Service Coordinator Jobs in Georgia
Service Coordinator jobs in Georgia are among the most active in the Southeast, with strong demand concentrated in healthcare, behavioral health, developmental disability services, and social services across all experience levels from entry-level to senior program management. Atlanta, Savannah, and Augusta lead in open positions, with employers like Emory Healthcare, WellCare Health Plans, and the Georgia Department of Human Services consistently staffing these roles. The most sought-after specialties in Georgia are Medicaid waiver coordination, behavioral health case management, and housing and community support services. Find a role that fits below and apply directly.
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Showing 5 of 71+ Service Coordinator jobs
Job Type: Full-Time | In-Person
Pay: $15.00–$18.00 per hour, based on experience
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Description
Cumberland Services is seeking a dependable, organized, and customer-focused Receptionist / Customer Service & Dispatch Coordinator to join our team.
This position plays an important role in our daily waste hauling operations, serving as a primary point of contact between customers, drivers, dispatch, supervisors, and management.
The ideal candidate is a strong communicator who can handle multiple responsibilities, solve problems, and remain organized in a fast-paced office environment. We are looking for someone who takes initiative, pays attention to detail, and understands the importance of providing excellent customer service while keeping daily operations running smoothly.
Previous experience in the waste management, trucking, transportation, or dispatch industry is preferred, but not required. We are willing to train the right individual who demonstrates a positive attitude, strong work ethic, and willingness to learn.
Key Responsibilities
Reception & Customer Service
- Answer incoming phone calls and greet customers and visitors professionally.
- Respond to customer questions, service requests, complaints, and billing inquiries.
- Monitor company emails and communicate service requests or issues to the appropriate personnel.
- Establish and maintain positive relationships with customers.
- Assist customers with new account setup, account changes, payments, and service-related concerns.
Dispatch & Operations Support
- Communicate regularly with drivers, dispatch personnel, supervisors, and management regarding daily operations.
- Assist with coordinating service requests, missed pickups, route changes, and other operational needs.
- Relay accurate and timely information between customers, drivers, and management.
- Help track outstanding service requests and follow up to ensure issues are resolved.
- Support the operations team with daily reports, service updates, and administrative tasks.
Administrative & Accounting Support
- Enter and maintain customer account information in company software.
- Process new customer paperwork and service agreements.
- Process and post customer payments accurately.
- Assist with daily deposits and payment reconciliation.
- Support accounts receivable activities, including reviewing outstanding balances and making collection calls.
- Maintain organized customer records, invoices, and other business documentation.
- Generate reports and assist management with tracking operational performance.
Qualifications & Skills
Required:
- High school diploma or equivalent.
- Minimum of 2 years of clerical, administrative, customer service, or related office experience.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and work efficiently in a busy office.
- Professional and courteous telephone manner.
- Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
- Ability to communicate effectively with customers, drivers, supervisors, and management.
- Dependable, punctual, and willing to work as part of a team.
- Ability to learn new software and adapt to changing daily priorities.
Preferred:
- Previous dispatch or transportation coordination experience.
- Experience in waste management, refuse collection, recycling, trucking, or related service industries.
- Accounts receivable, billing, or payment processing experience.
- Familiarity with customer management or dispatch software.
Compensation & Benefits
- Starting pay of $15.00–$18.00 per hour, depending on qualifications and experience.
- Full-time, Monday–Friday schedule.
- Health insurance through Blue Cross Blue Shield.
- Dental and vision insurance.
- 401(k) retirement plan with company match.
- Paid vacation and holidays.
Why Join Cumberland Services?
At Cumberland Services, our employees play an important role in delivering dependable waste collection services to the communities and businesses we serve.
We value teamwork, communication, accountability, and individuals who take pride in their work. This is an opportunity to join an established local company and become an important part of our customer service and operations team.
If you are dependable, enjoy helping customers, communicate well with others, and can stay organized in a busy work environment, we encourage you to apply.
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
See All 71 Service Coordinator Jobs in Georgia
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Find Service Coordinator JobsService Coordinator Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Service Coordinator Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
- Manufacturing
- Waste Management & Environmental Services
What Georgia Employers Look For
The qualifications that appear most often in service coordinator jobs across Georgia.
- Active or Georgia-recognized case management certification such as CCM or CPRP preferred
- Bachelor's degree in social work, human services, psychology, or a related field
- Experience coordinating Medicaid waiver or community-based services in Georgia
- Familiarity with Georgia's DBHDD service delivery system and documentation standards
- Proficiency in electronic health records and care coordination software platforms
- Valid Georgia driver's license and reliable transportation for community-based visits
Service Coordinator Jobs in Georgia: Frequently Asked Questions
How do you become a service coordinator in Georgia?
Most service coordinator roles in Georgia require at minimum a bachelor's degree in social work, human services, counseling, or a related field. Georgia does not issue a single universal service coordinator license, but many positions require credentials tied to the specific program area, such as a Certified Case Manager credential for healthcare roles or registration with the Georgia Board of Examiners of Licensed Professional Counselors for clinical coordination work. Employers within the Georgia DBHDD system often require role-specific onboarding training as well.
Which companies hire service coordinators in Georgia?
Companies currently hiring service coordinators in Georgia include Banfield Pet Hospital, National Church Residences, and Huntington Bank, per current listings on Migrate Mate as of November 2026. Georgia's large Medicaid managed care infrastructure and the state's extensive behavioral health and developmental disability service networks mean that both major health plans and nonprofit community providers maintain ongoing hiring in this role.
Which Georgia cities have the most service coordinator jobs?
Atlanta, Savannah, and Macon have the most service coordinator openings in Georgia. Atlanta dominates due to its concentration of health systems, Medicaid managed care headquarters, and state agency offices, while Augusta and Savannah generate consistent demand from regional hospital networks and community behavioral health centers that serve large surrounding populations.
Are there remote service coordinator jobs in Georgia?
Yes, but they are less common than in purely desk-based fields, since many service coordinator roles in Georgia involve in-person home visits, community assessments, or on-site client contact. About 44% of service coordinator openings tied to Georgia are remote or hybrid as of November 2026, and the positions most likely to offer remote flexibility are Medicaid utilization management, telephonic care coordination, and administrative program oversight roles.
How can I get hired as a service coordinator in Georgia with little or no experience?
The most realistic entry path is applying directly to Georgia's publicly funded behavioral health and intellectual disability programs, where state and nonprofit providers frequently hire candidates with a relevant bachelor's degree and no prior coordination experience. Organizations operating under Georgia DBHDD contracts often have structured new-hire training programs, and lateral moves from adjacent roles like direct support professional, case aide, or patient access representative are common. Completing a field practicum with a Georgia community service provider and obtaining a basic case management certificate strengthens your application considerably.
Where can I find and apply to service coordinator jobs in Georgia?
You can find and apply to service coordinator jobs in Georgia on Migrate Mate, which lists current Georgia openings updated regularly. Find roles that match your experience level and specialty area, then apply directly to the employers posting them.
See All 71 Service Coordinator Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Service Coordinator Jobs