Service Coordinator Jobs in Tennessee
Service Coordinator jobs in Tennessee are concentrated in Nashville, Memphis, and Knoxville, where large healthcare systems, state agencies, and community services organizations drive consistent demand across experience levels. Major employers with established Tennessee footprints include Vanderbilt University Medical Center, BlueCross BlueShield of Tennessee, and Tennova Healthcare, all of which regularly hire service coordinators in care management, social services, and disability support. The market stays active throughout the year, with the strongest need in behavioral health coordination, Medicaid waiver services, and case management for aging populations. See the openings below and apply to the ones that match your experience.
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The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the Tennessee Child Support Employment and Parenting Program (TCSEPP) Coordinator builds a strong evidence-informed and trauma-informed practice that assists, supports, and advocates for non-custodial parents involved with the child support system. The Coordinator, based in KNOX COUNTY, TN , assists non-custodial parents with overcoming barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)'s lives. The Coordinator works with non-custodial parents to promote trust and communication between them and the systems with which they interact as well as with, when possible and appropriate, with the children and custodial parents. The Coordinator also weaves together a supportive network of formal and informal community-based resources for non-custodial parents and provides outreach and education to non-custodial parents and the community-at-large.
This is a grant-funded position and is contingent upon the continued funding of the grant.
The TCSEPP Coordinator responsibilities will include, but are not limited to:
Determine participant eligibility and properly assess participants' barriers and make appropriate referrals for identified barriers
- Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement
- Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, Apricot, Excel spreadsheet, etc.
- Monitor participants’ child support eligibility & payments; program involvement & compliance as well as employment.
- Develop and maintain partnerships with local agencies to assist participants with barriers to employment
- Attend community interagency meetings to learn about and share available resources and information
- Participate in partner meetings
- Provide regular updates to Child Support staff and attorneys on participant progress
- Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants
- Participate in job/resource fairs
- Fiscal tasks including but not limited to One Card reconciliation and uploading & documenting receipts, monthly gift card reconciliation, and travel reports
Required Qualifications
- Experience: Two years of customer/client (case management) experience. In lieu of a degree candidates with two additional years of experience will be considered.
- Education: Bachelor’s Degree
- Must have valid driver’s license, automobile at their disposal, and a current automobile liability policy with continuous coverage.
- Knowledge, Skills, Abilities:
- Ability to assess participant needs.
- Ability to develop positive & trusting relationships with participants and offer emotional support.
- Ability to positively interact with partners including child support, court, attorneys, etc.
- Ability to promote the program to potential participants, partners, and employers.
- Ability to advocate for participants.
- Ability to work independently and within a team setting.
- Ability to travel to multiple counties to serve participants .
- Ability to be flexible with respect to changing needs of the project.
- Excellent oral communication skills.
- Proficiency with Microsoft Office.
- Ability to work independently and in team settings. Experience with data management systems.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
- Experience:
- Experience working with non-custodial parents and/or Employment programs. Experience collaborating with community groups and/or social service organizations.
Work Location
- This position is hybrid and requires travel throughout Knox County, TN (and occasional travel outside this area on a limited basis). Applicants must live within one hour of Knox County, TN.
Compensation and Benefits
- UT market range: 07
- Anticipated hiring range: $50k
Application Instructions
Applications will be reviewed as received and interviews can begin as soon as 7 days from posting.
Interested individuals should provide the following:
- Resume
- Cover Letter
About The College/Department/Division
The Social Work Office of Research and Public Service (SWORPS) is an applied research center of the University of Tennessee College of Social Work (CSW). We are a dynamic and close-knit interdisciplinary team of individuals with a shared vision of thriving communities with equitable outcomes for all. We do that by building partnerships that leverage research, technology, and human connection to improve lives in Tennessee and beyond.
Over the past fifty years, SWORPS has worked with local nonprofits such as the United Way of Greater Knoxville, University of Tennessee departments and faculty researchers, state agencies such as the Tennessee Department of Human Services, and federal agencies like the Department of Housing and Urban Development. Our annual portfolio consists of 25-40 sponsored projects spanning a wealth of different content areas, but one common thread -each project contributes one more building block for thriving communities with equitable outcomes for all.
Learn more about SWORPS and some of our programs and resources by visiting our webpage: https://www.sworps.tennessee.edu/
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Service Coordinator Job Market in Tennessee
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What Tennessee Employers Look For
The qualifications that appear most often in service coordinator jobs across Tennessee.
- Bachelor's degree in social work, human services, or a closely related field
- Experience coordinating care or services in a healthcare or social services setting
- Familiarity with Tennessee Medicaid, TennCare, or community-based waiver programs
- Strong documentation and case management software skills
- Ability to conduct assessments, develop service plans, and monitor client progress
- Effective communication skills for working with clients, families, and provider networks
Service Coordinator Jobs in Tennessee: Frequently Asked Questions
How do you become a service coordinator in Tennessee?
Most service coordinator positions in Tennessee require at least a bachelor's degree in social work, human services, psychology, or a related field. While there is no single state license required for all service coordinator roles, those working in Tennessee's TennCare or DIDD waiver programs typically need to meet qualification standards set by the Tennessee Department of Intellectual and Developmental Disabilities or the Tennessee Department of Mental Health and Substance Abuse Services. Gaining experience in case management or direct care strengthens candidacy considerably.
Which companies hire service coordinators in Tennessee?
Companies currently hiring service coordinators in Tennessee include K-VA-T Food City, Banfield Pet Hospital, and Baptist Memorial Health Care, per current listings on Migrate Mate as of August 2026. Tennessee's large healthcare networks, state-contracted disability service providers, and managed care organizations account for the majority of consistent openings across the state.
Which Tennessee cities have the most service coordinator jobs?
Nashville, Knoxville, and Memphis lead Tennessee in service coordinator openings. Nashville's dense concentration of healthcare systems, state agency headquarters, and nonprofit organizations drives the highest volume, while Memphis and Knoxville generate strong demand through regional medical centers, community mental health centers, and county-level social services programs that serve large surrounding populations.
Are there remote service coordinator jobs in Tennessee?
Yes, but they're less common than in purely desk-based fields, since many service coordinator roles involve in-person client visits, community outreach, or facility-based work. About 50% of service coordinator openings tied to Tennessee are remote or hybrid as of August 2026, reflecting selective adoption. Care management and utilization review coordinator roles tend to be the most remote-eligible positions within this field.
How can I get hired as a service coordinator in Tennessee with little or no experience?
The most realistic entry path is through a direct support professional, case aide, or patient navigator role at a Tennessee community services agency or healthcare system, where you build hands-on experience before moving into a coordinator title. Large Tennessee employers like Centerstone and Helen Ross McNabb Center regularly bring on candidates from adjacent roles such as direct care worker, benefits specialist, or medical receptionist. Completing a Human Services or Social Work associate or bachelor's program at a Tennessee community college or university and pursuing a Qualified Intellectual Disabilities Professional credential can give candidates a meaningful edge.
Where can I find and apply to service coordinator jobs in Tennessee?
You can find and apply to service coordinator jobs in Tennessee on Migrate Mate, which lists current Tennessee openings updated regularly. Search for roles that match your experience level and specialty area, then apply directly to the ones that fit. No sign-up is needed to search current listings.
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