Operations Lead Jobs in San Jose, CA
Operations Lead jobs in San Jose are in strong demand, concentrated in the North San Jose technology corridor, Downtown, and the Alviso and Santana Row commercial districts across semiconductor manufacturing, enterprise software, and logistics operations. Employers actively hiring right now include TikTok, Adobe, and Etched. See the openings below and apply to the ones that match your experience.
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As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
- Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
- Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
- Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
- Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
- Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
- Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
- Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
- You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
- You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
- You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
- You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
- You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
- You have 1+ years of retail banking experience.
- You have a high school degree, GED, or foreign equivalent.
- You have the ability to work branch hours including weekends and evenings.
- You have 6+ months of Associate Banker (Teller) experience.
- You have a college degree or military equivalent.
- You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
- You'll need to be able to travel as required for in-person training and meetings.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
- Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
- Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
- Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
- Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
- Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
- Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
- Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
- You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
- You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
- You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
- You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
- You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
- You have 1+ years of retail banking experience.
- You have a high school degree, GED, or foreign equivalent.
- You have the ability to work branch hours including weekends and evenings.
- You have 6+ months of Associate Banker (Teller) experience.
- You have a college degree or military equivalent.
- You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
- You'll need to be able to travel as required for in-person training and meetings.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
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Find Operations Lead JobsOperations Lead Job Market in San Jose
Who's Hiring
- TikTok125
- Adobe18
- Etched18
- Google18
- NetApp18
Top Industries Hiring
- Technology & Software107
- Media & Entertainment18
- Consulting & Professional Services18
Operations Lead Jobs in San Jose: Frequently Asked Questions
How do I get an operations lead job in San Jose?
Focus on the sectors that drive San Jose hiring: semiconductor and hardware manufacturing in North San Jose, enterprise software in the Downtown core, and logistics and distribution tied to the Port of Oakland corridor. Employers in these spaces favor candidates with demonstrated process improvement experience, familiarity with lean or Six Sigma methods, and a background managing cross-functional teams in fast-moving production or tech environments.
Which companies hire operations leads in San Jose?
Employers hiring operations leads in San Jose right now include TikTok, Adobe, and Etched, based on current listings on Migrate Mate as of November 2026. San Jose's employer mix skews heavily toward large technology manufacturers, enterprise software companies, and regional logistics operators with significant warehouse and fulfillment footprints in the South Bay.
Are there remote operations lead jobs in San Jose?
Yes, though remote availability depends heavily on the role. Operations leads managing physical facilities, production floors, or field teams are almost always on-site, while those in program coordination, vendor management, or supply chain analytics often work hybrid. About 14% of operations lead openings tied to San Jose are remote or hybrid as of November 2026. The most remote-compatible roles in San Jose tend to sit inside enterprise software and cloud services companies rather than manufacturing.
How can I get an operations lead job in San Jose with little or no experience?
The most realistic entry path in San Jose is moving up from a coordinator, scheduler, or associate operations role inside a local technology manufacturer or logistics company. Companies in North San Jose's semiconductor cluster and the e-commerce fulfillment centers near Alviso regularly hire operations associates who rotate into lead roles within one to two years. A demonstrated ability to run a shift, coordinate vendors, or own a process improvement project carries more weight than a specific degree in this market.
Which industries hire the most operations leads in San Jose?
San Jose operations lead roles concentrate in Technology & Software, Media & Entertainment, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. San Jose's position as the center of Silicon Valley means semiconductor fabrication, enterprise technology, and advanced manufacturing generate consistent operations hiring year-round, with logistics demand rising as companies build out South Bay distribution infrastructure.
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