Service Coordinator Jobs in Ohio
Service Coordinator jobs in Ohio concentrate heavily in healthcare, developmental disabilities services, and social services, with strong demand from entry-level case aide roles through senior care management positions. Columbus, Cleveland, and Cincinnati drive the largest share of openings, anchored by employers like the Ohio Department of Developmental Disabilities, OhioHealth, and Nationwide Children's Hospital. The most in-demand specialties right now are waiver service coordination, behavioral health coordination, and home and community-based services. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 96+ Service Coordinator jobs
Job Title: Service & Rental Coordinator
Department: Service
Schedule: On-site, Solon, OH I Monday – Friday 8:30 AM – 5 PM
Wage: $55,000–$65,000/year, based on skills and experience
About Us
Ohio Lumex, a family-owned organization since 1999, is an analytical technology company serving industrial, energy, environmental, and life sciences markets. Our sustained focus on research and development and commitment to quality have positioned Ohio Lumex for continued growth across multiple markets. Our company is built on trust, collaboration and values. We prioritize doing what’s right for our employees, creating an environment where problem solving is encouraged and employees feel supported and making an impactful difference.
What You Will Do
Ohio Lumex is seeking an organized, customer-focused, and enthusiastic Service & Rental Coordinator to join our team. This administrative position is the central point of contact among customers, service technicians, and the rest of the company, managing instrument rentals, service and repair, and customer service for Ohio Lumex’s products, and scheduling and coordinating service and repair work.
Key Responsibilities
- Serve as the first point of contact for rental, service, and repair inquiries by phone, email, and web
- Prepare quotes and process agreements for instrument rentals, service, and repairs, and obtain customer approvals
- Schedule rental reservations and incoming repairs, calibrations, and preventive maintenance based on equipment and technician availability and customer priorities
- Track rentals and service orders (tickets and RMAs) from start to completion, following up on overdue returns and repair turnaround times
- Coordinate rental check-out and check-in inspections, repairs, calibrations, and warranty claims with service technicians
- Collaborate with the logistics team on inbound and outbound shipping for rental and service instruments
- Close out completed rentals and service orders, including inspection and service reports, calibration certificates, and damage or loss claims
- Resolve scheduling conflicts and reprioritize rental and repair work as needs change
- Keep customers updated on pricing, availability, lead times, and rental and repair status
- Resolve customer issues professionally and escalate technical questions to the appropriate specialists
- Prepare and send customer invoices for rentals, service, and repairs, and follow up on billing questions
- Maintain accurate records of fleet utilization, serial numbers, service history, and calibration certificates
Qualifications
Required Qualifications
- 2+ years of experience in administrative, customer service, dispatch, or coordination roles
- High level of organization and attention to detail
- Ability to manage multiple priorities and deadlines at once
- Excellent written and verbal communication skills; works well in individual or group settings
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Comfortable learning technical products and terminology
- Punctual and reliable
- Legally authorized to work in the U.S.
- Must be able to pass random drug screenings and a criminal background check
Preferred Qualifications
- Experience with instrument rentals or equipment service and repair coordination
- Experience with ERP, CRM, or scheduling software
- Knowledge of calibration, RMA, and warranty processes
- Experience with shipping and logistics
What We Offer
- Medical, Dental, and Vision Insurance
- Company-paid Life Insurance and Short-Term Disability
- 401(k) with Company Match
- Paid Time Off, Sick Time, and Paid Holidays
- Team-building activities and company celebrations throughout the year
- Years of Service Recognition Program
- Collaborative, team-oriented work environment where your contributions are recognized and valued
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- administration: 2 years (Required)
Work Location: In person
Job Title: Service & Rental Coordinator
Department: Service
Schedule: On-site, Solon, OH I Monday – Friday 8:30 AM – 5 PM
Wage: $55,000–$65,000/year, based on skills and experience
About Us
Ohio Lumex, a family-owned organization since 1999, is an analytical technology company serving industrial, energy, environmental, and life sciences markets. Our sustained focus on research and development and commitment to quality have positioned Ohio Lumex for continued growth across multiple markets. Our company is built on trust, collaboration and values. We prioritize doing what’s right for our employees, creating an environment where problem solving is encouraged and employees feel supported and making an impactful difference.
What You Will Do
Ohio Lumex is seeking an organized, customer-focused, and enthusiastic Service & Rental Coordinator to join our team. This administrative position is the central point of contact among customers, service technicians, and the rest of the company, managing instrument rentals, service and repair, and customer service for Ohio Lumex’s products, and scheduling and coordinating service and repair work.
Key Responsibilities
- Serve as the first point of contact for rental, service, and repair inquiries by phone, email, and web
- Prepare quotes and process agreements for instrument rentals, service, and repairs, and obtain customer approvals
- Schedule rental reservations and incoming repairs, calibrations, and preventive maintenance based on equipment and technician availability and customer priorities
- Track rentals and service orders (tickets and RMAs) from start to completion, following up on overdue returns and repair turnaround times
- Coordinate rental check-out and check-in inspections, repairs, calibrations, and warranty claims with service technicians
- Collaborate with the logistics team on inbound and outbound shipping for rental and service instruments
- Close out completed rentals and service orders, including inspection and service reports, calibration certificates, and damage or loss claims
- Resolve scheduling conflicts and reprioritize rental and repair work as needs change
- Keep customers updated on pricing, availability, lead times, and rental and repair status
- Resolve customer issues professionally and escalate technical questions to the appropriate specialists
- Prepare and send customer invoices for rentals, service, and repairs, and follow up on billing questions
- Maintain accurate records of fleet utilization, serial numbers, service history, and calibration certificates
Qualifications
Required Qualifications
- 2+ years of experience in administrative, customer service, dispatch, or coordination roles
- High level of organization and attention to detail
- Ability to manage multiple priorities and deadlines at once
- Excellent written and verbal communication skills; works well in individual or group settings
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Comfortable learning technical products and terminology
- Punctual and reliable
- Legally authorized to work in the U.S.
- Must be able to pass random drug screenings and a criminal background check
Preferred Qualifications
- Experience with instrument rentals or equipment service and repair coordination
- Experience with ERP, CRM, or scheduling software
- Knowledge of calibration, RMA, and warranty processes
- Experience with shipping and logistics
What We Offer
- Medical, Dental, and Vision Insurance
- Company-paid Life Insurance and Short-Term Disability
- 401(k) with Company Match
- Paid Time Off, Sick Time, and Paid Holidays
- Team-building activities and company celebrations throughout the year
- Years of Service Recognition Program
- Collaborative, team-oriented work environment where your contributions are recognized and valued
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- administration: 2 years (Required)
Work Location: In person
See All 96 Service Coordinator Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Service Coordinator JobsService Coordinator Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Service Coordinator Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Manufacturing
What Ohio Employers Look For
The qualifications that appear most often in service coordinator jobs across Ohio.
- Active Ohio certification through DODD or equivalent state-recognized waiver credential
- Bachelor's degree in social work, psychology, health administration, or a related field
- Experience managing individual service plans or care coordination documentation
- Familiarity with Ohio Medicaid waiver programs and DODD eligibility requirements
- Strong written communication skills for case notes, service plans, and agency reporting
- Valid Ohio driver's license and reliable transportation for home and community visits
Service Coordinator Jobs in Ohio: Frequently Asked Questions
How do you become a service coordinator in Ohio?
Most service coordinator roles in Ohio require a bachelor's degree in social work, psychology, human services, or a closely related field. For roles tied to developmental disabilities waiver programs, Ohio's Department of Developmental Disabilities requires specific certification through its approved training and competency process. Candidates pursuing those roles must complete DODD-required pre-service training and pass the associated competency assessment before working independently with waiver recipients.
Which companies hire service coordinators in Ohio?
Ohio service coordinator roles are posted by National Church Residences, Banfield Pet Hospital, and ProMedica and others right now, based on current listings on Migrate Mate as of September 2026. Ohio's dense network of county boards of developmental disabilities and large nonprofit provider agencies creates consistent, year-round demand across the state.
Which Ohio cities have the most service coordinator jobs?
Columbus, Cincinnati, and Cleveland post the most service coordinator openings in Ohio. Columbus leads because of its concentration of state government agencies, large hospital networks, and nonprofit providers, while Cleveland and Cincinnati anchor their respective regions with major health systems and county-level DD boards that hire coordinators continuously.
Are there remote service coordinator jobs in Ohio?
Yes, but they're limited. About 22% of service coordinator openings tied to Ohio are remote or hybrid as of September 2026, reflecting that much of the role involves in-person home visits, community meetings, and direct client contact. Administrative coordination tasks, documentation review, and certain phone-based case management functions are the parts most likely to be performed remotely.
How can I get hired as a service coordinator in Ohio with little or no experience?
The most realistic entry path is a support services or direct support professional role at an Ohio county board of developmental disabilities or a large provider like Integrated Services of Greater Cleveland or Habilitation Center. These positions build hands-on familiarity with waiver programs and individual service plans. Completing DODD's online pre-service modules before applying, even without a job in hand, signals readiness and gives candidates a concrete edge over other applicants with similar education.
Where can I find and apply to service coordinator jobs in Ohio?
You can find and apply to service coordinator jobs in Ohio on Migrate Mate, which lists current Ohio openings. Search the roles available, find the ones that match your background and location, and apply directly. No sign-up is required to see the listings.
See All 96 Service Coordinator Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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