Service Coordinator Jobs in Texas

Job Summary

Spirit Truck Lines, LLC
Location: San Juan, Texas
Department: Fleet Maintenance / Shop
Position: Full-Time

Spirit Truck Lines, LLC is seeking a dependable, organized, and motivated individual to join our Fleet Maintenance Department.We are looking for someone who can handle multiple responsibilities, work under pressure, communicate effectively with mechanics and supervisors, and maintain a professional attitude in a busy trucking maintenance environment.

Job Responsibilities

• Open, update, and close maintenance work orders accurately and promptly.
• Track repairs, mechanic labor hours, parts used, and completed maintenance services.
• Prepare, review, and process mechanic invoices and repair documentation.
• Handle accounts receivable, customer billing, payment tracking, and follow-up on outstanding balances.
• Coordinate with mechanics, shop supervisors, vendors, and other departments.
• Verify that all work orders contain the necessary information before closing.
• Maintain organized records of repairs, invoices, payments, and maintenance activities.
• Assist with scheduling and tracking truck and trailer maintenance.
• Follow up with mechanics regarding incomplete paperwork, repair updates, and outstanding work orders.
• Assist with annual DOT inspection scheduling, documentation, and recordkeeping.
• Be willing and eligible to obtain the applicable Texas Commercial Vehicle Inspector certification and perform vehicle inspections once properly qualified and authorized.
• Participate in a rotating after-hours and nighttime service call schedule, including receiving calls from drivers experiencing equipment breakdowns or mechanical issues.
• Coordinate emergency roadside assistance, communicate with mechanics and service providers, and follow up on repairs during assigned on-call periods.
• Must be available and responsive to service calls during assigned nights, including weekends or holidays when scheduled.
• Perform additional administrative and shop-related duties as assigned by the Fleet Maintenance Director.

Qualifications

• Previous administrative, service writing, billing, or automotive/trucking shop experience preferred.
• Experience with work orders, invoicing, and accounts receivable.
• Strong computer skills, including Microsoft Excel and office software.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Strong communication and problem-solving skills.
• Must be patient, professional, confident, and able to communicate effectively with mechanics and shop personnel.
• Must be comfortable working in a busy, hands-on maintenance environment.
• Ability to handle disagreements and stressful situations calmly and respectfully.
• Willingness and ability to participate in a rotating nighttime, weekend, and holiday on-call schedule.
• Ability to remain calm, make sound decisions, and coordinate assistance during roadside emergencies and equipment breakdowns.
• Willingness to learn trucking maintenance terminology, procedures, and inspection requirements.
• Dependable attendance and a strong work ethic.

The Ideal Candidate

We are looking for someone who is not easily overwhelmed, can maintain composure under pressure, and knows how to be firm while remaining respectful.This individual must be able to follow up with mechanics, request missing information, hold employees accountable for completing required paperwork, and ensure that work orders and invoices are processed accurately without creating unnecessary conflict.The position also requires flexibility and dependability when handling after-hours service calls. The ideal candidate must be able to communicate professionally with drivers, mechanics, and roadside service providers, even during stressful situations.

Experience in a trucking or diesel maintenance shop is a plus, but we are willing to train the right individual who demonstrates strong administrative skills, patience, initiative, and a willingness to learn.

Pay: Up to $16.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person