Mid Level Operations Coach Jobs
Mid level operations coach jobs go to professionals ready to own coaching initiatives end to end, guide frontline teams without constant oversight, and drive measurable process improvements across their sites. Roles are 25% remote or hybrid, concentrated in Education, Technology & Software, and Healthcare & Medical Services, with employers like Amazon, JPMorganChase, and CBRE hiring at this level now.
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Showing 5 of 76+ Mid Level Operations Coach jobs
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Operations, sales, trading/underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures. Job expectations include performing Customer Identification Program and Customer Due Diligence refresh processes.
LOB Job Description:
This position will support the Regulatory Processes & Reporting Team. The associate in this role will be responsible for operations broker dealer and bank regulatory reporting requirements. The associate will liaise with Finance and Operations associates to research exceptions and analyze operational data for compliance with applicable industry rules. The associate in this role may have oversight for the offshore functions aligned with the Regulatory Reporting team. This role will be cross trained on and provide back up support on reporting functions performed by the team, including but not limited to TIC Reporting and FOCUS Reporting. Associate will be expected to perform ongoing evaluations, quality assurance, and process testing and control improvements to regulatory reporting processes.
Responsibilities:
- Maintains accuracy of client portfolio using internal and external comparison tools
- Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
- Explores methods to enhance processes, further reduce risks, and boost client experience
- Partners with colleagues on the trade and sales support teams, as well as external agents
- Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
- Escalates potential risks and exposures to manager in a timely manner
- Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
- Cross Train and Backup assigned functions within the process
- Escalate issues to management/risk as necessary
- Participate in tactical and strategic initiatives related to assigned Regulatory Reporting
Required Qualifications:
- 3-5 years brokerage operations experience, preferably in a regulatory or control department
- Microsoft Excel experience
- Working knowledge of stock record and/or broker dealer books and records concepts
- Detail orientation
- Ability to manage multiple priorities and multi task
- Excellent time management and prioritization skills, with ability to meet tight deadlines
- Ability and willingness to continuously learn on the job
- Ability to problem-solve and take ownership of process improvements
- Able to work in a team environment
- Excellent verbal and written communication skills with ability to communicate with various stakeholders
Desired Qualifications:
- Familiarity with the full Microsoft Office Suite, including Word, Outlook and Access
- Experience with data analysis, including maintaining databases, collecting data, filtering and cleaning data, identifying patterns, interpreting data and presenting findings
- Experience in the financial services industry
- Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Skills:
- Attention to Detail
- Critical Thinking
- Data Collection and Entry
- Recording/Organizing Information
- Research
- Fraud Management
- Interpret Relevant Laws, Rules, and Regulations
- Problem Solving
- Quality Assurance
- Risk Management
- Adaptability
- Customer and Client Focus
- Prioritization
- Result Orientation
- Written Communications
Shift:
1st shift (United States of America)Hours Per Week:
40Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Operations, sales, trading/underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures. Job expectations include performing Customer Identification Program and Customer Due Diligence refresh processes.
LOB Job Description:
This position will support the Regulatory Processes & Reporting Team. The associate in this role will be responsible for operations broker dealer and bank regulatory reporting requirements. The associate will liaise with Finance and Operations associates to research exceptions and analyze operational data for compliance with applicable industry rules. The associate in this role may have oversight for the offshore functions aligned with the Regulatory Reporting team. This role will be cross trained on and provide back up support on reporting functions performed by the team, including but not limited to TIC Reporting and FOCUS Reporting. Associate will be expected to perform ongoing evaluations, quality assurance, and process testing and control improvements to regulatory reporting processes.
Responsibilities:
- Maintains accuracy of client portfolio using internal and external comparison tools
- Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
- Explores methods to enhance processes, further reduce risks, and boost client experience
- Partners with colleagues on the trade and sales support teams, as well as external agents
- Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
- Escalates potential risks and exposures to manager in a timely manner
- Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
- Cross Train and Backup assigned functions within the process
- Escalate issues to management/risk as necessary
- Participate in tactical and strategic initiatives related to assigned Regulatory Reporting
Required Qualifications:
- 3-5 years brokerage operations experience, preferably in a regulatory or control department
- Microsoft Excel experience
- Working knowledge of stock record and/or broker dealer books and records concepts
- Detail orientation
- Ability to manage multiple priorities and multi task
- Excellent time management and prioritization skills, with ability to meet tight deadlines
- Ability and willingness to continuously learn on the job
- Ability to problem-solve and take ownership of process improvements
- Able to work in a team environment
- Excellent verbal and written communication skills with ability to communicate with various stakeholders
Desired Qualifications:
- Familiarity with the full Microsoft Office Suite, including Word, Outlook and Access
- Experience with data analysis, including maintaining databases, collecting data, filtering and cleaning data, identifying patterns, interpreting data and presenting findings
- Experience in the financial services industry
- Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Skills:
- Attention to Detail
- Critical Thinking
- Data Collection and Entry
- Recording/Organizing Information
- Research
- Fraud Management
- Interpret Relevant Laws, Rules, and Regulations
- Problem Solving
- Quality Assurance
- Risk Management
- Adaptability
- Customer and Client Focus
- Prioritization
- Result Orientation
- Written Communications
Shift:
1st shift (United States of America)Hours Per Week:
40See All 76 Mid Level Operations Coach Jobs
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Find JobsMid Level Operations Coach Job Market
Who's Hiring
Top Industries Hiring
- Education20
- Technology & Software10
- Healthcare & Medical Services9
- Retail4
- Banking & Financial Services4
Mid Level Operations Coach Jobs: Frequently Asked Questions
How do I get a mid level operations coach job?
Position yourself around ownership, not just participation. Highlight coaching outcomes you drove directly, such as reduced turnover, improved throughput, or team performance gains you can quantify. Tailor your resume to show you've led projects rather than supported them, and emphasize your ability to coach peers and frontline staff with limited direction from above. Specificity in results beats a list of responsibilities.
Which companies hire mid level operations coachs?
Companies hiring mid level operations coachs right now include Amazon, JPMorganChase, and CBRE, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from organizations scaling their operations teams, including large retailers, logistics providers, and manufacturers who need experienced coaches to develop frontline supervisors and standardize performance systems.
Are there remote mid level operations coach jobs?
Yes, though most operations coach roles lean toward on-site or hybrid given the hands-on nature of the work. About 25% of mid level operations coach openings are remote or hybrid as of November 2026, and those tend to appear in organizations with distributed warehouse networks or multi-site retail structures where coaches coordinate across locations rather than embed in a single facility.
How do I move up to a mid level operations coach role?
The move from entry level to mid level in operations coaching comes from accumulating visible ownership over time. Build a record of coaching outcomes you can speak to concretely, volunteer to lead process improvement projects, and develop working knowledge of performance management frameworks. Earning trust from senior leadership to run initiatives independently is what signals readiness for the mid level step.
Which industries hire the most mid level operations coachs?
Mid Level operations coach roles concentrate in Education, Technology & Software, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because they operate at scale, rely on frontline performance, and need experienced coaches to close skill gaps, reduce attrition, and sustain operational standards across large, distributed workforces.