Operations Manager Jobs in Baltimore, MD
Operations Manager jobs in Baltimore are in strong demand, concentrated in the Inner Harbor, Harbor East, and South Baltimore business corridors across logistics, healthcare, and financial services. Employers hiring right now include Amazon, Sodexo, and Johns Hopkins Health System. Scan the live roles below and apply to whichever ones fit.
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We are seeking a Simulation Operations Manager who reports to the Associate Director of the Simulation Education and the Associate Dean for Simulation & Immersive Learning and assumes broad responsibility for the day-to-day management of Simulation Center operations. The Simulations Operations Manager works with a high level of independence, acts with initiative, and thinks creatively to design and carry out activities. The Simulation Operations Manager is primarily responsible for managing a team of Simulation Operations Specialist to the ensure the seamless integration, maintenance and operation of simulation-based education.
Specific Duties & Responsibilities:
The Simulation Operations Manager’s specific duties and responsibilities include, but are not limited to, the following:
Supervisory
- Supervises operations staff, to include interviewing, hiring, training, motivating, developing, evaluating, and initiating disciplinary action as needed, in coordination with the Associate Director of Simulation Education and the Associate Dean for Simulating & Immersive Learning and according to HR policies and procedures.
- Performs needs assessment related to the Operations Team and recommends professional development activities for staff.
- Works closely with the Associate Director of Simulation Education to coordinate employees’ time off, vacation coverage, daily coverage within the Simulation Center. Monitors and evaluates ongoing staffing needs.
- Works closely with the Simulation Operation Specialist II (or Lead Simulation Operation Specialist) to ensure appropriate oversight of the Simulation Operations Assistant, all hired student workers, and interns.
- Working closely with the Lead Simulation Operations Specialist, Simulation Educators, and simulation leadership to ensure that simulation projects are adequately staffed.
Operations
- Oversees and contributes to all operations of simulation-based activities including technology enhanced simulation education such as extended reality (XR) supported simulation.
- Supports and contributes to simulation event scheduling process by verifying resource availability, managing conflicts, and ensuring staff and customers adhere to operating guidelines.
Simulation Activity & Scheduling
- Oversees and contributes to all operations of simulation-based activities, including technology-enhanced education such as extended reality (XR)–supported simulation.
- Supports and contributes to the scheduling process by verifying resource availability, managing conflicts, and ensuring adherence to operating guidelines.
- Oversees simulation space utilization and scheduling by maintaining accurate records, generating utilization reports, and collaborating with faculty and simulation educators to ensure efficient use of resources.
Environment & Readiness
- Ensures all simulation and XR lab spaces are safe, clean, and well-organized, supporting a professional learning environment in alignment with organizational standards.
- Oversees preparation and upkeep of simulation environments to promote learner-centered education and seamless event delivery.
- Provides timely response and resolution to urgent work requests and assignments.
Equipment & Technology Management
- Monitors and evaluates program needs and provides justification for purchases to the Simulation Director to assist in the development and monitoring of the annual operating and capital budgets.
- Manages vendor relationships and warranty compliance for all simulation and lab equipment, ensuring timely support and adherence to service agreements.
- Oversees maintenance, troubleshooting, and repair of simulation equipment, including hardware and software updates, to maintain safety, functionality, and readiness.
- Conducts preventive maintenance and lifecycle management to optimize equipment longevity and minimize downtime.
- Oversees all equipment ordering, training, and record keeping supporting operational readiness.
- Maintains comprehensive simulation inventory, including tracking and reporting of equipment orders, replacements, and acquisitions.
- Oversees the updating of the master equipment list and equipment manuals to ensure accuracy and accessibility.
- Develops, implements, and enforces standard operating procedures related to equipment procurement, maintenance, tracking, and reporting.
- Coordinates procurement requests, guides decision-making for equipment purchases, and provides budget recommendations for equipment, supplies, and materials.
- Interfaces with the JHSON IT department to ensure reliable integration of simulation technologies and systems.
- Works closely with IT or other technology staff to assist, select, and develop learning management systems and multimedia hardware and software.
Staff & Faculty Support
- Provides educational and technical support to faculty, staff, and learners to ensure safe, efficient, and effective use of simulation resources.
- Serves as a simulation technician or specialist, as needed, to maintain operational functionality.
- Provides guidance on best practices in healthcare simulation to staff, faculty, and interdisciplinary teams.
Quality, Policy & Accreditation
- Develops, implements, and maintains tools to monitor and report on the quality, productivity, and service outcomes of simulation-based operations and educational activities.
- Develops, updates, and enforces simulation policies, procedures, and protocols in alignment with best practices and accreditation standards.
- Prepares required accreditation reports and supports compliance with external standards.
Program Oversight
- Works closely with Simulation Center leadership in strategic planning for simulation events.
- Contributes to the mission and goals of JHSON by participating in school and institution-wide strategic initiatives, assuring compliance with accreditation and other applicable federal, state, and local regulatory agencies.
- Assures and documents compliance with accreditation standards set by applicable federal, state, and local regulatory agencies.
- Develops and implements procedures to optimize customer service while maximizing operational efficiency and promoting financial viability.
- Represents the Simulation Center at JHSON meetings or JHU committees, as required.
- Work closely with leadership to identify special projects that will contribute to the fulfillment of the JHSON strategic plan. Including the establishment of deadlines, and prioritization of work.
- Support grant-funded simulation projects as needed.
- In collaboration with the Associate Director of Simulation Education, oversee and support the Standardized Patient (SP) initiatives.
- Collaborate with the simulation leadership team and faculty to support the development of simulation curriculum and educational materials related to the JHSON programs.
Customer Service
- Proactively assesses and implements appropriate processes to ensure that all facets of customer service and program excellence are effectively addressed.
- Act as liaison to visitors to the department from inside JHU and outside the University, making all necessary arrangements in collaboration with the Program Administrator.
- Represents the simulation program at all recruitment, orientation, and other special events.
Supervises staff of 4-6 non-exempt staff (Simulation Operation Specialists, Simulation Operations Assistant, Student Workers), as well as casual employees.
Minimum Qualifications
- High School Diploma or graduation equivalent.
- Five years progressive experience in simulation, including at least one year with lead or supervisory experience.
- CPR certification
- Additional education may substitute for required experience to the extent permitted by JHU equivalency formula.
Preferred Qualifications
- Bachelor’s or Master’s Degree in a health-related field.
- Preference given to candidates with education and/or experience in higher education, specific to healthcare simulation.
- Experience in the management of a simulation center within an academic or hospital-based setting.
- Experience supporting faculty in an academic environment.
- Membership within a simulation-based organization, such as the Society for Simulation in Healthcare (SSH).
- Experience with technology enhanced simulation activities like virtual reality (VR).
- EMT, CNA or similar allied health related experience.
- CHSOS (or within 6 months of hire), CHSOS-A.
- Understanding of patient care simulation technologies and applications.
- Inventory, material storage, and record keeping procedures experience.
Classified Title: Simulation Operations Manager
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $64,600 - $113,300 ($100,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday 8:30 - 5:00
FLSA Status: Exempt
Location: School of Nursing - East Baltimore Campus
Department name: Academic Affairs
Personnel area: School of Nursing
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.
Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
We are seeking a Simulation Operations Manager who reports to the Associate Director of the Simulation Education and the Associate Dean for Simulation & Immersive Learning and assumes broad responsibility for the day-to-day management of Simulation Center operations. The Simulations Operations Manager works with a high level of independence, acts with initiative, and thinks creatively to design and carry out activities. The Simulation Operations Manager is primarily responsible for managing a team of Simulation Operations Specialist to the ensure the seamless integration, maintenance and operation of simulation-based education.
Specific Duties & Responsibilities:
The Simulation Operations Manager’s specific duties and responsibilities include, but are not limited to, the following:
Supervisory
- Supervises operations staff, to include interviewing, hiring, training, motivating, developing, evaluating, and initiating disciplinary action as needed, in coordination with the Associate Director of Simulation Education and the Associate Dean for Simulating & Immersive Learning and according to HR policies and procedures.
- Performs needs assessment related to the Operations Team and recommends professional development activities for staff.
- Works closely with the Associate Director of Simulation Education to coordinate employees’ time off, vacation coverage, daily coverage within the Simulation Center. Monitors and evaluates ongoing staffing needs.
- Works closely with the Simulation Operation Specialist II (or Lead Simulation Operation Specialist) to ensure appropriate oversight of the Simulation Operations Assistant, all hired student workers, and interns.
- Working closely with the Lead Simulation Operations Specialist, Simulation Educators, and simulation leadership to ensure that simulation projects are adequately staffed.
Operations
- Oversees and contributes to all operations of simulation-based activities including technology enhanced simulation education such as extended reality (XR) supported simulation.
- Supports and contributes to simulation event scheduling process by verifying resource availability, managing conflicts, and ensuring staff and customers adhere to operating guidelines.
Simulation Activity & Scheduling
- Oversees and contributes to all operations of simulation-based activities, including technology-enhanced education such as extended reality (XR)–supported simulation.
- Supports and contributes to the scheduling process by verifying resource availability, managing conflicts, and ensuring adherence to operating guidelines.
- Oversees simulation space utilization and scheduling by maintaining accurate records, generating utilization reports, and collaborating with faculty and simulation educators to ensure efficient use of resources.
Environment & Readiness
- Ensures all simulation and XR lab spaces are safe, clean, and well-organized, supporting a professional learning environment in alignment with organizational standards.
- Oversees preparation and upkeep of simulation environments to promote learner-centered education and seamless event delivery.
- Provides timely response and resolution to urgent work requests and assignments.
Equipment & Technology Management
- Monitors and evaluates program needs and provides justification for purchases to the Simulation Director to assist in the development and monitoring of the annual operating and capital budgets.
- Manages vendor relationships and warranty compliance for all simulation and lab equipment, ensuring timely support and adherence to service agreements.
- Oversees maintenance, troubleshooting, and repair of simulation equipment, including hardware and software updates, to maintain safety, functionality, and readiness.
- Conducts preventive maintenance and lifecycle management to optimize equipment longevity and minimize downtime.
- Oversees all equipment ordering, training, and record keeping supporting operational readiness.
- Maintains comprehensive simulation inventory, including tracking and reporting of equipment orders, replacements, and acquisitions.
- Oversees the updating of the master equipment list and equipment manuals to ensure accuracy and accessibility.
- Develops, implements, and enforces standard operating procedures related to equipment procurement, maintenance, tracking, and reporting.
- Coordinates procurement requests, guides decision-making for equipment purchases, and provides budget recommendations for equipment, supplies, and materials.
- Interfaces with the JHSON IT department to ensure reliable integration of simulation technologies and systems.
- Works closely with IT or other technology staff to assist, select, and develop learning management systems and multimedia hardware and software.
Staff & Faculty Support
- Provides educational and technical support to faculty, staff, and learners to ensure safe, efficient, and effective use of simulation resources.
- Serves as a simulation technician or specialist, as needed, to maintain operational functionality.
- Provides guidance on best practices in healthcare simulation to staff, faculty, and interdisciplinary teams.
Quality, Policy & Accreditation
- Develops, implements, and maintains tools to monitor and report on the quality, productivity, and service outcomes of simulation-based operations and educational activities.
- Develops, updates, and enforces simulation policies, procedures, and protocols in alignment with best practices and accreditation standards.
- Prepares required accreditation reports and supports compliance with external standards.
Program Oversight
- Works closely with Simulation Center leadership in strategic planning for simulation events.
- Contributes to the mission and goals of JHSON by participating in school and institution-wide strategic initiatives, assuring compliance with accreditation and other applicable federal, state, and local regulatory agencies.
- Assures and documents compliance with accreditation standards set by applicable federal, state, and local regulatory agencies.
- Develops and implements procedures to optimize customer service while maximizing operational efficiency and promoting financial viability.
- Represents the Simulation Center at JHSON meetings or JHU committees, as required.
- Work closely with leadership to identify special projects that will contribute to the fulfillment of the JHSON strategic plan. Including the establishment of deadlines, and prioritization of work.
- Support grant-funded simulation projects as needed.
- In collaboration with the Associate Director of Simulation Education, oversee and support the Standardized Patient (SP) initiatives.
- Collaborate with the simulation leadership team and faculty to support the development of simulation curriculum and educational materials related to the JHSON programs.
Customer Service
- Proactively assesses and implements appropriate processes to ensure that all facets of customer service and program excellence are effectively addressed.
- Act as liaison to visitors to the department from inside JHU and outside the University, making all necessary arrangements in collaboration with the Program Administrator.
- Represents the simulation program at all recruitment, orientation, and other special events.
Supervises staff of 4-6 non-exempt staff (Simulation Operation Specialists, Simulation Operations Assistant, Student Workers), as well as casual employees.
Minimum Qualifications
- High School Diploma or graduation equivalent.
- Five years progressive experience in simulation, including at least one year with lead or supervisory experience.
- CPR certification
- Additional education may substitute for required experience to the extent permitted by JHU equivalency formula.
Preferred Qualifications
- Bachelor’s or Master’s Degree in a health-related field.
- Preference given to candidates with education and/or experience in higher education, specific to healthcare simulation.
- Experience in the management of a simulation center within an academic or hospital-based setting.
- Experience supporting faculty in an academic environment.
- Membership within a simulation-based organization, such as the Society for Simulation in Healthcare (SSH).
- Experience with technology enhanced simulation activities like virtual reality (VR).
- EMT, CNA or similar allied health related experience.
- CHSOS (or within 6 months of hire), CHSOS-A.
- Understanding of patient care simulation technologies and applications.
- Inventory, material storage, and record keeping procedures experience.
Classified Title: Simulation Operations Manager
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $64,600 - $113,300 ($100,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday 8:30 - 5:00
FLSA Status: Exempt
Location: School of Nursing - East Baltimore Campus
Department name: Academic Affairs
Personnel area: School of Nursing
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.
Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Find Operations Manager JobsOperations Manager Job Market in Baltimore
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- Transportation & Logistics
- E-Commerce & Online Marketplaces
- Consulting & Professional Services
Operations Manager Jobs in Baltimore: Frequently Asked Questions
How do I get a operations manager job in Baltimore?
Focus your search on Baltimore's strongest hiring sectors: port logistics and supply chain, healthcare systems, and professional services firms concentrated in Harbor East and the Inner Harbor. Candidates who can show measurable process improvements and cross-functional team leadership stand out. Familiarity with the regional transportation and distribution network centered on the Port of Baltimore also signals local market readiness to Baltimore employers.
Which companies hire operations managers in Baltimore?
Employers hiring operations managers in Baltimore right now include Amazon, Sodexo, and Johns Hopkins Health System, based on current listings on Migrate Mate as of July 2026. Baltimore's hiring mix leans toward large healthcare systems, port-adjacent logistics firms, financial services companies, and regional government contractors based in and around the city.
Are there remote operations manager jobs in Baltimore?
Yes, though it depends on the role: operations managers tied to warehouses, distribution centers, or clinical facilities are almost always on-site, while those overseeing back-office processes or vendor programs often work remotely. About 31% of operations manager openings tied to Baltimore are remote or hybrid as of July 2026. Remote eligibility is most common in tech-adjacent and administrative operations roles posted by Baltimore's financial services and professional services employers.
How can I get a operations manager job in Baltimore with little or no experience?
The most realistic entry path in Baltimore is moving up from coordinator, analyst, or team lead roles within healthcare, logistics, or government contracting, sectors that promote internally. Baltimore's large hospital networks and port-related distribution companies regularly hire operations coordinators as a stepping stone. Earning a PMP certification or demonstrating Lean or Six Sigma exposure makes a strong impression with Baltimore's process-driven employers even without direct management experience.
Which industries hire the most operations managers in Baltimore?
Baltimore operations manager roles concentrate in Retail, Technology & Software, and Transportation & Logistics, based on current listings on Migrate Mate as of July 2026. Baltimore's economy is anchored by one of the East Coast's busiest ports, a cluster of major hospital systems, and a dense base of federal and defense contractors, all of which generate consistent demand for operations leadership across multiple seniority levels.
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