responsibilities
- Monitor intrusion alarm systems and promptly investigate alarm activations.
- Utilize video surveillance systems to verify alarms, assess conditions, and support appropriate response.
- Notify law enforcement, emergency responders, Security leadership, store personnel, and other stakeholders when appropriate.
- Administer alarm access codes and assist store teams with code changes, remote arming, and related alarm-system support.
- Identify recurring and false alarm conditions, document findings, and initiate corrective action or service requests as appropriate.
- Establish and monitor Special Attention locations involving heightened security concerns, including damaged doors, broken gates, boarded windows, or other vulnerabilities requiring increased monitoring.
- Conduct incident-based video review and preserve, export, and distribute video evidence to authorized stakeholders in accordance with established procedures.
- Review intrusion alarm activity and reports and coordinate with stores to identify system or operational issues.
- Coordinate service requests for CCTV, intrusion alarm, access control, and EAS systems.
- Support access-control administration, including credential management and authorized visitor entries.
- Monitor physical security systems and escalate outages, failures, or significant security conditions.
- Provide timely escalation during major incidents and prepare clear, concise communications for Security leadership and business partners.
- Accurately document security events, actions taken, notifications, and incident outcomes.
- Maintain operational reports and metrics relating to alarm activity, incidents, security systems, and SOC operations.
- Communicate effectively through email, telephone, security platforms, and approved business applications.
- Work independently and exercise sound judgment during periods of limited direct supervision.
- Follow established SOC procedures, escalation protocols, confidentiality requirements, and security standards.
QUALIFICATIONS
Preferred Experience
- Previous Security Operations Center, command center, alarm monitoring, dispatch, Loss Prevention, or similar physical-security experience preferred.
- Alarm monitoring and incident response experience preferred.
- Experience operating or administering physical security technologies, including CCTV/video management, intrusion alarm, and access-control systems.
- Experience with Genetec Security Center and C•CURE 9000 is a plus.
- Experience coordinating security equipment service, troubleshooting, or vendor support is a plus.
Knowledge, Skills & Abilities
- Strong technical aptitude and the ability to operate multiple security and communication systems simultaneously.
- Ability to effectively monitor security cameras, intrusion alarms, access-control systems, telephones, and emergency communication platforms.
- Working knowledge of common Information Technology terminology and concepts.
- Strong written and verbal communication skills.
- Ability to clearly document incidents and communicate critical information during urgent or rapidly developing situations.
- Strong attention to detail with the ability to prioritize multiple events, alarms, and requests.
- Ability to maintain confidentiality when handling sensitive security, investigative, employee, and business information.
- Ability to remain calm, professional, and organized during emergencies and high-volume periods.
- Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
- Ability to work independently with limited direct supervision.
- Strong reliability, punctuality, and dependability are essential due to the continuous 24/7 nature of the operation.
- Must be flexible and able to adapt to changing priorities and operational conditions.
ATTENDANCE & SCHEDULE EXPECTATIONS
Consistent and reliable attendance is an essential requirement of this position due to the continuous operational responsibilities of the SOC.
Employees are expected to report to work on time, remain on duty through the required shift handoff, and maintain operational coverage consistent with established SOC procedures.
The position may occasionally require flexibility to support staffing needs, approved absences, holidays, weekends, or other operational requirements.
At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
- Cameras must be on for all virtual interviews.
- AI tools are strictly prohibited during interviews or assessments.
We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.
BENEFITS
Compensation
Salary Range: $23 per hour
This range represents the anticipated minimum and maximum base compensation for the position. Actual compensation will be determined based on relevant experience, education, knowledge, skills, internal equity, and applicable market considerations.
Benefits
Eligible employees may have access to benefits including:
- Medical, dental, and vision coverage
- 401(k) and Roth 401(k) retirement plans
- Paid Time Off (PTO)
- Paid parental leave
- Employee discount
- Flexible Spending Account (FSA)
- Life insurance
- Tuition reimbursement for eligible courses
- Live Well, Work Well health initiatives
- Employee Assistance Program (EAP)
- Professional development assistance
See All 43 Entry Level Operations Center Manager Jobs
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Find JobsEntry Level Operations Center Manager Job Market
Who's Hiring
- Amazon24
- Apple1
- Optum1
- Petco1
- Oracle1
Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
- Education
- Electronics & Hardware
Entry Level Operations Center Manager Jobs: Frequently Asked Questions
How do I get an entry level operations center manager job?
Entry level operations center manager roles typically look for candidates who can demonstrate organizational skills, clear communication, and comfort with monitoring systems or coordinating teams under pressure. Internships in logistics, emergency services, or facility operations give you a clear edge. Certifications in incident management, dispatching, or operations software can also set a junior candidate apart from others with similar academic backgrounds.
Which companies hire entry level operations center managers?
Companies hiring entry level operations center managers right now include Amazon, Apple, and Optum, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from government agencies, logistics and transportation companies, healthcare networks, and security or facilities management firms that need hands-on coordinators to staff their operations centers around the clock.
Are there remote entry level operations center manager jobs?
Yes, though most positions at this level are on-site given the monitoring and coordination responsibilities involved. About 0% of entry level operations center manager openings are remote or hybrid as of November 2026, so options do exist for candidates who need flexibility. Remote roles at this stage often involve virtual dispatching, data monitoring, or coordination support for distributed teams.
Are these new grad operations center manager jobs?
Yes, many of these postings are new grad and junior roles designed for recent graduates and candidates early in their careers. A new grad friendly posting typically welcomes zero to two years of experience, accepts internship or volunteer work in lieu of full-time history, and may mention training programs or mentorship. Look for language like "recent graduate considered" or "will train" as strong signals.
Which industries hire the most entry level operations center managers?
Entry Level operations center manager roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at the entry level because they run around-the-clock operations that require dedicated coordination staff, creating consistent openings for junior candidates building their first professional experience in an operations environment.