Service Coordinator Jobs in Illinois
Service Coordinator jobs in Illinois are concentrated in Chicago, Rockford, and Springfield, where demand runs from entry-level case management aides to senior program leads across healthcare, developmental disabilities services, and social services. Large employers with a lasting Illinois presence include Advocate Health Care, the Illinois Department of Human Services, and Rush University Medical Center. The specialties drawing the most consistent hiring are disability and waiver services coordination, care management for managed care organizations, and housing and community support coordination. Scan the live roles below and apply to whichever ones fit.
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To apply via text, text 12179 to 334-518-4376.
Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
- Medical, Dental and Vision Benefits
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
Essential Duties:
- Coordinates and drives the field recruiting and hiring process.
- Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
- On-board and train new branch Administrative employees.
- Schedules employees as directed by client's care plan established upon intake.
- Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
- Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
- Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
- Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
- Must have high school diploma or equivalent.
- 6 months of Industry experience required.
- Interpersonal, organizational and communication skills.
- Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
- Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.
See All 97 Service Coordinator Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Service Coordinator JobsService Coordinator Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Service Coordinator Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- Centene13

- Face Foundrie5

- Banfield Pet Hospital5

- Addus HomeCare4

- VOA Illinois3

Top Industries Hiring
- Insurance
What Illinois Employers Look For
The qualifications that appear most often in service coordinator jobs across Illinois.
- Bachelor's degree in social work, human services, or a related field required
- Experience coordinating services under Illinois Medicaid waiver programs preferred
- Familiarity with Illinois Department of Human Services eligibility and referral processes
- Strong case documentation skills using electronic health or case management systems
- Ability to conduct home visits and community-based assessments across assigned territories
- Strong written and verbal communication skills for coordinating with providers and families
Service Coordinator Jobs in Illinois: Frequently Asked Questions
How do you become a service coordinator in Illinois?
Most Illinois service coordinator roles require at minimum a bachelor's degree in social work, psychology, human services, or a closely related field. Positions tied to Illinois Medicaid Home and Community-Based Services waivers often require familiarity with Illinois Department of Human Services intake and eligibility systems. While Illinois does not issue a universal service coordinator license, roles in developmental disabilities services frequently require completion of Illinois-specific CILA or Home Services Program training as a condition of employment.
Which companies hire service coordinators in Illinois?
Illinois service coordinator roles are posted by Centene, Face Foundrie, and Banfield Pet Hospital and others right now, based on current listings on Migrate Mate as of November 2026. Illinois's large network of managed care organizations, nonprofit disability service providers, and state agency contractors keeps hiring activity steady across the Chicago metro and downstate regions.
Which Illinois cities have the most service coordinator jobs?
Chicago, Illinois, and Alsip have the most service coordinator openings in Illinois. Chicago dominates because of its concentration of hospital systems, managed care organizations, and nonprofit social service agencies, while Rockford and Springfield reflect strong demand from downstate IDHS offices, community mental health centers, and regional disability service networks that anchor hiring in those markets.
Are there remote service coordinator jobs in Illinois?
Yes, but they're a minority of openings, because much of the work involves in-person home visits, community assessments, and provider meetings that require a physical presence. About 46% of service coordinator openings tied to Illinois are remote or hybrid as of November 2026, and those positions tend to be concentrated in care management roles for managed care organizations where documentation and telephonic coordination make up most of the daily workload.
How can I get hired as a service coordinator in Illinois with little or no experience?
The most realistic entry path is applying for case management aide or support coordinator assistant roles at Illinois community mental health centers, residential providers, or county IDHS offices, which regularly hire candidates with a relevant bachelor's degree and no prior direct experience. Lateral moves from adjacent roles like direct support professional, benefits specialist, or medical receptionist are common stepping stones at Illinois nonprofits. Completing an Illinois-approved CQL or person-centered planning training course before applying gives candidates a measurable credential edge in developmental disabilities settings.
Where can I find and apply to service coordinator jobs in Illinois?
You can find and apply to service coordinator jobs in Illinois on Migrate Mate, which lists current Illinois openings. Search the available roles, find the ones that match your experience and location, and apply directly to the employers posting them.
See All 97 Service Coordinator Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Service Coordinator Jobs