Delivery Lead Jobs in Florida
Delivery Lead jobs in Florida are in active demand, concentrated in logistics, e-commerce fulfillment, and retail distribution, with openings from team lead through senior delivery lead levels. Jacksonville, Miami, and Orlando are the largest hiring metros, driven by their port activity, major distribution networks, and dense retail infrastructure, and employers like Amazon, Walmart, and FedEx maintain significant Florida operations with consistent delivery lead needs. Last-mile delivery coordination and warehouse flow management are the most sought-after specialties in Florida right now. See the openings below and apply to the ones that match your experience.
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POSITION SUMMARY
The IT Service Delivery Lead is responsible for overseeing and managing the delivery of IT services to ensure they meet or exceed agreed-upon service levels and customer expectations. This role involves coordinating with various teams, managing service delivery processes, and implementing strategies to improve overall service quality. Additionally, the role includes a focus on technology delivery and problem management to address and resolve complex IT issues.
PRIMARY ACCOUNTABILITIES
- Manage and support IT projects related to technology and service delivery, including planning, execution, and post-implementation review.
- Monitor IT project budgets, ensuring financial targets are met and resources are utilized efficiently.
- Ensure projects are completed on time, within budget, and to the satisfaction of stakeholders.
- Lead cross-functional teams, providing guidance, support, and motivation to ensure project success.
- Lead the problem management process to identify, analyze, and resolve underlying issues impacting IT services. Develop and implement solutions to prevent recurring problems and minimize service disruptions.
- Evaluate and improve service delivery processes, methodologies, and tools. Implement best practices and identify opportunities for efficiency gains and enhanced service quality.
- Act as the primary point of contact for key Internal IT stakeholders and customers regarding service delivery matters.
- Address and lead the resolution of any service-related issues or escalations in a timely and effective manner.
- Ensure that all IT service delivery activities adhere to relevant regulatory requirements, industry standards, and internal policies. Identify and mitigate risks associated with service delivery.
Work Experience
MINIMUM QUALIFICATIONS
- Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a relevant field.
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Work Experience:
- Five (5) years’ experience in healthcare or information technology OR
- Three (3) years’ experience in healthcare or information technology accompanied with an Epic certification.
- Licensure: None
- Certification: None
- Certification In Lieu of Education: Advanced certification (e.g., PMP, Advance Scrum, LEAN Black Belt).
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Skills/Knowledge/Abilities:
- Proven ability in project management of IT initiatives or projects.
- Knowledge and expertise in service management, with a strong focus on problem management and resolution.
- Ability to drive continuous improvement initiatives and adapt to evolving IT landscapes.
- Strong problem-solving skills and a proactive approach to addressing service delivery challenges.
PREFERRED QUALIFICATIONS
- Education: Master’s degree in Business or Healthcare Administration, Information Technology, or a relevant field.
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Work Experience: Any one of the following:
- One (1) year experience with Epic EMR Go-Lives OR
- Five (5) years’ experience in healthcare or information technology.
- Licensure: None
- Certification: Two (2) core Epic certifications prior to start date and maintained.
- Work Experience In Lieu of Education: Advanced IT certification prior to start date and maintained.
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Skills/Knowledge/Abilities:
- Proficient in Microsoft Office – Outlook, Teams, Word, Excel, PowerPoint, etc. Understands Epic ego system and possible impact of changes to various applications.
- Understands governance structure for changes to ego system (CAB).
- Understands various the Gold Star Program and leads the organization in obtaining highest level.
- Understands the Honor Roll Program and leads the organization in obtaining highest level.
- Savvy in Nova and can lead quarterly upgrades
- Ability to collaborates well with others.
- Deep knowledge of Epic modules and how they interact with other systems.
- Ability to analyze complex processes, understand information systems, and use data to support design decisions.
- Ability and expertise in managing multiple projects, setting priorities, and adapting to changing work demands.
- Strong ability to communicate effectively with technical and non-technical stakeholders, build relationships, and foster collaboration across teams.
PHYSICAL REQUIREMENTS
- Majority of time involves sitting or standing; occasional walking, bending, and stooping.
- Long periods of computer time or at workstation.
- Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
- May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
- Communicating with others to exchange information.
- Visual acuity and hand-eye coordination to perform tasks.
- Workspace may vary from open to confined.
- May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together,
we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our
associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule : Full-Time
Shift Times : days
See All 23 Delivery Lead Jobs in Florida
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Find Delivery Lead JobsDelivery Lead Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Delivery Lead Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring



What Florida Employers Look For
The qualifications that appear most often in delivery lead jobs across Florida.
- Two or more years of experience leading delivery teams in a warehouse or distribution environment
- Proven ability to manage daily route assignments and driver performance metrics
- Familiarity with delivery management software such as Onfleet, Route4Me, or similar platforms
- Strong communication skills to coordinate across dispatch, warehouse, and retail operations
- Valid Florida driver's license with a clean driving record required for most roles
- High school diploma or equivalent required, with associate or bachelor's degree preferred by larger employers
Delivery Lead Jobs in Florida: Frequently Asked Questions
How do you become a delivery lead in Florida?
Most delivery lead roles in Florida do not require a state-issued license, but a valid Florida driver's license in good standing is standard for any role involving vehicle operation or driver oversight. Employers typically look for candidates who have worked as a delivery driver, warehouse associate, or dispatcher first, then moved into a lead role. Completing a logistics or supply chain certificate through a Florida state college strengthens your application considerably.
Which companies hire delivery leads in Florida?
Employers hiring delivery leads in Florida right now include CenterWell, Health First, and Jacobs, based on current listings on Migrate Mate as of September 2026. Florida's large fulfillment center footprint, particularly around Jacksonville, Orlando, and Miami, means that logistics companies and major retailers consistently post delivery lead openings throughout the year.
Which Florida cities have the most delivery lead jobs?
Tampa, Rockledge, and Miami have the most delivery lead openings in Florida. Jacksonville's port and regional distribution hubs drive much of the northern Florida volume, while Orlando's rapid population growth and e-commerce infrastructure sustain strong demand in Central Florida, and Miami's dense metro and international shipping activity keep southern Florida listings consistently high.
Are there remote delivery lead jobs in Florida?
Yes, but they're rare. Delivery lead work is predominantly on-site because it involves direct supervision of drivers, physical coordination of shipments, and real-time route management. About 100% of delivery lead openings tied to Florida are remote or hybrid as of September 2026, and those roles tend to involve dispatch planning or fleet analytics rather than hands-on team leadership at a warehouse or distribution facility.
How can I get hired as a delivery lead in Florida with little or no experience?
The most realistic entry path is starting as a delivery driver or warehouse associate at a Florida fulfillment center and demonstrating reliability before applying for internal lead openings. Amazon, FedEx, and UPS all promote from within at their Florida facilities and regularly post lead positions that preference internal candidates with six months or more of tenure. Earning a logistics or supply chain certificate through a Florida College System school and obtaining forklift certification adds measurable credibility when you have limited supervisory experience.
Where can I find and apply to delivery lead jobs in Florida?
You can find and apply to delivery lead jobs in Florida on Migrate Mate, which lists current Florida openings updated regularly. Search the listings, identify the roles that match your experience and preferred location within Florida, and apply directly to each one that fits.
See All 23 Delivery Lead Jobs in Florida
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