Service Coordinator Jobs in Pennsylvania
Service Coordinator jobs in Pennsylvania are consistently active, concentrated in healthcare systems, human services agencies, behavioral health organizations, and long-term care networks that together make the state one of the more reliable markets for the role at every experience level. Philadelphia, Pittsburgh, and Harrisburg generate the most openings, with large employers like UPMC, Jefferson Health, and the Pennsylvania Department of Human Services sustaining demand year-round. The most sought-after specialties are intellectual and developmental disability (IDD) coordination, home and community-based services, and managed care coordination. Find a role that fits below and apply directly.
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- Open & close master and sub work orders
- Enter time into Time Collection System and prepare and process required paperwork
- Order & distribute materials for shop personnel
- Research literature
- Verify, record, maintain, & submit specific service shop records
- Substitute for other positions and other functions as assigned by necessity
- Greet and assist customers in person or over telephone to answer questions related to parts, equipment, rebuilt items, or repairs and scheduling
- Enter personnel time into time collection system and generate all required paperwork
- Advise concerned parties on status of jobs
- Generate internal, monthly, master and sub work orders as well as purchase orders for repairs on all equipment of the various product lines
- Research part numbers from data base, and computer inventory records
- Maintain up-to-date files of product catalogues and technical data
- Order parts by computer for repairs from either inside or outside the Company and oversee distribution
- Accept payments for services
- Keep logs of repairs performed, customer calls, and parts required
- Compile reports on service employees hours, repair time on customer equipment, and machine history
- Initiate warranty claims and credit unused or defective parts against work orders
- Schedule repair work in absence of supervision
- Coordinate record keeping with sales and administrative personnel
- Receive payments and credit to work order when completed
- Operate basic office equipment * Perform other work related duties as required
- Thorough understanding of shop practices and procedures focusing on work order processes
- Knowledge of product and part inventory, diesel and gas engines
- Working skills in researching and ordering of parts coupled with computer supported clerical ability
- Proven ability to organize and prioritize work based on time constraints
- Strong communication skills for dealing with customers and fellow employees
- Competitive Compensation
- Phenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
- Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
- Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.
About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.
Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Shift: First Shift
Req Benefits: Competitive Compensation Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing
Compensation: $20-$30
See All 93 Service Coordinator Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Service Coordinator JobsService Coordinator Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Service Coordinator Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Animal Care & Pet Services
What Pennsylvania Employers Look For
The qualifications that appear most often in service coordinator jobs across Pennsylvania.
- Bachelor's degree in social work, human services, psychology, or a closely related field
- Experience working within Pennsylvania's county Mental Health and Intellectual Disability system preferred
- Familiarity with Pennsylvania's HealthChoices managed care waiver programs and service documentation requirements
- Active or eligible certification through the Pennsylvania Certification Board or equivalent credentialing body
- Proficiency with electronic health record systems and Pennsylvania-specific case management platforms
- Valid Pennsylvania driver's license and reliable transportation for community-based home visits
Service Coordinator Jobs in Pennsylvania: Frequently Asked Questions
How do you become a service coordinator in Pennsylvania?
Most service coordinator positions in Pennsylvania require at minimum a bachelor's degree in social work, psychology, or a related human services field. Roles within the intellectual disability or behavioral health system often require registration or certification through the Pennsylvania Certification Board. County human services offices and managed care organizations typically also require familiarity with Pennsylvania's Office of Developmental Programs policies and Supports Intensity Scale assessments before hiring at the coordinator level.
Which companies hire service coordinators in Pennsylvania?
Pennsylvania service coordinator roles are posted by UPMC, Banfield Pet Hospital, and Better Tomorrows and others right now, based on current listings on Migrate Mate as of August 2026. The state's large healthcare systems, county-run mental health and intellectual disability offices, and managed care organizations account for a significant share of ongoing openings.
Which Pennsylvania cities have the most service coordinator jobs?
Pittsburgh, Philadelphia, and York have the most service coordinator openings in Pennsylvania. Philadelphia's concentration of major health systems, managed care organizations, and human services nonprofits drives the highest volume, while Pittsburgh's anchor employers like UPMC and Allegheny Health Network sustain strong demand, and Harrisburg's proximity to state government agencies and county human services offices adds a distinct cluster of public-sector roles.
Are there remote service coordinator jobs in Pennsylvania?
Yes, but they're relatively limited. About 58% of service coordinator openings tied to Pennsylvania are remote or hybrid as of August 2026, reflecting the role's frequent requirement for in-person home visits, community meetings, and face-to-face assessments. Administrative and documentation-heavy functions, such as care plan review and provider coordination calls, are the parts of the role most likely to be performed remotely.
How can I get hired as a service coordinator in Pennsylvania with little or no experience?
The most realistic entry path is applying to case manager aide or support coordinator assistant roles at Pennsylvania county intellectual disability programs or behavioral health agencies, which routinely hire candidates with a relevant bachelor's degree and no prior coordination experience. Large employers like UPMC and Jefferson Health run structured onboarding programs for new human services staff. Earning a registration through the Pennsylvania Certification Board, even at the entry level, significantly strengthens a new applicant's profile for these roles.
Where can I find and apply to service coordinator jobs in Pennsylvania?
You can find and apply to service coordinator jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings across healthcare systems, county human services offices, managed care organizations, and nonprofit agencies. Find roles that fit your background and apply directly to the employers posting them.
See All 93 Service Coordinator Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Service Coordinator Jobs