Service Coordinator Jobs in Florida
Service Coordinator jobs in Florida concentrate in healthcare, human services, developmental disabilities support, and managed care, with demand running from entry-level case aide positions through senior care coordination roles. The largest hiring activity is in Miami, Orlando, and Tampa, where organizations such as the Agency for Persons with Disabilities, AdventHealth, and United Healthcare have sustained, large-scale operations. The most in-demand specialties are Medicaid waiver coordination, behavioral health case management, and pediatric therapy services coordination. See the openings below and apply to the ones that match your experience.
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Showing 5 of 138+ Service Coordinator jobs
THE POSITION IN A NUTSHELL
Sciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The Service Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle.
WHAT YOU’LL BE DOING (and doing well!)
- Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.
- Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.
- Generate and monitor Service department’s internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.
- Assist with performing accurate pricing of labor and/or materials as dictated by the contract for that particular customer.
- Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.
- Track and/or quote deficiencies.
- Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.
- Dispatch appropriate technician(s) based on skill set required for each site or project.
- Generate and maintain schedules on a daily/weekly/monthly intervals. Field trouble calls, PM inspections, vacation schedule, and subcontractor schedule.
- Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.
- Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.
- Material requisition: prepare and process accurate purchase requisitions for purchasing.
- Complete service contract cancellation form(s) and submit with back up for processing.
- Coordinate customers’ service requirements with other appropriate departments, as necessary, to ensure effective customer service.
- Provide accurate information to Accounting to ensure one-day billing processing.
WHAT WE LIKE ABOUT YOU
- High school diploma or equivalent.
- Two to five years of experience in customer service.
- Strong organizational skills.
- Ability to multi-task and remain calm under pressure.
- Possess sound decision-making skills and practical judgment priorities.
- Ability to encourage and motivate people with positive attitude.
- Interest in helping and working with customers.
- Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.
WHAT WE’RE BRINGING TO THE TABLE
- Competitive salary based on qualifications.
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Professional career development opportunities.
- Tuition reimbursement.
THE POSITION IN A NUTSHELL
Sciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The Service Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle.
WHAT YOU’LL BE DOING (and doing well!)
- Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.
- Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.
- Generate and monitor Service department’s internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.
- Assist with performing accurate pricing of labor and/or materials as dictated by the contract for that particular customer.
- Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.
- Track and/or quote deficiencies.
- Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.
- Dispatch appropriate technician(s) based on skill set required for each site or project.
- Generate and maintain schedules on a daily/weekly/monthly intervals. Field trouble calls, PM inspections, vacation schedule, and subcontractor schedule.
- Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.
- Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.
- Material requisition: prepare and process accurate purchase requisitions for purchasing.
- Complete service contract cancellation form(s) and submit with back up for processing.
- Coordinate customers’ service requirements with other appropriate departments, as necessary, to ensure effective customer service.
- Provide accurate information to Accounting to ensure one-day billing processing.
WHAT WE LIKE ABOUT YOU
- High school diploma or equivalent.
- Two to five years of experience in customer service.
- Strong organizational skills.
- Ability to multi-task and remain calm under pressure.
- Possess sound decision-making skills and practical judgment priorities.
- Ability to encourage and motivate people with positive attitude.
- Interest in helping and working with customers.
- Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.
WHAT WE’RE BRINGING TO THE TABLE
- Competitive salary based on qualifications.
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Professional career development opportunities.
- Tuition reimbursement.
See All 138+ Service Coordinator Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Service Coordinator JobsService Coordinator Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Service Coordinator Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
- Banfield Pet Hospital16
- Easter Seals6
- Ricoh3
- ED MORSE AUTOMOTIVE3
- IQVIA2
Top Industries Hiring
- Energy
- Animal Care & Pet Services
What Florida Employers Look For
The qualifications that appear most often in service coordinator jobs across Florida.
- Bachelor's degree in social work, human services, psychology, or a related field
- Familiarity with Florida Medicaid waiver programs such as iBudget or Statewide Medicaid Managed Care
- Active Florida licensure or registration as a Qualified Intellectual Disabilities Professional where required
- Two or more years of experience in case management, care coordination, or social services
- Strong documentation skills with proficiency in electronic health record and case management systems
- Knowledge of Florida Agency for Persons with Disabilities and community resource networks
Service Coordinator Jobs in Florida: Frequently Asked Questions
How do you become a service coordinator in Florida?
The path depends on the setting. For developmental disabilities coordination, you typically need a bachelor's degree in social work, psychology, or a related human services field and must meet the qualifications set by the Florida Agency for Persons with Disabilities to serve as a support coordinator. Healthcare and managed care roles often look for a similar degree plus familiarity with Florida Medicaid waiver programs. No single statewide license governs all service coordinator roles, but some positions require a Florida-recognized human services or social work credential.
Which companies hire service coordinators in Florida?
Companies currently hiring service coordinators in Florida include Banfield Pet Hospital, Easter Seals, and Ricoh, per current listings on Migrate Mate as of November 2026. Florida's large Medicaid managed care plans, developmental disabilities support agencies, and multi-site healthcare systems generate the most consistent statewide demand for this role.
Which Florida cities have the most service coordinator jobs?
Jacksonville, Orlando, and Miami have the most service coordinator openings in Florida. Miami's concentration of managed care plans and community health organizations, Tampa's large hospital systems and human services nonprofits, and Orlando's rapidly growing healthcare and disabilities services sector each drive substantial hiring and account for why those metro areas consistently lead the state in postings.
Are there remote service coordinator jobs in Florida?
Yes, but they are limited. The role involves regular contact with clients, community providers, and care teams, which keeps most positions on-site or in the field. About 14% of service coordinator openings tied to Florida are remote or hybrid as of November 2026, and those positions tend to concentrate in telephonic care management and utilization review functions within managed care organizations rather than in direct community or disabilities support work.
How can I get hired as a service coordinator in Florida with little or no experience?
The most realistic entry point is a support coordinator associate or case aide position with a Florida Agency for Persons with Disabilities-contracted provider, where on-the-job training replaces prior experience. Large Florida employers such as the Centers for Independent Living, iBudget waiver support agencies, and AdventHealth's social work departments regularly bring in candidates from adjacent roles like direct support professional, patient access representative, or home health aide. Completing a Florida-recognized human services certificate or enrolling in a social work bachelor's program while working in a direct support role strengthens your candidacy considerably.
Where can I find and apply to service coordinator jobs in Florida?
You can find and apply to service coordinator jobs in Florida on Migrate Mate, which lists current Florida openings across healthcare, human services, managed care, and developmental disabilities organizations. Search the listings, identify the roles that fit your background and target region, and apply directly to the ones that match.
See All 138+ Service Coordinator Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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