Operations Director Jobs in Maryland
Operations Director jobs in Maryland are concentrated in the Baltimore metro, the Washington D.C. suburbs of Montgomery and Prince George's counties, and Annapolis, where government contracting, healthcare systems, and defense technology drive consistent demand at the senior leadership level. Employers with a lasting footprint in the state include Johns Hopkins Health System, Lockheed Martin, and Leidos, all of which regularly hire operations directors to oversee large, complex programs. The most sought-after specialties in Maryland listings are healthcare operations, defense program management, and supply chain and logistics leadership. Find a role that fits below and apply directly.
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About Us
Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.
At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
***Please know this position requires 100% travel throughout our Greater Baltimore Market***
Job Duties
- Leads their respective regions to ensure smooth operation of medical offices.
- Participate in the coordination of logistics (with the support of the Executive Assistant) for all provider and manager meetings.
- Act as a liaison between Compliance, BSO staff, and providers to ensure that audits and retraining are completed (e.g., dictation).
- Investigate patient complaints that are reported to Compliance related to operational issues.
- Assists in ensuring that operations tasks related to integrations are completed prior to the required milestone dates.
- Manages a variety of projects to be assigned by the market president.
- Hire, train, and provide development opportunities for nonclinical staff of medical offices.
- Act as an escalation point for clinical office managers and providers.
- Provide their teams with the data needed to have line of sight into the overall operational health of their assigned offices.
- Weekly onsite presence at all locations.
- Ensures financial and operational objectives of offices are realized.
- Ensure that each member within their region is performing all duties in his or her job description.
- Implement protocols identified by Compliant related to HIPAA, regulations, and company processes.
- Improve office processes and manage the implementations.
- Ensure financial and operational objectives of offices are realized.
- Monitor Key Performance Indicators (KPIs) daily and react to needs.
- Provide regular reporting in accordance with Excelsia standards.
- Conducts regularly scheduled one-on-one meetings with direct reports to provide support, address challenges, and foster professional growth.
- Leads recurring team meetings and ensures timely completion of annual performance reviews, delivering constructive feedback to support individual and team development.
- Lead with integrity by upholding our core values and ensuring that all operations align with legal, regulatory, and ethical standards. Foster a culture of corporate responsibility by incorporating Environmental, Social, and Governance (ESG) principles into business practices, positively impacting the patients we serve, our employees, and the communities we reach.
- Perform other duties and assignments as directed and/or as necessary.
Minimum Requirements
- High school Graduate or GED equivalent
- Bachelor’s degree in related field preferred
- Knowledge of advanced work-related subjects
- Successful completion of corporate orientation program
- Ongoing related continuing education participation
- Five or more years in a related supervisory capacity
- 1-2 years of medical experience in an administrative/legal/ physician office setting
- Previous computer skills to include (data entry, word perfect, etc.)
Additional Skills/Competencies
- Ability to maintain a strong confidentiality profile
- Ability to project a strong corporate image
- Ability to recognize emergency medical and non-medical situations
- Ability to identify and resolve customer relation problems
- Ability to identify and resolve clinical problems.
- Ability to remain calm in emergency situations
- Ability to form interpersonal relationships (i.e., establish rapport with others)
- Ability to manage time effectively by setting priorities
- Ability to anticipate problems before they arise.
- Ability to anticipate patient/physician/corporate needs
- Mathematical ability to perform required calculations.
Physical/Mental Requirements
- Ability to work flexible hours as required by job demands.
- May include some exposure to infection and injury
- Manual dexterity hand/eye coordination
- Able to lift a minimum of 10 pounds independently
- Able to perform frequent work with hand/wrist movement
- Prolonged sitting for up to 60% of time.
Motor Vehicle Report Monitoring
In the event Employee does not maintain the insurance coverage required under this Policy & Procedure, and/or does not maintain a valid license to operate a motor vehicle, that Employee shall not be eligible for mileage reimbursement and is barred from operating any motor vehicle in furtherance of Company business. Operating a motor vehicle in furtherance of Company business without a valid state-issued driver’s license to do so and/or maintain insurance of the type and amounts set forth herein shall subject the Employee to immediate disciplinary action up to and including termination.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
- Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
- Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
- Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
- Discounts on shopping and travel perks through WorkingAdvantage.
- 401(k) retirement plan with employer match.
- Paid training opportunities and Education Assistance Program.
- Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
About Us
Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.
At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
***Please know this position requires 100% travel throughout our Greater Baltimore Market***
Job Duties
- Leads their respective regions to ensure smooth operation of medical offices.
- Participate in the coordination of logistics (with the support of the Executive Assistant) for all provider and manager meetings.
- Act as a liaison between Compliance, BSO staff, and providers to ensure that audits and retraining are completed (e.g., dictation).
- Investigate patient complaints that are reported to Compliance related to operational issues.
- Assists in ensuring that operations tasks related to integrations are completed prior to the required milestone dates.
- Manages a variety of projects to be assigned by the market president.
- Hire, train, and provide development opportunities for nonclinical staff of medical offices.
- Act as an escalation point for clinical office managers and providers.
- Provide their teams with the data needed to have line of sight into the overall operational health of their assigned offices.
- Weekly onsite presence at all locations.
- Ensures financial and operational objectives of offices are realized.
- Ensure that each member within their region is performing all duties in his or her job description.
- Implement protocols identified by Compliant related to HIPAA, regulations, and company processes.
- Improve office processes and manage the implementations.
- Ensure financial and operational objectives of offices are realized.
- Monitor Key Performance Indicators (KPIs) daily and react to needs.
- Provide regular reporting in accordance with Excelsia standards.
- Conducts regularly scheduled one-on-one meetings with direct reports to provide support, address challenges, and foster professional growth.
- Leads recurring team meetings and ensures timely completion of annual performance reviews, delivering constructive feedback to support individual and team development.
- Lead with integrity by upholding our core values and ensuring that all operations align with legal, regulatory, and ethical standards. Foster a culture of corporate responsibility by incorporating Environmental, Social, and Governance (ESG) principles into business practices, positively impacting the patients we serve, our employees, and the communities we reach.
- Perform other duties and assignments as directed and/or as necessary.
Minimum Requirements
- High school Graduate or GED equivalent
- Bachelor’s degree in related field preferred
- Knowledge of advanced work-related subjects
- Successful completion of corporate orientation program
- Ongoing related continuing education participation
- Five or more years in a related supervisory capacity
- 1-2 years of medical experience in an administrative/legal/ physician office setting
- Previous computer skills to include (data entry, word perfect, etc.)
Additional Skills/Competencies
- Ability to maintain a strong confidentiality profile
- Ability to project a strong corporate image
- Ability to recognize emergency medical and non-medical situations
- Ability to identify and resolve customer relation problems
- Ability to identify and resolve clinical problems.
- Ability to remain calm in emergency situations
- Ability to form interpersonal relationships (i.e., establish rapport with others)
- Ability to manage time effectively by setting priorities
- Ability to anticipate problems before they arise.
- Ability to anticipate patient/physician/corporate needs
- Mathematical ability to perform required calculations.
Physical/Mental Requirements
- Ability to work flexible hours as required by job demands.
- May include some exposure to infection and injury
- Manual dexterity hand/eye coordination
- Able to lift a minimum of 10 pounds independently
- Able to perform frequent work with hand/wrist movement
- Prolonged sitting for up to 60% of time.
Motor Vehicle Report Monitoring
In the event Employee does not maintain the insurance coverage required under this Policy & Procedure, and/or does not maintain a valid license to operate a motor vehicle, that Employee shall not be eligible for mileage reimbursement and is barred from operating any motor vehicle in furtherance of Company business. Operating a motor vehicle in furtherance of Company business without a valid state-issued driver’s license to do so and/or maintain insurance of the type and amounts set forth herein shall subject the Employee to immediate disciplinary action up to and including termination.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
- Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
- Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
- Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
- Discounts on shopping and travel perks through WorkingAdvantage.
- 401(k) retirement plan with employer match.
- Paid training opportunities and Education Assistance Program.
- Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 108+ Operations Director Jobs in Maryland
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Find Operations Director JobsOperations Director Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Operations Director Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Medical Devices
- Staffing & Recruiting
- Transportation & Logistics
- Biotechnology & Pharmaceuticals
What Maryland Employers Look For
The qualifications that appear most often in operations director jobs across Maryland.
- Bachelor's degree in business administration, operations management, or a related field required
- Seven or more years of progressive operations leadership experience in a relevant Maryland industry
- Demonstrated expertise managing cross-functional teams of 50 or more staff members
- Experience with P&L ownership, budget development, and financial performance reporting
- Proficiency with enterprise resource planning systems such as SAP, Oracle, or similar platforms
- Strong familiarity with Maryland regulatory requirements applicable to healthcare, government contracting, or logistics
Operations Director Jobs in Maryland: Frequently Asked Questions
How do you become a operations director in Maryland?
Most operations director roles in Maryland require a bachelor's degree in business, operations management, engineering, or a related field, with many employers in healthcare and government contracting preferring a master's degree or MBA. Maryland does not require a state-issued license specifically for operations directors, but those working in regulated sectors such as healthcare must ensure their organization holds the appropriate Maryland Department of Health certifications. Building experience through progressively senior roles in program management, supply chain, or clinical operations is the standard path.
Which companies hire operations directors in Maryland?
Companies currently hiring operations directors in Maryland include Morgan Stanley, Johns Hopkins University, and University of Maryland Medical System, per current listings on Migrate Mate as of November 2026. Maryland's concentration of federal contractors, hospital systems, and defense technology firms means demand for operations leadership is particularly strong across the Baltimore-Washington corridor.
Which Maryland cities have the most operations director jobs?
Baltimore, Bethesda, and Rockville have the most operations director openings in Maryland. Baltimore anchors demand through its large hospital systems and port-adjacent logistics employers, while the Montgomery County and Prince George's County suburbs draw heavily from the region's dense cluster of federal agencies, defense contractors, and IT services firms headquartered near Washington D.C.
Are there remote operations director jobs in Maryland?
Yes, but they are less common than in purely desk-based fields, since operations directors typically oversee facilities, teams, and processes that require on-site presence. About 61% of operations director openings tied to Maryland are remote or hybrid as of November 2026, with the remote share skewing toward program operations and administrative oversight roles rather than manufacturing, logistics, or clinical operations positions.
How can I get hired as a operations director in Maryland with little or no experience?
The most realistic entry path is moving into an operations manager or program coordinator role at a Maryland employer and building toward director-level responsibilities over several years. Large health systems such as University of Maryland Medical System and MedStar Health offer structured leadership development programs that move high performers from coordinator and manager tracks into director pipelines. Candidates from adjacent roles in project management, supply chain analysis, or clinical administration have a strong advantage. Earning a Project Management Professional certification or completing an MBA while working is the credential most cited in Maryland job postings for candidates making this transition.
Where can I find and apply to operations director jobs in Maryland?
You can find and apply to operations director jobs in Maryland on Migrate Mate, which lists current Maryland openings updated regularly. Search the available roles, find the ones that match your background and target industry, and apply directly through the listing.
See All 108+ Operations Director Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
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