Service Coordinator Jobs in New York
Service Coordinator jobs in New York concentrate heavily in healthcare, human services, and social assistance, with strong demand in New York City, Buffalo, and Albany. Major employers with lasting New York footprints include Northwell Health, the New York City Department of Social Services, and Catholic Charities. The most sought-after specialties are care coordination for Medicaid-funded managed care programs, developmental disabilities services under OPWDD, and case management within the city's extensive nonprofit network. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 111+ Service Coordinator jobs
Department: Retail
City: New York
State/Province: New York
Location: United States
Pay Range: $18 - $28 per hour; actual pay is dependent on experience and geographic location
Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Essential Duties & Responsibilities
- Actively participate in team initiatives, supporting across Hospitality functions when needed
- Develop meaningful and profitable relationships with internal and external clients over the phone
- Facilitates sales via phone calls or electronic communication when appropriate or connects the client to the appropriate sales professional to take over the sale
- Becomes an expert on product in store to relay product knowledge and availability to clients via phone or electronic communication
- Facilitates customers' shopping experience through various services (assisting as needed, transportation service, concierge, etc.)
- Support corporate and store-to-store product requests ensuring effective documentation and tracking
- Establish innovative practices to enhance behaviors that exceed the service and product request expectations of internal and external customers
- Assist with celebrity dressing and other marketing/PR requests
- Greet every client, provide exceptional customer service while assisting them in their individual shopping needs, i.e. offering a beverage, guiding to the appropriate department or sales professional, etc.
- Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations.
- Prepare store for opening and closing, including: opening and closing cash wraps registers in accordance with Company guidelines and procedures; filling in merchandise and returning merchandise to the stock room; stocking cash wraps with gift boxes, bags, etc., and maintaining clean, presentable front and back of house areas. Fold and straighten merchandise.
- Provide support to the sales professionals in order to make sales transactions and shopping experiences run smoothly.
- Direct all phone calls and questions to appropriate areas of store.
- Coordinate efforts with Shipping and Receiving Department to follow up on customer sends/deliveries, transfers and new product receipt.
- Possess knowledge of Alterations procedures, pricing and current shop dates. Ensure product is delivered to/from Alterations shop in a timely manner.
- Assist in various promotional mailing projects and Marketing/PR events.
- Provide assistance on the floor at any given time to support other departments based on store needs. Ensure a clean, organized sales floor and fitting rooms.
Experience, Skills, and Knowledge
- Well-developed written and verbal communication skills
- Excellent interpersonal skills with the ability to build and maintain strong working relationships
- Takes pride in personal presentation and attention to detail
- Strong organizational skills and ability to multi-task
- Ability to multi-task, work in a fast paced environment
- Self -starter/proactive mindset
- Relevant work experience preferred
- Computer skills preferred: Word, Excel, PowerPoint, and Outlook
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
- Ability to operate the register, stand, move and walk for multiple hours
Department: Retail
City: New York
State/Province: New York
Location: United States
Pay Range: $18 - $28 per hour; actual pay is dependent on experience and geographic location
Company Description
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Essential Duties & Responsibilities
- Actively participate in team initiatives, supporting across Hospitality functions when needed
- Develop meaningful and profitable relationships with internal and external clients over the phone
- Facilitates sales via phone calls or electronic communication when appropriate or connects the client to the appropriate sales professional to take over the sale
- Becomes an expert on product in store to relay product knowledge and availability to clients via phone or electronic communication
- Facilitates customers' shopping experience through various services (assisting as needed, transportation service, concierge, etc.)
- Support corporate and store-to-store product requests ensuring effective documentation and tracking
- Establish innovative practices to enhance behaviors that exceed the service and product request expectations of internal and external customers
- Assist with celebrity dressing and other marketing/PR requests
- Greet every client, provide exceptional customer service while assisting them in their individual shopping needs, i.e. offering a beverage, guiding to the appropriate department or sales professional, etc.
- Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations.
- Prepare store for opening and closing, including: opening and closing cash wraps registers in accordance with Company guidelines and procedures; filling in merchandise and returning merchandise to the stock room; stocking cash wraps with gift boxes, bags, etc., and maintaining clean, presentable front and back of house areas. Fold and straighten merchandise.
- Provide support to the sales professionals in order to make sales transactions and shopping experiences run smoothly.
- Direct all phone calls and questions to appropriate areas of store.
- Coordinate efforts with Shipping and Receiving Department to follow up on customer sends/deliveries, transfers and new product receipt.
- Possess knowledge of Alterations procedures, pricing and current shop dates. Ensure product is delivered to/from Alterations shop in a timely manner.
- Assist in various promotional mailing projects and Marketing/PR events.
- Provide assistance on the floor at any given time to support other departments based on store needs. Ensure a clean, organized sales floor and fitting rooms.
Experience, Skills, and Knowledge
- Well-developed written and verbal communication skills
- Excellent interpersonal skills with the ability to build and maintain strong working relationships
- Takes pride in personal presentation and attention to detail
- Strong organizational skills and ability to multi-task
- Ability to multi-task, work in a fast paced environment
- Self -starter/proactive mindset
- Relevant work experience preferred
- Computer skills preferred: Word, Excel, PowerPoint, and Outlook
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
- Ability to operate the register, stand, move and walk for multiple hours
See All 111+ Service Coordinator Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Service Coordinator JobsService Coordinator Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Coordinator Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Animal Care & Pet Services
What New York Employers Look For
The qualifications that appear most often in service coordinator jobs across New York.
- Bachelor's degree in social work, human services, or a related field required
- Experience coordinating services within New York's Medicaid or managed care systems
- Familiarity with OPWDD, OMH, or New York State HCBS waiver programs
- Strong case documentation skills using electronic health record or care management platforms
- Ability to connect clients with community resources across New York's five boroughs or upstate regions
- Bilingual proficiency, particularly Spanish, strongly preferred in New York City metropolitan postings
Service Coordinator Jobs in New York: Frequently Asked Questions
How do you become a service coordinator in New York?
Most service coordinator roles in New York require a bachelor's degree in social work, psychology, human services, or a closely related field. Positions coordinating services for people with developmental disabilities are governed by the Office for People With Developmental Disabilities, which sets its own staff qualification standards. Roles within the behavioral health system may require familiarity with New York State Office of Mental Health guidelines. A licensed master social worker credential strengthens candidacy for senior or clinical coordination positions.
Which companies hire service coordinators in New York?
Employers hiring service coordinators in New York right now include Banfield Pet Hospital, Community Access, and Raymour & Flanigan, based on current listings on Migrate Mate as of September 2026. New York's dense network of Medicaid managed care plans, nonprofit social service agencies, and large hospital systems like Northwell and NYC Health plus Hospitals means consistent hiring well beyond the biggest names.
Which New York cities have the most service coordinator jobs?
The cities with the most service coordinator openings in New York are New York, Bronx, and Brooklyn. New York City dominates because of its sheer concentration of Medicaid managed care organizations, OPWDD providers, and large nonprofit human services agencies, while Buffalo and Albany reflect the strong public-sector and state-agency presence that drives hiring across upstate New York.
Are there remote service coordinator jobs in New York?
Yes, but they're common only for certain coordination functions. About 15% of service coordinator openings tied to New York are remote or hybrid as of September 2026, reflecting a shift that accelerated through telehealth expansion in managed care. Documentation-heavy roles and care coordination for Medicaid plans tend to offer the most remote flexibility, while positions requiring in-person home visits or community outreach remain on-site.
How can I get hired as a service coordinator in New York with little or no experience?
The most realistic entry path is applying for case aide, community health worker, or benefits navigator roles at New York City nonprofit agencies or county social services departments, where on-the-job training is standard. Large providers in the OPWDD system and Medicaid managed care plans like Fidelis Care and MetroPlusHealth regularly hire entry-level coordinators and provide structured onboarding. Completing a field placement through an accredited New York social work program substantially improves candidacy, and a bilingual background in Spanish or a West African language adds immediate value in New York City postings.
Where can I find and apply to service coordinator jobs in New York?
You can find and apply to service coordinator jobs in New York on Migrate Mate, which lists current New York openings updated in real time. Search the listings, find the roles that match your background and preferred location, and apply directly to each one.
See All 111+ Service Coordinator Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Service Coordinator Jobs