Service Coordinator Jobs in California
Service Coordinator jobs in California are among the most active in the country, concentrated in healthcare systems, regional center networks, social services, and behavioral health organizations, with openings at every level from entry-level case aide to senior care coordinator. The heaviest hiring is in Los Angeles, San Francisco, and Sacramento, where large employers such as Kaiser Permanente, Dignity Health, and the San Andreas Regional Center maintain consistent service coordinator demand. The most in-demand specialties are developmental disabilities coordination, care management under California's Medi-Cal system, and behavioral health services coordination. Find a role that fits below and apply directly.
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JOB SUMMARY
The Unit Service Coordinator (USC), under direction of the Patient Care Unit Manager, Nursing Supervisor or Charge Nurse, functions as the focal communications source within the patient care unit and performs administrative functions directed toward positive patient care outcomes.
All patient care team members are responsible to meet patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service is consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.
LIVING PRIDE STANDARDS
Service Excellence
- Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
- Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
- Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices.
- Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
- Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
- Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Work Environment
- Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
- Picks up and disposes of any litter found throughout entire facility.
- Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
- Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
- Protects the physical environment and equipment from damage and theft.
OTHER FUNCTIONS AND RESPONSIBILITIES
- Performs other duties as assigned.
POPULATIONS SERVED
Adult
Geriatric
MEDICATION ACCESS AND STORAGE
The “Medication and Auxiliary Staff Competency” must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning).
LEVEL 1: Access Med Storage Areas for Cleaning
LEVEL 2: Access & Transport
LEVEL 3: Access, Transport & Stocking
Environmental Service Personnel
Drivers
Anesthesia Technicians
Patient Support Assistants (PSAs)
Hospital Assistants (depending on specific duties; ask HR if unsure)
Hospital Unit Service Coordinators
Material Services Personnel
Volunteers
Medical Assistants
Nuclear Medicine Technologists
Ophthalmology Technician
Patient Care Assistants (PCAs)
Pharmacy Storekeepers
Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)
Instructions: After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee’s and manager’s signatures to attest that the competency was completed and send the signed job description to HR for the employee’s personnel file.
_____ Level 1 As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1.
_____ Level 2: As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2.
_____ Level 3: As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
JOB SUMMARY
The Unit Service Coordinator (USC), under direction of the Patient Care Unit Manager, Nursing Supervisor or Charge Nurse, functions as the focal communications source within the patient care unit and performs administrative functions directed toward positive patient care outcomes.
All patient care team members are responsible to meet patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service is consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.
LIVING PRIDE STANDARDS
Service Excellence
- Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
- Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
- Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices.
- Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
- Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
- Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Work Environment
- Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
- Picks up and disposes of any litter found throughout entire facility.
- Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
- Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
- Protects the physical environment and equipment from damage and theft.
OTHER FUNCTIONS AND RESPONSIBILITIES
- Performs other duties as assigned.
POPULATIONS SERVED
Adult
Geriatric
MEDICATION ACCESS AND STORAGE
The “Medication and Auxiliary Staff Competency” must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning).
LEVEL 1: Access Med Storage Areas for Cleaning
LEVEL 2: Access & Transport
LEVEL 3: Access, Transport & Stocking
Environmental Service Personnel
Drivers
Anesthesia Technicians
Patient Support Assistants (PSAs)
Hospital Assistants (depending on specific duties; ask HR if unsure)
Hospital Unit Service Coordinators
Material Services Personnel
Volunteers
Medical Assistants
Nuclear Medicine Technologists
Ophthalmology Technician
Patient Care Assistants (PCAs)
Pharmacy Storekeepers
Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)
Instructions: After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee’s and manager’s signatures to attest that the competency was completed and send the signed job description to HR for the employee’s personnel file.
_____ Level 1 As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1.
_____ Level 2: As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2.
_____ Level 3: As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
See All 454+ Service Coordinator Jobs in California
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Find Service Coordinator JobsService Coordinator Jobs by City in California
Where California roles are concentrated, by current openings.
Service Coordinator Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- University of California - San Francisco29
- North East Medical Services23
- Heritage Provider Network18
- DaVita13
- HealthRIGHT 36011
Top Industries Hiring
- Healthcare & Medical Services190
- Education78
- Non-Profit & Social Services30
- Insurance22
- Technology & Software20
What California Employers Look For
The qualifications that appear most often in service coordinator jobs across California.
- Regional center vendor certification or Lanterman Act familiarity preferred by most California employers
- Bachelor's degree in social work, psychology, or a related human services field
- Experience navigating California's Medi-Cal system or managed care plans
- Strong case documentation skills using electronic health record platforms
- Bilingual proficiency in Spanish is frequently required in Los Angeles and Central Valley markets
- Two or more years of direct client services or case management experience
Service Coordinator Jobs in California: Frequently Asked Questions
How do you become a service coordinator in California?
Most California service coordinator roles require a bachelor's degree in social work, psychology, or a related human services field, though some healthcare-focused positions accept nursing or allied health backgrounds. Roles within California's regional center system under the Lanterman Developmental Disabilities Services Act often require vendor approval through the Department of Developmental Services. Building hands-on experience through internships or case aide positions at a California county social services agency or nonprofit is the most common path into the role.
Which companies hire service coordinators in California?
Employers hiring service coordinators in California right now include University of California - San Francisco, North East Medical Services, and Heritage Provider Network, based on current listings on Migrate Mate as of June 2026. California's dense network of regional centers, county health plans, and large integrated health systems like Kaiser Permanente and Dignity Health makes it one of the most consistent states for service coordinator hiring year-round.
Which California cities have the most service coordinator jobs?
San Francisco, Los Angeles, and Burlingame have the most service coordinator openings in California. Los Angeles dominates because of its scale and the concentration of county Medi-Cal managed care plans and regional centers, while San Francisco and Sacramento draw significant volume from large health systems, state government agencies, and nonprofit behavioral health organizations anchored in those metros.
Are there remote service coordinator jobs in California?
Yes, but they're limited. Service coordination often involves direct client contact, home visits, and in-person assessments that require physical presence. About 7% of service coordinator openings tied to California are remote or hybrid as of June 2026, and those tend to be concentrated in telephonic care management, utilization review coordination, or administrative care coordination roles within large health plans.
How can I get hired as a service coordinator in California with little or no experience?
The most realistic entry point is an entry-level case aide or service coordinator assistant role at a California regional center or county Department of Social Services, where formal training is provided on the job. Large California health plans such as Inland Empire Health Plan and L.A. Care Health Plan run structured entry-level care coordinator programs that do not require prior experience. Completing a field placement at a California community mental health agency or earning a Certified Case Manager credential gives candidates a meaningful edge over other applicants at that level.
Where can I find and apply to service coordinator jobs in California?
You can find and apply to service coordinator jobs in California on Migrate Mate, which lists current openings across the state. Search the listings to see roles that match your experience level, specialization, and preferred location, then apply directly to the ones that fit.
See All 454+ Service Coordinator Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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