Operations Jobs in Nashville, TN
Operations jobs in Nashville are in strong demand, concentrated in Midtown, the Gulch, and the growing Antioch and Berry Hill corridors, across healthcare, logistics, and hospitality. Employers actively hiring include Oracle, Work From Home, and Veho. Scan the live roles below and apply to whichever ones fit.
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Job Summary
Enforcement Operations & Case Management
- Triage, investigate, and document enforcement disputes, edge cases, and high-risk violations to ensure fair, accurate, and audit-ready resolution.
- Own and execute daily waiver and refund review processes in strict alignment with compliance policies and financial controls.
Compliance & Regulatory Oversight
- Maintain centralized, audit-ready documentation for enforcement procedures, dispute handling logic, and compliance standards.
- Ensure all enforcement activities and operational workflows adhere strictly to federal, state, and local regulatory requirements.
Vendor, BPO, & Collateral Quality Assurance
- Oversee the Vendor Quality Assurance program, conducting regular audits of outsourced (BPO) support teams and vendor-processed data (e.g., license plate verification, skip trace returns).
- Coordinate the implementation, QA, and formatting of enforcement collateral (mailers, notices) to verify vendor SLA compliance and adherence to standards before distribution.
- Surface coaching opportunities and work with Manager to build QA rubrics to improve BPO resolution accuracy and policy/SLA adherence.
Collections & Data Lifecycle Integrity
- Manage daily file transfers and data integrations with third-party enforcement, skip tracing, and collection partners to guarantee data accuracy and proactively resolve file processing errors.
- Track and report on operational SLAs, waiver turnaround times, refund consistency, and dispute outcomes across all partner channels.
Cross-Functional Partnership & Systems Improvement
- Collaborate with Field Operations, Legal, and Support Leadership to flag systemic breakdowns, high-risk parking locations, or operational vulnerabilities.
- Assist in location onboarding and launch review processes to verify site readiness.
- Recommend and implement continuous improvements to internal tools, agent support macros, and automated workflows to reduce customer friction and enhance operational clarity.
Qualifications
- Experience: 3–5+ years of experience in enforcement and/or parking operations, compliance, trust & safety, regulatory audit, support quality assurance, or risk management.
- Data & Analytics: Strong proficiency in operational data analysis, spreadsheet modeling, and building actionable reporting/dashboards.
- Vendor & BPO Management: Practical experience managing or auditing BPO support teams, vendor SLAs, third-party collections, or skip-tracing data workflows.
- Communication: Exceptional written and verbal communication skills with a track record of producing clear case summaries and recommendation memos.
- Core Competencies: Strong attention to detail, investigative curiosity, sound judgment, and a commitment to systems thinking and process integrity.
Salary Range: $65,000 - $75,000 annually per year
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.
Location: 501 Commerce St, Suite 1210 Location : US-TN-Nashville
Job Summary
Enforcement Operations & Case Management
- Triage, investigate, and document enforcement disputes, edge cases, and high-risk violations to ensure fair, accurate, and audit-ready resolution.
- Own and execute daily waiver and refund review processes in strict alignment with compliance policies and financial controls.
Compliance & Regulatory Oversight
- Maintain centralized, audit-ready documentation for enforcement procedures, dispute handling logic, and compliance standards.
- Ensure all enforcement activities and operational workflows adhere strictly to federal, state, and local regulatory requirements.
Vendor, BPO, & Collateral Quality Assurance
- Oversee the Vendor Quality Assurance program, conducting regular audits of outsourced (BPO) support teams and vendor-processed data (e.g., license plate verification, skip trace returns).
- Coordinate the implementation, QA, and formatting of enforcement collateral (mailers, notices) to verify vendor SLA compliance and adherence to standards before distribution.
- Surface coaching opportunities and work with Manager to build QA rubrics to improve BPO resolution accuracy and policy/SLA adherence.
Collections & Data Lifecycle Integrity
- Manage daily file transfers and data integrations with third-party enforcement, skip tracing, and collection partners to guarantee data accuracy and proactively resolve file processing errors.
- Track and report on operational SLAs, waiver turnaround times, refund consistency, and dispute outcomes across all partner channels.
Cross-Functional Partnership & Systems Improvement
- Collaborate with Field Operations, Legal, and Support Leadership to flag systemic breakdowns, high-risk parking locations, or operational vulnerabilities.
- Assist in location onboarding and launch review processes to verify site readiness.
- Recommend and implement continuous improvements to internal tools, agent support macros, and automated workflows to reduce customer friction and enhance operational clarity.
Qualifications
- Experience: 3–5+ years of experience in enforcement and/or parking operations, compliance, trust & safety, regulatory audit, support quality assurance, or risk management.
- Data & Analytics: Strong proficiency in operational data analysis, spreadsheet modeling, and building actionable reporting/dashboards.
- Vendor & BPO Management: Practical experience managing or auditing BPO support teams, vendor SLAs, third-party collections, or skip-tracing data workflows.
- Communication: Exceptional written and verbal communication skills with a track record of producing clear case summaries and recommendation memos.
- Core Competencies: Strong attention to detail, investigative curiosity, sound judgment, and a commitment to systems thinking and process integrity.
Salary Range: $65,000 - $75,000 annually per year
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.
Location: 501 Commerce St, Suite 1210 Location : US-TN-Nashville
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Find Operations JobsOperations Job Market in Nashville
Who's Hiring
Operations Jobs in Nashville: Frequently Asked Questions
How do I get a operations job in Nashville?
Start by targeting Nashville's highest-volume operations employers: the major healthcare systems anchored in the Medical Center area, the logistics and distribution companies along the I-24 and I-65 corridors, and the hospitality groups headquartered downtown. Candidates who stand out here typically combine process improvement experience with familiarity with high-volume, service-driven environments. Roles in supply chain coordination, facilities, and healthcare operations see the most consistent openings locally.
Which companies hire operationss in Nashville?
Companies currently hiring operationss in Nashville include Oracle, Work From Home, and Veho, per current listings on Migrate Mate as of November 2026. Nashville's employer base leans heavily toward healthcare networks, entertainment and hospitality groups, and regional distribution operators, making it a diverse market for operations professionals across multiple sectors.
Are there remote operations jobs in Nashville?
Yes, though availability depends heavily on the type of role: hands-on positions in warehousing, facilities, or logistics are nearly always on-site, while analytical, planning, and coordination roles can be remote or hybrid. About 100% of operations openings tied to Nashville are remote or hybrid as of November 2026. Roles in revenue cycle operations, project coordination, and supply chain analytics are the most likely to offer schedule flexibility in this market.
How can I get a operations job in Nashville with little or no experience?
The most realistic entry path in Nashville is through operations coordinator or administrative operations roles at the city's large healthcare networks and hospitality companies, which hire entry-level candidates and promote internally. Warehouse and fulfillment centers along the major highway corridors also bring on associates without prior experience. Volunteering for cross-functional projects, earning a lean or Six Sigma white belt certificate, and demonstrating reliability in a customer-facing role all give local candidates a practical edge.
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