Operations Jobs in Charlotte, NC
Operations jobs in Charlotte are concentrated across the financial services corridor in Uptown, the logistics and distribution hubs near Airport Road and Steele Creek, and the fast-growing mixed-use developments in South End, with active hiring in supply chain, facilities management, and business process roles. Employers driving demand right now include Wells Fargo, Alvarez & Marsal, and Marriott International. Scan the live roles below and apply to whichever ones fit.
Find Operations JobsOverview
Showing 5 of 309+ Operations jobs
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
We have an exciting opportunity for an Operations Coach to join our team at Ameriprise. In this role, you will provide guidance, coaching, and indirect leadership to peers on operational processes, policies, and best practices related to money movement transaction requests.
You will research and respond to complex issues, ensuring timely resolution of problems as they arise. Additionally, you will support quality management processes and serve as a subject matter expert for a range of business-driven initiatives.
This position requires a strong commitment to compliance, ensuring that all transaction processing adheres to applicable industry regulations as well as internal policies and procedures.
Key Responsibilities
- Research, analyze, and resolve advanced and complex transaction and inquiry issues. Provide clear explanations of policies, resolutions, and required actions to advisors, clients, and business partners.
- Mentor peers on processes, procedures, and issue resolution. Support training efforts by guiding less-experienced team members on systems and operational practices.
- Perform daily operational tasks, including auditing and transaction processing.
- Participate in projects and departmental initiatives, often serving as a subject matter expert.
Required Qualifications
- High school diploma or GED required.
- 3–5 years of relevant experience; post-secondary education may be combined with experience to meet requirements.
- Minimum of 3 years’ experience in a service call center or transaction processing environment.
- Strong attention to detail with the ability to meet tight deadlines while maintaining accuracy.
- Effective written and verbal communication skills.
- Demonstrated analytical, problem-solving, and issue resolution abilities.
- Proven ability to build relationships and influence others without direct authority.
Preferred Qualifications
- Experience in financial services or product-specific environments.
- Familiarity with Ameriprise policies and procedures.
- Banking experience, particularly with wires, ACH, and check processing.
Base Pay Salary
The estimated base salary for this role is $50,800-69,900 year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Business Support & Operations
Line of Business
CLEAR Clearing
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
We have an exciting opportunity for an Operations Coach to join our team at Ameriprise. In this role, you will provide guidance, coaching, and indirect leadership to peers on operational processes, policies, and best practices related to money movement transaction requests.
You will research and respond to complex issues, ensuring timely resolution of problems as they arise. Additionally, you will support quality management processes and serve as a subject matter expert for a range of business-driven initiatives.
This position requires a strong commitment to compliance, ensuring that all transaction processing adheres to applicable industry regulations as well as internal policies and procedures.
Key Responsibilities
- Research, analyze, and resolve advanced and complex transaction and inquiry issues. Provide clear explanations of policies, resolutions, and required actions to advisors, clients, and business partners.
- Mentor peers on processes, procedures, and issue resolution. Support training efforts by guiding less-experienced team members on systems and operational practices.
- Perform daily operational tasks, including auditing and transaction processing.
- Participate in projects and departmental initiatives, often serving as a subject matter expert.
Required Qualifications
- High school diploma or GED required.
- 3–5 years of relevant experience; post-secondary education may be combined with experience to meet requirements.
- Minimum of 3 years’ experience in a service call center or transaction processing environment.
- Strong attention to detail with the ability to meet tight deadlines while maintaining accuracy.
- Effective written and verbal communication skills.
- Demonstrated analytical, problem-solving, and issue resolution abilities.
- Proven ability to build relationships and influence others without direct authority.
Preferred Qualifications
- Experience in financial services or product-specific environments.
- Familiarity with Ameriprise policies and procedures.
- Banking experience, particularly with wires, ACH, and check processing.
Base Pay Salary
The estimated base salary for this role is $50,800-69,900 year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Business Support & Operations
Line of Business
CLEAR Clearing
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
See All 309+ Operations Jobs in Charlotte
Find roles in Charlotte that match your experience and apply in just a few clicks.
Find Operations JobsOperations Job Market in Charlotte
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services17
- Retail13
- Investment & Asset Management11
- Banking & Financial Services10
- Technology & Software9
Operations Jobs in Charlotte: Frequently Asked Questions
How do I get a operations job in Charlotte?
Focus on Charlotte's largest concentrations of operations work: financial services firms in Uptown, healthcare systems like Atrium Health and Novant Health, and the manufacturing and logistics companies clustered near the airport and along I-85. Candidates who stand out locally know process improvement tools like Lean or Six Sigma, have experience coordinating cross-functional teams, and can point to measurable outcomes from previous roles. Tailoring your application to the specific sector matters here.
Which companies hire operationss in Charlotte?
Charlotte operations roles are posted by Wells Fargo, Alvarez & Marsal, and Marriott International and others right now, based on current listings on Migrate Mate as of July 2026. Charlotte's employer base ranges from large bank and insurance headquarters in Uptown to regional distribution centers, hospital networks, and a growing set of corporate headquarters that have relocated to the metro in recent years.
Are there remote operations jobs in Charlotte?
Yes, though it depends heavily on the role: analytical and planning-focused operations positions can often go remote, while facilities, warehouse, and on-site coordination roles almost always require in-person presence. About 44% of operations openings tied to Charlotte are remote or hybrid as of July 2026, with remote options most common in business operations, vendor management, and project coordination functions tied to Charlotte's financial and corporate sector.
How can I get a operations job in Charlotte with little or no experience?
The most realistic entry path in Charlotte is through coordinator or analyst roles at the city's large healthcare networks, financial services firms, or third-party logistics companies, which routinely hire early-career candidates. Look for titles like operations coordinator, administrative operations associate, or project support specialist. Charlotte Community College and the UNC Charlotte area also connect graduates to local employers through internship pipelines, and temp-to-hire roles at distribution centers near the airport are a common foot in the door.
Which industries hire the most operationss in Charlotte?
Most operations openings in Charlotte sit in Consulting & Professional Services, Retail, and Investment & Asset Management, per current listings on Migrate Mate as of July 2026. Charlotte's role as a major banking hub, combined with one of the Southeast's largest healthcare systems and a busy cargo airport, creates consistent demand for operations professionals across all three of those sectors.
Related Jobs in North Carolina
See All 309+ Operations Jobs in Charlotte
Find roles in Charlotte that match your experience and apply in just a few clicks.
Find Operations Jobs